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All 86 Merida hotels

Gran Real Yucatan

3.5 of 5 Hotel   |   Calle 56 No 474 Por 55 Centro, Merida 97000, Mexico
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Gran Real Yucatan
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Ranked #43 of 86 hotels in Merida
A recent review
4 of 5 stars Reviewed March 18, 2014
Hilary F London, United Kingdom
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100 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
12 reviews 12 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 18, 2014

We spent one night here during a tour of the Yucatan. The lobby area is lovely with comfy sofas and lovely planting. I have to say we didn't find the reception staff could understand English, but our daughter speaks Spanish so this wasn't a problem for us. The room was lovely, the breakfast fine, although not a buffet as the... More

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granreal y, Director de Relaciones Públicas at Gran Real Yucatan, responded to this review

Thank you so much for stay with us. We hope your travel experience here in Yucatán was beautifull. We invited to you, come back in 1 of November, and enjoy with us the Hanal Pixaan. More

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 11, 2014

The Gran Real is located a few blocks from the Cathedral and main attractions of historico centro Merida. Walking in, the lobby area is very impressive with bright lights and classic furniture with a mix of modern. Check in was easy, the staff are very accommodating and can understand English well. The room was a double with two beds, dresser,... More

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Woodford Green, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

I was a bit worried about staying here having read the previous reviews but I was very impressed and would definitely stay again. Our room was quite large with a little balcony overlooking the pool. Airconditioning worked well and even had a sleep mode for quiet operation during the night. We ate at the outside restaurant and even though the... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2014

We approached our stay here with some trepidation after two very bad stays en route and with the negative reviews we had read. The hotel is situated on an unprepossessing street but a short walking distance to the (delightful) town centre. You enter into an airy patio/courtyard with the restaurant on one side. All our rooms were in a modern... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

Travelling around a country it's important to have somewhere comfortable to rest when not walking around sightseeing. You wouldn't want to spend a moment longer than necessary here. The rooms were small and poorly fitted out with nasty bathrooms (we had two, and the shower didn't work in one). The beds had crunchy plastic mattress covers - classy... Breakfast was... More

Was this review helpful? Yes 1
New York, New York, United States
4 reviews 4 reviews
3 of 5 stars Reviewed December 28, 2013

We were not too impressed by this hotel. The hotel itself is beautiful and well kept. When we arrived on a weekend we had to wait for forty minutes before we could even start the process of check in. There was a couple before us complaining about something which should have been a red flag. Then the credit card machine... More

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3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2013 via mobile

After reading so many negative reviews, I'd never think people were talking about the same hotel! My husband and made a quick stop in Merida on our honeymoon,we planned to stay two days, but ended up staying a whole week. The staff was unbelievably helpful and gave us info and directions on how and when to get to all the... More

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 12, 2013

We had travelled from Campeche, and had booked another hotel which was terrible. We put the luggage back in the car and came across the Gran Real. The staff were really helpful and we were made to feel at home, from the first minute. The whole ambiance was just what we needed. The place is relaxed and the colonial feel... More

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Senior Contributor
33 reviews 33 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 11, 2013 via mobile

While we were outside the hotel to visit the area, someone came into our room and cracked our luggage and stole some money which was inside... The room was tidy and cleaned up. There was no trace of breaking in... The burglar had the key of the room... No investigation nor apologize from the hotel. UNACCEPTABLE for a ***** starred... More

Was this review helpful? Yes 3
Heidelberg, Germany
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 2, 2013

We did a roundtrip through Yucatan a booked this hotel for 2 nights. The Lobby is nice looking in a colonial style. The room was okay for this short stay, but had a very old and small bathroom. There was only mexican TV and slow internet. The hotel is only a 3 minutes walk from the Plaza where you can... More

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Additional Information about Gran Real Yucatan

Also Known As:
Gran Real Yucatan Hotel
Gran Real Yucatan Hotel Merida
Gran Real Yucatan Merida
Address: Calle 56 No 474 Por 55 Centro, Merida 97000, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Municipality of Merida > Merida
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 86 hotels in Merida
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gran Real Yucatan 3.5*
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