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Hotel Las Palmas

Certificate of Excellence
20 Av Guerrero, Isla Mujeres 77400, Mexico
Hotel Las Palmas
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244 reviews from our community

Traveler rating
    186
    36
    11
    6
    5
See reviews for
41
101
38
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Gainesville, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked here mainly because of the good reviews on Trip Advisor and it was in my price range. This was my first visit to the Island, and there are much better options for a little more and better options for a little less. Positive: Always someone to hang out with and talk to on the roof Coffee in the... More 

Was this review helpful? Yes 1
Imlil
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I arrived at Las Palmas after a full day of travel. We were greeted by Kate and Safari, and immediately felt welcome. This place has a location that can't be beat, a staff second to none, and a culture that makes everyone feel at home. We can't wait until our next visit.

Was this review helpful? Yes 2
Dodsland
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Las Palmas for 22 days! Kate and Safari were very helpful. From what shuttle to choose from to about what time we would arrive there. We went with their suggestion of Canada transfers and Canada transfers was very good. (After getting through the airport they had a sign with our name outside!! Very comforting. Along with that... More 

Was this review helpful? Yes 1
Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

WE LOVED IT and can't wait to go back! Hotel Las Palmas is a very comfortable, convenient and attractive setting for enjoying everything that the very special island of Isla Mujeres has to offer. We are SO glad that we found this listing on TripAdvisor and sincerely recommend it to everyone. The exceptional service started weeks before arrival with Kate's... More 

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Frisco, Tx
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first time we traveled to Isla Mujeres we stayed here. I was a bit nervous, but once we walked through the doorway of this place, I was sold. Beautiful courtyard. Friendly people. This is not a 5 star hotel, but the rooms were adequate and clean (my big thing is CLEAN!). There couldn't be friendlier people on Isla! I... More 

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Mineral City, Ohio
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Kate & Safari are very special people that always put their guests first. It was a joy to stay in such a wonderful,clean,safe place. Location is ideal for anyone wanting to try out the island.Look forward to next year.

Was this review helpful? Yes 2
Minneapolis, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just stayed at Las Palmas, and would recommend it to ANYONE and EVERYONE planning to spend time on the wonderful island of Isla Mujeres. Just a short walk to the beach(one block), Las Palmas offers an amazing roof top, with lounging areas and a 24 hour pool. They have so many things available to the guests that stay there it... More 

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As soon as we were greeted by Safari, we knew we would have an enjoyable stay. Our king size room was spacious, bright and clean. There was a variety of furniture in the room, including a fridge. Numerous common areas are found around the hotel with hammocks and couches waiting for you to relax in :) The rooftop, open-air kitchen... More 

Was this review helpful? Yes 2
Calgary, Canada
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our 5 nights at this hotel, which felt more like a homestay. Many of the guests return each year and everyone seems to know everyone. Kate and Safari are excellent owners and gave us a warm welcome. We were in a king room, which was a great size. It included a fridge, lots of shelving, a couple... More 

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Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel ! Stayed for 1 week in January, and are going back next November for 2 weeks. Most comfortable beds in all of Mexico. Very close to the beach, food and nightlife. This was our first time staying in a non AI, and it was great. Very, very clean and safe. Would recommend this small hotel if... More 

Was this review helpful? Yes 2
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