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All 88 Merida hotels

Hyatt Regency Merida

4.0 of 5 Hotel   |   Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
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Ranked #23 of 88 hotels in Merida
A recent review
5 of 5 stars reviewed 3 weeks ago
Terrilynnmacmac
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284 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hyatt is exactly what you'd expect from this hotel chain. Super modern lobby, choice of restaurants, bar & lounging area. The elevator in this hotel is the absolute best I've ever been in! We were on the 17th floor (Club Level) & we got to our floor so fast & smooth we were shocked! ( I'm easily impressed!) The... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Terrilynnmacmac, Thank you so much for staying at the Hyatt Regency Mérida and for all your comments, we really appreciate them. We are looking forward to seeing you soon againg. Best regards, Hyatt Regency Mérida More

Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed 3 weeks ago

It is a modern Hotel, with nice rooms recent remodeled, great location in the center of Merida, the service is very good the people are nice and helpful, the restaurant has very good regional food, Nice place to stay

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Customer, Thank you for staying at the Hyatt Regency Merida and for all your comments. We are happy to know you had a great stay and enjoyed our facilities and all the Hyatt Experiencie. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Mérida More

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Merida is one of the beautiful cities in Mexico, the location of the hotel is excellent, the restaurant has a buffet every morning with the best regional dishes and the service is very helpful, I´ll return there every chance I have.

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More

New Braunfels, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 19, 2014

The Hotel is in a wonderful location. Easy to walk to the Museums and there are Cabs out front along with horse drawn Carriages at all hours of the day or night. There is even a huge Wall Mart less then a block away. Very convent to go to the main Plaza and the many wonderful Restaurant And activities around... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More

Houston, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 15, 2014

Hotel had a great location. We were very near to Paseo Montejo which is the main road in Merida and very near shops, plazas among other possible necessities in the city. The hotel lobby and restaurants are magnificent as they look recently remodeled. Service was also great with everyone without exception being friendly and helpful. Amenities and common areas looked... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel and our services very pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More

Mexico City, Mexico
Top Contributor
192 reviews 192 reviews
71 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed July 9, 2014

I will put this very direct: the only good about this hotel is the staff, all of them are great with smiles and happy to help, even the post stay service is very professional. The problems arose with the comfort and overall quality of the rooms: the bed/mattress is one of the worst I ever stayed and the room is... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are sorry to hear you had troubles during your stay. We assure you we will be working to improve them to offer you a great experience. We are looking forward to seeing you soon again Best regards, Hyatt... More

Valladolid, Mexico
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 4, 2014

My husband and I were invited to a 4th of July event here on the evening of July 3 put on by the U.S. Consulate of Merida. Check-in for our guest room was slow at registration. Hard to read the small type on the registration form (probably 7 type print). Guest room was clean with view of the city roof... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are sorry to hear you had troubles during your stay. We assure you we will be working to improve them to offer you a great experience. We are looking forward to seeing you soon again Best regards, Hyatt... More

Asheville, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 28, 2014

The hotel service and staff was excellent. I especially enjoyed the look and feel of the lobby, complete with a bar and afternoon pastries. The restaurant and bar featured amazing food. I never had a bad meal at the hotel. The negatives were hard beds and the film on the windows in the hallway make it appear dark and stormy... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed a pleasant stay. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More

San Antonio, Texas
2 reviews
5 of 5 stars Reviewed June 25, 2014

This was our first time traveling with our baby girl and we were pleased with the service and the facility. The staff was friendly and very attentive. We stayed for three nights in one of the suites. The suite was roomy and comfortable. We really could not go out for dinner due to our baby sleeping schedule and had dinner... More

Was this review helpful? Yes
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Sally, It´s such a pleasure to know that you and your family enjoyed your stay at Hyatt Regency Mérida. It is very important for us to know all your opinions which will help us to improve our customers experince. We hope to see you again very soon. Best regards, Hyatt Regency Mérida More

Champaign, Illinois
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

My wife and I stay here often because there are no surprises. Consistent, good service from staff and the rooms are nice. The remodeling is over and I am not sure anything is better but now has a different look. The pool appears to have shrunk in size but remains nice. Did not try the new restaurant. The executive floor... More

Was this review helpful? Yes 1
Hyatt_merida, Director de Relaciones Públicas at Hyatt Regency Merida, responded to this review

Dear Guest, Thank you so much for staying at the Hyatt Regency Mérida and for your comments, we really appreciate them. We are glad to know you enjoyed your visit and found our hotel pleasant. We are looking forward to seeing you soon again. Best regards, Hyatt Regency Merida More

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Additional Information about Hyatt Regency Merida

Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Regency Merida 4*
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Luxury Hotel in Merida #13 Business Hotel in Merida
Hotel Class
Official Description (provided by the hotel)
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 
Number of rooms
300

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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