We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 88 Merida hotels

Fiesta Americana Merida

4.0 of 5 Hotel   |   Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Package Deal
Fiesta Americana Merida
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Fiesta Americana Merida to your Saves list
Ranked #16 of 88 Hotels in Merida
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Mexwanderer Queretaro, Mexico
Write a Review

354 reviews from our community

Traveler rating
    165
    121
    42
    15
    11
See reviews for
84
86
23
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (354)
  • Mar-May only
    (94)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (73)
All months
Queretaro, Mexico
Contributor
19 reviews 19 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is just in the right place. in the middle of everything. Close to downtown, close to shopping malls, actually over a shopping mall. Just between Paseo de Montejo and calle 60, in the middle of istorical buildings. Fiesta Americana has well renowsned services, this hotel in Merida is not the exception. Very clean facilities, spa area with jacuzzi,... More

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We receive with pleasure your kind comments about your experience with us. We really appreciate your time and feedback about our services and facilities. As you mentioned the hotel is located between the main avenues of the city, and surrounded by multiple shops and services of different types, specially, related to bring support to our tourists. We look... More

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a very old hotel and I have stayed here 2 times, the first one was uneventful but still, its very expensive with a very low price/performance ratio. The personnel is not very helpful. they are kind but they won´t help you with anything. during my second stay I was assigned a room in a floor where some of... More

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you a sincere apology for the inconvenience that you had during your stay with us. I inform you that we are already remodelating our rooms, all of them are scheduled to be ready at the beggining of the coming year and our project includes change of furnitures, bathroom´s facilities, lighting, etc., in order... More

Nashville, Tennessee
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We use Merida as a base for exploring surrounding Mayan ruin sites. We stayed here for the first time in February 2014 and were happy to stay here again a couple of weeks ago. We have always found the staff to be cordial and helpful. The check-in/check-out procedure is relatively smooth. I did not notice an extra charge for our... More

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate your preference, it is great to know that your stays with us have been pleasant. Many thanks for sharing your experiencies in our hotel with the Trip Advisor's Community, I am sure they will be useful for them. I remain at your service, please do not hesitate to contact me, or our staff focused on... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I was very disappointed with this hotel. I must have missed something in the reviews because it was not at all what I was expecting.The room was damp and it smelled.The mini bar fridge had rust inside and the snacks looked like they’ve been sitting there for months. The bathroom was disgusting! The sink and the bathtub had rust all... More

Was this review helpful? Yes 1
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you my apologies for all the inconvenience that you had during your stay with us and let you know that the room in which you were hosted was already blocked to be remodelated, as well as all the other ones, according to our remodeling project. This project includes the change of furniture, bathing... More

Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 7, 2014

We have stayed at Fiesta Americana Merida over almost 2 decades and enjoyed our stays. During our last two visits in July and October 2014 we found that the hotel has changed in a negative way. During our last visit we had booked a King, when we arrived we were informed that we had been upgraded, when we got to... More

Was this review helpful? Yes 1
Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2014

The hotel is beautiful and the rooms are clean. I'm pleased with just about everything here. It looks to be in a safe area - the only thing that's odd is that it's next to a Walmart - I guess you just can't get away from it....

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your kind visit and comments about your recent visit to Fiesta Americana Merida, we really appreciate your preference and the fact of sharing your experience with the community of Trip Advisor. Regarding Walmart Market near the hotel, it is was built after our hotel and sometimes it is useful to have this kind of services,... More

Eger, Hungary
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel is very stylish and clean. There is an outdoor pool with sunbeds and a fitness room as well. At first glance it's great but then you realize that there's nothing extra. Actually the atmosphere of the hotel is brittle. The staff is neutral. Rooms are modern, comfortable and quite big. Sound insulation is not too good. If your... More

Was this review helpful? Yes 1
Diego M, Director General at Fiesta Americana Merida, responded to this review
Google Translation

Estimado Huésped, Le saludo cordialmente, agradeciéndole su visita y el habernos enviado su retroalimentación sobre nuestros servicios, la cual tomamos... More

MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 7, 2014

Spent 4 nights in the Fiesta Americana as I toured the Yucatan Peninsula with my family. The hotel is very well located and is easy to reach and 20 yards from Paseo de Montejo. There is safe, underground and free parking in the same building. Check-in was a breeze and lo-and-behold the rollaway bed that I asked since I made... More

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate your valuable comments about your experience in Fiesta Americana Mérida and also, we take into account our opportunity areas mentioned in your mail to be attended and solved. We look forward to having a new opportunity to serve you, it will be a pleasure to receive your kind visit again. Best Regards, Diego Madero. Managing... More

Montreal, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 7, 2014

We stayed at this hotel for 4 nights...Nice clean rooms, hotel well located in town, friendly staff, good service but overpriced for what it is...We had to change rooms because the A/C was not working properly and in our second room the A/C was not much better, managed to reach 24C but not lower that that. It seems tha the... More

Was this review helpful? Yes 2
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 6, 2014 via mobile

We had four rooms on their "executive floor". The rooms were spacious but no attention to detail. Burnt out light bulbs, the coffee pot in our breakfast room service was so old and disgusting it should have been in the garbage. The lobby is very lovely and the Almendros restaurant is very good in spite of very slow service. They... More

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review
Google Translation

Estimada Huésped, Un servidor le agradece su estancia con nostros, así como también sus valiosos comentarios. Apreciamos su valiosa retroalimentación,... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Fiesta Americana Merida? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fiesta Americana Merida

Address: Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fiesta Americana Merida 4*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, Otel, Odigeo and Tingo so you can book your Fiesta Americana Merida reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fiesta Americana Merida Hotel Merida
Merida Fiesta Americana

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (119)
Viewed
Room/suite (19)
Viewed
Hotel & grounds (23)
Viewed
View from room (7)
Viewed
Pool/beach area (4)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Other (60)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Dining (6)
Viewed
Room/suite (16)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay