We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 35 Isla Mujeres hotels

Francis Arlene Hotel

Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Hotel amenities
Francis Arlene Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Save Saved
You added Francis Arlene Hotel to your Saves list
80%
Ranked #16 of 35 Hotels in Isla Mujeres
A recent review
5 of 5 stars Reviewed July 6, 2014
SanneU83 Utrecht, The Netherlands
Write a Review

88 reviews from our community

Traveler rating
    29
    39
    9
    7
    4
See reviews for
7
38
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (25)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (43)
All months
Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2014

I loved this hotel, it has so much detail everywhere. The inside garden is beautiful, and the rooms are decorated very cute and with great care. It felt a bit like staying with my grandparents, where everything is perfectly decorated, a flower cloth on every table, a picture on every wall, and everything spotlessly clean. Fan, fridge, a/c, it all... More

Was this review helpful? Yes 8
Ormond Beach, Florida
Contributor
19 reviews 19 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 22, 2014

Stayed here for almost two weeks!!! Moved three different rooms to due our party size growing and shrinking each room was great. ac, frig, fan, I would definitely stay here again. Its very quaint and fits in with the area very well. Not like a large commercial hotel. staff is very friendly and laid back.

Was this review helpful? Yes 8
Mancos, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 16, 2014

We just came back from a trip from Isla Mujeres where we stayed at the Francis Arlene Hotel. Our room was in the back overlooking the quiet courtyard. It was spotlessly clean, very quiet with a private balcony and a quiet air conditioner. There was always purified water in the courtyard for drinking, also a refrigerator in the room to... More

Was this review helpful? Yes 14
Toronto, Canada
Top Contributor
97 reviews 97 reviews
34 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 3, 2014

I have mixed feelings about this hotel. We stayed in a ground level room, with a "balcony" looking out to a parking lot, but a nice view of the courtyard (with mozzies). It is very close to the free to use water dispenser. The room itself is dated, but it has a cold fridge, microwave, a coffee maker, cutlery, plates... More

Was this review helpful? Yes 5
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 23, 2013

We were happy to start our tour through the Yucatan at Francis Arlene. Our room had a balcony, a/c, a queen bed, and large bathroom. We went in the low season, so rates were low, but that added even more to hotel. The courtyard is decorated with plants, palms, and pottery. The hotel is next to the sunrise, and three... More

Was this review helpful? Yes 4
Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 26, 2013

Me and wife had reservations for two nights at Frances Arlene on Isla Mujeres. Upon arrival we almost immediately fell in love with the island. Frances Arlene had nice clean rooms with nice tile floors, came with a small fridge for our drinks, and a cute little balcony. They had a nice courtyard in the middle of Hotel with lots... More

Was this review helpful? Yes 4
Alexandria, Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 8, 2013

We had room #12, with three double beds. The little balcony outside our door overlooked the hotel courtyard and got the breeze all day. The hotel staff was very polite and friendly. The air conditioning was whisper quiet, but we used it on only three of our nine nights. The beach was only a two-block walk to the north. Restaurants... More

Was this review helpful? Yes 5
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2013 via mobile

We are currently staying in the Frances Arlene-- it is a Jewell here on Isla. We have an interior room -- very large and bright. There is a huge balcony steps away which is hardly ever used so we have had it to ourselves for most of our 11 day stay.The beds are very comfortable. We love the location-- lt... More

Was this review helpful? Yes 4
Winnipeg, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 26, 2013

We stayed in room 7 with a balcony, and a very hard mattress. It was very much softened up upon request the next day. Some rooms do not have a very good view so ask where and what. New air conditioners are whisper quiet . Very clean place and family run . Hot water is endless and takes 1 minute... More

Was this review helpful? Yes 4
usa
Top Contributor
51 reviews 51 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 21, 2013

The Francis Arlene is an amazing hotel in a great location close to everything! Restaurants and shops abound within a few steps and the beach is just blocks away. The rooms are immaculate, as is the entry/front desk area. The staff is amazing and helpfull. There is a lovely courtyard and balconies for hanging out with friends. Our room was... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Francis Arlene Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo and Despegar.com so you can book your Francis Arlene Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Bathroom (1)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (2)
Viewed
View from room (2)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay