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Hyatt Regency Merida

#26 of 88 Hotels in Merida
Certificate of Excellence
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Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
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Hyatt Regency Merida
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Hyatt Regency Merida
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408 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Huixquilucan
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for a hotel in the city, look no further... this is a solid Hyatt hotel consistent with the fine Hyatt tradition... great breakfast... don´t forget to taste some of the famous local cuisine...

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Clean, comfortable, central, excellent service and the "pan de queso" they have on the breakfast buffet is AMAZING!!!!! Ask for them if you go!!! The cost is very good, we would go back and to the same hotel!!!

Was this review helpful? Yes 1
Mexico City, Mexico
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is located steps away from Paseo Montejo, in the tourist zone of Merida. It is an old hotel, has a nice lobby, and good conference facilities. The rooms are old and need renovation, although they are clean. The staff is friendly and warm. Eating here is a very good experience. The morning buffet is amazing and has local... More 

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Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Dresher, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This Hyatt Regency does not deserve the Hyatt name. The rooms and bathrooms are dated and small. The towels in the room and at the pool were threadbare. There were only a couple of electrical outlets that were inconveniently placed. Even getting ice for the room was an adventure. The food was mediocre at best. The hotel needs a complete... More 

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Merida and for your comments, we really appreciate them. We assure you we will be working to improve to offer a great experience. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good clean venue,service is well managed,a bit crowded during weekends meals due to locals but overall a pleasant restaurant ,desserts a bit repetitive but Flan custard greattt.very clean an amicable servers when time and. Clients allowed

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Mérida, Yucatán, Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2015

Wonderful Lobby, not the typical cookie cutter style. Restaurant is truly exceptional with an unusual small plates option to enable sampling of fabulous foods presented exquisitely. Well worth the time

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Mazatlan, Mexico
Top Contributor
94 reviews 94 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 9, 2015

this hotel has a great location within the shopping and montejo area, is located where another big hotel chains are, the hotel has not the merida architecture but its a hyatt and they recently remodel the lobby area, the restaurant is average food and its better to eat outside looking for merida local food

Was this review helpful? Yes
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant and we assure you we will keep working to improve to offer a great experience. We are looking forward to seeing you soon again. Best... More 

Dallas, Texas
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 8, 2015

The rooms are are certainly up to the Hyatt standards; clean and comfortable. I did find the property itself to be a bit frustrating. There are very few posted signs and few typical Hyatt amenities. I had to go from floor to floor to find the pool. It was a Easter egg hunt to find the walkway to the garage.... More 

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We assure you we will be working to improve to offer a great experience. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Barrie, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 3, 2015

We took advantage of Club and the value was there. In a great area to see most of the upscale parts of Merida. Food at Hyatt very good. Make sure your room is not next to a family with a baby. We enjoyed our stay after family with crying baby left. I think there should be none family floors for... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 2
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We assure you we will be working to improve to offer a great experience. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More 

Washington, DC, USA
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 26, 2015

Honestly, my stay here was fine, but there are so many better choices in Merida. The location is decent though a bit outside of the main downtown historic area, The employees were nice enough. But the hotel is showing its age and could use some freshening up. I ate lunch at the hotel restaurant buffet one day and it was... More 

Was this review helpful? Yes 1
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are looking forward to seeing you soon again Best regards, Hyatt Regency Merida More 

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