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Casa de los Suenos

Certificate of Excellence
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Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
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Free breakfast with your stay
Best prices for: 1 room 1 guest
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Casa de los Suenos
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Casa de los Suenos
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335 reviews from our community

Traveler rating
    268
    35
    14
    7
    11
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36
159
10
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Olympia, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This review is based on our experiences in hotels and resorts in several cities in Mexico. This place REALLY wants to be upscale. It really ISN'T. -Over 100 people came through all areas of the hotel looking for free drinks, free food, just visiting, searching for the restaurant, invited to get a tour, etc. I felt no "tranquility, peace, and... More 

Was this review helpful? Yes 3
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to share your thoughts. I apologize that we did not meet your expectations on your recent trip with us. March is often a busier time on Isla Mujeres, with a lot of people visiting the island and day tripping from Cancún. Our recently completed improvements are designed to allow our hotel guests a more... More 

new york city
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband found this dream hotel. If you are staying in Isla Mujeres, this is THE hotel where to go to relax for a couple and have a great romantic time. Let alone the outstanding location and the view the hotel has to propose over the wide open sea, the premises, the variety of amenities and the quality of the... More 

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Las Vegas, Nevada
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I found this place while exploring Isla Mujeres and WOW, we fell in love! We were both speechless at how stunning everything about this place was that we naturally decided to spend most of our day at this gorgeous hotel. It's simultaneously authentic and modern. The hotel has lots of character, interesting architecture and several different 'levels/elevation... More 

Was this review helpful? Yes 1
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently got married at Casa de los Suenos, and it was absolute perfection. Suenos helped us to put on a first class event and a wedding so fantastic we couldn’t even have dreamed it up. Our guests have given us the most wonderful feedback on how elegant and fun their experiences were, and that is testament to the staff... More 

Was this review helpful? Yes 2
Knoxville, Tennessee
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous property with great snorkeling and kayaking right off the pier. They are currently installing a water slide feature and terraced pools. Food was amazing. A relaxing visit in a world class, boutique setting. Will be back.

Was this review helpful? Yes 1
Orlando, FL
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from our wedding on Isla Mujeres. This is long, but I have so many great things to say about Casa de los Suenos. We reserved the whole hotel and I can not recommend this place highly enough. Everyone keeps raving that they had the time of their lives on Isla, and Casa de los Suenos was largely responsible.... More 

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Mexico
Contributor
13 reviews 13 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Spent two nights in may - 15 at "sol" the cheapest room at the hotel. The bed is in ruins, toilet didn´t work. Don´t expect a good night sleep either since A/C for the top romos are just above "sol". The Pier is very nice but some renovations of the pool and restaurant are not what you expect at a... More 

Was this review helpful? Yes 2
Jade Z, Owner at Casa de los Suenos, responded to this review

Thank you for choosing to stay at Casa de los Sueños. We are sorry you did not enjoy your time with us. As we recall your primarily complaint was that you were on the first floor, and preferred a second-floor view. We regret you did not book the room you preferred to stay in before your arrival. Although such rooms... More 

Arlington, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are two amazing things that stand out about this hotel, the service and the setting. From the moment we arrived they made us feel right at home, we got complimentary drinks, mini fridge was stocked with complimentary drinks which were replenished daily. Seriously, they nail customer service. Our room was very clean, nicely decorated, the bed felt amazing, it... More 

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traverse city, michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came for a family wedding and our group booked the entire resort. The trip could not have been more perfect. All the rooms were different but very special. The four pools were the perfect temperature. The bride and groom stayed in the presidential suite which was over the top luxury. Our day started with coffee and jiuce outside our... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

My sister had her wedding here on May 25th and it was exceptional. We had the whole hotel and every guest room was beautiful and comfortable. Jade, the wedding planner, was on top of every detail and did an incredible job. Thank you Jade for helping to create such a special event for our family and friends! From breakfast to... More 

Was this review helpful? Yes
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