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All 88 Merida hotels

Gran Real Yucatan

3.5 of 5 Hotel   |   Calle 56 No 474 Por 55 Centro, Merida 97000, Mexico
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Ranked #50 of 88 hotels in Merida
A recent review
3 of 5 stars Reviewed May 7, 2014
TokyoJimmy Newcastle
  • Reviews (101)
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101 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 7, 2014

The Gran Real Yucatan is a pleasant looking Hacienda style hotel about a five-ten minute walk to the main square. The service is slow, even at reception, and they are not particularly welcoming, I had to collect my TV remote (did not work so I never watched it) and air conditioning remote at check in to stop people stealing them... More

Was this review helpful? Yes 1
London, England, United Kingdom
Top Contributor
72 reviews 72 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 5, 2014

The colonnaded foyer is lovely - and, erm, that's it really. Staff are pleasant. But the rooms are nothing special, bathrooms (as other users remarked) are not attractive. In temperatures of 40 degrees centigrade, we discovered to our horror that the aircon would only go as low as 28 degrees offering no respite from the heat. Food was almost edible... More

Was this review helpful? Yes 1
London, United Kingdom
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2014

We spent one night here during a tour of the Yucatan. The lobby area is lovely with comfy sofas and lovely planting. I have to say we didn't find the reception staff could understand English, but our daughter speaks Spanish so this wasn't a problem for us. The room was lovely, the breakfast fine, although not a buffet as the... More

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granreal y, Director de Relaciones Públicas at Gran Real Yucatan, responded to this review

Thank you so much for stay with us. We hope your travel experience here in Yucatán was beautifull. We invited to you, come back in 1 of November, and enjoy with us the Hanal Pixaan. More

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 11, 2014

The Gran Real is located a few blocks from the Cathedral and main attractions of historico centro Merida. Walking in, the lobby area is very impressive with bright lights and classic furniture with a mix of modern. Check in was easy, the staff are very accommodating and can understand English well. The room was a double with two beds, dresser,... More

Was this review helpful? Yes 2
Woodford Green, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

I was a bit worried about staying here having read the previous reviews but I was very impressed and would definitely stay again. Our room was quite large with a little balcony overlooking the pool. Airconditioning worked well and even had a sleep mode for quiet operation during the night. We ate at the outside restaurant and even though the... More

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London, United Kingdom
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2014

We approached our stay here with some trepidation after two very bad stays en route and with the negative reviews we had read. The hotel is situated on an unprepossessing street but a short walking distance to the (delightful) town centre. You enter into an airy patio/courtyard with the restaurant on one side. All our rooms were in a modern... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

Travelling around a country it's important to have somewhere comfortable to rest when not walking around sightseeing. You wouldn't want to spend a moment longer than necessary here. The rooms were small and poorly fitted out with nasty bathrooms (we had two, and the shower didn't work in one). The beds had crunchy plastic mattress covers - classy... Breakfast was... More

Was this review helpful? Yes 2
New York, New York, United States
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 28, 2013

We were not too impressed by this hotel. The hotel itself is beautiful and well kept. When we arrived on a weekend we had to wait for forty minutes before we could even start the process of check in. There was a couple before us complaining about something which should have been a red flag. Then the credit card machine... More

Was this review helpful? Yes 1
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2013 via mobile

After reading so many negative reviews, I'd never think people were talking about the same hotel! My husband and made a quick stop in Merida on our honeymoon,we planned to stay two days, but ended up staying a whole week. The staff was unbelievably helpful and gave us info and directions on how and when to get to all the... More

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 12, 2013

We had travelled from Campeche, and had booked another hotel which was terrible. We put the luggage back in the car and came across the Gran Real. The staff were really helpful and we were made to feel at home, from the first minute. The whole ambiance was just what we needed. The place is relaxed and the colonial feel... More

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Additional Information about Gran Real Yucatan

Address: Calle 56 No 474 Por 55 Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gran Real Yucatan 3.5*
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Also Known As:
Gran Real Yucatan Hotel Merida
Gran Real Yucatan Merida

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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