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All 35 Isla Mujeres hotels

Na Balam Beach Hotel

3.0 of 5 Hotel   |   Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Na Balam Beach Hotel
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Ranked #17 of 35 Hotels in Isla Mujeres
A recent review
5 of 5 stars Reviewed February 13, 2011
teleAK Anchorage, Alaska
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527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Na Balam Beach Hotel
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Anchorage, Alaska
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2011

We stayed two nights at Na Balam. I normally don't write reviews like this, but Na Balam deserves one. This place is an unusual one out of the norm from so much fakery in the Cancun area. The owners have thoughtfully created a simple, but elegant place from the details on up. The rooms are clean, and built with marble... More 

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Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 12, 2011

We stayed in the nicest room in the whole hotel. Very nice location. Beach is very relaxing. Problems: -Mosquitoes, think maids left doors open when they came in to clean, one sliding door did not close all the way so might have come in from there. We spent every night killing mosquitoes for almost an hour. -Noise, right across the... More 

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London, United Kingdom
14 reviews 14 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 9, 2011

This has to be the best hotel on Isla Mujeres. We had a lovely beachfront room, which was huge, very clean and had a terrace. It is in a quiet location but still close to the centre (10 mins walk) for all the restaurants and bars. We were there in low season so didn't get to benefit from the beach... More 

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Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed February 5, 2011

This is our third trip to Isla. We love the island and the people. We have stayed at the Icxhel and Maria Del Mar but agree that the Na Balam is our favorite. It is a perfect mix of Mexican rustic and necessary amenities. We had a second floor room overlooking the child play area and the beach. This hotel... More 

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Top Contributor
54 reviews 54 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 29, 2011

This is the second time we have stayed at Na Balam, and we will most definitely go back again and again. This is the place to stay if you want a true Isla experience. We were a group of six - 3 married couples looking for a relaxing and effortless 5 day vacation. Both Na Balam and Isla provided that... More 

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16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 28, 2011

We had a great time here. The hotel is quiet and has a really nice location at the reputedly best beach on the island. Our room was very stylish and perfectly suited our needs, even. The pillows were not very good, though. Helpful staff and good restaurant with great on-beach service. Be carefoul with moscuitos!!

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Navesink, New Jersey
Top Contributor
52 reviews 52 reviews
21 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed January 25, 2011

We stayed at Na Balam from January 6 - 10. We made arrangements (confirmed with the management TWICE) to have a driver waiting for us at the Cancun airport to take us to the ferry at Puerto Morales. There was no driver, we spent several hours calling the hotel, waiting for a driver who never arrived, getting stopped by the... More 

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Des Moines, Iowa
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 22, 2011

If you would like to read more recent reviews, please go to Na Balam Beach Hotel on Trip Advisor. For some reason, Trip Advisor has not responded to a suggestion to consolidate both Na Balam and Na Balam Beach Hotel reviews. I would recommend this hotel with some reservation. It really has to do with your own level of comfort... More 

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Irvington, New York
16 reviews 16 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 21, 2011

This was our second stay at Na Balam, and after reading the negative reviews I was somewhat apprehensive. After staying in one of the ocean-view, second-floor rooms for six nights, here are the facts: The room was spacious, immaculately clean, and very pleasant, with whitewashed walls, white cotton curtains, tile floor, ample storage in dark wood dressers and closet. The... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 16, 2011

We stayed at the Na Balam for a week in the second week of January. Upon arrival we immediately regretted having paid in advance for our week as the hotel is nothing like the website describes. First of all the positives - the location is perfect - the beach is beautiful, perfect white sand, the clearest water. Ideal for kids... More 

Was this review helpful? Yes 2
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Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#6 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres

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