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All 35 Isla Mujeres hotels

Casa de los Suenos

4.0 of 5 Hotel   |   Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
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Casa de los Suenos
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89%
Ranked #2 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
jobrite Pacific Palisades
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267 people have reviewed this hotel

Traveler rating
    216
    24
    11
    5
    11
See reviews for
27
111
9
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Pacific Palisades
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We found Casa de Los Suenos online when looking for a spot that could accommodate the various desires of a big, extended family on vacation. You could say we got there by the luck of the draw. And oh, how lucky we were! The resort is as breath-takingly beautiful as the photos online suggest. In addition to the amazing view... More

Was this review helpful? Yes 2
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were touring the island on our go-karts when we luckily drove by Casa hoping to have a couple of cold drinks and lunch. What a surprise when we walked through the entrance and saw the view of the water, the pool and tropical open air lobby! We were greeted by a couple of very friendly staff and got seated... More

Was this review helpful? Yes 1
Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our first vacation to Isla Mujeres and some how we found Casa de Los Suenos on line. We booked 10 days for January 2014. I highly recommend the 2nd level. The view is amazing! Not a single regret, wonderful king size bed, quiet surroundings and wonderful balcony. Each morning fresh coffee and fresh squeezed orange juice were brought to your... More

Was this review helpful? Yes 2
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Casa is the only choice if you are visiting Isla Mujeres. Quiet, gorgeous, exclusive. The staff and property are 5 star - the food , as well. We intended to try other island restaurants, but didn't need to. After snorkeling and swimming with the whale sharks we had no need to return to town. The crystal clear water at the... More

Was this review helpful? Yes 2
Houston, Texas
Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 1 week ago

We stopped by on a golf cart looking for a place where we could sunbathe, swim and have a cocktail and wow we were blown away!! Great food masterfully plated and service was awesome. The place had a quite exclusive feel to it. The view was beautiful and the dock beckons you to run and jump in the water. I... More

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Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2014

We spent two days at Casa de los Suenos, Family weekend the accomodations and the service was outstanding. From the moment we arrived the room was ready before scheduled greeted with a smile and hospitality and a breathtaking view. From top to bottom we enjoy the property, the view, the attention to detail and most of all the over the... More

Was this review helpful? Yes 2
South Florida, USA
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 21, 2014

After reading other travelers' reviews, my friend and I picked this hotel because we hoped for a more peaceful hotel for our stay on Isla Mujeres. Upon arrival we could tell that we had made the right choice. The current owners (apparently there were a few prior owners) have done a great job of making you feel as if you... More

Was this review helpful? Yes 10
Waynesville, North Carolina
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

Arrived mid July 2014 for a week with husband before a conference week in Nassau (at Atlantis). Big contrast to move from this quiet oasis that felt rustic, private and personal to Nassau crowded big institutional hotel, from 10 rooms to 2000. Usually do airbnb (so I'm a first-time poster on TA motivated by the great week here, (I'm restaurant-experienced,... More

Was this review helpful? Yes 7
Seattle
Senior Reviewer
6 reviews 6 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 18, 2014

The say they are small and quiet - but they let anyone come in during the day. Classic rock was cranked loud throughout the morning and afternoon - which seemed odd and out of place. We wanted quiet and quaint - which is what was advertised - but with bands playing every night until midnight it was hard to relax.... More

Was this review helpful? Yes 12
BarManager, Owner at Casa de los Suenos, responded to this review

Thank you for taking the time to review our property. We regret that you were not able to enjoy your vacation with us. We wanted to take the opportunity to set the record straight. You actually visited our hotel from December 23-25, 2013 not in March 2014. For entertainment, our property had a single acoustic guitar player both nights during... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 17, 2014

My boyfriend and I stayed at this hotel back in February. The rooms and hotel were nice but the service was not great. Our shower was freezing and the water would not warm up. We told the manager about this 3 times and it never got fixed our whole stay. Sounds like a petty complaint but when spending approx $250... More

Was this review helpful? Yes 4
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Additional Information about Casa de los Suenos

Address: Carretera a Garrafon | Fracc. Turquesa lote 9 A y B, Isla Mujeres, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa de los Suenos 4*
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Also Known As:
Casa De Los Suenos Hotel Isla Mujeres

338 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Luxury Hotel in Isla Mujeres #1 Spa Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
From the moment you walk through the door, Casa de los Suenos radiates tranquility, peace and a sense of "home." Whether you’re planning a family reunion, a wedding destination in Mexico or an extraordinary relaxing vacation, Casa de los Suenos is the answer to your dreams. Breathtaking views and an inviting atmosphere are the hallmarks of this beautiful boutique hotel, as with its warm and attentive staff. Casa de los Suenos staff has the time and grace to discover and fulfill their guests' needs and wishes. The property has nine suites all with ocean view and a Presidential Suite. Spa services are available everyday. ... more   less 
Number of rooms
10

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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