We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isla Mujeres Palace

4.0 of 5
Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
$1500 Resort Credit
Isla Mujeres Palace
Ranked #5 of 35 hotels in Isla Mujeres
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

289 reviews from our community

Traveler rating
    217
    43
    12
    9
    8
See reviews for
Families
31
 
Couples
223
 
Solo
4
 
Business
3
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Kelowna, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013 NEW

We had a glorious stay at the Isla Mujeres Palace this last week. Although this resort is not perfect for all it was perfect for me. I wanted a nice, quiet relaxing vacation reading by the pool or beach and this is exactly what I got. The resort is small, clean and the staff were great and attentive overall. The... More

Was this review helpful? Yes 1
Bastrop, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 14, 2013 NEW

No puking teenagers! No screaming kids! Small resort so you don't need a map to get around! Spent 11 days/nights ehre for our honeymoon and we would live there if possible. I do not have one negative thing to say.

Was this review helpful? Yes 2
London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

Pretty much as per our last visit ... Got to echo most of the other comments previously - We chose to return here as it is the smallest of Palace's hotels and is so much more personal. You tend to get to know most people staying at the resort and it makes it a very friendly place. Staff sooo helpful... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013 via mobile

Thank you so much for making us feel so welcome to the resort, palace resort truly is a palace and you treat your guest like queens and kings and make us feel comfortable and keep us happy!!! I love the staff they are great and friendly and the manager was super professional and making sure everything was great!!! The reception... More

Was this review helpful? Yes 1
Simpsonville, Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

We just returned from a week at the Isla Mujeres Palace, and while it was very nice in most ways, there were just a few things that completely missed the mark! Let me start by saying that we have previously stayed at Sun Palace and Cozumel Palace, and have visited at the Moon Palace and Playacar Palace, so this review... More

Was this review helpful? Yes 1
Breckenridge, Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2013

We love staying at the Isla Mujeras palace, we are treated so very well. The rooms are spacious, the beds are comfortable and the staff is exceptional. The property is located in a quiet area of the island and is small but offers a variety of activiies. The beach is clean and offers drink service. The pool is clean and... More

Was this review helpful? Yes 1
Mansfield, Ohio
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 27, 2013

We wanted something small and low key, where we didn't have to stress about anything, and we couldn't have picked a better place! We loved the Palace so much I can't imagine going anywhere else. We were greeted by name and led to a small office for check in. I was given a flower and we received a glass of... More

Was this review helpful? Yes 3
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 22, 2013

We visited this resort April 12 to 19th. Each and everyday was hot and sunny. The staff at this resort are all wonderful, warm and friendly. The manager goes out of his way to see you are comfortable and he treats both guests and staff with warmth and respect. The rooms are modern and well appointed. The pool and beach... More

Was this review helpful? Yes 1
See 5 more reviews by Jamie H for Isla Mujeres
Saratoga Springs, New York
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 19, 2013

We wanted a property that was smaller and landed on this one with 82 units. As the property has most of its employees coming over from the mainland, the spa services were a little less available than other Palace Properties. We also found that we had less people trying to sell us things. The wind and waves were crazy so... More

Was this review helpful? Yes 1
See 5 more reviews by Holly V for Isla Mujeres
Kansas City, Missouri
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 18, 2013

Front desk staff was unfriendly and made me feel like I was a burden. There was a problem with our reservation (reserved Ocean Front View, but did not get it) and the staff was not apologetic about their error. They kept asking for my confirmation number for it, making me feel like it was my fault when the reservations department... More

Was this review helpful? Yes 2
Nautibeach Condos
Great value on a similar hotel
Isla Mujeres, Quintana Roo
4.5 of 5 stars 267 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Isla Mujeres
Trendy
Excellence Playa Mujeres
Excellence Playa Mujeres 4.5 of 5 stars 3,725 reviews
Family-friendly
Sun Palace
Sun Palace 4.5 of 5 stars 2,268 reviews
Romantic
Excellence Riviera Cancun
Excellence Riviera Cancun 4.5 of 5 stars 5,281 reviews
Luxury
The Royal
The Royal 4.5 of 5 stars 3,795 reviews
Show Prices ABS:HotelCheckRates-d649432?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152894?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d499896?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Isla Mujeres hotels
Nautibeach Condos 4.5 of 5 stars 267 reviews Ixchel Beach Hotel 4.5 of 5 stars 538 reviews Hotel Villa Rolandi 4.5 of 5 stars 490 reviews Privilege Aluxes 4.5 of 5 stars 1,145 reviews
Show Prices ABS:HotelCheckRates-d258497?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d622600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d154002?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1175973?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 35 hotels in Isla Mujeres, ranked by popularity

Been to Isla Mujeres Palace? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travelers say

  • Golf cart(27)
  • Room service(10)
  • North beach(7)
  • Ocean views(6)
  • Very nice(4)
  • Small resort(4)
  • Jose Luis(4)
  • Great time(3)
  • Other guest(3)

Additional Information about Isla Mujeres Palace

Address: Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400 , Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Isla Mujeres
#3 On the Beach Hotels in Isla Mujeres
#4 Romantic Hotels in Isla Mujeres
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
What better location for this small haven than at a small island once a sanctuary to Ixchel, the Mayan goddess of childbirth and medicine? Isla Mujeres (Island of Women) with its scenic views, tranquil beaches, marine parks, and sculptured cliffs, is nature at its best. Small and luxurious, this all-inclusive couples only resort is sure to guarantee a private and relaxed stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Caribbean Online Mgt Corp., Expedia, BookIt.com, Orbitz, MexVax, Booking.com and Tingo so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Isla Mujeres Palace Hotel Isla Mujeres
Isla Mujeres Palace Hotel
Hotel Isla Mujeres
Palace Hotel Isla Mujeres

Owners: What's your side of the story?

If you own or manage Isla Mujeres Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Isla Mujeres Palace
Enter dates & see best prices* (from our partners)
Show Prices