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Hotel Las Palmas

Certificate of Excellence
20 Av Guerrero, Isla Mujeres 77400, Mexico
Hotel Las Palmas
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248 reviews from our community

Traveler rating
    190
    36
    11
    6
    5
See reviews for
41
104
38
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Due to some light renovations, my husband and I were upgraded to a lovely room on the second floor. We loved the terrace immediately outside our room - great place to read and relax. We really enjoyed this place for several reasons: close proximity to the beach, restaurants and food stands across the street. It felt like home and offered... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay here in April 2015. The staff is very accommodating and has many suggestions about what to do on the island. Great location, very close to the beach. I would definitely recommend staying here!

Was this review helpful? Yes 1
Michigan
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This inn isn't for everyone but we found it perfect for our needs. Very comfortable rooms (#1) with quiet reading spaces scattered around the house. Housekeeping was terrific and reliable - a trait I've found more rare than not in the Caribbean & Mexico. The rooftop public area can become a little too social but is easily avoided if that's... More 

Was this review helpful? Yes 2
100 Mile House, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent March at Hotel Las Palmas and loved it. The hotel is perfectly designed with cozy spots for reading, napping, sunbathing or visiting. We had a great room on the rooftop. The service was excellent and Kate and Safari made us feel like family. We have booked for next year and can't wait!

Was this review helpful? Yes 1
Gainesville, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked here mainly because of the good reviews on Trip Advisor and it was in my price range. This was my first visit to the Island, and there are much better options for a little more and better options for a little less. Positive: Always someone to hang out with and talk to on the roof Coffee in the... More 

Was this review helpful? Yes 4
Imlil
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

My wife and I arrived at Las Palmas after a full day of travel. We were greeted by Kate and Safari, and immediately felt welcome. This place has a location that can't be beat, a staff second to none, and a culture that makes everyone feel at home. We can't wait until our next visit.

Was this review helpful? Yes 2
Dodsland
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 18, 2015

We stayed at Las Palmas for 22 days! Kate and Safari were very helpful. From what shuttle to choose from to about what time we would arrive there. We went with their suggestion of Canada transfers and Canada transfers was very good. (After getting through the airport they had a sign with our name outside!! Very comforting. Along with that... More 

Was this review helpful? Yes 2
Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2015

WE LOVED IT and can't wait to go back! Hotel Las Palmas is a very comfortable, convenient and attractive setting for enjoying everything that the very special island of Isla Mujeres has to offer. We are SO glad that we found this listing on TripAdvisor and sincerely recommend it to everyone. The exceptional service started weeks before arrival with Kate's... More 

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Frisco, Tx
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 12, 2015

The first time we traveled to Isla Mujeres we stayed here. I was a bit nervous, but once we walked through the doorway of this place, I was sold. Beautiful courtyard. Friendly people. This is not a 5 star hotel, but the rooms were adequate and clean (my big thing is CLEAN!). There couldn't be friendlier people on Isla! I... More 

Was this review helpful? Yes
Mineral City, Ohio
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

Kate & Safari are very special people that always put their guests first. It was a joy to stay in such a wonderful,clean,safe place. Location is ideal for anyone wanting to try out the island.Look forward to next year.

Was this review helpful? Yes 2
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