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All 35 Isla Mujeres hotels

Isla Mujeres Palace

4.0 of 5 Resort (All-Inclusive)   |   Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
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Ranked #7 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Lud1985 New York City, New York
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460 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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English first
New York City, New York
1 review
5 of 5 stars Reviewed today NEW

We had a fantastic time in the hotel! everything was great! All staff is extremly friendly, welcoming and will run the extra mile to make you feel comfortable and enjoy your stay 100%. They really try their best to make you feel appreciated and meet your demands. Food variety is nice and the quality is very good, it is very... More

Was this review helpful? Yes 1
Deer Park, Texas
2 reviews
4 of 5 stars Reviewed yesterday NEW

First off I have to say the Staff at the Hotel is wonderful, they will know your names and treat you great. The food is at best just okay. The rooms wonderful. The only draw back was the beach really sucks at the Hotel. We rented a golf cart for $43.00 a day which gave us a lot of freedom... More

Was this review helpful? Yes 2
Santo domingo
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Fabulous location, room, service. Beach could be cleaned a bit more, but overall and unforgettable experience with attentive employees, ready to make your stay a fabulous experience. Rooms are exceptionally well designed, large, with great view, and nice colors. Restaurante is large, designed to cater to a full hotel of 120 people. Was surprised of how everything was appointed nicely,... More

Was this review helpful? Yes 3
Corpus Christi, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a wonderful time with amazing service.The staff were simply amazing and I was truly impressed. My wife and I came here for out honeymoon to get away from the party scene at Playa Del Carmen Palace which was a great time by the way and the beach there was one of the best I have seen. I recommend... More

Was this review helpful? Yes 2
Indianapolis, Indiana, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently spent a week at the palace with my son. Overall the resort is very nice, well maintained and staffed by attentive and friendly employees. The food is well presented and varied, with a focus on seafood, as you would expect from a resort in this location. My only issues with the resort arose when we booked a suba... More

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Scottsdale, Arizona, United States
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I originally wanted to go to Cancun, when the hotel there was booked; we ended up at IM Palace. The ferry ride from Cancun to Isla Mujeres was very nice. I had never been to IM and was so pleasantly surprised, the all-inclusive resort was amazing!!! On a private island, it felt like. You get around the island on motorized... More

Was this review helpful? Yes 2
Ontario, Canada
20 reviews 20 reviews
13 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Goddess Dramamine, I shall be faithful to ye. We went to Isla Mujeres for the sole purpose of seeing the whale sharks. We settled on IM palace on the basis of the food reviews.we are very happy with our choice. Ferry: if your tour package includes ferry transfers (purple tickets), get in the main line. Taxi: don't be shy about... More

Was this review helpful? Yes 7
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed in room #102 (excellent Ocean Front view) for 7 days June 25th - July 2nd for our honeymoon. I will give a quick breakdown on my opinion of the resort. Customer Service - treated like royalty our entire stay, but we did also tip often (hint hint). Room quality - If oceanview is important to... More

Was this review helpful? Yes 8
Altoona, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very laid back and beautiful vacation. The resort was very laid back but we enjoyed it as it felt like we had the resort to our selves. Everyone there went above and beyond to meet your needs. The lunch buffet could be a little hotter in options but still good. The room service was always delicious. The upgraded ocean view... More

Was this review helpful? Yes 5
Oregon City, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We had our wedding here in May and had a wonderful experience. From the moment we stepped on the boat we had a fantastic trip. The staff was superb. The wedding planning with the corporate office was a little shaky but once we were transferred to the onsite staff everything was perfect. Rebecca went above and beyond our expectations. Our... More

Was this review helpful? Yes 3
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Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Isla Mujeres Palace 4*
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres

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Pool/beach area (78)
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Amenities (32)
Beach (19)
Deluxe Room (46)
Ocean Front Concierge Level Room (50)
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Superior Room (38)
The Hotel (54)

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Hotel & grounds (2)
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Pool/beach area (7)
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Other (8)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 On the Beach Hotel in Isla Mujeres #4 Luxury Hotel in Isla Mujeres #7 Top resorts Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 
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