No puking teenagers! No screaming kids! Small resort so you don't need a map to get around! Spent 11 days/nights ehre for our honeymoon and we would live there if possible. I do not have one negative thing to say.

Pretty much as per our last visit ... Got to echo most of the other comments previously - We chose to return here as it is the smallest of Palace's hotels and is so much more personal. You tend to get to know most people staying at the resort and it makes it a very friendly place. Staff sooo helpful... More

Thank you so much for making us feel so welcome to the resort, palace resort truly is a palace and you treat your guest like queens and kings and make us feel comfortable and keep us happy!!! I love the staff they are great and friendly and the manager was super professional and making sure everything was great!!! The reception... More

We just returned from a week at the Isla Mujeres Palace, and while it was very nice in most ways, there were just a few things that completely missed the mark! Let me start by saying that we have previously stayed at Sun Palace and Cozumel Palace, and have visited at the Moon Palace and Playacar Palace, so this review... More

We love staying at the Isla Mujeras palace, we are treated so very well. The rooms are spacious, the beds are comfortable and the staff is exceptional. The property is located in a quiet area of the island and is small but offers a variety of activiies. The beach is clean and offers drink service. The pool is clean and... More

We wanted something small and low key, where we didn't have to stress about anything, and we couldn't have picked a better place! We loved the Palace so much I can't imagine going anywhere else. We were greeted by name and led to a small office for check in. I was given a flower and we received a glass of... More

We visited this resort April 12 to 19th. Each and everyday was hot and sunny. The staff at this resort are all wonderful, warm and friendly. The manager goes out of his way to see you are comfortable and he treats both guests and staff with warmth and respect. The rooms are modern and well appointed. The pool and beach... More

We wanted a property that was smaller and landed on this one with 82 units. As the property has most of its employees coming over from the mainland, the spa services were a little less available than other Palace Properties. We also found that we had less people trying to sell us things. The wind and waves were crazy so... More

Front desk staff was unfriendly and made me feel like I was a burden. There was a problem with our reservation (reserved Ocean Front View, but did not get it) and the staff was not apologetic about their error. They kept asking for my confirmation number for it, making me feel like it was my fault when the reservations department... More