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Ixchel Beach Hotel

3.5 of 5 Playa Norte, Isla Mujeres 77400, Mexico
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Certificate of Excellence 2014
Ixchel Beach Hotel
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Ixchel Beach Hotel
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845 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Loved our time at Ixchel! The position is the best on the Island - close to main street and also the MOST beautiful beach! Many an hour spent relaxing on the beach lounge staring & swimming in the beautiful water. The room we stayed in wasnt palatial, nor did it have a balcony (and two double beds a little squeezy... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Very family / kid friendly We just returned from our stay yesterday and I couldn't wait to write a review about Ixchel Beach Hotel. First I’d like to start off by saying stay this hotel is hands down amazing!!! The staff it outstanding and helpful to all your needs and very grateful. The hotel was always cleaned front the front... More 

Was this review helpful? Yes 1
Fort Worth, Texas
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at various hotels on the North Beach. We were very pleased we selected Ixchel for this visit. The location is perfect, a minute walk to Hidalgo street for restaurants and shopping. Our view from the 6th floor was breath taking, overlooking the beach and water without obstruction. We liked the laidback feel and the very accommodating staff.... More 

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Metro Minneapolis-Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago NEW

We enjoyed Ixchel Beach Hotel and got a great deal with six nights/one free night. It ended up near $70 a night I believe. We were very happy with the pool(s) which were deserted and loved the shallow side of the pool for our two-year old. Pools might not seem like a big deal when you are on a beautiful... More 

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portland, Or
Top Contributor
76 reviews 76 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Let me start by saying we rented through vrbo through rod dixon. Highly recommend doing so! His condo was not available but he helped us find a penthouse suite with an amazing view, provided lists of helpful tips, answered all our questions, and followed up with us prior to and during our stay to make sure our stay was wonderful.... More 

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Thompson, Canada
12 reviews 12 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel right on one of the best beaches in the world. We booked room 201 through VRBO. Fantastic condo! Nicely decorated, comfy bed, large space. The balcony looks over the pool & ocean. Spent countless hours out there! Great staff too. Mauricio is so helpful for booking trips, etc. great food on the beach. Friendly staff. Free beach towels,... More 

Was this review helpful? Yes 2
Top Contributor
82 reviews 82 reviews
52 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutlety love this property. First year we booked 2 penthouses through Expedia and were very happy in the older building. Since then we have booked direct through an owner of an ocean front unit in 2nd (newer) building and could not be happier. Last trip was November, 2014. No issues with Wifi as others have mentioned. Immaculate unit, great housekeeping,... More 

Was this review helpful? Yes 1
London, United Kingdom
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 weeks from 27 December. I cannot fault the staff or the location: steps from the white sands and the turquoise Caribbean sea..however the room we were given 'garden view' was not the best room I have been in. Garden view is a loose term. Our view was a white wall behind which were the swimming... More 

Was this review helpful? Yes 3
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest LADY VICTORIA L, Thank you very much for sharing such valuable review. All your given comments are the most powerful tool which helped us to deliver the best possible experience to our Guests and we appreciate so much the way that you highlight our Staff and services delivered. Even if the room was a drawback and if occupancy didn't... More 

Dallas, Texas
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

All of my previous stays here were great, that is when they still used wired internet. They have since "upgraded" to all wireless and now it stinks! For those that still need to keep an eye on things at home and office while enjoying the beach, your out of luck. Keep in mind the rooms are still great, it's the... More 

Was this review helpful? Yes
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings dear Hamb55, Thank you very much for your input. Your valuable review is highly appreciated and as our commitment with you satisfaction, our wireless internet connection is an area in permanent improvement, always looking to deliver the best signal. We hope that you may consider to stay with us once again to make your next vacations such as memorable... More 

Denver, Colorado
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My hubby and I stayed in condo #408 for a week in December and WOW. It's gorgeous, the balcony is fantastic, the view is incredible and the condo is impeccable. We had everything we needed and then some. Amazing beach, seriously the best on the island. Wifi worked great when there. Very short, and I mean very short walk to... More 

Was this review helpful? Yes 2
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings Dhamilton500 Thank you for sharing your comments, All Customer opinions are welcome and positive reviews like yours make us feel so happy because we know that your holidays were a great experience at Ixchel Beach Hotel and all around Isla Mujeres as well. We hope to have you back in another time where certainly be pleased to achieve a... More 

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(20)
  • Playa Norte(15)
  • Very nice(14)
  • Friendly and helpful(7)
  • Hot tub(6)
  • Main street(6)
  • Standard room(6)
  • Front desk staff(3)
  • Great location(3)
  • Grocery store(3)

Additional Information about Ixchel Beach Hotel

Address: Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Travelocity, Hotels.com, Orbitz, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Ixchel Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 On the Beach Hotel in Isla Mujeres
#4 Spa Hotel in Isla Mujeres

1,005 photos of this hotel

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All traveler photos (805)
Room/suite (156)
Hotel & grounds (147)
View from room (112)
Pool/beach area (136)
Dining (19)
Bathroom (14)
Family/play areas (3)
Videos (1)
Other (217)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (168)
Amenities (13)
Beach (12)
One Bedroom Suite (34)
Penthouse (54)
Pool (5)
Restaurants and Bars (4)
Standard Room (23)
The Hotel (23)

Management photos: Courtesy of the property manager

All management photos (32)
Pool/beach area (5)
Room/suite (7)
View from room (1)
Hotel & grounds (2)
Dining (2)
Other (15)
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