My husband and I were looking for a relaxing getaway and boy did we find it. I cannot wait to go back. Everything was wonderful. The staff treats you like royalty. The only complaint/wish I have is that you have to go all the way to North Beach to rent a golf cart. I much prefer the south end- much... more

Wow, what a fabulous week at the Isla Palace! We stayed for our honeymoon and had a great time. The resort was small and hardly had any guests staying there since it is new. We got to know the other guests staying there though and had a wonderful time with the staff....they are the hardest working, friendliest hotel staff I... more

I just returned from this wonderful resort on June 22nd with my wife and my 5 yr old son. The hotel is beautiful and the staff went out of their way to make sure our every need was taken care of. My wife and I have been Palace Premier members since 2000 so we know what to expect when we... more

My wife and I just returned from the Isla Mujeres Palace and could not have been happier. Let me start by saying the previous review complaining about how loud the music next door is COMPLETELY exaggerated. The resort is between two clubs that offer day and night activities (looks like a lot of fun actually), but the noise is minimal... more

The issue started in just getting to the hotel. We flew in, were bussed to the port, caught a ferry with no A/C (20 minutes), and caught a taxi with no A/C (10 minute wait, 10 minute ride)...meanwhile, my 2 year old was sick from the heat. The hotel does not provide transportation from the ferry to the hotel (which... more

I have to start off by saying that the reason I give this a "Terrible" rating was due not to the hotel, but to the properites adjacent to the hotel. The hotel is new, is beautifully decorated, has a wonderful staff, and the rooms are gorgeous. The one/only restaurant was nice but did not seem to be as good as... more

My new husband and I recently got married here on Good Friday 2008. I have been wanting to write a review since returning from our dream weddingmoon, but could not seem to find the words to describe our time there -- it was incredible. We married with the water swirling around our feet in the most beautiful setting we could... more

We are Palace Resort Members and wanted to try this particular resort out. We were NOT disappointed. We wanted a relaxing and restful vacation, worry free and that is what we got. I suggest this resort for the 35+ crowd not traveling with children. There is not much for kids to do on the Island. This is not the "Party... more

The Palace resort on Isla Mujeres was fabulous! The accomodations, the gym, the pool, the restaurant were all top notch. However, it is the staff that makes your stay incredible. Since there are only 62 rooms (and only 7 other couples were there the week we were there!) they call you by name, they know what you prefer to drink,... more