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Fiesta Americana Merida

#15 of 88 Hotels in Merida
Certificate of Excellence
4.0 of 5
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Paseo de Montejo 451 | Esquina Avenida Colón, Colonia Centro, Merida 97000, Mexico
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Fiesta Americana Merida
Best prices for: 1 room 1 guest
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Ranked #15 of 88 Hotels in Merida
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Debbie W Gallatin, Tennessee
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446 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gallatin, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My daughter and I stayed a week at the Fiesta Americana in Merida and enjoyed our stay tremendously. The entire staff was awesome, but we did have a hard time finding ones who spoke English well. Fortunately, my daughter is fluent in Spanish so it wasn't a problem for us. The spa staff did speak English but most of the... More 

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Belize District, Belize
1 review
5 of 5 stars Reviewed 1 week ago NEW

Visited Fiesta Americana November of last year and it was by far the most breath taking hotel ever. Everything was so amazing, the rooms was perfect and customer service was on point. The food was delicious... We had the most amazing vacation ever. PERFECT PERFECT PERFECT!

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are very flattered by your kind comments shared with the Trip Advisory community, we are glad to know that you had a satisfactory stay in Fiesta Americana Merida. We appreciate your preference and we look forward to having a new opportunity to serve you. Kind Regards, José Jorge Galván. Managing Director. More 

Mexico City, Mexico
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

For a business trip it is not a bad option, room is big enough, clean and quiet. The facility of this hotel is some kind of old, not like the other new hotels, if you don't have that high expectation it is a good option.

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for the opportunity to serve you, as well as for your valuable comments. We reiterate to you our permanent improvement in all our services and facilities and We look forward to have the honor to be your host in your next visit to Merida once again. Best Regards, José Jorge Galván Managing Director More 

Belmopan, Belize
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

A really elegant hotel...friendly staff, quick in and check out.site is close to many attractions and easy access to cabs, ADO bus stop and turi bus. Rooms, pool and Jacuzzi clean. Starbucks is close by and the restaurants serve varieties of Mexican and international cuisine.

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We appreciate the opportunity to serve you that you gave us with us with your visit, as well as your valuable comments about our facilities and services. We are glad to know that you enjoyed your stay with us and We look forward to welcoming you back in Fiesta Americana Merida. Best Regards, José Jorge Galván Managing Director More 

Sydney, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice hotel with clean comfortable rooms. The ADO bus stop is right opposite the hotel. There is a tourist booth near by (opposite the main entrance and to the left) and a Starbucks a little further on.

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, It was a pleasure to have you with us during your visit in Merida and as well as have your comments about the hotel, it is good to know that our location was useful to you and that it made your stay in Merida more pleasant. We appreciate your preference and We look forward to having a new... More 

Puebla, Mexico
Top Contributor
122 reviews 122 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fiesta Americana Merida is one of my favorite hotels in the world. All the staff are very kind and the installations are very nice and comfortable. Mainly I recomend to spent some time in the big Jacuzzi in the pool area.

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for your preference and confidence relied on us, we feel very pleased to know that our service and facilities are of your satisfaction. We appreciate your recommendations and remain at your disposal, it will be a pleasure to have you with us again. Best Regards, José Jorge Galván. GG More 

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Because all rooms see the Lobby, and in the lobby there is a Piano that plays every day from 10 am to 6pm I bet you will hate it too if you are tired, I went to a wedding on a saturday and the wedding ended at 5 am we got back to the hotel at 6 am so we... More 

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Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, First of all, I offer you a sincere apology for the inconvenience caused by the music of the piano of our lobby. We take your valuable comments into account to work on them. I take this opportunity to wish you a sucessful week and remain at your service, it will be a pleasure to receive your visit again.... More 

Sioux Falls
Top Contributor
63 reviews 63 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed last year and was in a pre-reno suite. It was fine. However I just stayed in a renovated Jr. Suite which was AMAZING. The decor is much improved. The shower was fantastic with plentiful and powerful hot water. There is a separate W/C which is a little tight but fine and a separate bathtub. Lighting and bath amenities... More 

Was this review helpful? Yes
Jorge G, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We are thankful with you for your preference as well as your time to share your experiencie with the Trip Advisor community. We apreciate your feedback about our services and facilities and reiterate to you our commitment of permanente improvement to reward your confidence relied on us. We look forward to receiving your kind visit again, it will... More 

Maryland USA
Top Contributor
70 reviews 70 reviews
69 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 25, 2015

A large high-end hotel with a shopping mall under it. Across the street from the Hyatt, The Intercontential, and a Holiday Inn. The room we had was large, comfortable and well lit. Had a desk and two chairs and a lounge chair. It was very quiet and the air conditioning worked fine, except the the fact that even with the... More 

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Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, Many thanks for the opportunity to serve you, we also appreciate your valuable comments about our service and facilities, which we take into account to work on our opportunity areas. We appreciate your time to share your experience with the Trip Advisor community and We look forward to being your host in Merida again. Best Regards, Diego Madero.... More 

Cancun, Mexico
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 18, 2015

Me and my husband decided to spend our getaway weekeend at Merida and Fiesta Americana was the perfect option. The hotel is beautiful, perfect location, very clean rooms, spotless grounds. Wifi was good. I give them 4 of 5 stars because some issues encountered with the maintenance of the bathroom and the frot desk staff which has lack of service... More 

Was this review helpful? Yes
Diego M, Director General at Fiesta Americana Merida, responded to this review

Dear Guest, We really appreciate the opportunity of being your hosts during your getaway in Merida, as well as your valuable comments regarding our services since they are our guidance to continue working in the improvement of our services and facilities. It was a pleasure to serve you and it will be every time you visit us. Best Regards, Diego... More 

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