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All 35 Isla Mujeres hotels

Casa de los Suenos

4.0 of 5 Hotel   |   Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
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Casa de los Suenos
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89%
Ranked #2 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
john h Miami, Florida
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262 people have reviewed this hotel

Traveler rating
    211
    24
    11
    5
    11
See reviews for
26
108
9
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent two days at Casa de los Suenos, Family weekend the accomodations and the service was outstanding. From the moment we arrived the room was ready before scheduled greeted with a smile and hospitality and a breathtaking view. From top to bottom we enjoy the property, the view, the attention to detail and most of all the over the... More

Was this review helpful? Yes 2
South Florida, USA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After reading other travelers' reviews, my friend and I picked this hotel because we hoped for a more peaceful hotel for our stay on Isla Mujeres. Upon arrival we could tell that we had made the right choice. The current owners (apparently there were a few prior owners) have done a great job of making you feel as if you... More

Was this review helpful? Yes 9
Waynesville, North Carolina
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived mid July 2014 for a week with husband before a conference week in Nassau (at Atlantis). Big contrast to move from this quiet oasis that felt rustic, private and personal to Nassau crowded big institutional hotel, from 10 rooms to 2000. Usually do airbnb (so I'm a first-time poster on TA motivated by the great week here, (I'm restaurant-experienced,... More

Was this review helpful? Yes 6
Seattle
Senior Reviewer
6 reviews 6 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The say they are small and quiet - but they let anyone come in during the day. Classic rock was cranked loud throughout the morning and afternoon - which seemed odd and out of place. We wanted quiet and quaint - which is what was advertised - but with bands playing every night until midnight it was hard to relax.... More

Was this review helpful? Yes 12
BarManager, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to review our property. We regret that you were not able to enjoy your vacation with us. We wanted to take the opportunity to set the record straight. You actually visited our hotel from December 23-25, 2013 not in March 2014. For entertainment, our property had a single acoustic guitar player both nights during... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed at this hotel back in February. The rooms and hotel were nice but the service was not great. Our shower was freezing and the water would not warm up. We told the manager about this 3 times and it never got fixed our whole stay. Sounds like a petty complaint but when spending approx $250... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

I was married here last month and had the pleasure of staying in the presidential suite for 5 nights. Best money one can spend. You basically get your own house on the island. The staff made the wedding fabulous and it was absolutely perfect. We couldn't ask for anything else and will be returning many more times. This place is... More

Was this review helpful? Yes 3
Fort Lauderdale, Florida
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014 via mobile

My wife and I have been coming to isla every year for the last 8 years. Finding Casa de Los suenos was the best thing we ever did. You will not find a better place on the island (trust me we have tied them all)! The staff is super friendly and add to the peaceful charm of the hotel!!! Thanks... More

Was this review helpful? Yes 4
Contributor
11 reviews 11 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 27, 2014

The hotel has a few rooms and a beautiful view. They do not have a beach, but there is access to the ocean through one of the restaurant that they have. The service should be improved a lot. When we got there, the sink was not working properly and it was a funny smell. The front desk staff, a guy... More

Was this review helpful? Yes 6
BarManager, Owner at Casa de los Suenos, responded to this review

Thank you for choosing to stay with us in May. We regret your visit did not live up to your expectations. While we always strive to deliver a perfect experience from the outset, we wish we had been informed of your challenges during your stay. We certainly would have appreciated the opportunity to correct any issues in your room. We... More

Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2014

I just spent my 2nd winter vacation at Casa De Los Suenos (House of Dreams). What I love about it is it's uniqueness - it is a small 5-star boutique hotel with nothing like it on the eastern side of Mexico (Conde Nast Traveler magazine). I stumbled on it my 1st winter in 2013 when I'd already had long-term accomodations... More

Was this review helpful? Yes 2
Stephenville, Texas
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

This quaint hotel is the perfect location if you are looking for a quiet get- away with excellent costumer service. There were several nights my husband and I were going to leave the resort to try other restaurants. We would walk down to the beachfront bar and restaurant for a quick drink and just stay! We knew we couldn't beat... More

Was this review helpful? Yes 4
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Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa de los Suenos 4*
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Spa Hotel in Isla Mujeres #1 Luxury Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 
Number of rooms
10

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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