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Hotel el Paraiso

Calle Uribe #8 | Colonia Centro, Isla Mujeres 77400, Mexico
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8 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (8)
  • Mar-May only
    (1)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (3)
All months
Level Contributor
1 review
5 of 5 stars Reviewed October 20, 2014

Stayed here with my daughter, aunt, mother and elderly grandmother. Loved it. Everyone, including the kids were friendly & helpful going out of their way to ensure we were happy & comfortable with every aspect of our stay. My daughter forgot her ipod charger, they found one for her. They put an extra bed in our room. They put extra... More 

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Austin, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 18, 2014

Just returned from 2 nights at Hotel el Paraiso. Arrived to Isla with no reservations and spotted the place from the ferry and walked over. Staff and owner all very warm and easy-going. Stayed on the ground floor outside of the pool next door to where it seems the owner lives/works. There are no noisy clubs near by and the... More 

Was this review helpful? Yes 1
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 26, 2014

well, THE ROOMS WERE CLEANED EVERYDAY, IF WE ASKED FOR ANYTHING, THEY PROVIDED. I took my three grown children there with me, the rooms are large, they accommodated an extra single bed,..Very nice people, very safe, nice pool, no one really used the pool except to cool the feet, as the ocean water right across the street. , but a... More 

Was this review helpful? Yes 1
Toronto, Ontario, Canada
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 27, 2013

I scoured the island for an affordable place to stay during the high season (christmas 2014) and Hotel Paraiso was one of the best I saw. The amenities: -Lovely courtyard with in ground pool and chairs -COMMUNAL KITCHEN. Was kept fairly clean while I was there. -Rooms include air, MICROWAVE and large mini fridge -Many had nice balconies -Very clean... More 

Was this review helpful? Yes 2
Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 15, 2013 via mobile

Needed 2 nights at the end of my last trip to isla. This hotel is quiet, clean, very close to the ferry, and didn't even blink at my 5 pound dog when I booked in, after being refused at many other hotels. There is a communal kitchen and an unheated pool in the courtyard. The owners were friendly and quick... More 

Was this review helpful? Yes 2
Winnipeg, Canada
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed January 16, 2012

My only hesitation in giving Paraiso this glowing review is that we are always able to book our favourite room and now, it may not be available. I have stayed at the hotel three times in a variety of rooms. Don Salome and his family are perfect hosts-very friendly and accommodating but my ability to speak to them in Spanish... More 

Was this review helpful? Yes 8
Corona, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 10, 2011

My husband and I just came back from Isla Mujeres, and had the pleasure of staying at El Paraiso Hotel for 5 nights. The staff at el paraiso are local people who treated us like family members, they were great. I was supper impressed on how new and clean the hotel is. I was even more impressed on how large... More 

Was this review helpful? Yes 3
New England
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed February 7, 2010

We stayed from 23 to 30 January. We selected Paraiso, because of its location in a slightly quieter area of Centro and because of its overall facilities. We found it very pleasant and well located and unbelievably clean. I wonder if perhaps they could have been a little better prepared for us, as we had to ask for towels and... More 

Was this review helpful? Yes 8
elparaiso2010, Owner at Hotel el Paraiso, responded to this review

Hi, thanks for your comment, what do you suguest we improve? thanks More 

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Amenities