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Ixchel Beach Hotel

3.5 of 5 Playa Norte, Isla Mujeres 77400, Mexico
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Certificate of Excellence 2014
Ixchel Beach Hotel
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Ixchel Beach Hotel
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829 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Someone else said it, but really location, location, location. Right on Playa Norte and at the start of Hidalgo street. We checked in and they showed us a few rooms because we were picky about wanting an ocean view. We finally just upgrade to the Pent House for around $60 more a night. Quite a view of the beach and... More 

Was this review helpful? Yes
new york
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My only reservation in writing this review is that this hotel will be even harder to get a reservation! It is the prime location on a beautiful stretch of north beach, one block from the main walking street and multiple stores/restaurants. We had a lovely one br unit, huge ocean view balcony. Staff was extremely helpful, beach chairs and umbrellas... More 

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear dramy We highly appreciate your comments. We must have to thank you for your preference and the confidence placed in us to be the host of your vacations. As our mission target, we always be looking forward to deliver the best possible experience to all of our Guest. Hope to see you in the near future where will be... More 

Senior Reviewer
10 reviews 10 reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

The views are to die for but honestly, I will say what most say, that it is really the staff that is most superb. We traveled here with 72 of our closest friends for a stress filled destination wedding and every single person we met took some of that stress away. Amazing response to anything we asked for, and when... More 

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest icestatue, Thank you very much for such kind comments. Positive reviews like yours motivate us to keep up the good work. Our daily target is to be consistent with the quality of services that we deliver, aiming to offer the best possible experience to our Guests. If you may consider to return to Isla Mujeres, please consider us as... More 

Phoenix, Arizona
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Condo Hotel is right on North Beach (Playa Norte). IMHO it is the best location on the island. This is the most beautiful, swimmable beach. You can wade out many yards from shore and be only up to your waist in water. A short walk down the street and you are at the beginning of the restaurants. Avenida Hidalgo.... More 

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest Lynne4619, Thank you for visiting Ixchel Beach Hotel, and for sharing your experience. We are pleased to know that your enjoyed your recent stay. Your review motivates us to keep providing and improving the quality services that we offer. We will certainly look forward to a new opportunity to hosting you back, it' will be our pleasure to welcoming... More 

california
Top Contributor
96 reviews 96 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Well we were supposed to be here for a month in May, however my husband had to have open heart surgery. I easily changed from four weeks in May to two weeks in October. We stayed in 508. We brought my mom for 4 days and she had a blast. We had our friends their and also met their friends.... More 

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear infogal, We highly appreciate your kindest review! All direct comments from our Customers are the most valuable feedback that we can have. The greatest reward is to know that our Guest enjoy every single and wonderful experience at Isla Mujeres and Ixchel Beach Hotel. Our most valued achievement is to be considered as your host; if you may return,... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our 5th time to stay at Ixchel. We have stayed in two other rooms before, with owners who have been extremely helpful! Unfortunately, this time, we weren't able to book the same room we usually get while staying at Ixchel. While looking at availability at Ixchel we were provided information by a man named Sean Petty who said... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ixchel beach hotel was a very accommodating hotel to stay at every one at the front desk was very helpful they kept us informed of things happening and places to check out. The maid service was good every day she would make something out of our wash towels,, and if we left something out she would leave us a note... More 

Was this review helpful? Yes 2
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear craig u, Thank you your visit and sharing your experience! Your review motivates us to keep providing and improving the quality services that we offer. How great to hear about your wonderful time at Ixchel Beach Hotel, we certainly look forward to your next visit so please consider us as your home in the Mexican Caribbean; we will look... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 6 nights and regretted not to have booked it longer! The hotel is really clean and nice, people working there are very friendly and efficient, Mauricio was really helpful and gave us good suggestions.I don't remember the girls' names but everyone was kind and smiley. Before coming i requested a room on a higher floor and... More 

Was this review helpful? Yes 3
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest StellaCostanzo, Thank you very much for sharing your comments. How wonderful to know that you have enjoyed your recent vacations. Undoubtedly we are committed to deliver the most memorable experience to our Guest and feel honored to be consider as your host for a future visit to Isla Mujeres. We will be looking forward to a new opportunity to... More 

Senior Contributor
23 reviews 23 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

the Ixchel hotel was great. We stayed here six nights and enjoyed every minute of it. True, this hotel is a bit costly, however it is worth it. Service is good. You have access to the lovely playa norte where you can find sun beds and umbrella ( included in the room price) . The hotel also provides with beach... More 

Was this review helpful? Yes 2
Newington, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is my 3rd time on the island. And 3rd time at Ixchel! This time we stayed in building #2. We rented the unit from owner Brenda Larson. It was a 1 bedroom suite with balcony unit #506. It was amazing! Granite, tile decor just beautiful! Everything was perfect and easy from booking to checkout! We will be coming back... More 

Was this review helpful? Yes 4
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Liz D, Thank you for sharing your comments, How wonderful to know that you have enjoyed your recent stay such as the other two and we felt honored to be considered as your host for once again. We always be looking forward to welcoming you with open arms. Warmest regards, Customer Service. More 

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(23)
  • Playa Norte(17)
  • Very nice(14)
  • Friendly and helpful(9)
  • Standard room(6)
  • Hot tub(6)
  • Main street(6)
  • Lounge chair(4)
  • Front desk staff(3)
  • Great location(3)

Additional Information about Ixchel Beach Hotel

Address: Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 117
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Isla Mujeres
#4 Spa Hotel in Isla Mujeres

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Beach (12)
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The Hotel (23)

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