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All 88 Merida hotels

Fiesta Americana Merida

4.0 of 5 Hotel   |   Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
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Ranked #19 of 88 Hotels in Merida
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Andrés S
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388 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I'm sure this is the best hotel in Merida. I have stayed a lot of times and I'm always welcome to return. Location is amazing, the hotel is incredible and beautiful. It has two restaurants, one of them "Los Almendros" has the best Yucatecan cuisine. Great gym!!, amazing pool, tennis court, etc. Rooms are elegant, spacious and clean with great... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Fiesta Americana for a business trip. Everything was great, better than expected. Stayed on the 5th floor and the extra services like breakfast, night snacks, jacuzzi and pool were appreciated. Service was great I want to acknowledge a lady that speaks 6 languages she was very helpful. Wishing to go back soon!

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for the opportunity to serve you, it is great to know that you enjoyed your stay with us and felt well attended by our staff. We look forward to receiving you again with us, it iwill be a pleasure to serve you. Kind Regards, Diego Madero. Managing Director. More 

Cedar Rapids, Iowa
Top Contributor
97 reviews 97 reviews
11 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding as the 'preferred hotel' in this area. All staff was very kind and patient with our English only skills. Had an in room incident and was promptly moved to another room at 2am. Be aware of small blackouts now and then. Nice pool. Great buffet to fill you up for a day out (not... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for the oportunity to serve you, as well as for your valuable comments about your stay with us. I offer you a sincere apology for the inconvenience with the power in the first room in which you stayed and I inform you that this room was blocked in order to solve the power´s... More 

Mexico City
Top Contributor
140 reviews 140 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 9, 2015

Staff with outstanding attitude, very polite and fast response to guest inquiries specially the Concierge. Everybody says "Hello" to you was soon as you walk by. The Spa is small but enough for the place as well as the Gym, has a Jacuzzi. It has a small Shopping Plaza at the Street Level and the hotel begins in the First... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for your visit and your kind comments about your experience with us. We appreciate your time and feedback shared with the Trip Advisor community, and regarding our opportunities areas, I inform you that our tapestry of our lobby´s furniture is integrated into our remodeling project of this year and also we are awaiting... More 

Coeur d'Alene, Idaho, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 6, 2015

We booked half price rooms on Expedia and were very impressed. The front desk staff was helpful. We stayed on the 5th floor which offered Fiesta room members continental breakfast, free beer and wine, and sandwiches and snacks throughout the day. Room service provided us with good food and service. The pool and jacuzzi were great here and the location... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for your visit and your kind comments about it. We are pleased to know that you had fallen in love with the city and also, that you enjoyed your stay with us. We look forward to having a new opportunity to serve you and take this opportunity to wish a successful New Year,... More 

Minneapolis, Minnesota
Top Contributor
62 reviews 62 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 1, 2015

We were there with the family during a very crowded December holiday. The hotel is very large. Rooms were on the small side, but clean and adequate. AC was fine; bathrooms fine. We stayed on the fifth floor, which had its own dining area with free snacks and drinks, as well as a very good breakfast. Excellent coffee! The lobby... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your kind visit, it was an honor to serve you. Also, I appreciate your valuable comments about your stay with us. We take into account all details mentioned in your mail, including our opportunity's areas in which we will be working, in order to offer a service, professionally performed, but with our characteristic human warmth.... More 

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 16, 2014 via mobile

will all the offer there is in Merida now (both hotels and rentals), I only stayed there because we had a friend's wedding and they offered a special rate. When I walked in, I noticed that the hotel was identical to when I had stayed there literally 20 years ago on a family trip. I remembered the awful lobby full... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your visit and also, for your valuable comments. Regarding our rates, either special or regular, all of them are subject to occupancy, it is similar to the air flights rates system, they depend on the demand. Concerning the late check out payment it is charged for the service of our maid, since the room has... More 

Saskatoon, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 2, 2014

I have stayed at this hotel a few times. There is a little mall directly below this hotel and a Chili's restaurant and car rental also below. As well there is underground parking and the horse drawn carriage rides park outside! The convenience of staying here is ridiculous! Very close to the Walmart on Paseo Montejo as well, so if... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We were delighted to be your host in Merida, also, I am astonished because of your thoroughly description of our hotel and the surrounding area. I am sure it will be useful to the visitors and the member of the Trip Advisor´s community in their decision-making. We appreciate your preference and your comments about your experience with us... More 

Queretaro, Mexico
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 23, 2014

This hotel is just in the right place. in the middle of everything. Close to downtown, close to shopping malls, actually over a shopping mall. Just between Paseo de Montejo and calle 60, in the middle of istorical buildings. Fiesta Americana has well renowsned services, this hotel in Merida is not the exception. Very clean facilities, spa area with jacuzzi,... More 

Was this review helpful? Yes 1
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We receive with pleasure your kind comments about your experience with us. We really appreciate your time and feedback about our services and facilities. As you mentioned the hotel is located between the main avenues of the city, and surrounded by multiple shops and services of different types, specially, related to bring support to our tourists. We look... More 

Mexico City, Mexico
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 11, 2014

This is a very old hotel and I have stayed here 2 times, the first one was uneventful but still, its very expensive with a very low price/performance ratio. The personnel is not very helpful. they are kind but they won´t help you with anything. during my second stay I was assigned a room in a floor where some of... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you a sincere apology for the inconvenience that you had during your stay with us. I inform you that we are already remodelating our rooms, all of them are scheduled to be ready at the beggining of the coming year and our project includes change of furnitures, bathroom´s facilities, lighting, etc., in order... More 

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Additional Information about Fiesta Americana Merida

Address: Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
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Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana
Hotel Style:
#3 Business Hotel in Merida
#5 Spa Hotel in Merida
#6 Family Hotel in Merida
#10 Luxury Hotel in Merida
#15 Romantic Hotel in Merida

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