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All 35 Isla Mujeres hotels

Francis Arlene Hotel

2.0 of 5 Hotel   |   Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
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Francis Arlene Hotel
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Ranked #21 of 35 Hotels in Isla Mujeres
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5 of 5 stars reviewed 2 days ago
2010Olympics Vancouver, Canada
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98 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I found this hotel to be very conveniently located for what we wanted to do - walk to the beach (2-10 minutes depending on where you want to go) , shop and eat (1 minute), etc. It is not a beach front resort (which are $150US/night and up from there), but it is very clean, safe and most of all,... More 

Was this review helpful? Yes 2
Chicopee, MA
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 19, 2015

Our room at the Frances Arlene was alright, except for the toilet that didn't want to flush. I told the font desk; they said it was fixed, but it wasn't any better. Location is so-so. Two LOUD nightclubs in the area forced us to sleep with windows closed and earplugs. We departed two days early so we could get some... More 

Was this review helpful? Yes 1
Sacramento, California
Top Contributor
65 reviews 65 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 3, 2015

Hotel is located one block away from the main Hidalgo street and 5min walk from the city's beach Playa Norte. Front desk people Daisy and Elizabeth are very friendly and helpful. Rooms are basic, clean and comfortable. It is located on a quiet street with many places to eat. Wi-fi is slow sometimes. This is a perfect place for a... More 

Was this review helpful? Yes 4
Oxford, United Kingdom
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 13, 2014

Positives, nice big bed, powerful fan (didn't need air con), good location, nice cleaner. Negatives, sheets stained and towels stained - would at least expect clean linen. Reception staff hardly speak. Probably wouldn't stay again.

Was this review helpful? Yes 3
New York City, New York
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 16, 2014

Great hotel. Rooms in the front are beautiful. Hotel is only a block from the downtown action but away from the noise, very peaceful. I stayed for one night because of the cost but it's not really expensive for what you get. Very well decorated, clean, plenty of hotel water. Highly recommend.

Was this review helpful? Yes 3
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2014

We loved our stay here. The Francis Arlene is in the perfect location. Just around the corner from the Malecon for my morning walks to watch the sunrise and collect sea glass as well as being one street over from Hidalgo where the main restaurants are. Our room was great with a balcony that had a view of the ocean... More 

Was this review helpful? Yes 6
Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 6, 2014

I loved this hotel, it has so much detail everywhere. The inside garden is beautiful, and the rooms are decorated very cute and with great care. It felt a bit like staying with my grandparents, where everything is perfectly decorated, a flower cloth on every table, a picture on every wall, and everything spotlessly clean. Fan, fridge, a/c, it all... More 

Was this review helpful? Yes 12
Ormond Beach, Florida
19 reviews 19 reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 22, 2014

Stayed here for almost two weeks!!! Moved three different rooms to due our party size growing and shrinking each room was great. ac, frig, fan, I would definitely stay here again. Its very quaint and fits in with the area very well. Not like a large commercial hotel. staff is very friendly and laid back.

Was this review helpful? Yes 12
Mancos, Colorado
15 reviews 15 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 16, 2014

We just came back from a trip from Isla Mujeres where we stayed at the Francis Arlene Hotel. Our room was in the back overlooking the quiet courtyard. It was spotlessly clean, very quiet with a private balcony and a quiet air conditioner. There was always purified water in the courtyard for drinking, also a refrigerator in the room to... More 

Was this review helpful? Yes 18
Toronto, Canada
Top Contributor
103 reviews 103 reviews
34 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed January 3, 2014

I have mixed feelings about this hotel. We stayed in a ground level room, with a "balcony" looking out to a parking lot, but a nice view of the courtyard (with mozzies). It is very close to the free to use water dispenser. The room itself is dated, but it has a cold fridge, microwave, a coffee maker, cutlery, plates... More 

Was this review helpful? Yes 7
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Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
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Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres

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Hotel & grounds (12)
Room/suite (13)
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Dining (1)
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