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All 35 Isla Mujeres hotels

Isla Mujeres Palace

4.0 of 5 Resort (All-Inclusive)   |   Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
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Ranked #7 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
53Matt Corpus Christi, Texas
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458 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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English first
Corpus Christi, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had a wonderful time with amazing service.The staff were simply amazing and I was truly impressed. My wife and I came here for out honeymoon to get away from the party scene at Playa Del Carmen Palace which was a great time by the way and the beach there was one of the best I have seen. I recommend... More

Was this review helpful? Yes 2
Indianapolis, Indiana, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I recently spent a week at the palace with my son. Overall the resort is very nice, well maintained and staffed by attentive and friendly employees. The food is well presented and varied, with a focus on seafood, as you would expect from a resort in this location. My only issues with the resort arose when we booked a suba... More

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Scottsdale, Arizona, United States
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I originally wanted to go to Cancun, when the hotel there was booked; we ended up at IM Palace. The ferry ride from Cancun to Isla Mujeres was very nice. I had never been to IM and was so pleasantly surprised, the all-inclusive resort was amazing!!! On a private island, it felt like. You get around the island on motorized... More

Was this review helpful? Yes 2
Ontario, Canada
20 reviews 20 reviews
13 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Goddess Dramamine, I shall be faithful to ye. We went to Isla Mujeres for the sole purpose of seeing the whale sharks. We settled on IM palace on the basis of the food reviews.we are very happy with our choice. Ferry: if your tour package includes ferry transfers (purple tickets), get in the main line. Taxi: don't be shy about... More

Was this review helpful? Yes 6
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed in room #102 (excellent Ocean Front view) for 7 days June 25th - July 2nd for our honeymoon. I will give a quick breakdown on my opinion of the resort. Customer Service - treated like royalty our entire stay, but we did also tip often (hint hint). Room quality - If oceanview is important to... More

Was this review helpful? Yes 8
Altoona, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very laid back and beautiful vacation. The resort was very laid back but we enjoyed it as it felt like we had the resort to our selves. Everyone there went above and beyond to meet your needs. The lunch buffet could be a little hotter in options but still good. The room service was always delicious. The upgraded ocean view... More

Was this review helpful? Yes 5
Oregon City, Oregon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 19, 2014 via mobile

We had our wedding here in May and had a wonderful experience. From the moment we stepped on the boat we had a fantastic trip. The staff was superb. The wedding planning with the corporate office was a little shaky but once we were transferred to the onsite staff everything was perfect. Rebecca went above and beyond our expectations. Our... More

Was this review helpful? Yes 3
North Richland Hills, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 14, 2014

We just returned yesterday evening after enjoying a great week there. The facility is the quality of what you would expect of the Palace, and the staff I believe tries extra hard to make your stay enjoyable. It was a very quiet and personable experience at the resort was less than 50% occupancy our week there, and it was really... More

Was this review helpful? Yes 10
Manchester, United Kingdom
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 8, 2014

The relaxed cousin of the Palace chain of hotels in the area which makes it a bit more personal and the chilled swim up bar is a great way to meet and chat to other guests. It's clean, friendly and a beautiful setting. There are lots of trips on offer but the truth is if you head into the town... More

Was this review helpful? Yes 9
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 6, 2014

This island is so peaceful and has more than enough to keep you busy if that is your thing. This resort was perfect for a quiet getaway. We strolled the beach, walked to the nearby turtle farm, snorkeled around the water in front of the resort and saw lots of fish and even a ray. The seabirds were always about... More

Was this review helpful? Yes 6
Patricia H, Gerente at Isla Mujeres Palace, responded to this review

Dear Tertia C: We are happy to know that you enjoyed your stay on the island and the hotel. Thank you for taking the time to share the moments of you on your vacation. I assure you that our team will get your appreciation. We hope that you find right now and come back soon to Isla Mujeres Palace. Sincerely... More

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Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Isla Mujeres Palace 4*
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Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Hotel Isla Mujeres
Palace Hotel Isla Mujeres

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Pool/beach area (78)
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Dining (32)
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Amenities (32)
Beach (19)
Deluxe Room (46)
Ocean Front Concierge Level Room (50)
Pool (14)
Restaurants and Bars (14)
Superior Room (38)
The Hotel (54)

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Hotel & grounds (2)
Room/suite (2)
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Pool/beach area (7)
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Other (8)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Isla Mujeres #4 Luxury Hotel in Isla Mujeres #4 On the Beach Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 
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