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Zoetry Villa Rolandi Isla Mujeres Cancun

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Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
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1 room 1 guest
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Zoetry Villa Rolandi Isla Mujeres Cancun
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791 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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San Ramon, California
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and I could not have been happier. The staff was extremely nice and very friendly. The food was amazing. The beach and views are unforgettable. We hope to come for our anniversary in the future.

Review collected in partnership with this hotel

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New York City, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our first trip to Villa Rolandi was a very romantic one for us as it was a couple's only resort - no more, a fact that they neglected to tell us had changed AFTER we paid for our stay there. Albeit it was around Christmas but the resort PACKED & all of the families with little screaming kids were down... More 

Was this review helpful? Yes 1
Lansdale, PA
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We've been going to this property since 2005 every few years and it has never disappointed us. Rooms are large and comfortable, great shower, terrific service in room, restaurant and throughout the hotel. We love the quality of the food at the on-site restaurant (Casa Rolandi). Depends on the package chosen, sometimes a private dinner on the beach is included... More 

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Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and I stayed the last week of August. We had a superior ocean view suite and my 18 year old daughter and her friend had the junior ocean view suite. The views are truly amazing. Both rooms have a good lay out with our room being slightly larger and the large walk in showers are great. Like most... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear ted1809, Thank you very much for choosing out resort for your recent vacations, and for the comments of your stay you share on TripAdvisor. It is a delight to read you enjoyed your experience with us, with the spacious suites with oversized bathrooms, the fantastic dishes from our restaurants and the attentive and courteous service of our staff. We... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the first time my wife and I stayed at a Zoetry property but the second year in a row with an AMRersort. Last year we spent a week at Secrets Maroma Beach but decided this year to try something different so gambled on Villa Rolandi. Villa Rolandi is a much different experience than a Secrets or other large... More 

Was this review helpful? Yes 12
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Sean W, Thank you for your loyalty to AMResorts, and for selecting Zoëtry Villa Rolandi Isla Mujeres Cancun on your most recent getaway. It is unfortunate to read you experienced minor details in your room, and we apologize we had to change you in order to provide the wonderful experience you deserve. Moreover, it is amazing to read that... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the hotel for 4 nights and it was exactly what we were looking for. Quiet and relaxing with excellent service. From the moment we were picked up from the dock for our 25 minute boat ride to the hotel until we departed we were made to feel like a special guest at the hotel.... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear CMUtraveler2015, We would like to thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun as destination on your recent getaway. It is a joy to read you found our property the ideal setting for a secluded getaway, and we were able to surpass your expectations with our services and facilities. As you could experience first hand, our culinary... More 

Foxboro, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted to have an intimate resort setting for our honeymoon - Zoetry Villa Rolandi Isla Mujeres Cancun was perfect. Small resort, off season - service was outstanding and the food excellent. In particular, LE MÉTISSAGE (French-Mexican Fusion Cuisine) and the restaurant manager (Jesus Chan) made our stay even more special. The food was spectacular, the presentation was like artwork... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear mtstopa, Thank you for selecting Zoëtry Villa Rolandi Isla Mujeres Cancun as destination on this very special occasion. We are glad you found our resort the ideal location for a romantic and private honeymoon, filled with incredible culinary options enhanced by wonderful service, specially from Jesus Chan, Le Métissage Restaurant Manager. We would like to thank you for sharing... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location on the private cove, no other hotels nearby. Fabulous service, personal and caring . I broke my glasses at the beach and I can't function without them. I stumbled to the desk to ask for tape to fix them because it was too late to find an open optometrist. The two women at the desk took the glasses... More 

Was this review helpful? Yes 3
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear billmdouglaston, Please accept our gratitude for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun for your vacation, and for sharing your comments through TripAdvisor. We find it wonderful to read you had an amazing time at our resort, and you found our service attentive and personalized to your needs. Rest assured that your comments will be shared with the rest... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I realize AMresorts has only taken over this property for a few months.In my opinion it really does not meet the usual standard for a Zoetry resort.The property over all is somewhat tired looking.The main dinning has a nice open air feel to it ...but becomes very crowded and noisy at meal times .During our stay(August 2015) they were also... More 

Was this review helpful? Yes 7
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Travelmon1, On behalf of the staff and management of our resort, we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your host during your recent gateway to the Mexican Caribbean. We apologize if there were any shortcomings during your stay. Rest assured we are... More 

Danbury, Connecticut
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Villa Rolandi is a very nice hotel with two beautiful pools, very clean rooms, and a beautiful setting. The staff are very friendly and polite. We stayed as an all-inclusive which removes the hassle of paying for each meal and dealing with currency conversion. The meals were very good. They have a main dining area and have added a 'fine... More 

Was this review helpful? Yes
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Thinman41, Thank you for choosing our resort as your host on your recent gateway to Isla Mujeres. It was a pleasure having you and we appreciate that you shared your experience on Tripadvisor. It is a delight to learn you found the pools relaxing, the rooms well-appointed and the staff courteous and willing to assist. Please note that what... More 

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