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Hotel Colonial

3.0 of 5 476 Calle 62 | Entre 57 y 59, Merida 97000, Mexico
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Hotel Colonial
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Hotel Colonial
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257 reviews from our community

Traveler rating
    80
    98
    56
    12
    11
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67
61
16
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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New York
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

(En mal español debajo) I have stayed at the Colonial many times over the years, and it has gotten better every time.  Location wise, it can’t get any better.  It is only two blocks from the center of the historic Centro district with all its charm, culture, music, restaurants and shops, but the owner has spent a lot of time,... More

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HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos sus comentarios, agradecemos sus observaciones en cuanto a nuestra remodelación que como bien comenta renovamos... More

Guadalajara, Jalisco, Mexico
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel. People that complain I mean come on you are not paying for 5 start hotel so don't expect that. Hotel offer Water Stations on every floor. It great so you can fill up your bottles with cold water. They have also remodeled majority of the rooms. Our room had usb charges built in the wall. Small desk and... More

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HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por todos sus comentarios realmente nos complace saber que nuestra remodelación fue de su total agrado y... More

1 review
4 of 5 stars Reviewed August 31, 2014

This hotel is in the right spot! Right smack dab in the center of downtown. There are so many shops and resteraunts in walking distance. The rooms are air conditioned with ceramic tile and a flat screen television. Only thing I would've preferred is carpeted floors, but that's minor really. Very comfortable for a basic hotel.

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HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Gracias por sus comentarios, Es importante saber que nuestra inmejorable ubicación cerca de todas las áreas comerciales y de esparcimientos... More

Cancun, Mexico
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 7, 2014 via mobile

The main advantage of this hotel is location, two blocks away from main plaza and some other interesting places. The hotel y basic , but perfect if you want to explore merida and surrounding places.la chaya is a very recommendable restaurant across.

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por sus comentarios , efectivamente nuestra magnifica ubicación hacen posible el tener todo al alcance de unas... More

Portsmouth
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 2, 2014

We had a 2 night stay 6th May 2014, as part of our tour on Yucatan Peninsula, in room 214 The room was full of ants, the shower room had all fixtures covered in mould/ lime scale. The wall & window were also covered in mould / grime. The shampoo we were given were sachets from a supermarket - buy... More

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HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos sus comentarios, lamentamos mucho los incidentes en su estancia sobre todo por el tipo de... More

Poznan, Poland
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 14, 2014

We have stayed for few nights there and everything was absolutely fine. The room was clean, the staff was helpful and there was a parking available. Hotel is located in the city centre so it is close everywhere. We did not take the breakfast option there so I cannot say anything about the food quality. There is a nice, sunny... More

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos sus comentarios nos complace saber que disfruto de nuestra terraza con vista a la catedral... More

Shawnee, Oklahoma
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 14, 2014

Our stay at the Colonial began when we deposited our bags in the room and went out for a look around. The room seemed acceptable, if not fancy, but when we returned, we found that the a/c until had sprung a leak and run water all over our luggage. The desk clerk spoke almost no English and only looked blank... More

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por sus comentarios, lamentamos mucho el incidente con su Habitación, afortunadamente se pudo realizar el cambio ya... More

Oslo, Norway
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 12, 2014

We stayed here since our first hotel was fully booked. The price was not expensive but far from the cheapest options in town. We guess the price is for the location, which is very good. The hotel is in an old condition, extremely small bathroom(you can hardly close the door while sitting on the toilet). The pool is in a... More

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HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por todos su comentarios, lamentamos mucho sus comentarios pero si teníamos Hotel Lleno y esto pudo ser... More

Top Contributor
86 reviews 86 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed March 17, 2014

This was by far the worst room throughout our 3 weeks in Mexico, Guatemala and Belize. The only plus points were the location (two blocks from the Zocalo/main square), the buffet breakfast and the roof top terrace. The room (on second floor) opened into an internal corridor so there was no natural light, the window (which did not lock) overlooked... More

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por sus comentarios lamentamos mucho que la habitación que le asignaron fuera del tipo que comenta, muy... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 28, 2014

We based ourselves at the Hotel Colonial for 3 nights while visiting the surrounding sights. The hotel was in a good location for venturing out at night (close to Plaza Grande) and reasonably priced. Or room was ok.. it was clean and with the balcony door closed it was quiet enough. We didn't eat at hotel so can't comment but... More

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por sus comentarios, nos complace saber que nuestra magnifica ubicación le sirvió para hacer mas placentera su... More

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Additional Information about Hotel Colonial

Address: 476 Calle 62 | Entre 57 y 59, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Colonial 3*
Number of rooms: 73
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Also Known As:
Colonial Hotel Merida

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