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Ixchel Beach Hotel

Certificate of Excellence
Playa Norte, Isla Mujeres 77400, Mexico
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Ixchel Beach Hotel
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Ixchel Beach Hotel
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901 reviews from our community

Traveler rating
    559
    241
    64
    23
    14
See reviews for
269
403
16
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
  • All months
    (901)
  • Mar-May only
    (267)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (172)
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    (237)
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denver colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

Great staff. Clean rooms. The best beach. I recommend this place. The only recommendation would be a better or more versatile restaurant, for when you don't want to go out. Get to the beach early for a prime lounge.

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is perfect. Steps to the beach. The hotel is clean. Very friendly. Very helpful and our room was huge. Full deck with access from the bedroom and the living room. Flat screen Tv is both rooms. Huge shower. Full kitchen. Super clean. Quiet. Gorgeous. The only thing we've not been wild about is the food on site. It's... More 

Was this review helpful? Yes 2
Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My new wife and I stayed 6 nights at this hotel for our honeymoon. The staff are extremely helpful and friendly. The room we stayed (1 bedroom suite) was spacious, clean and well decorated. The housekeeping each day made the room look brand new every day. The wait staff on the beach were very attentive and spoke great English. They... More 

Was this review helpful? Yes 2
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest Andrew B, Thank you very much for sharing you experience. We appreciate how you highlight our location and services delivered, thanks to your comments we realize that you had a wonderful time during your recent vacations and in such special occasion as your honeymoon. We are more than pleased to serve you with quality and commitment looking forward to... More 

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were there with our 15 months old son. The rooms were large, the extra room allowed us to have nice nights while the little one was already sleeping, and the kitchen was well equipped for making breakfast and even more if desired. The hotel has a policy of quietness during the night, which we appreciated a lot. This included... More 

Was this review helpful? Yes 3
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear tho13, Thank you very much for your kindest review. How wonderful to know that your recent stay was a great time! Positive reviews inspire us to accomplish our everyday mission to become your vacations experience into such a memorable holidays. If you may return to Isla Mujeres, remember the we always be looking forward to welcoming you back with... More 

Saint Louis, Missouri
Top Contributor
64 reviews 64 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Ixchel PH condo 2709 for 4 nights after a night in Cancun as part of a quick 5 night get-away. Wish it could have been longer, but it's difficult to arrange child-care for 5 nights as it is! Being the first time we stayed on Playa Norte, we truly appreciated the location 1 block... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Ixchel Beach Hotel in May 2013 and booked it again this year. We love the location, the friendly staff, free wifi, modern clean rooms...not to mention the air conditioning pumps! Very nice hotel. Glad we came back. 👍🏼

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Leanne W, How wonderful to know that you have enjoyed your recent vacations. Thank you for giving us an opportunity to serve you. We are more than pleased that your experience was memorable and worthy to be shared. Our daily target is your smile and our most valued achievement is that you can remember your holidays with joy. If... More 

North Waterboro, Maine
Contributor
18 reviews 18 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just finished a memorable 16 day vacation with the Ixchel. We stayed here last December for 9 nights and wanted to make sure our first amazing experience was not a fluke before singing praises for the Ixchel. It was not a fluke. The Ixchel is an amazing blend of value, location, accommodations, food, drinks and employees... More 

Was this review helpful? Yes 3
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest cascobay_10, We highly appreciate such kindest review! All direct comments from our Customers are highly appreciated. We are definitely lucky to be located in one of the most beautiful beaches in Mexico, but most important for us is to know that our Guest can enjoy every single and wonderful experience at Isla Mujeres and Ixchel Beach Hotel. Our most... More 

Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First a disclosure. We own unit 2408/2407 in Ixchel II. So we are biased in our opinions. This review is limited to internet service. Second visit this year, May 2015. First in January. Internet was a problem in past years. I take working vacations and use laptop and VOIP in room. All is good now. Complete overhaul and upgrade last... More 

Was this review helpful? Yes
Fort Worth, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a nice 2 night stay here and I'd def. stay here again! It was a great value and we really enjoyed the proximity to the beach, pool, etc. The service was great by the pool and beach and we never had any issues. They even had a Dr. that came to the hotel when our little on wasn't... More 

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest tinymiracles, Thank you for sharing your experience! It is so wonderful to know that you have enjoyed your recent stay. Such kind comments motivates us to keep up the good work to provide memorable vacations for all of our Guest. Please consider Ixchel Beach Hotel as you home where to have you back on another time will certainly be... More 

traverse city, michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was wonderful. The room overlooked the water. The room was spacious and clean. The bath was luxurious. The staff always happy and courteous. We enjoyed the pool and the bar poolside. The location was perfect for daytime walks on the beach and for night time dining.

Was this review helpful? Yes 2
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear mbelyea, Thank you for your valuable comments! Your review motivates us to keep providing and improving the quality services that we offer. How great to hear about your experience at Ixchel by being part of a wedding group, we will certainly look forward to welcoming you back in the future. All the best, Customer Service. More 

Hotel Review Summarization

What travelers say

  • Playa Norte(12)
  • Very nice(12)
  • Golf cart(12)
  • Main street(4)
  • Friendly and helpful(3)
  • Standard room(3)
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Pool/beach area (138)
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Amenities (13)
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Beach (12)
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One Bedroom Suite (34)
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Penthouse (54)
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Pool (5)
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Standard Room (23)
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The Hotel (23)

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Other (14)
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