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All 35 Isla Mujeres hotels

Mia Reef Isla Mujeres

3.0 of 5 Hotel   |   Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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Mia Reef Isla Mujeres
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58%
Ranked #26 of 35 hotels in Isla Mujeres
A recent review
4 of 5 stars reviewed 1 week ago
paige_klein Decatur, Texas
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1,037 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Chickamauga, Georgia, United States
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort last year and had a great experience so we took our family back this year for a week stay. We still loved the location. The view is priceless. However...we will not go back here unless we here that the direction the new owners go with this resort is the right way. The morale of most... More

Was this review helpful? Yes 9
Decatur, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Mia Reef for 6 days in August, and I had a great experience. The hotel portion of the resort is under construction and it seems like they have a long way to go for completion. The location is amazing! We stayed in the condo style rooms towards the rear and our room looked right out on to... More

Was this review helpful? Yes 3
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear guest, we thank you for taking the time to share your experience with us. As well mentioned we are still working but is for making our facilities better for your service. Thank you for helping us by giving us your toughts on our place. Regards, More

Midlothian, Texas
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Just got back from a 5 day stay at the Mia Reef on Isla Mujeres. The hotel has a perfect location but other thanthat this hotel completely misrepresents itself on all websites. The entire "tower" hotel is completely closed down under total reconstruction. There are workers present using jackhammers until at least 11pm every night so relaxing outide on one... More

Was this review helpful? Yes 6
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thank you for your feedback. More

Panora
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We are currently staying at the mia reef and have experienced a multitude of disappointments! We purchased the all inclusive plan which is a joke. The website states 2 restaurants not true. They advertise a menu to choose from along with the buffet on the internet. No one offers a menu you have to debate that there even is one.... More

Was this review helpful? Yes 3
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear guest we are sorry for not fullfilling your expectations regarding the vacation at the Reef Isla Mujeres. We still thank you for taking the time to help us improve by giving us your feedback about your experience. thanks for your comments. Regards, More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at mia for two nights and we really didnt like it. Mia has the best location and beaches in isla- and thats it! The room was dirty, the floor tiles were broken, there was rust in the shower and in the sink. Instade of a blaket we got sheets to cover. The room sayes there is a safe-... More

Was this review helpful? Yes 4
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Thanks for your comments More

East Norwich, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at Mia Reef for 1 week in a Villa studio. There was a wedding going on and the lobby was crowded with wedding guests. That said, check-in was fast; the staff were polite and helpful in answering all our questions. Our studio was in a villa on the ocean side....fantastic view! The resort recently changed owners and there... More

Was this review helpful? Yes 2
GuestServicesPR, Director de Relaciones Públicas at Mia Reef Isla Mujeres, responded to this review

Dear Guest, Thank you for your comments, we sure hope to have you some day soon. More

Camas, Washington
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you want a peaceful, beautiful spot to enjoy Mexico, Isla Mujeres is what you are looking for. And if you are looking for the best views on the island, the Mia Reef resort is where you need to stay. We just returned from our second stay at the resort and I must say that there have been a lot... More

Was this review helpful? Yes 2
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your comments!! the coffee thing its really important you will make sure to take this under consideration of course! Please come back soon to Isla Mujeres More

1 review
3 of 5 stars Reviewed July 16, 2014 via mobile

Well me and my BFF came we love the water and the wonderful view.. Got to resort they upgraded us and gave us two rooms instead of one because of no hot water on the resort.. which was kind of okay because it was so hot but I do you like to take hot showers even if its hot.. great... More

Was this review helpful? Yes
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thanks for your review. Its always a joy to read fresh new comments that will help us on our services. Please let us know when you will return, we will be happy to welcome you again. More

New York City, New York
2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 15, 2014

As an annual visitor to the Reef for the past ten years, I must strongly disagree with reviewers who complain about the bar and restaurant staff. Yes, the service can be slow at times, but that is not the fault of the waiters! We have never met a waiter or bartender who was rude or impolite. If the ice in... More

Was this review helpful? Yes 3
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear guest, thank you for the comments. WE do take under consideration everything . Every comment, goor or bad is important for us and we do listen to your suggestions. Thank you again for your kind review. More

Lakewood, Colorado
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 14, 2014

I spent a fabulous relaxing week at Mia Reef Isla Mujeres and wondered what all the negative fuss was about. Yes, construction continues - dawn until well after dark - because the new owner is committed to bringing the hotel up to the glory it had before the previous owner let it go to pot. Besides, it was fascinating watching... More

Was this review helpful? Yes 5
GuestServicesPR, Public Relations Manager at Mia Reef Isla Mujeres, responded to this review

Dear Guest, thank you so much for your kind words. It is in our best interest to always improve our services for our guests. Thanks again for your review, this help us a lot. More

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Additional Information about Mia Reef Isla Mujeres

Address: Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mia Reef Isla Mujeres 3*
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Also Known As:
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Avalon Club Reef
Isla Mujeres Avalon Reef

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style
#10 On the Beach Hotel in Isla Mujeres #26 Top resorts Hotel in Isla Mujeres
Hotel Class
Number of rooms
140

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Mia Reef Isla Mujeres and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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