We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Merida

#25 of 89 Hotels in Merida
Certificate of Excellence
Hotel website
Hotel deals
Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Offers & Announcements
Double Your Points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hyatt Regency Merida
Professional photos View all
Browse nearby
Hyatt Regency Merida
Add Photo

432 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    144
    185
    70
    26
    7
See reviews for
73
140
20
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (432)
  • Mar-May only
    (152)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (107)
All months
The Woodlands, Texas
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has a good location. Various resraurants within walking distance. Paseo Montejo nearby too. Rooms need updating but are spacious and clean. Don't miss the cheese pastries by main entrance. To die for. Good hotel for large groups.

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is nicely located for walk to shops and restaurants. Also easy walk to the avenue and downtown shops. Great restaurant on site, good breakfast with local dishes. Very friendly and helpful staff.

Was this review helpful? Yes
Cancun, Mexico
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a great option if you are the kind of person that dosn't want to risk it. The room at least in the club level was what you expect from a Hyatt, their lounge with breakfast and afternoon snaks was a good upgrade. The hotel is a long walk to down town zocalo, but the walk is worth... More 

Was this review helpful? Yes
Mexico City, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a good hotel, the reception desk is very nice, personnel is kind and attentive. The room itself seems to need new furniture, it's a bit old and a little bit expensive. The service in general is very good. The location is excellent, you walk one block and you are in the famous Paseo Montejo in Mérida. The center of... More 

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward seeing you soon. Best regards, Hyatt... More 

Huixquilucan
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

If you are looking for a hotel in the city, look no further... this is a solid Hyatt hotel consistent with the fine Hyatt tradition... great breakfast... don´t forget to taste some of the famous local cuisine...

Was this review helpful? Yes 2
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

Clean, comfortable, central, excellent service and the "pan de queso" they have on the breakfast buffet is AMAZING!!!!! Ask for them if you go!!! The cost is very good, we would go back and to the same hotel!!!

Was this review helpful? Yes 2
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are so glad to know you enjoyed your visit and all our services. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Mexico City, Mexico
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2015

This hotel is located steps away from Paseo Montejo, in the tourist zone of Merida. It is an old hotel, has a nice lobby, and good conference facilities. The rooms are old and need renovation, although they are clean. The staff is friendly and warm. Eating here is a very good experience. The morning buffet is amazing and has local... More 

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Dresher, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 21, 2015

This Hyatt Regency does not deserve the Hyatt name. The rooms and bathrooms are dated and small. The towels in the room and at the pool were threadbare. There were only a couple of electrical outlets that were inconveniently placed. Even getting ice for the room was an adventure. The food was mediocre at best. The hotel needs a complete... More 

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We assure you we will be working to improve to offer a great experience. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 6, 2015 via mobile

Good clean venue,service is well managed,a bit crowded during weekends meals due to locals but overall a pleasant restaurant ,desserts a bit repetitive but Flan custard greattt.very clean an amicable servers when time and. Clients allowed

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Mérida, Yucatán, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2015

Wonderful Lobby, not the typical cookie cutter style. Restaurant is truly exceptional with an unusual small plates option to enable sampling of fabulous foods presented exquisitely. Well worth the time

Was this review helpful? Yes 2
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

162 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (125)
Viewed
Hotel & grounds (26)
Viewed
Room/suite (26)
Viewed
Pool/beach area (15)
Viewed
Dining (2)
Viewed
View from room (5)
Viewed
Bathroom (6)
Viewed
2:56
Videos (2)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (5)
Viewed
Dining (8)
Viewed
Room/suite (6)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (1)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay