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Hotel Secreto

Certificate of Excellence
Seccion Rocas Lote 11 | Punta Norte, Isla Mujeres 77400, Mexico
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1 room 1 guest
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271 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place was just what we needed. Very peaceful and quiet, views out over the ocean and a lovely swimming pool. Five min walk to the gorgeous Playa Norte. It's a small resort, guests were mainly couples. Rooms are huge and so is the bed! It's also super comfortable. You get a yummy little breakfast of coffee, croissants and fruit.... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed here since 2010. Always has the best service, room, and relaxation. Really nicely decorated rooms, awesome staff, and very private! I don't like being in busy resorts. I like to be in a relaxing environment with excellent service so Hotel Secreto is that place for me every time I want to get away from it all! The staff,... More 

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ny
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 9, 2015

We had read one negative review and were a bit nervous about our pre-booked stay. We were pleasantly surprised. Our room was well appointed, our terrace fBulous. CkeAnliness was excellent. The shower wasa bit funky and very good. Robes are provided as are neutrogena products. We were on the 4th floor and loved the view. It is a walk up... More 

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Puerto Plata
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 2, 2015

We stayed here on a prebooked trip to snorkel with the Whale Sharks. The hotel has 12 rooms on the water with a very nice pool. The beach in front is small and has rocks, but famous North Beach is a few mins walk away. The towns restaurants are also very close, 5 mins walk. The rooms are luxurious and... More 

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Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 1, 2015

this hotel is amazing. Only 12 rooms. with gorgeous swimming pool and unbelievably helpful staff. When we got there we immediately jumped into the pool and they brought out little glasses of champagne for us, that we drank under the stars. Hotel is also walking distance from (in my opinion) the best beach on the island. It's a classy, discrete,... More 

Was this review helpful? Yes 3
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2015

My wife and I have been going to Isla every year since 1992. We have stayed in every Hotel on the island....except Secreto! We just got home from our trip this year and can't understand why it took us so long. The location is perfect....Hildago is just two blocks away, as is Playa Norte, but the Hotel is literally "secreted"... More 

Was this review helpful? Yes 3
Okemos, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 19, 2015

1st of all this boutique,12 room hotel, was very clean, secure, private and friendly. If it was on South Beach/Miami it would not get 5 stars- but it is on Isla Mujeres, Mexico so compared to other options it is certainly deserving of a great ranking. If you are looking for a party then avoid Secreto. If you are looking... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 29, 2015 via mobile

Great location and quiet hotel, we loved breakfast room service and service overall was fantastic. Reserve 4th floor room for best ocean view and fantastic ocean breeze. Hotel is walking distance of Main Street of restaurants and stores (3 small blocks away) and best beach in Isla Mujeres - Playa Norte (another 3 blocks away).

Was this review helpful? Yes 5
San Antonio, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 17, 2015

We just returned from a 3 night stay at Hotel Secreto. The hotel has potential, but it is unfortunately unnecessarily filthy. We actually considered cutting our trip short because the conditions at the hotel were so deplorable. We booked a room on an upper floor in order to have a better view, but immediately upon entering the room, my wife... More 

Was this review helpful? Yes 12
Providence
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed April 16, 2015

This was my first time on Isla Mujeres and I thought it was beautiful, beginning with this boutique hotel I happened upon. The service was amazing, yes it was windy but Cancun was also, the swimming beach is a block away and shows off the gorgeous sunset. They have a pool and the view is spectacular as the waves hit... More 

Was this review helpful? Yes 2
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