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All 35 Isla Mujeres hotels

Mia Reef Isla Mujeres

3.0 of 5 Hotel   |   Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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Mia Reef Isla Mujeres
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58%
Ranked #26 of 35 hotels in Isla Mujeres
A recent review
3 of 5 stars reviewed 1 week ago
PeterLindaK East Norwich, New York
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1,031 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Cancun, Mexico
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at mia for two nights and we really didnt like it. Mia has the best location and beaches in isla- and thats it! The room was dirty, the floor tiles were broken, there was rust in the shower and in the sink. Instade of a blaket we got sheets to cover. The room sayes there is a safe-... More

Was this review helpful? Yes 1
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Thanks for your comments More

East Norwich, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at Mia Reef for 1 week in a Villa studio. There was a wedding going on and the lobby was crowded with wedding guests. That said, check-in was fast; the staff were polite and helpful in answering all our questions. Our studio was in a villa on the ocean side....fantastic view! The resort recently changed owners and there... More

Was this review helpful? Yes 1
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, Thank you for your comments, we sure hope to have you some day soon. More

Camas, Washington
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you want a peaceful, beautiful spot to enjoy Mexico, Isla Mujeres is what you are looking for. And if you are looking for the best views on the island, the Mia Reef resort is where you need to stay. We just returned from our second stay at the resort and I must say that there have been a lot... More

Was this review helpful? Yes 1
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your comments!! the coffee thing its really important you will make sure to take this under consideration of course! Please come back soon to Isla Mujeres More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Well me and my BFF came we love the water and the wonderful view.. Got to resort they upgraded us and gave us two rooms instead of one because of no hot water on the resort.. which was kind of okay because it was so hot but I do you like to take hot showers even if its hot.. great... More

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GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your review. Its always a joy to read fresh new comments that will help us on our services. Please let us know when you will return, we will be happy to welcome you again. More

New York City, New York
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As an annual visitor to the Reef for the past ten years, I must strongly disagree with reviewers who complain about the bar and restaurant staff. Yes, the service can be slow at times, but that is not the fault of the waiters! We have never met a waiter or bartender who was rude or impolite. If the ice in... More

Was this review helpful? Yes 1
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thank you for the comments. WE do take under consideration everything . Every comment, goor or bad is important for us and we do listen to your suggestions. Thank you again for your kind review. More

Lakewood, Colorado
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a fabulous relaxing week at Mia Reef Isla Mujeres and wondered what all the negative fuss was about. Yes, construction continues - dawn until well after dark - because the new owner is committed to bringing the hotel up to the glory it had before the previous owner let it go to pot. Besides, it was fascinating watching... More

Was this review helpful? Yes 2
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear Guest, thank you so much for your kind words. It is in our best interest to always improve our services for our guests. Thanks again for your review, this help us a lot. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the worst, most filthy, disgusting excuse for a resort i have ever seen. I would have been happier at a motel 6! It was more like a prisoner of war compound than a resort. The people at the front desk were rude. They refused to even give us bottled water. The fitted sheet only covered half the mattress.... More

Was this review helpful? Yes 1
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thank you for your review. We will review the details of your comment. Thank you again. More

philadelphia
Contributor
16 reviews 16 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I believe everything that can be said has been . I came here expecting very little and used it as a base just to sleep . It is currently a 2 star room on a 5 star location. The biggest complaint that I have is with management, we had $350 taken out of our room. Security came and took a... More

Was this review helpful? Yes 3
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, we thank you for taking the time to comment about your experience with us. Every detail help us to improve ourserves into give you a better service. Thanks again for your review. More

EL MIRAGE, AZ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 21, 2014

The location is amazing and the resort will soon be great. Waves literally crash against your room. The rooms are sparse but clean, with new beds, flat screen tvs, and a large balcony. The staff couldn't be nicer, especially if you throw them a few bucks here and there. Food is mediocre but they are working to improve with new... More

Was this review helpful? Yes 8
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, thank you so much for your comments. We also thank you for taking the time to share your experience. Please let us know if you plan to come back, we will be thrill to welcome you back again soon. Thanks More

Virginia Beach, Virginia
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2014

I had a great experience in isla mujeres. I did not have high expectations due to the reviews and the traveler pictures, so I braced myself when we arrived. The hotel is very old HOWEVER they are doing a lot of renovating which did not bother us at all. I believe in a couple of years this hotel will be... More

Was this review helpful? Yes 4
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, thank you for your review. WE hope you visit us again soon. Thanks! More

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Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mia Reef Isla Mujeres 3*
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#10 On the Beach Hotel in Isla Mujeres
Hotel Class
Number of rooms
140

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