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Hotel Isleno

Madero 8, Isla Mujeres, Mexico
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Hotel Isleno
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Ranked #18 of 36 Hotels in Isla Mujeres
A recent review
3 of 5 stars reviewed yesterday
Lukeysarbear Bournemouth, United Kingdom
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48 reviews from our community

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    5
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bournemouth, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Put simply this hotel is overpriced for what you get, there are positives... Good air con, TV that has good range on channels (Spanish and English) large fridge, decent size room overall. Downsides, It is way overpriced for what you get, I'll be fair I don't rate isla mujeres at all, it's horrible but that doesn't excuse a poor excuse... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked online for 4 nights and arrived in the evening. Normally signed everything and paid. Then he took us to a room which is mold farm house, the stench is unbearable. The window opens to a wall so no air. Plus, toilet won't flush. We complained and he offered us a different more expensive room. We said we'll stay... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 17, 2015

The hotel is definitely well located in the centre and close to the beach. The rooms are clean as well. However the service is very unfriendly and does not trust guests at all. We were locked out of the room although we told the reception to prolong out stay. The wifi worked 50% of the time and when opening the... More 

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Lindale, Texas, United States
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2015

Loved the hotel. It was convenient to town but off the main strip so it was quiet at night. Toiletries included are soap. No shampoos or conditioners. Beach towels are for rent. Bath and hand towels are included.

Was this review helpful? Yes 1
London, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 27, 2015

We stayed there for 28 days and just loved the place. It's noisy as it's on a corner with a laundramat and water supply place there on the corner and they open quite early - but the room is worth it. We stayed on first floor which is actually 2nd as lobby is on 1st but the room 104 was... More 

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Marine on Saint Croix, Minnesota
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 18, 2015

I suppose this is good value for the Island? Ground floor room with windows that opened to a painted wall. Requested a balcony the day we arrived. We stayed three nights, people came and went but a balcony never opened up. They ran the credit card ASAP - then gave us the key to a room that smelled of mold.... More 

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La Crosse, Wisconsin
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2015

We have now stayed at three different hotels on the island... all of them under $80 per night, high season. This is by far the cleanest and nicest of the bunch. The front desk was not great with English, but the young gal that was there everyday tried her best to be helpful and was always pleasant to work with.... More 

Was this review helpful? Yes 3
Playa del Carmen, Mexico
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed February 4, 2015

We rented 2 rooms online and they were both clean and airy. One room was on the street side with a bar and very noisy in the evening. The other was fine. Had a mini fridge which is a plus. The advertised price is around $70 but when all is said and done is more like about 100. Staff was... More 

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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 24, 2015

Walk off the ferry to this three story hotel on a quiet-ish street. You're then a block from the beach and 3 blocks from Playa Norte where the action is. Around the corner is the plaza, with a market a money machine and local flavor. The Hotel Isleno's staff was pleasant and the lobby was clean and airy. A microwave... More 

Was this review helpful? Yes 2
sartell, mn
Top Contributor
143 reviews 143 reviews
15 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed January 19, 2015

I visited this hotel for friends who were coming to the island. The first thing noticed was how clean the hotel was. The registration staff were pleasant and knew what they were doing. The room was very clean, had a safe and a mini fridge for the convince of guests. At the price of about $70.00 a nite, this is... More 

Was this review helpful? Yes 2
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