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Mia Reef Isla Mujeres

Calle Zazil Ha s/n Int 7 | Islote Yunque, Isla Mujeres 77400, Mexico
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Mia Reef Isla Mujeres
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1,146 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oklahoma City, Oklahoma
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We love Isla but have mixed feelings about Mia Reef after our 5 day trip with family. We stayed in the main tower. Pros: The location is rare with snorkeling in front and tons of fish to see Clean, bright rooms Staff friendliness (especially Saul in bar) Beautiful views in every room A/C works well in the main tower Beds... More 

Was this review helpful? Yes 1
Silver Spring, MD
Top Contributor
90 reviews 90 reviews
31 hotel reviews
93 helpful votes 93 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have stayed at many, many hotels and I think this hotel is perhaps one of the worst I have ever stayed at. We were in the villas (maybe the hotel rooms are much better). First, the hotel is extremely run down. As a first time visitor to this hotel, if there have been improvements as others have mentioned, they... More 

Was this review helpful? Yes 2
Mia G, Executive Office at Mia Reef Isla Mujeres, responded to this review

Hi Hikerchic Thank you very much for sharing your comments. The hotel is being refurbished we are very sorry for all the inconvenients you had during the stay.We have taken note about the opportunity areas that you have mentioned.We hope you give us another opportunity when the remodelation is over. We are sure you will have a great time with... More 

Travelers are raving about these Isla Mujeres hotels

Ossining, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Wife and i just returned from a two weeks vacation at the MIa. So far it was the best vacation ever. There were a lot of upgrades to the hotel.The staff were fantastic.I want to give praise to ZAIRY, ADASERY,JESUS,Abel,Rodolfo, Armando (who made me a ship in a bottle), Carlos,Saul The cooks AND Mr MARTIN.They treated us like royalty and... More 

Was this review helpful? Yes 4
Mia G, Executive Office at Mia Reef Isla Mujeres, responded to this review

Hi Runningbadwolf, We are very happy to listen you had a great vacation in our hotel.It is really satisfactory that you and your family enjoyed our meals, services, facilities and how helpful our staff was, We will let them know the great experience you had during your stay and the helpful they were. Hoping to welcome you soon to this... More 

Columbus, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2015

Third time at Mia Reef. The updates are amazing and the location cant be beat. The staff is amazing. Loved hanging with Carlos and Jesus. We stayed in the 2 bedroom Jacuzzi suites as always and the changes are just beautiful. Love this little island of paradise. Can't wait till next year.

Was this review helpful? Yes 7
Walnut Creek, CA
Contributor
18 reviews 18 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 23, 2015

My family just returned from a week in a tower jacuzzi suite on the 7th floor (timeshare rental). It was a fabulous vacation! The location of the hotel on its own separate little island was ideal and felt very exclusive. We snorkeled by the rocks to the north of the bridge (right side of hotel looking at the front) every... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2015

Originally in 2003, the location and the laid back island convinced us to grab a week in a tower jacuzzi suite. While we endured the decline during the previous owner's control, the genuine friendliness of the staff at the resort helped us remain optimistic that eventually control would pass to someone of sufficient means to renovate and rejuvenate. The lobby,... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed May 22, 2015

Friend had given me her extra week time share to use. The place was under construction and it needs it bad! The location and views are amazing. We had a great time and are vacationing back to the island this summer. Unfortunately we will be staying at a different resort. But we want to stop by and see the progress... More 

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S. P. Cholula Pue Mx
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 20, 2015

The ex Avalon reef resort is still in renovation. Spa área, villa área still have to be done. But it will get very nice! The seaside lounge and bar is already very beautiful and comfortable with its sofas with lots of cushions and the pool billard now located over there. They have now also for free some bicycles, some canoes.... More 

Was this review helpful? Yes 1
Waretown, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

My family and I just returned from the Mia Reef Isla Mujeres and have never had a nicer or friendly vacation in all our experience traveling to Mexico. The people who work for Mia where absolutely the best most helpful and friendly people we have ever met! Especially a lady Amacely and the front reception lobby, and many more..waiters and... More 

Was this review helpful? Yes 3
Lynchburg, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 10, 2015

From reading some of the terrible reviews I was a little panicked and almost cancelled my trip to Mia Reef......... I am so glad I went! Mia Reef is a smaller hotel, but quite large in Isla Mujeres terms, The Hotel has been abandoned and run down. A new owner has taken over and renovations are in progress. Don't let... More 

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