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All 35 Isla Mujeres hotels

Mia Reef Isla Mujeres

3.0 of 5 Hotel   |   Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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Ranked #27 of 35 hotels in Isla Mujeres
A recent review
4 of 5 stars reviewed 3 weeks ago
paige_klein Decatur, Texas
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1,040 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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Massillon, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The Island is beautiful. But make sure you bring mosquito spray. The mosquitos are really bad and most guests are bitten up with large welts on their legs and bodies. Charters come in daily for the snorkeling, hence the need to wear a bracelet to distinguish ourselves from the daily tourists to the staff. Luckily, I didn't have to do... More

Was this review helpful? Yes 3
Boothwyn, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 1 week ago

Well, where do I start......The last time I stayed at this hotel it was over 5 years ago when it was called The Avalon Reef Club. That was my first introduction to Isla. Since then I've been stayiing on the island usually twice a year and have always wanted to get back to the Avalon, but since I was there... More

Was this review helpful? Yes 10
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear Guest, thank you for your comments and for taking the time for this feedback. Regards, More

Chickamauga, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this resort last year and had a great experience so we took our family back this year for a week stay. We still loved the location. The view is priceless. However...we will not go back here unless we here that the direction the new owners go with this resort is the right way. The morale of most... More

Was this review helpful? Yes 12
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear Guest, we thank you first for comming back though we regreat not fullfilling your expectations this time. As for the beach service we do have it now we are sorry your were not able to enjoy the service. Thank you for your comments we are taking this matter under review to make sure doesn't happen again. Regards, More

Decatur, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at Mia Reef for 6 days in August, and I had a great experience. The hotel portion of the resort is under construction and it seems like they have a long way to go for completion. The location is amazing! We stayed in the condo style rooms towards the rear and our room looked right out on to... More

Was this review helpful? Yes 4
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear guest, we thank you for taking the time to share your experience with us. As well mentioned we are still working but is for making our facilities better for your service. Thank you for helping us by giving us your toughts on our place. Regards, More

Midlothian, Texas
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Just got back from a 5 day stay at the Mia Reef on Isla Mujeres. The hotel has a perfect location but other thanthat this hotel completely misrepresents itself on all websites. The entire "tower" hotel is completely closed down under total reconstruction. There are workers present using jackhammers until at least 11pm every night so relaxing outide on one... More

Was this review helpful? Yes 10
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thank you for your feedback. More

Panora
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We are currently staying at the mia reef and have experienced a multitude of disappointments! We purchased the all inclusive plan which is a joke. The website states 2 restaurants not true. They advertise a menu to choose from along with the buffet on the internet. No one offers a menu you have to debate that there even is one.... More

Was this review helpful? Yes 8
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear guest we are sorry for not fullfilling your expectations regarding the vacation at the Reef Isla Mujeres. We still thank you for taking the time to help us improve by giving us your feedback about your experience. thanks for your comments. Regards, More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 27, 2014 via mobile

We stayed at mia for two nights and we really didnt like it. Mia has the best location and beaches in isla- and thats it! The room was dirty, the floor tiles were broken, there was rust in the shower and in the sink. Instade of a blaket we got sheets to cover. The room sayes there is a safe-... More

Was this review helpful? Yes 7
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Thanks for your comments More

East Norwich, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 21, 2014

We stayed at Mia Reef for 1 week in a Villa studio. There was a wedding going on and the lobby was crowded with wedding guests. That said, check-in was fast; the staff were polite and helpful in answering all our questions. Our studio was in a villa on the ocean side....fantastic view! The resort recently changed owners and there... More

Was this review helpful? Yes 2
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, Thank you for your comments, we sure hope to have you some day soon. More

Camas, Washington
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

If you want a peaceful, beautiful spot to enjoy Mexico, Isla Mujeres is what you are looking for. And if you are looking for the best views on the island, the Mia Reef resort is where you need to stay. We just returned from our second stay at the resort and I must say that there have been a lot... More

Was this review helpful? Yes 2
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your comments!! the coffee thing its really important you will make sure to take this under consideration of course! Please come back soon to Isla Mujeres More

1 review
3 of 5 stars Reviewed July 16, 2014 via mobile

Well me and my BFF came we love the water and the wonderful view.. Got to resort they upgraded us and gave us two rooms instead of one because of no hot water on the resort.. which was kind of okay because it was so hot but I do you like to take hot showers even if its hot.. great... More

Was this review helpful? Yes
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your review. Its always a joy to read fresh new comments that will help us on our services. Please let us know when you will return, we will be happy to welcome you again. More

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Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mia Reef Isla Mujeres 3*
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#10 On the Beach Hotel in Isla Mujeres
Hotel Class
Number of rooms
140

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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