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Casa de los Suenos

Certificate of Excellence
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Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
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1 room 1 adult
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396 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my second trip to this wonderful island and our second stay at this hotel. It just keeps getting better. Since our last visit the water park is a delightful addition. I particularly enjoyed lunch and beverages at the adult swim up bar. I could watch my son play on the water slide, water zipline, stand up paddling and... More 

Helpful?
Thank Barbara B
Leicestershire
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

We were really looking forward to staying here but were really underwhelmed I'm afraid. We booked a King Ocean View (we got Joy) and half of our balcony was shaded by the room in front. The decoration of the room was also very basic for the price, that said I agree with the other reviewers comments on the quality of... More 

Helpful?
Thank TheGromits
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We chose Casa de los Suenos based on reviews from trip advisor and were very impressed. Although the hotel was rated as the second top hotel on Isla Mujeres, to us, this hotel was number 1. The check in process was quick and easy, Nahim did a great job orienting us to the property and spoke of all of the... More 

Helpful?
1 Thank Janella S
Richardson, Texas
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa de los Suenos now offers a great new BBQ menus, if you like BBQ you won't find any better on the Island or in Cancun. This is all new but you would swear that they had been at it for years. Good ol fashion Texas BBQ.

Helpful?
2 Thank Buck4405
Washington DC, District of Columbia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent one night here before our departure back the to the States and loved everything about this place. It was quirky and cozy and not overrun with water park day guests when we were there--possibly because we arrived in early evening and left by noon the next day, which was rainy and overcast. Our welcome was warm and gracious.... More 

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Thank fashionbizarre
Wellington, New Zealand
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are so sad to be leaving Casa de los Suenos today after five nights stay. All the photos you see are accurate but what they don't convey is the wonderful relaxed feeling and the friendliness of the lovely team that work here. Beautiful rooms (and they've thought if everything to make you feel at home), private and so comfortable.... More 

Helpful?
Thank Andrea K
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been coming to Isla for 20 years, and a world traveler. This property is truly paradise. Romance, relaxation, fun in the sun. My accommodation was in the Abundance Suite. The room is absolutely beautiful, the decor so tasteful. The bed, linens, pillows and body products are top notch. I believe this is the only bed in the world... More 

Helpful?
Thank Cindy G
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at Casa de los Suenos in December 2015. There is a cat on the premise so you will see cat hair everywhere you go, even on all the outdoor furniture and lobby furniture - didn't like that. Hope you aren't allergic! Also the room was not cleaned well. The food was terrible. Don't order the quesadilla or breakfast... More 

Helpful?
1 Thank Msami1
Jade Z, Owner at Casa de los Suenos, responded to this review

Thanks for staying with us at Casa de los Sueños. It is regrettable that you were not able to enjoy your time on Isla Mujeres. I would like to clarify a few points. First, our housekeeping staff of six takes excellent care of all our hotel areas and our ten guest rooms. The property does keep two cats who are... More 

Savannah, Georgia
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

I spent four nights with some friends here at the beginning of December. As soon as you walk in the front door you enter into a gorgeous villa that sits a top a hill on the Island so you can look down over the ocean from most of the rooms. The staff here are incredible and the food from the... More 

Helpful?
Thank Bryan M
Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I enjoyed five days at Casa de los Suenos in early December, and the experience was top-notch. We've only visited Mexico twice and so had 'newbie American tourist' concerns, but found the hotel to be an oasis of beauty and calm. Our room - the Serenity suite with the jacuzzi - was spacious and extremely well air... More 

Helpful?
Thank Numismancer
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