We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Playa La Media Luna Hotel

Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz 1, Isla Mujeres 77400, Mexico
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Playa La Media Luna Hotel
Professional photos View all
Browse nearby
Playa La Media Luna Hotel
Share an Experience

301 reviews from our community

Traveler rating
    108
    135
    34
    11
    13
See reviews for
44
152
8
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (301)
  • Mar-May only
    (71)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (104)
All months
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Isla Mujeres is a wonderfull place.. peacful , with awesome beach... the main problem - there are no many nicely hotels.. m Me and my wife visited Isla on part of honeymonn and really concern about this fact.. but to our surprise , we had lucky we bookes Hotel Playa Media Luna.. great hotel with peacful, private beach, located on... More 

Was this review helpful? Yes
Reston, Virginia
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago NEW

Million dollar view. Was hard to leave each day. Hotel was clean; although it could use some sprucing up. Staff, with the exception of one gentleman, were very professional and helpful. Room and bathroom were clean and comfortable. Best room amenity was terrace and in room hammock. Far enough away from town that we felt we could get away and... More 

Was this review helpful? Yes
San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

The view from our room was by and large the best thing about it. We booked a jacuzzi suite for 5 nights in Nov 2014. The sheets were scratchy and the duvet looked ancient. The jacuzzi was anything but. The water was hardly lukewarm, and the jets barely worked at all. The staff did send someone up to fix the... More 

Was this review helpful? Yes 1
NY
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a classic authentic Isla Mujeres hotel. To wake up to a sunrise over the tiny lagoon that you see out your window, and the light breeze, some would ask "Is this heaven" . This hotel is perfect for a family or a romantic getaway. It is quite, it is simple. It is authentic. We stayed in the... More 

Was this review helpful? Yes 2
Tlayacapan, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Quiet, right on the beach, clean, friendly, comfortable, small and unique. Close to the center of town, amazing wildlife in the rocks on the beach! Incredible view! I think we got lucky. Media Luna is what we were looking for.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I really liked the accommodations, and they where really nice the first time I was there. But I wanted to go for a second time, so I called to make a reservation... The girl on the other end of the line was really rude, like if the hotel didn't want our business. Unfortunately I'll never go back. I live in... More 

Was this review helpful? Yes 1
London
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed with family in a standard room. Fantastic view steps from the beach! Unfortunately the room was badly in need of some TLC, a good clean and decent bed linens (Old smelly pillows and blankets, sand in our sheets? broken bathroom cabinet and wardrobe? No excuse). Unfriendly, unsmiling girl at front desk should not work in tourism, but the manager... More 

Was this review helpful? Yes 1
Louisville, Colorado
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2015

May be the best location on the island due to the fact that it has direct beach access (although swimming is tough due to the coral formations) with no vendors, very quiet beach, and only a few steps from all of the loud fun party beach areas. Close to several really good restaurants. We were in the bungalow and it... More 

Was this review helpful? Yes 3
Manhattan, Kansas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 14, 2015

This hotel is exactly what we had hoped for. It is the perfect combination of affordable price, tremendous location and well maintained facilities. The rooms are not modern, but they are clean and well kept. Now the pool, patios and decks are incredible. The entire outdoor space of this hotel sit right next to the ocean. We spent lots of... More 

Was this review helpful? Yes 3
Chicago, Illinois
Top Contributor
93 reviews 93 reviews
35 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed February 10, 2015

This was my 4th time back to Playa La Media Luna. The desk staff has always been polite and helpful and their english is very good. The management has obviously kept up an aggressive maintenance program, which is almost essential in the salt water environment surrounding the hotel. I have stayed in a first floor and second floor room and... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

264 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (262)
Viewed
Hotel & grounds (84)
Viewed
Pool/beach area (52)
Viewed
View from room (23)
Viewed
Room/suite (47)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
0:55
Videos (1)
Viewed
Other (52)

Management photos: Courtesy of the property manager

Viewed
All management photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question