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Ixchel Beach Hotel

3.5 of 5 Playa Norte, Isla Mujeres 77400, Mexico
#8 of 35 Hotels in Isla Mujeres
794 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Ixchel Beach Hotel
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Ixchel Beach Hotel
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794 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
88 reviews 88 reviews
10 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at Ixchel Beach on 3 of our 5 trips to Isla Mujeres and it is one of our favorite hotels anywhere in the world. The Playa Norte location is perfect, the condos are beautifully appointed and the entire staff is friendly and helpful. On this trip Mauricio made us feel very welcome and even summoned a doctor... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

We just came back from a three week stay on Isla Mujeres and stayed at the Ixchel Beach Hotel again. Everyone at the hotel was great. Mauricio was fantastic at organizing excursions and helping with with anything that came up. Chrisine at the front desk was great as well. There was always a friendly face to say hello when passing... More

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Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the opportunity to speak with many vacationers during our stay and from what they report, none of the other hotels match the quality and service at the Ixchel. The Ixchel is modern and kept in absolutely spotless condition inside and out. The beach is perfect, the units are great. The staff is friendly and happy. Our room had... More

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Bronx, New York
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The location and spot on the beach are perfection. You are right on the main part of Playa Norte and two steps to sand. We ended up at this resort after a rough few nights in a different hotel and stayed in a 2 bedroom suite. It was very expensive in comparison but it was lovely. The showers were amazing... More

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18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of this condo is superb. However, most of these are privately owned so each one is specially unique. The pool is not much at all, so plan to be on the beach. The drinks are kind of pricey, so be prepared for that. It is a good place if all your going to do is sleep and get... More

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Merida, Mexico
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Ixchel Beach Hotel is a timeshare resort that is well-managed and located on an unbeatable site. The staff were all exceptionally accommodating and knowledgeable. The suites are large with separate living areas, bedroom(s) and kitchen. The wide balconies offer amazing views of the beautiful shades of blue in the Caribbean and of the two pools. Beach service was great...thank you... More

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Austin, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Ixchel Beach Hotel was our first stop on an 11 day trip to Mexico. The hotel is in a great location, the staff very friendly and the place was kept very clean. Our room was on the top floor of the hotel overlooking the gorgeous Playa del Norte. That is the best beach I've ever been on and the water... More

Was this review helpful? Yes 1
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear ShellMTX, Thank you very much for your kind comments. How wonderful to know that you have enjoyed your recent vacations at Isla Mujeres and we felt honored to have been chosen as your host and your comments inspire us to continue delivering best experiences If you may consider to stay with us on another time it certainly be the... More

St. Andrews, United Kingdom
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My friend and I really enjoyed our stay here. The hotel staff was so kind, friendly, and accommodating. The concierge was excellent and helped us secure a golf cart for a drive around the island, which was delightful. The rooms are simple, very clean, and refreshingly cool. And the location really can't be beat. I hope to stay here again!

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

i love the location of this resort. and our room is always beautiful. i have stayed here twice for vacation and enjoyed it, but beware that the wifi is a joke and we also only got one hot shower. not sure what the problem was, but the staff seemed incapable of solving it.

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North Carolina
Top Contributor
51 reviews 51 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a 2 bedroom unit on the very front of Building I & it was great, with very spacious bedrooms. The master had a large picture window overlooking the beach & ocean & even the very large master shower had stunning views! There were 2 bathrooms on our main living area & a 3rd upstairs on the terrace.... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(24)
  • Playa Norte(17)
  • Very nice(15)
  • Friendly and helpful(10)
  • Hot tub(6)
  • Main street(6)
  • Standard room(6)
  • Lounge chair(5)
  • Front desk staff(4)
  • Great location(4)

Additional Information about Ixchel Beach Hotel

Address: Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
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988 photos of this hotel

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Bathroom (14)
Dining (17)
View from room (98)
Hotel & grounds (135)
Room/suite (148)
Pool/beach area (125)
Family/play areas (3)
Videos (1)
Other (245)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (168)
Amenities (13)
Beach (12)
One Bedroom Suite (34)
Penthouse (54)
Pool (5)
Restaurants and Bars (4)
Standard Room (23)
The Hotel (23)

Management photos: Courtesy of the property manager

All management photos (35)
Pool/beach area (7)
Room/suite (7)
View from room (1)
Hotel & grounds (2)
Dining (2)
Other (16)
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