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Hyatt Regency Merida

4.0 of 5 Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
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Hyatt Regency Merida
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342 reviews from our community

Traveler rating
    100
    158
    58
    21
    5
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58
117
15
79
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at the Hyatt in Merida and were greeted by a beautiful foyer and very friendly and helpful staff. Unfortunately, it went downhill from there. we agree with previous comments regarding noise levels due to the tiled hallways and heavy doors, we were given a different room at the end of the hallway the next day which was... More 

Was this review helpful? Yes
Houston, TX
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you aren't on the club level and value sleep, don't stay here. I chose this hotel because I had points. On the floors with the rooms, the hallways are tiled and the room doors are heavy. Between that and the acoustics, the hallways are very loud. I've been woken up in the middle of the night from guests talking... More 

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are sorry to hear you had troubles during your stay. We assure you we will be working to improve them to offer you a great experience. We are looking forward to seeing you soon again Best regards, Hyatt... More 

Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel, with a great location. Close to Paseo Montejo, convinience stores, supermarkets and restaurants. The hotel offers a free internet option and free parking. The rooms are nice.

Was this review helpful? Yes 1
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Monterrey, Mexico
Top Contributor
51 reviews 51 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel and his location is great, is in avery good zone in Merida close to downtown and also to good restaurants, the rooms are nice but there is two thing that I didn't like, first the rooms you hear all the things outside and secon the piloows are very bad for that hotel's category but... More 

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Waycross, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this motel for quite a few times. Food in the restaurants are excellant. Also service is great. Rooms a very up to date and very comfortable. Be sure to stay on the club floor. Club floor snacks and drinks are awesome.

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for all your comments, we really appreciate them. We are so glad to know you enjoyed all our services during your stay. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

italy/belgium
Top Contributor
107 reviews 107 reviews
94 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 19, 2015

I stayed at the HYatt Regency Merida for one night as part of a tour of Mexico. The hotel is modern and well furnished, it is very well kept and sylish. Rooms are big and confortable and they offer all the amenities. Breakfast was rich and of good quality. Staff were nice and friendly and ready to help.

Was this review helpful? Yes 1
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed at the Hyatt Regency Merida two visits (for a total of 5 nights) over Christmas & New Years 2014. Overall, the staff is extremely friendly and helpful, the rooms and common areas very clean and modern. We were on the Club floor and ate in the Club area for breakfast and afternoon snacks The staff was very attentive... More 

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit with your family and found our hotel pleasant. We will let know our staff all your comments. We are looking forward to seeing you soon again. Best regards, Hyatt Regency... More 

Hue, Vietnam
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 28, 2014

When I arrived there was a tour group camped out in the lobby. It seemed strange but soon after it became clear that neither their rooms nor my room were ready. It was 3 hours past check-in time when I finally got one of my rooms. It smelled of smoke though it was a non smoking room. I went downstairs... More 

Was this review helpful? Yes 1
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are sorry to hear you had troubles during your stay. We assure you we will be working to improve them to offer you a great experience. We are looking forward to seeing you soon again Best regards, Hyatt... More 

Ensenada, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2014

My husband and myself traveled to Merida. In front of e hotel there is a shopping center worth going to. If is centrally located. We went joging to downtown to do shopping and have a great coffee. He hotel has a very nice lobby, a mexican breakfast and buffet on weekends worth trying.

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Winnipeg, Canada
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stayed at Hyatt and was also attending a conference there. Nice spacious room, clean and modern too. The staffs were very friendly and helpful. The breakfast buffet was amazing. It's located close to everything and you could find a cab right outside the hotel if you want to explore this cute little historical city a bit. Would definitely stay again... More 

Was this review helpful? Yes
Hyatt_merida, Guest Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

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Additional Information about Hyatt Regency Merida

Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Merida 4*
Number of rooms: 289
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida
Hotel Style:
#9 Business Hotel in Merida
#13 Luxury Hotel in Merida

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