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Gran Real Yucatan

3.5 of 5
Calle 56 No 474 Por 55 Centro, Merida 97000, Mexico
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Gran Real Yucatan
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Gran Real Yucatan
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Brisbane, Australia
Top Contributor
58 reviews 58 reviews
56 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very comfortable, spacious and clean room. Great porterage service, the only place I have stayed where I was given the TV and air-conditioning remotes on check-in and to be returned at check-out. Breakfast offered a wide variety of foods, however the buffet area was very congested due to the design of the dining area. I had dinner in the restaurant,... More 

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Buderim, Australia
Top Contributor
575 reviews 575 reviews
63 hotel reviews
338 helpful votes 338 helpful votes
4 of 5 stars Reviewed March 10, 2015

This place had nice rooms, lovely hot shower, lovely pool. nice beds, nice pillows good wi fi, safe, and a nice restaurant. The staff were lovely as well. The place is busy at night as large bus crowds eat here as well. Avoid the spaghetti marina as it is full of cream +++ which can play up with the bowels... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed March 4, 2015

My first time in Merida, Yucatan. I came for a two day stay at this hotel and ended up staying four. From the front desk staff, to the administrator, they all made me feel welcomed, and everyone would go out of their way to ask me and make sure that I felt comfortable. They made my stay, a pleasant experience.... More 

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Perth and Kinross, United Kingdom
Top Contributor
135 reviews 135 reviews
18 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed February 4, 2015

Stayed a few nights here. Relaxed and laid back hotel. Room was clean, secure and overlooked a small central pool. Admin check in was efficient and the room clean and comfortable. Housekeeping made it interesting with bedding displays each day. Very central location for the main squares where the action is. Merida uses the American block system, so you only... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 10, 2015

Hotel was beautiful, but administration was not. First they immediately charged three rooms on my VISA card for four days because I reserved the rooms for three couples who expected to pay upon checkout. They refused to remove the charge until the other couples paid in full in advance. Second they nickel and dimed us for the whole stay. Water... More 

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Glasgow, United Kingdom
Top Contributor
116 reviews 116 reviews
86 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed December 23, 2014

Merida is not what one would call a 'tourist' town. It is extremely shabby except for the public areas. Having said that it has its allure and I found the children who interviewed me for a school project simply charming. The hotel is situated away from the centre and walking to it one is chocked by car exhausts as the... More 

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Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 26, 2014

Very helpful and friendly staff, I had a couple of slightly odd requests which they helped me with. It isn't exactly modern and could probably do with a bit of a refurb, but the rooms were clean, the pool was nice and the food wasn't bad at all.

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Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 21, 2014

The hotel is one of those mansions that were grand in Merida at the end of the 19th and beginning of the 20th centuries. The lobby, around a courtyard is absolutely gorgeous. Sofas and chairs around in the 19th century theme. Romanesque pillars and a garden in the middle. All the flooring is marble. Very elegant entrance in the lobby... More 

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Alexandroupoli, Greece
Top Contributor
406 reviews 406 reviews
104 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed August 15, 2014

We stayed here in 3 persons room with 3 double beds but no space even to open suitcases. so we were jumping over them in the room. Nice but very small pool, very pour breakfast. Staff was friendly but mostly speaks only spanisch very close to city centre would not go here again

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Brisbane, Australia
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 8, 2014 via mobile

Beautiful building unfortunately catering to non-discerning mass tourism. Arriving at 9.30 and interfering with the receptionists flirtations we received a 'fill that in' and a general vague wave at the direction of the lift. Room exceptionally poor for price. Attempting to get good at. 10.30 grudgingly told restaurant could manage something small as special favour. Such grace' Give this place... More 

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