We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel La Joya

3.0 of 5 Carretera al Garrafon, Km. 5 | Punta Sur, Isla Mujeres 00000, Mexico
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence 2014
Hotel La Joya
Professional photos View all
Browse nearby
Hotel La Joya
Write a Review

144 reviews from our community

Traveler rating
    111
    22
    8
    3
    0
See reviews for
21
94
6
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (39)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (44)
All months
Newcastle
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights while on vacation. We had a beach front room with oceans views from the bed. The room is large and the bathroom clean. Edward the manager was fantastic he made us feel welcome, organised our washing and a golf cart for us to drive while on the island - do this if you can... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The good: great location on a cliff, overlooking the ocean, to the west (you can see the sunset) We had a room right on top of the swimming pool. At first, we feared it'd be noisy, but the lack of guests in the off season made sure we had the pool all to our selves! All rooms have porches overlooking... More

Was this review helpful? Yes 1
Aarhus, Denmark
Top Contributor
72 reviews 72 reviews
58 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in room 8 for two nights. Room has twin beds and partial sea view with a nice terrace overlooking the sea. There is access to the beach from the hotel but it's not a sand beach where you lie and relax. It's mainly for snorkling. The hotel is located at the south end of the island. It takes 10-15... More

Was this review helpful? Yes
Arkhangelsk, Russia
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was chose because of it exotic, the previous reviews and price. The hotel is a bit far from downtown, but it motivates to rent a golf-car that makes your rest more adventure and lets you to know the Island closely. The friendly attitude of the owners (Eric and Paula) and staff (Juan and Eduardo - yep-boy) throughout the... More

Was this review helpful? Yes
new york
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014

This review is very late but I tell you this was a wonderful place to stay. We are going back in Feb2015 for 4 days. We stayed last year in Jan for 10 days. The couple that run the place are great. Everything that we needed was attended to. Resturant was also very good. Clean,quiet and what a view.The room... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 16, 2014

We stayed in the Tulipan room. It was excellent. The personnel was very friendly and Eduardo was a big help in arranging necessities for us. The hotel has a small pool with an amazing view and direct access to the sea. The room good with a 1 person bath and a spacious balcony (2 chairs + table, 2 rocking chairs... More

Was this review helpful? Yes
Niwot, Colorado
Contributor
16 reviews 16 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 4, 2014

We had a great time at La Joya and Juan is a fantastic cook. The ceviche is fantastic and probably the best on the isla. Eduardo is the new manager and is super friendly and really works hard to make sure you enjoy your time there. The rooms are very clean and a nice respite from the bustle of town.... More

Was this review helpful? Yes 1
Washington, D.C.
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 29, 2014

I wanted to swim with whale sharks, so a friend found us a room at Hotel La Joya. What luck! This gorgeous hotel is built into a hillside, so each unit has a veranda, with a hammock, table, and chairs overlooking the sea. Breakfast was included in our rate, and we could have it delivered to enjoy the food and... More

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 22, 2014

The views from La Joya are quite beautiful. The hotel itself is relaxing and comfortable and the staff was accommodating. However, upon booking, I did not realize how far away La Joya is from the main town of Isla Mujeres. It is a 15 minute cab ride to the center of town and there is nothing within walking distance of... More

Was this review helpful? Yes 2
Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 20, 2014

My husband and I enjoyed our stay at Hotel La Joya, but think our stay could have been improved with a few extra touches to make it excellent rather than average. The manager was very friendly when we arrived, but immediately took us into the TINY reception and started calculating what we owed which we had to pay immediately. we... More

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Hotel La Joya?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel La Joya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel La Joya

Address: Carretera al Garrafon, Km. 5 | Punta Sur, Isla Mujeres 00000, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel La Joya 3*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Regatta Hotels, Odigeo and Tingo so you can book your Hotel La Joya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

220 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
View from room (25)
Viewed
Dining (10)
Viewed
Hotel & grounds (50)
Viewed
Pool/beach area (38)
Viewed
Room/suite (27)
Viewed
Bathroom (9)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Pool/beach area (3)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Price Your Stay