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Hyatt Regency Merida

#24 of 89 Hotels in Merida
Certificate of Excellence
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Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
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Hyatt Regency Merida
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Hyatt Regency Merida
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460 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Probably the best part of staying at the Hyatt is the close proximity to everything available to do on vacation or business. There are many restaurants, shopping, car rentals and bus terminals within walking distance. You can arrange tours to Mayan ruins, buy some Merida unique clothes and eat some outstanding food, all within a short walk from the Hyatt.... More 

Was this review helpful? Yes 1
SAN DIEGO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Since you arrive to this Hotel Hyatt Regency in Merida you are welcome and treated so good that you do not want to leave, every person here is nice and they all try their best to make your stay absolutely unforgettable, food is good, rooms a nice and spacious.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are so glad to know your stay was unforgettableand you enjoyed our services. We will let our team know your comments. We are looking forward to seeing you soon again. Warmest, Hyatt Regency Merida More 

New Orleans, Louisiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We totally enjoyed our stay at the Hyatt Regency in Merida. The hotel was comfortable, clean, and attractive. The service was excellent. the food was also very good. The location and atmosphere was convenient and welcoming.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are so glad to know your stay was great and that you enjoyed all our services and our food and beverages. We hope to have the chance to receive you on your next trip to the city. Best regards, Hyatt Regency Merida More 

Buenos Aires, Argentina
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 1 week at the Hyatt Regency in Merida, for business purposes. The hotel is very nice - it´s actually a huge hotel - , and it´s very well located within the Merida touristic area. I was a little bit surprised - negatively - by the set up of my room: it looked practically empty. No lights on... More 

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Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida. We are so glad to know that you enjoyed your stay with us. Also we would like to thank you for all your comments, they are rally important to us so we can improve our services everyday. We assure you we will work on it. Hope to... More 

Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms have a decade without maintenance, specially the restroom. The meeting rooms for business are in a very close place. It is very well located, just a block away from Montejo Avenue and Salvador Alvarado Stadium (for jogging). Right in front is the Intercontinental Hotel.

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida and for all your comments, they are really important to us so we can improve our services everyday. We assure you we will work on them. Hope to see you on your next trip to the city. Best regards, Hyatt Regency Merida More 

The Woodlands, Texas
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has a good location. Various resraurants within walking distance. Paseo Montejo nearby too. Rooms need updating but are spacious and clean. Don't miss the cheese pastries by main entrance. To die for. Good hotel for large groups.

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida. We are so glad to know that you enjoyed your stay with us. Also we would like to thank you for all your comments, they are rally important to us so we can improve our services everyday. We assure you we will work on it. Hope to... More 

Baltimore, Maryland
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is nicely located for walk to shops and restaurants. Also easy walk to the avenue and downtown shops. Great restaurant on site, good breakfast with local dishes. Very friendly and helpful staff.

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida. We are so glad to know that you enjoyed your stay with us. Also we would like to thank you for all your comments, they are important to us. Hope to see you on your next trip to the city. Best regards, Hyatt Regency Merida More 

hong kong, Hong Kong
1 review
5 of 5 stars Reviewed 5 weeks ago

friendly efficient staff. reasonable price, lobby bar barmen is knowledgable, but doesnt speak much english. Front desk very professional and efficient, valet was a little messy and slow. I would definitely return. though i think they didtn find my Hyatt passport number for the second time

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida. We are so glad to know that you enjoyed your stay with us. Also we would like to thank you for all your comments, they are really important to us so we can improve our services everyday. We assure you we will work on it. Hope to... More 

Cancun, Mexico
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 22, 2015

This hotel is a great option if you are the kind of person that dosn't want to risk it. The room at least in the club level was what you expect from a Hyatt, their lounge with breakfast and afternoon snaks was a good upgrade. The hotel is a long walk to down town zocalo, but the walk is worth... More 

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying at the Hyatt Regency Merida. We are so glad to know that you enjoyed your stay with us. Also we would like to thank you for all your comments, they are really important to us so we can improve our services everyday. We assure you we will work on it. Hope to... More 

Mexico City, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2015

It's a good hotel, the reception desk is very nice, personnel is kind and attentive. The room itself seems to need new furniture, it's a bit old and a little bit expensive. The service in general is very good. The location is excellent, you walk one block and you are in the famous Paseo Montejo in Mérida. The center of... More 

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward seeing you soon. Best regards, Hyatt... More 

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