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Zoetry Villa Rolandi Isla Mujeres Cancun

4.5 of 5 Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
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Zoetry Villa Rolandi Isla Mujeres Cancun
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Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
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673 reviews from our community

Traveler rating
    502
    121
    30
    10
    10
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36
466
10
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars NEW via mobile

we hade a great time staying at this resort. The rooms are clean and nice, some with a great hot tub on the balcony overlooking the pool. The location is a great spot for a quiet get away! The staff was extreamly accommodating and the hotel provides a beautiful boat to get U to Cancun for a fun day of... More 

Was this review helpful? Yes 1
Manchester, Maryland
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is beautiful. The rooms are spectacular; roomy and our Suite had a private balcony (large) with Jacuzzi. There was plenty of room on the patio to lounge and overlooked the Cancun bay. The view was spectacular - especially at night when you could see the lights of Cancun far in the distance. The sunsets were beautiful. Service there... More 

Was this review helpful? Yes 3
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Tammi H, Thank you for your contribution on Trip Advisor. It is a pleasure to read you enjoyed the spacious terrace of your room and the impressive views of the Caribbean sea they offer. The culinary options of the hotel are a highlight and definitely worth to experience all possibilities; from in room dining and bars to restaurants, beach... More 

Chicago, Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The food and service are the best part of Villa Rolandi. The views from the rooms are also beautiful!. We loved everything we ate at Casa Rolandi and Le Metissage. We actually preferred the dining experience and food at Le Metissage. Jesus, the manager at Le Metissage, was wonderful! He was so kind and truly wants you to have a... More 

Was this review helpful? Yes 6
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear midwestgal1313 Thank you for your contribution on TripAdvisor. It is truly a pleasure for us to learn that you enjoyed the facilities, the views from your room and also that you found the staff willing to serve you and always smiling, specially Juan Carlos, Juárez, Ponce and Dennis. It is a delight to read our gourmet offerings surpassed your... More 

Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: 1) What stands out about this resort are the service and the food. Those two things are carrying this resort in my opinion. We ordered room service every day for coffee and breakfast in the morning, and snacks in the afternoon. Room service was always fast and the orders were correct. The restaurants, particulary Le Metissage were some... More 

Was this review helpful? Yes 5
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear birdie074, We greatly appreciate your review and the details you shared about your recent experience in our beautiful resort. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests' opinion. We are truly sorry to read some of our facilities did not impress you. All aspects... More 

Madison
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had never been to Isla Mujeres and wanted a nice hotel. We booked at the Zoetry and after driving around the island, felt like we had picked one of the nicest (if not THE nicest) resorts. First, when we arrived at the front desk, before saying anything, we were welcomed by name. Our room was very nice with very... More 

Was this review helpful? Yes 3
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear ELEMENTALmadison, First of all, we would like to thank you for your preference in selecting Zoëtry Villa Rolandi Isla Mujeres Cancun for your vacation, as well for taking the time to tell us about your recent experience. It is a pleasure to read the warm welcome to the resort, the details of your room and the bedding, spa, beach... More 

Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here on a 4 day trip. She often visits Cancun, so we wanted a different weekend (plus it was spring break). This was a nice place where we avoided the spring break crowd. The hotel staff was friendly and attentive when we asked. If you are looking for a nice weekend trip in a remote... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear GrantS, It is truly a pleasure for us to learn you enjoyed your stay at our resort for this relaxing escapade with your wife, and how much you appreciated the friendliness of our staff. We are aware that the location of the resort may be about 5 minutes away from downtown, but we do believe it sets the tone... More 

Greenwich, CT
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have recently returned from Zoetry VillaRolandi. The hotel is one of our favorites in the world. For a relaxing, peaceful vacation it can not be beat. From the private transfer from the airport to the pier in Cancun, the Cocoon ride across the bay, the fabulous food & drink and the wonderland rooms & bath we have found no... More 

Was this review helpful? Yes 3
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear William Novak, We would like to thank you for your preference and loyalty to Zoëtry Villa Rolandi Isla Mujeres Cancun, as well for taking the time to tell us about your recent experience in our resort. As one of our most repetitive and valued guests, we very much appreciate your feedback about our facilities and inclusions of the Endless... More 

usa philadelphi
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would like to say thank you for the service and warm welcoming attitude of the staff of that hotel Special thank you and professionalism to Delia (manager) and Marco; People in the restaurant : Dennis, George, Jesus and others who tried there best to serve the delicious food We loved it, My husband and I came to celebrate the... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear RitaGold, Please accept our gratitude for choosing our beautiful resort for this special occasion with your husband. As a guest satisfaction oriented company, it is wonderful to read your comments about our attentive staff, specially Delia, Dennis, George and Jesus. We sincerely look forward to welcome you back on a future occasion, and provide you with the exceptional quality... More 

Clarendon Hills, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I arrived to the Zoetry looking for a quite nice long weekend together in a really nice boutique resort. The Villa Rolandi is old, and rusty. The hotel lobby is dark and has seen it's day. The hotel room was the worst! There is cracks everywhere, rust in the shower, steam shower but the door cannot close... More 

Was this review helpful? Yes 3
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Ashley K, First of all, we wish to thank you for your feedback, as it allow us to better understand guest experience at our resort. It is our priority to provide each and every guest the best hospitality service, specially our precious members of Unlimited Vacation Club. We regret very much we could not surpass your expectations with some... More 

Caledonia, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me start by saying this was a fabulous vacation. I've never come off of a vacation so relaxed and recharged. this is not a "party" hotel. People mostly kept to themselves... Polite conversation, cordial greetings and that's about it. You will not be forced to throw back shots with "Funny Guy Johnson" at the bar at any point in... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Michelle B, We would like to express our appreciation for sharing comments of your recent vacation at our resort. It is a joy reading your experience about our service staff, the relaxed ambiance of the resort and the gourmet offerings at our great restaurants. However, we are sorry to hear of your unpleasant impression regarding the door locks in... More 

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Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 On the Beach Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres

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