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WorldMark Isla Mujeres

Puerto de Abrigo | Laguna Macax, Isla Mujeres 77400, Mexico (Formerly Villa Vera Puerto Isla Mujeres)
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1 room 1 adult
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WorldMark Isla Mujeres
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180 Reviews from our TripAdvisor Community

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Clinton, Washington
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Do you want a quiet, relaxing, restful place to stay? Here is the place. Even though it is next to an active boat repair facility and just off one of the major island roads, the place is a rest haven. We wanted to walk to a place to eat and the staff suggested several which were great. We rented a... More 

Helpful?
1 Thank RobertDS1
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Good Morning RobertDS1 Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. and you got to see dolphins and the turtle farm. Golf cart is a good option to explore the island ... Again, thank you for reaching out and we look forward to your next visit. More 

Chula Vista, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 11, 2015

We stayed there from 11/3-11/10 and it was a most excellent stay. The staff were fantastic and the stay would not have been better. Marta and Diego are the names that I remember off the top of my head. And the housekeeping staff were superb! You all made for a most relaxing vacation and I would recommend it to anyone.... More 

Helpful?
1 Thank Awefoot
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Thank you for the kind words. We will share these with our staff. We are glad to hear you enjoyed your stay. thank you for reaching out and we look forward to your next visit. More 

White Rock, Canada
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

This was our 18th Worldmark and are excited for what's to come. The resort grounds are large, lush and quiet. The pool was huge, we had it to ourselves. We arrived after midnight and questioned our taxi as there are no Wyndham or Worlmark signs. The reception was welcoming also assisting us to our suite. Our first night was in... More 

Helpful?
1 Thank UAtraveller
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Hello Uatraveller Thank you for taking the time to share your experience, we are working to improve service and standars.we aprecciate your feedback we are happy that you and your family enjoyed your stay with us. Martha Ojeda martha.ojeda-lopez@wyn.com More 

Manzanillo, Mexico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 8, 2015

Attentive staff, brand new worldmark so they are making changes. ....nothing that was a negative for our stay. My only complaint would be pool service...ie.food menu and prices. I don't know who runs the restaurant but they could offer more and encourage more poolside business. Not really a big deal as there are some really great places to eat not... More 

Helpful?
4 Thank tina t
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Thank you for your feedback I really appreciate the time to write about your experience, in Worldmark by Wyndham We strive to give you good service to all our members. We really appreciate your commnets about the restaurant service,we will pass the voice to the restaurant manager to improve better service. More 

Centennial, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 5, 2015

This is our last day(Nov 5) after a 10 day stay. About two days they upgraded the internet and we have a strong signal inside our room. The pool area is nice and the resort is within walking distance to some very good food joints. The staff was very friendly and helpful. It is about 25 min walk to town... More 

Helpful?
4 Thank Dave B
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Thank you for your feedback Dave! We are happy that you had a great vacation in WorldMark Isla Mujeres. We hope to see you again very soon. More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 1, 2015

I am a owner of WorldMark. I have been to some very nice WorldMark resorts. Usually when the property is acquired there is always problems and it usually is older. This one was better than I expected. I stayed in the studio hotel room. I liked the room except the wifi wasn't working in the room and the cell service... More 

Helpful?
1 Thank Jill K
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Hello Jill thank you for your comments. Concerning the wifi and cell signal,we are working very hard to improve the service. We apoligize for the inconveniece. We are happy that you enjoyed your golf cart tour around the island even with the rain.We hope you return soon. More 

Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

No beach access, but the pool is great. I'm hoping they would renovate some of the rooms in the near future... some decor showing signs of aging. The games and workout room needs more appeal. Not at North end of island, but central enough for easy access to large grocery store and other restaurants and eateries outside of the busier... More 

Helpful?
Thank Cristina S
Martha O, Manager at WorldMark Isla Mujeres, responded to this review

Hello Cristina I appreciate that you take your time to write the feedback. We are working to improve the room we strive to offer great service to our members.I hope you return soon again. More 

carolkemp@aol.com
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed August 17, 2015

This is the third time we have stayed at Villa Vera...now known as WorldMark Isla Mujeres. 2011, 2013 and July 2015. The location is a good way out of town so a golf cart rental is highly recommended to really enjoy the island. The pool here is wonderful but there is no beach as it is located on the lagoon.... More 

Helpful?
3 Thank carolkemp
San Jose del Cabo, Mexico
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 25, 2015

I stayed here for the first time in February and I'm so excited that it is being transitioned to a Worldmark so that I can stay here more often! The grounds and room were very clean and well kept. The staff were sweet and all very helpful. I was worried because I don't speak Spanish, but that was not a... More 

Helpful?
4 Thank MamaWentCoastal
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 19, 2015

Came to Isla Mujeres for the 1st time. Used my timeshare and this was the resort. Looked amazing from the photos. Amenities listed it was for families and had tennis courts, food, beach, etc. The property was clean but tired. The staff was minimal. The bar was VACANT. This is NOT a place for kids. I felt as if I... More 

Helpful?
7 Thank Nancy P
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