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2.5 of 5 Hotel   |   Madero 8, Isla Mujeres, Mexico
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Hotel Isleno
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Ranked #16 of 35 Hotels in Isla Mujeres
A recent review
4 of 5 stars reviewed 1 week ago
Cheryl I Washington DC, District of Columbia
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35 reviews from our community

Traveler rating
    12
    16
    3
    0
    4
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4
13
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago NEW

Walk off the ferry to this three story hotel on a quiet-ish street. You're then a block from the beach and 3 blocks from Playa Norte where the action is. Around the corner is the plaza, with a market a money machine and local flavor. The Hotel Isleno's staff was pleasant and the lobby was clean and airy. A microwave... More 

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sartell, mn
Top Contributor
93 reviews 93 reviews
12 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel for friends who were coming to the island. The first thing noticed was how clean the hotel was. The registration staff were pleasant and knew what they were doing. The room was very clean, had a safe and a mini fridge for the convince of guests. At the price of about $70.00 a nite, this is... More 

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Cornwall, Ontario
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at Hotel Isleno for three nights at the end of December. The room was clean (despite a but if a smell in the room), the staff was lovely and the location was amazing. Side note- the bedspreads could definitely use so,we serious updating.

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Brussels, Belgium
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Cheap, clean and central option for a couple days in Isla Mujeres. However, the management of this hotel seems strange to me: we heard from a cleaning lady that the manager asked them to pay for missing stuff in the rooms (like towels). Not the kind of management style you want to encourage... Wi-fi in the room is hard to... More 

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 30, 2014

Love love loved staying here. The air con was perfect, we had a huge bathroom, two double beds, a balcony with a great view, a TV and even a fridge. It is so near all the good shops and places to eat, can't beat location either. I slept so well in the bed too, it wasn't uncomfy at all. Loved... More 

Was this review helpful? Yes 5
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2014

Stayed nearby but enjoyed their restaurant a few times during our visit. Great location, great food. Perfect service. Spoiled us! The items on the breakfast menu couldn't be beat! The selections for dinner was also over the top wonderful.

Was this review helpful? Yes 2
Tel Aviv, Israel
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 2, 2014

The room is nice and looks pretty new. The bed sheets and towels were not so clean. The location is excellent. The wifi didn't work 90% of the time (we spent there 4 nights). The girl in the lobby could hardly understand English and wasn't able (or didn't care) to solve any issues on her own. There was a strange... More 

Was this review helpful? Yes 5
New Carlisle, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2014

My and wife stayed there for 3 weeks. The hotel manager, the young man and lady that helped at the desk were very pleasant and helpful. My wife is disabled and needed a comfy chair and the manager gladly gave one of his. The room was very clean and modern, Ac worked great as well as the ceiling fan. We... More 

Was this review helpful? Yes 4
Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2014

We were very pleased with the hotel staff, cleanliness, and especially the location! The hotel is located one block from the east side of the island with beautiful crashing waves and a five minute walk from the west side and Playa Norte Beach with white sand and pristine water! The grocery and a liquor store, shops, cart and moped rentals,... More 

Was this review helpful? Yes 5
Osterville, Massachusetts
Senior Reviewer
6 reviews 6 reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed February 27, 2014

First, the good: The internet and a.c. all worked great for me. The location is roughly equidistant from the ferries and playa norte and really close to restaurant row. The reasons I would never stay here again or recommend this to anyone: Clean? I don't know what kind of dumpsters these reviewers live in. Towels folded into elephants are cute... More 

Was this review helpful? Yes 10
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Additional Information about Hotel Isleno

Address: Madero 8, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Isleno 2.5*
Number of rooms: 18
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Hotel Style:
#6 On the Beach Hotel in Isla Mujeres

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