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Mia Reef Isla Mujeres

3.0 of 5 Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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Mia Reef Isla Mujeres
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Mia Reef Isla Mujeres
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1,081 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Mia Reef Isla Mujeres
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Merida, Mexico
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 21, 2014

My husband and I just returned from a week at the MIA Reef. The Avalon has been our timeshare property for many years and last year the property was bought and became MIA Reef. Updates to the property: The new owners have been working on updating the resort for over a year. So far they have completed remodeling on the... More 

Was this review helpful? Yes 6
GuestServicesPR, Director de Relaciones con Clientes at Mia Reef Isla Mujeres, responded to this review

Dear Guest thank you thank you for your kind words. THis for all of you . As you well mentioned its a long process and we are hoping to have the place you deserve ready in short time. We will make sure to take care of you and your family when you come back. THanks again for your kind review. More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Only the Villas were open while the hotel tower was being remodeled. Originally part of the Avalon resort family it is now run my Mia Resorts. Their pier has been rebuilt and restaurant/bar redesigned with better ocean views and amenities. Our Villa overlooked the King's Bath, a natural rock pool filled with tropical fish. The rooms need updating but we... More 

Was this review helpful? Yes 1
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest thank you so much for your comments. its so important for us to know about your experience. Thank you for letting us know about your trip. Regards! More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 18, 2014

Set on a beautiful reef, with clean white beaches and clear aqua blue water, Mia Reef (formerly Avalon) occupies one of the best locations on Isla Mujeres. That's the best part. The property has a large hotel, as well as time-share villas. Unfortunately, the hotel has endured hurricanes, among other disasters, and time had taken its toll. It is now... More 

Was this review helpful? Yes 1
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest thank you very much for your words. We hope you give this place a chance and consider to comeback soon. Regards! More 

OKLAHOMA CITY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

The third time I have stayed here - and was not disappointed. I always get the villa ocean view. It has a great terrace overlooking the crashing waves - love leaving the door open and let the ocean breeze fill the room. You walk down a few steps from room and you are snorkeling at King's Bath, beautiful fish everywhere.... More 

Was this review helpful? Yes
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, come back soon!! thank you so much for your review. We sure hope to have you back again in this little paradise More 

Round Rock, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 15, 2014

We stayed here in July 2014. We booked a 2 bedroom, 2 bath and was first offered a 1 bedroom. We had 5 people with us so we had to take a 2 bedroom right near some rooms that were being used for storage. The laundry storage was in a little shed right outside our room and any animal could... More 

Was this review helpful? Yes 5
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

thank you for sharing your comment More 

1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 9, 2014 via mobile

I recently purchased and completed the absolute worst vacation provided by Expedia. This resort is completely demolished/ vacant and NO ONE NOTIFIED US! The pictures listed on the Expedia website are completely fabricated... There is no grand hotel lobby( more like two guys sitting in folding chairs in a vacant building), beaches completely destroyed and dirty, no working elevators, no... More 

Was this review helpful? Yes 9
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Thank you for your review. More 

Greybull, Wyoming
Top Contributor
72 reviews 72 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed December 8, 2014

I would find a case of the dry heaves more enjoyable! Let me start by telling you that I own a motel so I understand what service and value is all about. We had booked a week at this dump. We were unable to last more than 1 night. Rude staff! Tired and worn out old buildings. They are doing... More 

Was this review helpful? Yes 8
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

We thank you for taking the time to give us your feedback. More 

Aurora
Contributor
18 reviews 18 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 4, 2014

I first saw Isla Mujeres in May 2014 when my snorkeling trip parked offshore for lunch after a fun day of whale shark watching. I looked like a tropical paradise and I knew I just had to stay there sometime... On a whim I stayed at the Mia Reef 11/18 to 11/22 and purchased the all-inclusive package. I booked everything... More 

Was this review helpful? Yes 4
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

thank you! its so important for us to receive all kinds of reviews. THis way we can work on keeping improving our services. As you saw we are already working on our facilities. This place is an amazing location and we thank you for allowing us to know about your experience. Hopefully you will give us the trust to come... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2014

We had a reservation for Nov 29 to Dec 6. After numerous attempts to teach the reservation desk I finally spoke to a gentleman at the resort on Nov 28 and informed the reservation desk that we world not be arriving unroll Monday Dec 1. I was told this would be no problem. Keep in mind we paid for a... More 

Was this review helpful? Yes 3
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

We are sorry for your experience. We thank you for your review. More 

Kansas City, Missouri
Top Contributor
57 reviews 57 reviews
19 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed at Mia Reef 11/25/14-12/1/14. The travel package I purchased included the all-inclusive. Having stayed here several times, it was good to see they are still making improvements, even since my last visit in January, 2014, with construction ongoing. Upon arrival, I noticed the front of the tower rooms are in total construction adding balconies which will make for... More 

Was this review helpful? Yes 5
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Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Mia Reef Isla Mujeres 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef
Hotel Style:
#11 On the Beach Hotel in Isla Mujeres

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