We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 87 Merida hotels

Hyatt Regency Merida

4.0 of 5 Hotel   |   Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Save Saved
You added Hyatt Regency Merida to your Saves list
Hyatt Regency Merida
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #23 of 87 hotels in Merida
A recent review
5 of 5 stars reviewed 1 week ago
Goldminer2616 New Braunfels, Texas
  • Reviews (280)
  • Photos (128)
  • Amenities
  • Q&A
  • Room tips (31)
  • Location
  • More
Write a Review

280 people have reviewed this hotel

Traveler rating
    77
    131
    50
    15
    7
See reviews for
44
95
12
64
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New Braunfels, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Hotel is in a wonderful location. Easy to walk to the Museums and there are Cabs out front along with horse drawn Carriages at all hours of the day or night. There is even a huge Wall Mart less then a block away. Very convent to go to the main Plaza and the many wonderful Restaurant And activities around... More

Was this review helpful? Yes
Houston, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel had a great location. We were very near to Paseo Montejo which is the main road in Merida and very near shops, plazas among other possible necessities in the city. The hotel lobby and restaurants are magnificent as they look recently remodeled. Service was also great with everyone without exception being friendly and helpful. Amenities and common areas looked... More

Was this review helpful? Yes
Mexico City, Mexico
Top Contributor
166 reviews 166 reviews
64 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I will put this very direct: the only good about this hotel is the staff, all of them are great with smiles and happy to help, even the post stay service is very professional. The problems arose with the comfort and overall quality of the rooms: the bed/mattress is one of the worst I ever stayed and the room is... More

Was this review helpful? Yes
Valladolid, Mexico
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I were invited to a 4th of July event here on the evening of July 3 put on by the U.S. Consulate of Merida. Check-in for our guest room was slow at registration. Hard to read the small type on the registration form (probably 7 type print). Guest room was clean with view of the city roof... More

Was this review helpful? Yes
Asheville, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel service and staff was excellent. I especially enjoyed the look and feel of the lobby, complete with a bar and afternoon pastries. The restaurant and bar featured amazing food. I never had a bad meal at the hotel. The negatives were hard beds and the film on the windows in the hallway make it appear dark and stormy... More

Was this review helpful? Yes
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was our first time traveling with our baby girl and we were pleased with the service and the facility. The staff was friendly and very attentive. We stayed for three nights in one of the suites. The suite was roomy and comfortable. We really could not go out for dinner due to our baby sleeping schedule and had dinner... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Sally, It´s such a pleasure to know that you and your family enjoyed your stay at Hyatt Regency Mérida. It is very important for us to know all your opinions which will help us to improve our customers experince. We hope to see you again very soon. Best regards, Hyatt Regency Mérida More

Champaign, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

My wife and I stay here often because there are no surprises. Consistent, good service from staff and the rooms are nice. The remodeling is over and I am not sure anything is better but now has a different look. The pool appears to have shrunk in size but remains nice. Did not try the new restaurant. The executive floor... More

Was this review helpful? Yes 1
Buenos Aires, Argentina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

Pros: The hotel is in a great location. The buses to Cancun and Progresso are right next to the hotel, and it's within walking distance to downtown. If you stay on the exec. lounge, the breakfast is excellent and they provide complimentary appetizers/drinks from 5-8pm. The hotel was relatively quiet given the seemingly high volume of guests. Pool was small... More

Was this review helpful? Yes
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 10, 2014

We stayed at this hotel for one night on our way to progeso to meet the cruise. Everything was pretty good for one night, we wanted to explore the city and they gave us instructions. We didn't get to used the hotel facilities (pool) since we were just for one night.

Was this review helpful? Yes
New York City, New York
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 27, 2014

I am staying at the hotel the week of 4-24 to 5-2 there are military, local, and state police everywhere roads are barricaded due to this stupid meeting of the presidents of the carribean and latin america. I am very inconvenienced having to remove all my jewelry wallet bags go through a metal detector just to get to my room.... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Hyatt Regency Merida, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hyatt Regency Merida? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Regency Merida

Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Merida 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, Cheap Tickets, Tingo, BookingOdigeoWL, Otel, Venere and Agoda so you can book your Hyatt Regency Merida reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (95)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (21)
Viewed
Pool/beach area (14)
Viewed
Bathroom (5)
Viewed
View from room (3)
Viewed
2:56
Videos (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (1)
Viewed
Dining (7)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Luxury Hotel in Merida #13 Business Hotel in Merida
Hotel Class
Official Description (provided by the hotel)
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 
Number of rooms
300

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer