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Hotel Merida Santiago

Certificate of Excellence
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Calle 74-A # 499 Barrio Santiago - Centro | x 57 y 59-A, Merida 97000, Mexico (Formerly B&B Merida Santiago)
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Hotel Merida Santiago
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306 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stratford-upon-Avon, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

It is difficult to write about Hotel Merida Santiago without sounding as though we have been bribed for a good report! I will start with my only complaint; the basins in the rooms don't have plugs. This makes it impossible to have a basin of water or mix hot and cold. Apart from that we found the hotel close to... More 

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Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This our third time in Mérida in the past 4 years. What can we say, we thought the hotel could not get any better, but ohhhh we were wrong again. Now that Jan & Rita has hired a chef called Ramone it is now a great addition to their staff. Now you can have not only breakfast but also lunch... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Jan & Rita (the proprietors) Really go out of their way to make sure your stay is enjoyable. It is a B&B with Ritz Carlton service. The Chef Ramon prepares delicious food for those who stay there and is also an excellent host. If you are going to explore Merida there is no better choice than the Hotel Merida Santiago!

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Zurich, Switzerland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice Hotel within walking distance of the old town which offers restaurants, bars and other places of interest. The owners Rita and Jan (not forgetting Ramon and Cleo) are the most welcoming hosts I ever met - it's like being part of the family! Rooms are nice, spacious, clean and offering excellent wifi everywhere. Wouldn't go to another Hotel... More 

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denver,CO
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Our 3 week stay in Merida was memorable due to the wonderful little hotel. comfortable, spacious room, fantastic service, superb margaritas. But the key to this magic were Rita and Jan :generous with time, their friendly concern and help. They made us feel at home, and actually included us in some of their activities: jazz festival, carnival, large farmers' market.... More 

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Tucson, Arizona
1 review
5 of 5 stars Reviewed February 13, 2015

I really enjoyed the stay at Merida Santiago. I stayed there new Years eve and the next 2 nights. The rooms were wonderful, the hotel is walking distance to the main square and shopping in the area. Jan was great in helping me negotiate Merida. He helped get a rental car for me to go get some Museum Quality Pottery... More 

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New York, NY
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 12, 2015

When we think of Merida, we will certainly remember the hotel we stayed at and the friendly and engaging couple that manages it. I cannot recall a hotel experience that offered so much about the local culture. The couple frequently interacted with their guests and made us/everyone feel very comfortable asking questions about their stay and daily excursions in and... More 

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2015

We stayed in this lovely boutique hotel in January and can highly recommend the accommodation , the personal service, and the location. Behind a plain façade is a charming and comfortable bar/dining and reading area with the spacious rooms above or across the pool area. Very quiet, yet walking distance to the centre. The owners Jan and Rita looked after... More 

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amsterdam
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2015

Everything about this hotel is great!!! Our room was amazing, large, beautifully decorated with a really nice bathroom (including a jacuzzi bathtub). We loved the blue hammock in our room too! Rita & Jan are excellent hosts! Their attention to details is superb. They are very helpful when it comes to tourist attraction tips, solving car problems or health issues.... More 

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UK
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 18, 2015

Without doubt the best hotel we stayed in in Mexico, and very probably the most welcoming hotel we've ever stayed in. From welcome drinks and advice on what to see, to the awesome breakfast, and to the owners (Rita and Jan) who feel like friends within minutes of meeting them. The rooms are spacious and kitted out with everything you... More 

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