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Hyatt Regency Merida

#23 of 89 Hotels in Merida
Certificate of Excellence
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Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
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Hyatt Regency Merida
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605 Reviews from our TripAdvisor Community

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Mexico
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I went there for Christmas vacation and I felt that it lacked the Hyatt quality. The lobby is pretty grand and fully refurnished, but the rooms are lacking everything the lobby has. The rooms are spacious but the furniture is old and tasteless. The sound is another big problem, we had neighbors that started their day at 5.30 am and... More 

Helpful?
Thank jessgt
Campeche, Mexico
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I always look forward to our visits to The Hyatt Regency-Merida. The General Manager and his staff always are gracious hosts and make us feel like The Hyatt-Merida is our home away from home. The location is excellent and the recent renovation of the facilities enhances the pleasure of staying in this world class hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank livinginmexico
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you so much for staying with us and your preference. We are so glad to know that you enjoy every stay and all of our services. It is our pleasure having you here. We are looking forward to seeing you soon again. Warmest, Hyatt Regency Mérida. More 

British Columbia, Canada
Level Contributor
559 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
3 of 5 stars Reviewed 3 weeks ago

after exploring centro historico, we walked up the paseo de montejo. hot and hungry and didn't see much of interest to stop and eat along the way. my husband had stayed here years ago when working so came along here for lunch. my husband had the buffet. too much food he decided after. i forget now what i had, it... More 

Helpful?
Thank jarmwr40
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are glad to know that you enjoyed your stay with us. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us. We are looking forward to see you soon again. Warmest, Hyatt Regency Mérida More 

Washington DC, District of Columbia
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hyatt Regency Merida looks very similar to the Hyatt Regencies I’ve stayed at in the United States. The lobby is large with ample seating room and has a bar. The first room we were taken to was a smoking room, complete with ash tray, so we requested to be moved – which they did immediately. Our new room smelled... More 

Helpful?
Thank Lauren M
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Thank you for staying at the Hyatt Regency Merida. We are glad to know that you enjoyed your stay with us. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us. We are looking forward to see you soon again. Warmest, Hyatt Regency Mérida More 

Richmond, Virginia
Level Contributor
140 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I will say the staff was always very helpful, and were happy while remaining professional. But the rooms seemed small, and the club always seemed packed from the influx of events always being held. The food was good, and the hostess and waitress I had several times were very beautiful and informative of the offerings. The front desk people were... More 

Helpful?
Thank 1alwaystraveling
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are glad to know that you enjoyed your stay with us. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us. We are looking forward to see you soon again. Warmest, Hyatt Regency Mérida More 

Ascot, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very clean, spacious hotel in a good area with an easy walk into town. Very happy with the size of the room and the facilities at the hotel. The breakfast was amazing and had every single thing you could ask for. My only negative was that the pool was in the shadows so it was very cold and you... More 

Helpful?
Thank Zoé
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are glad to know that you enjoyed your stay with us. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us. We are looking forward to see you soon again. Warmest, Hyatt Regency Mérida More 

New York City, New York
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

This Hyatt is half way remodeled and definitively needs more work. It is very noisy - marble or tile floors reflect all the sounds and the all night slamming of neighbors' doors make it virtually impossible to sleep. And security does nothing to control this problem. The lounge was packed and there were no tables to sit at. I guess... More 

Helpful?
Thank HeyDude09
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us and also for your comments, we assure you we will be working to improve all of them. We are looking forward to see you soon... More 

New York, New York
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 2, 2016 via mobile

We went on a family trip, 12 in total. The lobby is spacious and open. The rooms are decent and need to be renovated but the bed is comfortable. Room size is also decent. The pool is awful. No service at pool and it's freezing! The breakfasts at Peregrina are excellent with fantastic and attentive service. Be wary of dinner... More 

Helpful?
1 Thank SuzannaG
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us and also for your comments, we assure you we will be working to improve all of them. We are looking forward to see you soon... More 

Guadalajara, Mexico
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2015

Merida has a limited number of chain hotels: Fiesta Americana, Presidente and Hyatt. Also Fiesta Inn and Hollyday Inn and some boutique hotels. We found this hotel to be very comfortable for us, as a family of 3 with 2 connected romos. Nice service, nice business lounge, effcient in everything. Do not hesitate to book it.

Helpful?
Thank Horacio N
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review
Google Translation

Estimado huésped, Gracias por hospedarse en Hyatt Regency Mérida. Es para nosotros muy satisfactorio saber que ha disfrutado su estancia... More 

Puerto Vallarta, Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

I recently stayed here and what a pleasure it was. You enter a very attractive lobby. A very Genial staff checked me in and showed me to my room. It was very spacious with an extremely comfortable bed with beautiful linens. Room service was fast and the food good. A real treat!

Helpful?
Thank John D
Hyatt_merida, Public Relations Manager at Hyatt Regency Merida, responded to this review

Dear guest, Thank you for staying at the Hyatt Regency Merida. We are glad to know that you enjoyed your stay with us. Thank you so much for your review, we really appreciate the time you took to let us know how was your stay with us. We are looking forward to see you soon again. Warmest, Hyatt Regency Mérida More 

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