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3.5 of 5 Hotel   |   Seccion Rocas Lote 11 | Punta Norte, Isla Mujeres 77400, Mexico
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Hotel Secreto
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Ranked #10 of 35 Hotels in Isla Mujeres
A recent review
5 of 5 stars reviewed 3 days ago
Carmichael1 Rochester, Minnesota
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251 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Rochester, Minnesota
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently spent a week at the Hotel Secreto on Isla Mujeres. As other reviewers have noted, the rooms are very nice, but the outstanding features is the friendly personalized service. There are only a dozen rooms so it's quite intimate. We would stay there again.

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel Secreto is a lovely property with clean spacious rooms, each with a terrace that opens to stunning views of the ocean. Lobby and other areas could be updated. There is no restaurant but the staff will order good food from one of the many restaurants nearby. What makes this place truly special, however, is the outstanding personalized service provided... More 

Was this review helpful? Yes 1
Seattle, Washington
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed 7 nights at $309 night over Xmas holiday. When we booked a month ago, we were thrilled to have found a boutique hotel that looked fabulous on the website. Price wasn't an issue- we figured at that rate, it'd be a great place. Our goal was to chill in the sun on the beach and by the gorgeous pool... More 

Was this review helpful? Yes 8
hotelsecreto, Owner at Hotel Secreto, responded to this review

In brief, the client had reserved a stay from X-Mas thru January 1. She had a morning flight on January 1 and informed the hotel during her stay that she wanted to leave one day early (on December 31, New Year’s Eve) and not pay for it. New Year’s is the island’s single busiest day of the tourism year. The... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

My husband and I spent our wedding anniversary at Hotel Secreto in December. The boutique hotel was perfect! We had a room on the first floor and we loved the view and the ability to walk out to the pool each morning. The room was spacious and tastefully decorated. The customer service the hotel provided was second to none! The... More 

Was this review helpful? Yes 3
Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2014

Welcomed like family. Revitalised and updated, this exclusive spot is our secret getaway. So nice to see the same people working and just as happy. Happy employee's says a lot in this day. Take the view and the soul of this island with you. Can't wait to return again. Thank you SECRETO for an even better experience, than before.

Was this review helpful? Yes 1
Tucson Az
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 9, 2014

We walk in and are greeted like we are family members. The mimosa's are waiting and we immediately start to unwind. All issues mentioned by a previous guest, such as broken tiles etc. have been addressed. The room is waiting and ready. The views seem more beautiful than ever. We are already talking about when we will return. Secreto always... More 

Was this review helpful? Yes 1
Top Contributor
154 reviews 154 reviews
98 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed at Hotel Secreto a few times - many years ago. It was then rated one of the best hotels in Quintana Root by Condo Nast and it is still very nice. The hotel is small, quiet and off the beaten track. It is secretive - but now a half completed (abandoned) large hotel is part of the view... More 

Was this review helpful? Yes 4
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014

My husband and I were looking for a smaller resort because we're not in to the large all-inclusive type hotels. I realize by publishing this review about Hotel Secreto, it's no longer a secret that this hotel is wonderful. Very small in size, quiet, tranquil, great view, beautifully updated rooms, delicious room-delivered breakfast every morning and beautiful spill over pool... More 

Was this review helpful? Yes 2
Ringoes, New Jersey
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 15, 2014

Let me begin by saying the staff was wonderful and our room itself was lovely. The rooms are very clean, modern and beautifully appointed. However the outside is in need of minor repair(chipping paint, missing pool tiles ect.) The hotel has a wonderful location and the views from every room are fabulous. Their are beautiful views all over the island... More 

Was this review helpful? Yes 2
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2014

My husband and I visited Isla back in 2011 and stayed at an all inclusive nearby. Though we were happy with our hotel, we felt that all inclusive is not necessary at this island due to the easy accessibility of restaurants and bars. With that being said, we decided to stay somewhere that was not all inclusive but that was... More 

Was this review helpful? Yes 7
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Additional Information about Hotel Secreto

Address: Seccion Rocas Lote 11 | Punta Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hotel Secreto 3.5*
Number of rooms: 12
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Also Known As:
Secreto Hotel Isla Mujeres
Secreto Isla Mujeres
Hotel Style:
#5 On the Beach Hotel in Isla Mujeres

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Bathroom (12)
Pool/beach area (38)
Hotel & grounds (60)
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Dining (9)
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