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Hotel La Joya

3.0 of 5 Carretera al Garrafon, Km. 5 | Punta Sur, Isla Mujeres 00000, Mexico
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Certificate of Excellence 2014
Hotel La Joya
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Hotel La Joya
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154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is perfect for a romantic getaway. You will need a golf cart or some sort of transportation to get there from the ferry dock. It takes about 15-20 minutes ride by golf cart. This place is very authentic and beautiful. I loved their design tiles on the walls and bathrooms. If you like modern places to stay, this... More 

Was this review helpful? Yes 2
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here for 6 nights early january. rooms 7 and 10 both had unencumbered views out to sea. the place is more beautiful than the photos if you can believe that. we chose the south end of the island which we preferred as it's peaceful and scenic. if you like the hubbub of downtown then this place may not... More 

Was this review helpful? Yes 3
Cortland, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned yesterday from a Six night stay at Hotel La Joya and we miss it already!!! Edguardro Was an amazing Host and treated us like gold! He is a very hard worker and went out of his way to accommodate all guests! We have traveled to Isla Mujeres many times and stay a different location each time! But... More 

Was this review helpful? Yes 2
Chicago, Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

Stayed for a long weekend before Thanksgiving in Room 1 Tulipan. Would recommend if you want upper level, away from pool and with unobstructed view. I agree with those who say it is remote ... Not even a walking area outside the gate. And the continental desayuno is basic. Coffee was good but dry creamer, plain toast with non butter... More 

Was this review helpful? Yes 1
Cagliari, Italy
Top Contributor
70 reviews 70 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed November 21, 2014

It's a lovely place indeed but we paid 90USD but all in one the place should cost no more than 60USD/night. Its plus are no doubt the view from the rooms, the nice pool area and the helpful receptionist but the minus are possibly a deterrent: rooms and the bathroom definitely need to be refreshed; the place is cut off... More 

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16 reviews 16 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 4, 2014

If you are searching for a quiet retreat from the insanity of the rest of the world, this little sliver of paradise might be the tonic you need. We stayed in room 6 with a porch and grass sitting area and a spectacular view of the Caribbean and mainland Cancun. Eduardo handles the particulars of the stay, is very friendly... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

We stayed the last week in September, 2014. The place is beautiful. We stayed in room #5, nice balcony, great view of the sea, new A/C - worked perfectly, excellent continental breakfast, - which they brought to the room - we eat on the balcony. Eduardo, the manager, was friendly and very helpful. Juan, the chef, prepared lunch one day... More 

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London, United Kingdom
1 review
4 of 5 stars Reviewed October 23, 2014

Beautiful views, lovely rooms and balconies. Really helpful and friendly staff. A bit out of the way from the main town on the island, making is very peaceful, but a 10 mins taxi ride (usually c. 78 pesos) downtown. Lovely to have breakfast on the balcony, but breakfast itself a little limited.

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed here for 5 nights while on vacation. We had a beach front room with oceans views from the bed. The room is large and the bathroom clean. Edward the manager was fantastic he made us feel welcome, organised our washing and a golf cart for us to drive while on the island - do this if you can... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2014

The good: great location on a cliff, overlooking the ocean, to the west (you can see the sunset) We had a room right on top of the swimming pool. At first, we feared it'd be noisy, but the lack of guests in the off season made sure we had the pool all to our selves! All rooms have porches overlooking... More 

Was this review helpful? Yes 2
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Additional Information about Hotel La Joya

Address: Carretera al Garrafon, Km. 5 | Punta Sur, Isla Mujeres 00000, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel La Joya 3*
Number of rooms: 11
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