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Gamma de Fiesta Inn Merida El Castellano

Calle 57, 513 | Entre 62 Y 64 Centro, Merida 97000, Mexico
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Gamma de Fiesta Inn Merida El Castellano
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268 Reviews from our TripAdvisor Community

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Milwaukee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the hotel was clean, the staff was helpful and we were close to downtown and could walk to almost every park. what else could you want. I will be back to this hotel on my next visit to Merida. Thank you for your care

Helpful?
Thank MARIA B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, We are glad you enjoyed your stay with us and we hope to see you again soon in Mérida City and Gamma de Fiesta Inn El Castellano. More 

Mexico City, Mexico
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located a block away from the main business street and only two blocks from the town square. Overall everything was good about the hotel except--- the gym had good equipment but no A/C which made working out difficult in the hot weather, breakfast was not included in our booking so buying breakfast a la carte made it... More 

Helpful?
Thank Exploring_this_world
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you for your comments, we apologize for the inconvenience during your stay with us and will give appropriate follow-up. We hope to see you again in the near future More 

budapest
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 25, 2015

This is the worst hotel, what i have ever been.( for us, with my wife ) The first room had just one bed, for two. Hm. When we told the problem, the staff wasnt friendly. After 5 min. They gave us an another room. This room was very small, ( similar room, with wider bed) low, unconfortable. The bathroom is... More 

Helpful?
Thank zsolt e
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We are very sorry that your stay with us was not what you expected. We have different types of rooms and the one you reserved was a studio, which is the smaller type of room. Our Front Desk staff should have offered our standard room as an alternative for you if you needed a larger room. We will make sure... More 

Mount Airy, Maryland
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 14, 2015

I was prepared to give this hotel a higher rating, as the room was large and nicely furnished, there was plenty of storage space, the shower was a good one, and the towels were good quality. The only - and minor complaints - at first were that there was only one small bottle of water provided for two of us... More 

Helpful?
Thank Alan B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, I am sorry for the inconvenience during your stay with us. We will work to provide a better service every day. We hope to see you soon again in the near future and have the opportunity to make a good impression of our hotel. More 

Rauma, Finland
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 23, 2015

We liked this hotel a lot. Our room was in the 5th floor. It was quiet, the view was nice and the air conditioning worked well. If I could wish for one thing more, it'd be a fridge in the room. The housekeeping was really nice, too.

Helpful?
Thank CaraC_980
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, We are glad you enjoyed your stay with us. and we hope to see you again soon in Mérida City and Gamma de Fiesta Inn El Castellano. More 

england
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 1, 2015

What a nice hotel. The staff were really helpful. The restaurant was pretty empty in the evening but don't let that put you off as the food was great and really good value. Wi fi on floor 7 was pretty ropey but a strong connection in the lobby and all for free so no complaints there. It might have been... More 

Helpful?
3 Thank johntaylorEngland
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel has a great location near the Cathedral and main square. I stayed in this hotel in April for 3 nights.18th to 21st. I had arranged with a travel agent to be picked up each day to go on various tours. Each day they either turned up late or did not show at all. The bellman who spoke excellent... More 

Helpful?
2 Thank Angela O
Plymouth, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 24, 2015

We stayed here on a timeshare point system exchange. It was a nice hotel in a central location. We are a family with a teenage son and daughter, so were expecting the main bedroom to have twin beds for them, and then a sofa bed in the living room. However there was double bed in the bedroom and a fold-down... More 

Helpful?
2 Thank jacqui203
Huddersfield
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 8, 2015

currently stopping in El caste llano as last night of 4 day tour itself part of 14 day holiday to Mexico. Tour has been very good and upto now would have recommended it however last night in this hotel means we have to say if you book the tour then check if it stays at this hotel and if it... More 

Helpful?
1 Thank Martyn W
Melbourne, Australia
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 25, 2015 via mobile

Merida is a nice city ( Mexican holidays) and hotel close to restaurants, square etc. Hotel itself I would say average to good. More show than go and popular with the tourist bus operators. Hence rather large and diverse breakfast offerings. Travelled with family ( van) and if again would stay somewhere else. Still, for a group setting acceptable. If... More 

Helpful?
Thank Bunglebungle007
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