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Hotel Merida Santiago

Certificate of Excellence
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Calle 74-A # 499 Barrio Santiago - Centro | x 57 y 59-A, Merida 97000, Mexico (Formerly B&B Merida Santiago)
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1 room 1 guest
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328 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mission, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

we have travelled much in Mexico and this rates as one of the very best! Rita and Jan are the perfect hosts, knowlegable and friendly. very comfortable and spacious room, free minibar (a first for us), a very social happy hour with snacks around the pool, a great chef, friendly staff - what a find! perfect place from which to... More 

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Paris, France
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Rita and Jan really help you with all of your needs and request. Their chef is extremely nice, and will explain anything you want about yucatan cuisine. The rooms are very comfortable, super clean, the pool is great, we recommend!!!

Was this review helpful? Yes
janve, Owner at Hotel Merida Santiago, responded to this review

Hola Sophie, it is a real treat for us to read that you and your family highly recommend us ! Thanks for mentioning the cook, the great location, the cleaness, the big pool etc etc. It would be more than great to see you all again!! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Jan & Rita and there excellent chef where brilliant. The hotel is excellent in every aspect in terms of decor, service, hospitality and really make you feel welcome! Great food and very helpful with local knowledge and helping you arrange car hire or trip info etc... So good I felt obliged to download the trip adviser app and now I... More 

Was this review helpful? Yes 1
janve, Owner at Hotel Merida Santiago, responded to this review

We appreciate very much your review and that you downloaded the TA app, joined the community and wrote this "perfecto" review for us! We hope to see you soon! More 

San Francisco, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hello Jan and Rita!! We had a very pleasant and relaxing time. We got in late to Merida. We had some car troubles and couldn't find the hotel for a bit. Make sure to plan that out in advance :) ;) Our late arrival was no issue for Jan and Rita. Rita greeted us very warmly. We met Jan the... More 

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vonqui
1 review
5 of 5 stars Reviewed July 22, 2015

Have visited Merida many times while in the midsts of remodeling a home in Centro, the Merida Santiago is always a delight starting with the early morning 3 course breakfast Ramón prepares for you fruit cocktail, main dish and YES a breakfast desert YUMM then off into a quiet street right in the heart of Centro, a couple of blocks... More 

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janve, Owner at Hotel Merida Santiago, responded to this review

Dear guest, neighbor and now friend, First thank you very much for all the beautiful words you wrote for the hotel, the staff, the hosts, its location, its breakfast. Your favorite drink the ice tea of Jamaica with Tequila inspired us to make the Jamaica Margarita. Good luck with the remodeling of your new house in Mérida. We know being... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

Thoroughly enjoyed the contemporary aspects of this enchanting Colonial home in the center of Merida. The hosts are generous of spirit and amenities including the services of a personable chef for personalized meals beyond breakfast. Don't miss the courtesy happy hour to socialize with fellow travellers.

Was this review helpful? Yes 2
janve, Owner at Hotel Merida Santiago, responded to this review

Dear guest, thank you very much for all the compliments. We especially like it that you mention the excellent food of the chef and the relaxed and great atmosphere during the social time. No need to mention but we would love to see you again! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 22, 2015

We are amazed. Excellent service, excellent quality, excelent restaurant. They have a very good cook, Tamon, who prepares you fantastic regional dishes. He will explain you all the details of the origin of the food. Great hospitality, we arrived and the owner help us to define our visits in Yukatan. My newly husband told them we were in our honey... More 

Was this review helpful? Yes
janve, Owner at Hotel Merida Santiago, responded to this review

Dear Mireia, thank you very much for the fantastic words you write for our chef, the staff, for us and the hotel. We would like to congratulate you again for your marriage and wish you and Damien a long and happy live together and we hope to see you back for your anniversary! Jan More 

Dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

We spent 2 nights (13/14th July) at the Santiago. Jan and Rita are great - We were advised on what to see in the locality (Uxmal and the cenotes). Uxmal is far better than Chichen Itza in my opinion and I would have not gone except for Jan and Rita's advise. Rooms are great, bathrooms wonderful - never used the... More 

Was this review helpful? Yes
janve, Owner at Hotel Merida Santiago, responded to this review

Dear guest, thanks for writing all those great words for us. We are enlightened that you enjoyed our breakfast and the dinners. We select and prepare our dishes with care. The philosophy of the breakfast is that we serve a Yucatecan breakfast with an international touch. The breakfast is also changing every day. This makes it possible for our guests,... More 

Mumbai (Bombay), India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

I had initial scepetism about this hotel as I prefer to stay in branded hotels when I visit a place for first time.Also the location and the outside visibility is an issue with this Hotel.We made several rounds to find out the hotel.Howevere,once we reached, we were in hands of a most hospitable family of Rita and Jen being our... More 

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London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 18, 2015

Absolutely amazing stay back in December 2013. Thank you Jan and Rita. We really enjoyed your hospitality and the fact that you were very accommodating even though I messed up the dates for the booking. I would wholeheartedly recommend this hotel. It's a lovely place to stay and enjoy the beautiful city of Merida from.

Was this review helpful? Yes
janve, Owner at Hotel Merida Santiago, responded to this review

It was very nice to have you as our guest and we are very happy with your wholeheartedly recommendation for hotel boutique Merida Santiago. It was great to read about your appreciation of the assistance we were happy to give to you. We'd love to see you again! More 

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