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Francis Arlene Hotel

Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Hotel amenities
1 room 1 adult
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Francis Arlene Hotel
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116 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

So the hotel is fairly basic and I wouldn't say I would never stay here again, I just wouldn't do so super willingly when there are so many better places to stay for about the same amount of money 150$ per night (per night) and 10$ extra for each extra person. The location is good, the balconies are nice, and... More 

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1 Thank Sotro74
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 12, 2015 via mobile

A cheap and central option - nothing fancy, but the location is good if you just need a bed after a day at the beach and dinner in one of the many nearby restaurants. It looks good from the outside, but is a bit 'rustic' on the inside. It is not dirty, but could use a head to toe cleaning.

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1 Thank Kate N
Chelem, Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 12, 2015

Having never been on the Island before, Someone else picked the accommodations. It Is very quiet, and clean. Nothing fancy but very adequate for a few days away. A/C, & Kitchenette The rooms could use some updating, but you can't beat the price!

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2 Thank Rose C
Cancun, Mexico
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 15, 2015

We have been visiting Isla Mujeres for many years and have always stayed at Francis Arlene. Since they employed a new front of house manager Rolando Leal the service and the quality of the hotel has gone done hill in all respects. Our last visit was at end of July. The prices have gone up 60% in the last year.... More 

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5 Thank E B
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 2, 2015

The location is great; nice and quiet. The building is quite attractive, and in good condition. However, in the rooms, as of June 2015, the beds are getting very old, as are the sheets and towels. However, for the price, it is hard to complain. Despite being old, everything was still quite clean. The staff were friendly.

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1 Thank YYCFly
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 29, 2015

I stay 4 nights at this hotel.It is walking distance to everything. The room was clean and the air was real nice. i had a view of the water from my balcony. the hot water was better than most places that i stayed at in Mexico The gentleman Ranolda has help ful and cheerful.My only problem was i had to... More 

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3 Thank kiloideas
Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 26, 2015

This family-owned hotel has been a staple on Isla Mujeres for decades. It is simple, peaceful, and safe. The accommodations are nothing fancy but easy to work with. King bed was comfortable, clean linens every 3 days, refrigerator and AC in room, and access to a purified water dispenser in the interior garden/courtyard. (Just supply your own container.) Book exchange... More 

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3 Thank MandN_Texas
Isla Mujeres, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 14, 2015

My husband and I enjoyed this hotel. We had an ocean view from the deck in room 15. Good king sized bed, strong quiet a/c, small fridge, TV with english shows and very friendly staff. Close enough to north beach, 5 minute walk and very close to restaurants. Quiet neighborhood. We spent 4 nights and had a great time here.... More 

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2 Thank Christal43
Ann Arbor, Michigan
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 18, 2015

Called and made a reservation for my family the day before (me, pregnant wife, and 18 month old daughter). When we arrived, we were told by the desk clerk that we were too many for our full size room (king sized bed, separate bath), and that she would not let me speak to the manager or owner. I camped out... More 

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4 Thank pmuthapp
2 reviews
3 of 5 stars Reviewed April 9, 2015

This hotel is located in a good spot...easy to get to bars/restaurants/playa norte, etc. Had a few problems with the room though. The A/C was so loud that it was unusable...but was quickly repaired once the hotel was notified. The shower, however, was a different story. The bathroom itself was super tiny, which I could deal with given the rate.... More 

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Thank Tim W
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