We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Colonial

Hotel website
Hotel packages
476 Calle 62 | Entre 57 y 59, Merida 97000, Mexico
Offers & Announcements
MXN504 (MXN)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Colonial
Professional photos View all
Browse nearby
Hotel Colonial
Write a Review

323 reviews from our community

Traveler rating
    102
    124
    71
    13
    13
See reviews for
83
78
21
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (88)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (92)
All months
Contributor
14 reviews 14 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Really not impressed with this hotel. First we were put in a very dingy room where the aircon wasnt working, there was a very stained chair that needed a throwing out and it was in need of renovating. The porter Jose arranged for us to move rooms and was very helpful. We moved to the third floor where the room... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por sus comentarios y realmente lamentamos estos inconvenientes que tuvo en la habitación. Normalmente es aceptable que... More 

Island of Anglesey, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a few nights as part of a tour, nice hotel, clean and basic but with good access to Merida and good facilities including a pretty roof terrace. Good air conditioning. Nice breakfast and free wifi. Would recommend. Only problem is that the hotel room overlooked the hallway so had to keep curtains shut.

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por sus comentarios nos complace saber que el Hotel le pareció muy limpio y que nuestras áreas... More 

Belfast, United Kingdom
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights at the end of ours rough the Yucatan. The hotel was very inexpensive so all my comments need to take is into consideration. I reckoned it was good value for money. The bedroom was medium size, and the bathroom ( I.e. showeroom) ample. Air con was noisy but effective. Other air on nearby made... More 

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

buenos dias, Gracias por todos sus comentarios nos complace saber que nuestro precio le pareció justo y que nuestra magnifica... More 

Guanajuato, Mexico
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has a parking, a pool, it's two blocks from the cathedral and in front of an excellent restaurant, and on top, it's reasonably priced. What else do you need? As usual, downtown in a Mexican city are not the nicest neighborhoods, but it's ok if you are looking to get a taste of downtown life (which usually includes having... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por todos sus comentarios, nos complace saber que nuestra magnifica ubicación fue de gran utilidad para disfrutar... More 

Ludlow, Shropshire
Top Contributor
222 reviews 222 reviews
171 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is good but the hotel needs attention.The paintwork is very chipped, there was no hairdryer in the room and the wifi was not working.We had to go across the road to a restaurant to use wifi. We did not eat here so cannot comment on the food.

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por sus comentarios nos complace saber que nuestra magnifica ubicación fue de gran ayuda durante su estancia,... More 

Las Vegas, Nevada, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Hotel Colonial during the first week of February 2015 to visit my girlfriend who is doing field work in Merida. For a hotel I was able to score for $25/night from Hotels.com, it wasn't a bad hotel by any stretch of the imagination. We were able to secure our way into a room with a king-size... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por todos sus comentarios, nos agrada saber que nuestra terraza y la vista de la misma le... More 

Winnipeg
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2015

We stayed at this place around February 19th for a couple of days. We stayed on the 4th floor in the front and while the noise on the street was there is was never a big deal. Small bathroom does make you shake your head. The fourth floor sitting area was nice during the day and at night to have... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por sus comentarios nos agrada saber que nuestra magnifica ubicación le fue de gran utilidad en su... More 

Fall River, Massachusetts
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 1, 2015

Hotel bathroom's very small in older section. We requested newer section based on reviews but were not available. Fourth Floor Terrace area outside our rooms was a very nice gathering place to plan our day with friends. Breakfast Buffet in the restaurant was very good. Location of hotel and cost was very good. Bad side was that my wife's purse... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por todos sus comentarios fue muy lamentable que por una falta de atencion dejaran su bolso en... More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 27, 2015

Yes it needs more renovations but they are working on it and couldn't be more helpful.The buffet breakfast has all the basics and an added specialty or two daily. There are anniversaries birthday parties, etc. being celebrated, a fun,authentic Mexican experience. The staff take a personal interest in your experience with them and in this lovely city, the hotel is... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por sus comentarios definitivamente seguimos remodelando nuestras instalaciones y las Habitaciones para el confort de nuestros Huéspedes.... More 

Bristol, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 23, 2015

This hotel ihas awarded itself 4 stars. I think one star would be more like it. As you walk in you realise that the lobby is in great need of decorating. The swimming pool is in a wind tunnel and the size of plunge pool and not big enough to swim in. In February it was too cold to use... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por sus comentarios le agradecemos el reconocer la importancia de la limpieza de nuestras Habitaciones por nuestro... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
7:50
Videos (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (52)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (6)
Viewed
Room/suite (2)
Viewed
View from room (6)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question