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Ixchel Beach Hotel

3.5 of 5 Playa Norte, Isla Mujeres 77400, Mexico
#8 of 35 Hotels in Isla Mujeres
797 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Ixchel Beach Hotel
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Ixchel Beach Hotel
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797 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jerusalem District, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My wife and i arrived to ixchel hotel for our honey moon by chance. We told the girl at the reception that this is our honey moon vacation and she tried to upgrade our room to a room with a beach view but all was ocupied.. we stayed in a regular room which was huge!! Clean towls and bed sheets... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

As a young couple we found that this was the perfect place to stay on our trip to Isla Mujeres. I firstly treated my girlfriend to a few nights in the penthouse apartment and the views were absolutely stunning. Clean and well maintained it was the perfect start to our trip. After this the remainder of our trip was spent... More

Was this review helpful? Yes 2
Halifax, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We never stayed on Isla Mujeres before and we are SO happy we choose this spot. We just had a standard room, but it was clean, cool and relaxing. We were impressed with the greeting upon check in, cold face clothes that smelled of lemon, and cold water brought over to us. Amazing customer service. The wifi was a bit... More

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
88 reviews 88 reviews
10 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Ixchel Beach on 3 of our 5 trips to Isla Mujeres and it is one of our favorite hotels anywhere in the world. The Playa Norte location is perfect, the condos are beautifully appointed and the entire staff is friendly and helpful. On this trip Mauricio made us feel very welcome and even summoned a doctor... More

Was this review helpful? Yes 4
San Francisco, California
1 review
5 of 5 stars Reviewed 2 weeks ago

We just came back from a three week stay on Isla Mujeres and stayed at the Ixchel Beach Hotel again. Everyone at the hotel was great. Mauricio was fantastic at organizing excursions and helping with with anything that came up. Chrisine at the front desk was great as well. There was always a friendly face to say hello when passing... More

Was this review helpful? Yes
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Greetings dear 2014_JohnP, Thank you very much for your such kind comments. Undoubtedly, the most valuable reward that we can achieve is the return of our Guests. We are more than pleased to serve you, always appointing to deliver a memorable vacations and will certainly be an honor to host you back in another time. All the best! Warm regards, More

Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had the opportunity to speak with many vacationers during our stay and from what they report, none of the other hotels match the quality and service at the Ixchel. The Ixchel is modern and kept in absolutely spotless condition inside and out. The beach is perfect, the units are great. The staff is friendly and happy. Our room had... More

Was this review helpful? Yes 3
Bronx, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location and spot on the beach are perfection. You are right on the main part of Playa Norte and two steps to sand. We ended up at this resort after a rough few nights in a different hotel and stayed in a 2 bedroom suite. It was very expensive in comparison but it was lovely. The showers were amazing... More

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear kate11os, Thank you for your comments, Our Customers reviews are that most valuable feedback which help us to adjust where is needed. Knowing that wireless internet connection is very important we are redoubling efforts to improve it to be able to deliver the most enjoyable experience to our Guests. We appreciate how you highlight our accommodations and location and... More

McKinney
Contributor
18 reviews 18 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this condo is superb. However, most of these are privately owned so each one is specially unique. The pool is not much at all, so plan to be on the beach. The drinks are kind of pricey, so be prepared for that. It is a good place if all your going to do is sleep and get... More

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear denmon1, Thank you for your valuable input. Your comments are highly valued because help us to identify areas where we need to adjust or improve in order to achieve or mission; deliver the best possible vacations experience! If you may return to Isla Mujeres we hope to have a new opportunity to host you once again. Very best regards!... More

Merida, Mexico
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ixchel Beach Hotel is a timeshare resort that is well-managed and located on an unbeatable site. The staff were all exceptionally accommodating and knowledgeable. The suites are large with separate living areas, bedroom(s) and kitchen. The wide balconies offer amazing views of the beautiful shades of blue in the Caribbean and of the two pools. Beach service was great...thank you... More

Was this review helpful? Yes
Austin, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ixchel Beach Hotel was our first stop on an 11 day trip to Mexico. The hotel is in a great location, the staff very friendly and the place was kept very clean. Our room was on the top floor of the hotel overlooking the gorgeous Playa del Norte. That is the best beach I've ever been on and the water... More

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear ShellMTX, Thank you very much for your kind comments. How wonderful to know that you have enjoyed your recent vacations at Isla Mujeres and we felt honored to have been chosen as your host and your comments inspire us to continue delivering best experiences If you may consider to stay with us on another time it certainly be the... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(24)
  • Playa Norte(17)
  • Very nice(14)
  • Friendly and helpful(9)
  • Hot tub(6)
  • Main street(6)
  • Standard room(6)
  • Lounge chair(4)
  • Great location(4)
  • Front desk staff(3)

Additional Information about Ixchel Beach Hotel

Address: Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 117
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One Bedroom Suite (34)
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Standard Room (23)
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