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Zoetry Villa Rolandi Isla Mujeres Cancun

4.5 of 5 Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
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Zoetry Villa Rolandi Isla Mujeres Cancun
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Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
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658 reviews from our community

Traveler rating
    495
    115
    30
    9
    9
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35
457
10
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I loved this place!! The staff was very attentive. They booked all my excursions for me, including my transfer back to the airport. Great relaxing vacation. If you go you must take the drink making class with Ilario!

Was this review helpful? Yes 2
East Peoria, Illinois
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I own a travel agency. I booked and traveled with an incentive group to Zoetry Villa Rolandi January 18-24. It started on a bad note when some of the group had to wait over 45 minutes for the ferry to check in at the resort. Once we arrived at Zoetry, we were greeted with cold towels and mimosas. Check in... More 

Was this review helpful? Yes 3
Vernon, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Husband and I just spent 5 days at the new Zoetry on Isla Muhares. We have visited all of the Zoetry properties. They all have something different to offer. The Villa Rolandi by far has the best food. The new restaurant added since the property change offers a different tasting menu every night. Great concept for such a small... More 

Was this review helpful? Yes 5
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Svarja2010 On behalf of the staff and management, we would like to express our sincere gratitude for your loyalty to Zoëtry® Wellness & Spa Resorts. As you pointed in your review, each property offers a unique heaven filled with local details that provide a truly unique experience to our guests. We are overjoyed you are enjoying all the benefits... More 

Boston, Massachusetts, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I wanted to treat my wife to a relaxing getaway for a few days. We have four awesome kids however I do travel a bit for work. So I thought spending quality time with her would be a great way to start the New Year. The trip started out with me picking my wife up from the airport. I was... More 

Was this review helpful? Yes 6
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Arthur L We appreciate the time you invested in a very detailed overview of your stay with us. We are delighted to read you enjoyed every aspect of your stay, during your getaway with your wife. As you well mention in your review, our gourmet culinary options are a paradise for those travelers who enjoy delectable food in amazing... More 

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at the Zoetry Villa Rolandi late on a Sunday night and were unfortunate to land in the middle of a few problems (i.e. broken propane lines). The resort has only been a Zoetry for a few months and there are still a few kinks to work out before I’d classify it at that high level, but manager Marco... More 

Was this review helpful? Yes 4
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear 2014Lee_Alberta Thank you for choosing our resort for your vacation and writing and overview of your stay with us. We are sorry to hear you started your vacations with some hesitations, fortunately we could assist so you had the experience you deserve. Our rooms, grounds and pools are intimate locations ideal to unwind and relax, and the restaurants are... More 

boston
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Careful travelers, villa rolandi has been purchased by a chain operator, requiring all-inclusive stays. Pity, rolandi was the perfect little sleepy boutique hotel with delicious food and exemplar service. All good things must come to an end?

Was this review helpful? Yes 7
Marco_Soria, Director General at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear stella555 We would like to thank you for taking the time to share a second review of your stay on Tripadvisor. As you mentioned on your comments, the hotel has changed operator company, however, owners and staff you previously called friends, remain the same. In this process, all rooms have been up dated and refurbished to provide a more... More 

1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are looking for a quiet clean quality resort this is your place. There were two issues with my reservation (one a cancelled flight and the other a mistake on my agents part) and the management was both accommodating and helpful. The property is not "chic contemporary" but rather "Classic Mexican".....a nice alternative to the massive resorts on the... More 

Was this review helpful? Yes 8
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Alan E, It is with joy that we read the lines about your experience in our wonderful resort. We were sorry there were issues with your reservation, but fortunately we could be of assistance so you did not waste valuable time of your vacations. Knowing you enjoyed every aspect of our hotel, especially our restaurants, fills us with joy.... More 

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were lucky enough to vacation at Zoetry's Villa Rolandi in Isla Mujeras and I cannot overstate just how much we enjoyed our experience. I must confess that I am shocked to see any reviews that do not give the Villa Rolandi five stars given how much we loved our stay. The hotel is a charming boutique... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear CMarr001 On behalf of the staff and management of Zoëtry Villa Rolandi Isla Mujeres, we would like to express our sincere gratitude for taking the time to post a review of your experience with us. We are glad to read you enjoyed the amazing views from your room and the gourmet culinary offerings the resort is very proud of.... More 

New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I have been twice while it was still Hotel Villa Rolandi. The first visit was amazing, the second somewhat less so. The food is fantastic and Jesus was beyond compare as a host and ambassador to the hotel. The second visit was less perfect due to it being during the managerial transition. At the current price point,... More 

Was this review helpful? Yes 4
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear JBachrach We value the time you have taken to write a review about your stay with us. There has been a lot of work and effort from every member of the staff in the resort, to provide the best service and facilities that the brand is recognized for. We are deeply sorry your expectations were not met during this... More 

Darien,Connecticut
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are very frequent quests @ the Villa Rolandi. We were slightly anxious about the rebranding to Zoetry, however during our 2 week holiday visit our fears were put to rest. Same great staff, updated decor and the same fabulous food. The transfer from the airport to the Island is flawless. The hotel is located away from the hustle bustle... More 

Was this review helpful? Yes 4
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear tschbel, We cannot thank you enough for your loyalty and your wonderful patronage of our beautiful hotel. As you could experience first hand, the change of management could only be seen through the updates in rooms and facilities. The courteous staff, delicious culinary options and convenient transfer from Cancun remain as services we are proud to offer our guests.... More 

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Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 On the Beach Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres

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