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Zoetry Villa Rolandi Isla Mujeres Cancun

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Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
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Zoetry Villa Rolandi Isla Mujeres Cancun
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Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
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722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We have had the honour of staying at zoetry villa rolandi twice in the last six months . The first stay in November 2014 we arrived on their grand opening. I have to say that we were treated like royalty from the moment we boarded the yaght . The staff led by GM Marco is so endearing you feel like... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

To begin with, we have visited this hotel over the years several times. It was the first vacation my partner and I went on together. Over the years the small hotel has transformed into this huge resort. It many was we miss the quaintness of the past, especially the special prices they ran once in awhile. But the pools, spa,... More 

Was this review helpful? Yes
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Michael J, Thank you for your visit and loyalty to Zoëtry Villa Rolandi Isla Mujeres Cancun. We appreciate the time you invested on writing an overview of your stay with us. It is a delight to learn our service and facilities continue to surprise you and surpass your expectations. We sincerely look forward to welcome you back on a... More 

rydal
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I want to say Thank you to Marco the manager for a great job in training his staff. The only comment I would like to make is the " time share hustle with Cynthia was annoying". She would not take no for an answer. Thank goodness the rest was excellent. Food was divine! Yes it was that good. The room... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear twomenwithtrumpets, We would like to thank you for choosing our resort as your host on your recent gateway to Isla Mujeres. It was a pleasure having you and we appreciate you took the time to share your experience on TripAdvisor. We would like to apologize if by any means you felt intrusive the invitation to our fine membership club.... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I booked a stay at the Villa Rolandi (It wasn't Zoetry, then). I researched and researched to make sure that this would be a good place. It really paid off! From the airport, we took a taxi to the port and the private yacht showed up right on time. As we approached the hotel through the back... More 

Was this review helpful? Yes
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear jessiday, Thank you for taking the time to write and share your comments of Zoëtry Villa Rolandi Isla Mujeres Cancun. We understand your experience is not recent, but we much appreciate you remembering the details that impressed you the most; such as the private yacht transportation, the classic ambiance of the resort, the spacious and well appointed suite, and... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week in paradise at Villa Rolandi. Granted, we gained 10lbs each, but it was a week of quiet and relaxation and quite simply, a perfect retreat from the hustle and bustle of every day life. The rooms: spacious, immaculate, and a/c worked great. The showers had great water pressure, with body jets and a steam option. We... More 

Was this review helpful? Yes 2
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear CCplus4, It is a pleasure to read the insights of your visit to Zoëtry Villa Rolandi Isla Mujeres Cancun. We sincerely appreciate the time invested on writing this review. As written in your comments, our beautiful resort offers the perfect secluded hideaway for a quiet and relaxing escape. We are so grateful you value the ambiance we are so... More 

Nutley, NJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

First, I just want to say that I have probably read over 100+ reviews for this resort and I think its laughable what some have written. I am definitely particular about where I stay and do my due diligence when choosing my resort. I want a great experience and will spend an extra buck for it, but I also understand... More 

Was this review helpful? Yes 6
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear ARG2312, On behalf of the staff and management of Zoëtry Villa Rolandi Isla Mujeres Cancun, we would like to thank you for posting a review of your experience with us. It was a pleasure being your host during your recent gateway to the Mexican Caribbean. Please receive our sincere gratitude in your extensive comprehension regarding your arrival process, it... More 

Des Moines, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a great stay at the Zoetry Villa Rolandi. Marco and his staff did a fantastic job in making us feel like a friend visiting rather than a tourist. The staff were very helpful with everything we needed. The catamaran ride from Cancun to the resort was fun and relaxing a perfect way to start the stay. The resort... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear AnkenyCyclone, We would like to thank you for your preference in selecting Zoëtry Villa Rolandi Isla Mujeres Cancun as destination on your recent visit to the Mexican Caribbean. It is a true bliss for us to read you were completely satisfied by the many benefits available for our guests; such as the private yacht, the intimate beach, the location... More 

Ottawa, Canada
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went for five days in April with a friend. Picked up at port and taken over to resort via private yacht. Lovely ! Greeted with a glass of champagne and our room was ready immediately. Very much a traditional Mexican style villa. Two beautiful pools. A decent beach area but small. Two restaurants with great food and personable service. This... More 

Was this review helpful? Yes 1
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear smitch1, Thank you for choosing our resort as your host on your recent vacation to Isla Mujeres. We greatly appreciate you took the time to share your comments on Tripadvisor. We regret to learn your disappointment regarding your departure process. Unfortunately, there are factors beyond our hands that sometimes limit our yacht operation. However, we put all our energies... More 

Wayne, Pennsylvania
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been going to Villa Rolandi now Zoetry for the past nine years, usually twice a year. We were very skeptical about it being turned into an all inclusive resort. If anything it has turned out to be even better largely due to the meticulous management of the new general manager Marco Soria. He has largely left the wonderful... More 

Was this review helpful? Yes 11
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear gary g, On behalf of the staff and management of our resort, we wish to thank you for your preference and loyalty to Zoëtry Villa Rolandi Isla Mujeres Cancun. It is our pleasure to learn your stay was wonderful and that we were able to meet and surpass your expectations with the enhancements provided by the new management, such... More 

New York City, New York
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Zoetry Hotel is a special place. Reviews oftentimes are helpful in deciding practical things like room selection and restaurant choices, but I hope I'm able to put into words how amazing my experience was because of the service. I was unable to do a site visit to Villa Rolandi for my wedding this past April 25th and initially that worried... More 

Was this review helpful? Yes 12
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Bridgette P, First and foremost, we would like to express our most sincere gratitude for selecting Zoëtry Villa Rolandi Isla Mujeres Cancun as location for your wedding, and for sharing your experience through this mean. It was a true honor for us to provide the best ambiance and the most helpful assistance on one of the most important days... More 

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