We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Las Palmas

Certificate of Excellence
20 Av Guerrero, Isla Mujeres 77400, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Isla Mujeres
Check In Check Out
Show Prices
Management photos
Hotel Las Palmas
View Map
Add Photo Write a Review

252 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    194
    36
    11
    6
    5
See reviews for
42
105
38
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (252)
  • Mar-May only
    (100)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (97)
All months
Bronx, New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Such a great vibe at this colorful, comfortable, and clean hotel. The walls are painted with beautiful and bright illustrations and the rooms are comfortable, cheerful, and clean. You can borrow a towel and a book for your trip to the beach right down the road, or you can lounge on the rooftop where there are shaded chaises, a dipping... More 

Was this review helpful? Yes 1
CAPE COD
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 5, 2015

After 3 trips, there is nothing like feeling at home as I am @ Las Palmas. This is truly a place where you become part of the family. The owners, Kate and Safari, and of course Dania, are the best people. Isla is a small island off Cancun, the beach is to die for, rated tops in the Caribbean. It... More 

Was this review helpful? Yes 2
Ottawa
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 26, 2015

This review is long overdue. We stayed here in March with 2 other families. We all had children ages 12-17. Las Palmas checked all the boxes for us. Kate and her family were very accommodating and made us all feel at home. The hotel is very secure. We didn't even lock our door during most of our stay. We (2... More 

Was this review helpful? Yes 4
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 5, 2015

It's fantastic and affordable with lovely hammocks to lie or sit in, close to everything: beach, restaurants, grocery, golf cart rental, everything. Has a nice ambiance and nice English speaking staff. I personally loved sitting on the balconies and watching the locals bring their fresh fruit every day to the market. One day little children were all playing in the... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 23, 2015

Due to some light renovations, my husband and I were upgraded to a lovely room on the second floor. We loved the terrace immediately outside our room - great place to read and relax. We really enjoyed this place for several reasons: close proximity to the beach, restaurants and food stands across the street. It felt like home and offered... More 

Was this review helpful? Yes 6
Atlanta, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 9, 2015

We had a great stay here in April 2015. The staff is very accommodating and has many suggestions about what to do on the island. Great location, very close to the beach. I would definitely recommend staying here!

Was this review helpful? Yes 4
Michigan
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 8, 2015

This inn isn't for everyone but we found it perfect for our needs. Very comfortable rooms (#1) with quiet reading spaces scattered around the house. Housekeeping was terrific and reliable - a trait I've found more rare than not in the Caribbean & Mexico. The rooftop public area can become a little too social but is easily avoided if that's... More 

Was this review helpful? Yes 5
100 Mile House, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 6, 2015

We spent March at Hotel Las Palmas and loved it. The hotel is perfectly designed with cozy spots for reading, napping, sunbathing or visiting. We had a great room on the rooftop. The service was excellent and Kate and Safari made us feel like family. We have booked for next year and can't wait!

Was this review helpful? Yes 6
Gainesville, Virginia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 24, 2015

I booked here mainly because of the good reviews on Trip Advisor and it was in my price range. This was my first visit to the Island, and there are much better options for a little more and better options for a little less. Positive: Always someone to hang out with and talk to on the roof Coffee in the... More 

Was this review helpful? Yes 7
Imlil
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 22, 2015

My wife and I arrived at Las Palmas after a full day of travel. We were greeted by Kate and Safari, and immediately felt welcome. This place has a location that can't be beat, a staff second to none, and a culture that makes everyone feel at home. We can't wait until our next visit.

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

147 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (132)
Viewed
Room/suite (23)
Viewed
View from room (5)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (27)
Viewed
Pool/beach area (8)
Viewed
Dining (7)
Viewed
0:36
Videos (1)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (3)
Viewed
Room/suite (5)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Isla Mujeres hotels
0.1 mi away
Ixchel Beach Hotel
Ixchel Beach Hotel
#7 of 36 in Isla Mujeres
4.5 of 5 stars 972 reviews
3.8 mi away
Casa de los Suenos
Casa de los Suenos
#2 of 36 in Isla Mujeres
4.5 of 5 stars 363 reviews
0.2 mi away
Nautibeach Condos
Nautibeach Condos
#4 of 36 in Isla Mujeres
4.5 of 5 stars 451 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
Zoetry Villa Rolandi Isla Mujeres Cancun
0.4 mi away
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi
#9 of 36 in Isla Mujeres
4.5 of 5 stars 258 reviews
0.2 mi away
Na Balam Beach Hotel
Na Balam Beach Hotel
#16 of 36 in Isla Mujeres
3.5 of 5 stars 614 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities