We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Colonial

3.0 of 5 476 Calle 62 | Entre 57 y 59, Merida 97000, Mexico
Hotel website
Hotel packages
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Colonial
Professional photos View all
Browse nearby
Hotel Colonial
Write a Review

305 reviews from our community

Traveler rating
    102
    115
    63
    13
    12
See reviews for
79
72
21
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (305)
  • Mar-May only
    (70)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (92)
All months
Winnipeg
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars NEW

We stayed at this place around February 19th for a couple of days. We stayed on the 4th floor in the front and while the noise on the street was there is was never a big deal. Small bathroom does make you shake your head. The fourth floor sitting area was nice during the day and at night to have... More 

Was this review helpful? Yes
Fall River, Massachusetts
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel bathroom's very small in older section. We requested newer section based on reviews but were not available. Fourth Floor Terrace area outside our rooms was a very nice gathering place to plan our day with friends. Breakfast Buffet in the restaurant was very good. Location of hotel and cost was very good. Bad side was that my wife's purse... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por todos sus comentarios fue muy lamentable que por una falta de atencion dejaran su bolso en... More 

Ottawa, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Yes it needs more renovations but they are working on it and couldn't be more helpful.The buffet breakfast has all the basics and an added specialty or two daily. There are anniversaries birthday parties, etc. being celebrated, a fun,authentic Mexican experience. The staff take a personal interest in your experience with them and in this lovely city, the hotel is... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por sus comentarios definitivamente seguimos remodelando nuestras instalaciones y las Habitaciones para el confort de nuestros Huéspedes.... More 

Bristol, England, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel ihas awarded itself 4 stars. I think one star would be more like it. As you walk in you realise that the lobby is in great need of decorating. The swimming pool is in a wind tunnel and the size of plunge pool and not big enough to swim in. In February it was too cold to use... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenas Tardes, Gracias por sus comentarios le agradecemos el reconocer la importancia de la limpieza de nuestras Habitaciones por nuestro... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was excellent! The location was great, close to everything you would need. The rooms were great as well, the atmosphere of the hotel really provides you with the genuine Mexican experience! I would definitely recommend staying here. The hospitality management provides excellent service and to top it off the breakfast is delicious!

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por todos sus comentarios, nos complace saber que nuestras Habitaciones le parecieron excelentes y que nuestra ubicación... More 

Hennessey, Oklahoma
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spend weeks at a time in Merida. I always stay at the Colonial. It's location is great, only two blocks from the zocalo. Walking distance from about everything you want to see in central. They just renovated the rooms, which some people commented about. I liked the old colonial look but the new designs are mordern, with USB plug... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por todos sus comentarios nos complace saber que nos permitió atenderle por una semana y que nuestra... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2015

This was a fine hotel for the price. The rooms may be a bit small, but we were only there to sleep basically. It is in a great location, within walking distance to restaurants and Plaza Grande. They offer free parking a few blocks away. Since it's in a busy area, expect to hear normal city noises (cars, construction, etc)... More 

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos dias, Gracias por sus comentarios estamos de acuerdo que nuestra magnifica ubicación en el centro Histórico de la Ciudad... More 

Brisbane, Australia
Top Contributor
79 reviews 79 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed January 8, 2015

This hotel was so awful, I didn't take any photos. If I had, you would have seen how small and cramped our room was. There wasn't even a window we could see out of as they'd blanked it over. Everything was old and the linen was threadbare. The air-conditioner was loud and kept us awake. The breakfast was disappointing with... More 

Was this review helpful? Yes
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos sus comentarios, lamentamos mucho que nuestra alta ocupación nos impidiera poder brindarle una habitación con... More 

Brisbane, Australia
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 10, 2014

This was a very pleasant hotel in a very central location - close to Merida attractions. It is only a short taxi ride to the ADO bus station and that is not an area you want to stay in. The management and staff at the Colonial were very helpful and made us feel very much at home. We joined them... More 

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos su comentarios, nos complace saber que todos nuestros colaboradores le parecieron muy agradables en su... More 

Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2014

Location is perfect! Service is exceptional! Housekeeping did a perfect job as well as the front desk who coordinated the purchase and delivery of my ADO tickets. Clean, well furnished, free wi-fi! Can't beat the price! Highly recommend a Hotel Colonial!

Was this review helpful? Yes 1
HOTELCOLONIALMERIDA, Gerente at Hotel Colonial, responded to this review
Google Translation

Buenos días, Gracias por todos sus comentarios le agradecemos que nos haga saber que nuestros colaboradores fueron de gran utilidad... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Colonial? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Colonial

Address: 476 Calle 62 | Entre 57 y 59, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Colonial 3*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, Priceline, Orbitz, Hotwire, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Colonial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colonial Hotel Merida
Hotel Style:
#5 Business Hotel in Merida
#9 Family Hotel in Merida

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
7:50
Videos (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (40)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (3)
Viewed
View from room (1)
Viewed
Other (32)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay