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Zoetry Villa Rolandi Isla Mujeres Cancun

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Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
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Zoetry Villa Rolandi Isla Mujeres Cancun
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Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
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761 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My children and I visited the Zoetry Villa Rolandi for a week in July. We were met by a private yacht and taken from the port in Cancun directly to the property. Kevin greeted us at the port and the crew took us by boat (about a 25 minute ride to the property) We were greeted by Ricardo who made... More 

Was this review helpful? Yes 2
Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nigts at Zoetry Villa Rolandi. I had visited the restaurant here a few years ago. The food is STILL AMAZING. The service was fabulous. Special kudos to Antonia at the receiption desk. I don't know why people say the rooms need updating I thought they were very comfortable and lovely touches with the champagne and tequila.... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hubby and I went here in May and had a wonderful time. Only blip on the perfection radar was the "I'm not a time share but I really am a time share" spiel. After a quick talk with the incredible general manager, Marcos we continued the most relaxing time of our lives, we enjoyed unplugging and just relaxing in this... More 

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Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We travel quite a bit and really enjoyed this trip especially. The General Manager, Marco Soria, is fabulous! We really appreciate him and he runs a wonderful resort and staff. The staff from the maid service to the waiters and front desk was exceptional! Thank you Zoatry, for a wonderful vacation!

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear michaelcook_biz, We would like to thank you for leaving your kind words and observations following your recent stay with us at Zoëtry Villa Rolandi Isla Mujeres Cancun. It is our pleasure to learn you enjoyed all the details we take pride in offering our guests. From the facilities to the helpful and always available staff of the resort. We... More 

Claremore, Oklahoma
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is beautiful...it's as simple as that. This 35 room all inclusive resort is set on one of the prettiest islands in the Caribbean. It has two horizon pools and a large salt water Jacuzzi between the two. The resort beach isn't very large, but it's big enough to stretch out and have a tropical drink brought to you... More 

Was this review helpful? Yes 4
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear OSUCowboys83, We would like to thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun on your recent gateway to our destination. It was a pleasure having you and we appreciate that you took the time to share your experience on Tripadvisor. It is a delight to read we were able to impress you with our pools, beach area,... More 

Simpsonville, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights at the end of June 2015. Overall the resort grounds outside the room are very nice and well kept. The staff is friendly and helpful. Pros: Nice and quiet resort with only 35 rooms. No crowds at beach, pools, or restaurants. Private yacht transfer from Cancun to Resort (you must arrange with the hotel prior)... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Ryan M, On behalf of the staff and management of our resort, we would like to thank you for choosing us as destination on your most recent vacation. It is unfortunate to read you experienced some issues with your room. Also, it calls our attention the particular situation with in-room dining staff. Rest assured this does not reflect the... More 

Mesquite, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We only ate dinner at this resort one evening. Someone told us we "HAD" to go. So we did. The food is definitely pricey but worth every cent. Now that I'm back in the states my mouth is watering for it. I had the lobster ravioli in lobster bisque. Great service, great food. We will return!

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Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Awieligm, Thank you for sharing your positive experience about our famous Casa Rolandi Restaurant. It is our pleasure to recieve visitors and provide them a remarkable culinary experience. We cordially invite you to come back to our restaurant again. Hopefully you will stay with us and try the hospitality that characterizes our brand and resort. Your Host, Marco Soria... More 

Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful experience. Incredible service! Thanks Christian- you are the best! Went for my boyfriend and my birthdays with another couple. The staff decorated our room with balloons, ribbons, cake, champagne. They were very friendly, professional and attentive. The pool and beach are beautiful! Food was amazing! Can't wait to go back!!!

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear sherraberra, Thank you for posting your impressions of your stay with us on TripAdvisor. It is our pleasure to read you had a wonderful time at our resort on this very special occasion, and that you enjoyed the details and attentions our staff provided to you. We hope this is one of many remarkable stays at our resort, and... More 

kansas
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from 12 days in Mexico. We found the Cancun airport just a bit more challenging than other Caribbean destinations this time. We spent 4 nights at Zoetry Villa Rolandi. We did several excursions and explored Isla Mujeres. Arrival in Cancun Do to the many planes landing at the same time we had a challenging landing experience. We... More 

Was this review helpful? Yes 7
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear oneloveforever, We greatly appreciate your review and all the details you shared about your recent vacation at Zoëtry Villa Rolandi Isla Mujeres Cancun. It is wonderful to read your experience was relaxing, and that you gave yourself the opportunity to explore what the destination has to offer. Again, thank you for sharing your experience. We look forward to welcome... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall the facility, its people and the food are outstanding. We had a few issues with the concierge booking a snorkel trip and on our original transfers from the airport. But beyond a few minor issues, the food, the room and the views are outstanding. I cannot say enough about how good the food was. All inclusive or not, the... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Steve W, Thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate you took the time to share your experience on TripAdvisor. We are sorry to read you had some minor issues, but we are glad to learn this did... More 

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