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Na Balam Beach Hotel

3.0 of 5 Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Na Balam Beach Hotel
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Na Balam Beach Hotel
Na Balam Beach Hotel
Na Balam Beach Hotel
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539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Na Balam Beach Hotel
See the most recent reviews
New Berlin, Wisconsin
11 reviews 11 reviews
3 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed April 22, 2011

My wife and I just returned from a week stay at Na Balam- booked thru Orbitz for plunge pool suite. Arrived and was given room #13- the far right corner suite of the 3 or 4 available at resort. These rooms overlooked the NE corner of beach right across from Hotel Avalon. Nice view and location. Hotel is located on... More 

Was this review helpful? Yes 6
1 review
3 of 5 stars Reviewed April 16, 2011 via mobile

Advantages Located at Beautiful Beach comfortable sunbeds at The Beach Disadvantages Expensive Roms Beachside rooms have Palm-trees in View to Beach Expensive Beach-bar No fridge - cost for Rent: 8 us-Dollar Hints / Alerts Buy a cooling Box and fill it with ice-cubes for cooling your beverages Be careful !!! They cheated us in The billing: our Reservation was in... More 

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Crestview Hills, Kentucky
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 16, 2011

The hotel is located on Playa Norte (North Beach of the island). It ia absolutely drop dead gorgeous. No TV, no phone in rooms. Left a wake up call or knock on door the last day. Did not happen. Asked for a cab to be there to take us to the ferry none showed up with nobody at desk (shut... More 

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2011

Just returned from a 5night stay & I am already missing it. Location is THE best in the island. Most beautiful beach and rooms are clean, simple & very roomy. Will definitely return, hopefully next year. Food: Dinner was excellent if a bit pricy. Lunch was simple and best eaten on the beach. Breakfast needs work. OJ is not freshly... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 27, 2011

Great location marred by mismanagement. Unhelpful, unhappy and uninformed staff. About half the fellow guests had peaceful and trouble-free stays, the rest all complained of one problem or another--lost reservation, room not cleaned, hidden charges, etc. Rooms nice but with tacky mistakes--hammock hung too low to be usable, door chain mounted on wall but with no corresponding hardware on door,... More 

Was this review helpful? Yes 1
Seneca Falls, New York
17 reviews 17 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 26, 2011

If you are looking for a high rise beach hotel with partying going on this is not it. Yes, we felt awkward with a small cooler of beer on the beach. It didn't stop us though. We stayed at Na Balam in February for six nights. Upon arrival I was impressed at the condition of the grounds so I'll start... More 

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Portland, OR
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 25, 2011

We stayed in Unit #21 on the garden/pool side of property. Very nice upper level unit with thatched palapa roof, 2 double beds (one was very uncomfortable) and a large bathroom. Authentic Mexican resort. Beach was a bit crowded. Staff were frendly but not exactly solicitous. Room was immaculately cleaned every day. Easy walk to town. Would not eat at... More 

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1 review
4 of 5 stars Reviewed February 21, 2011

Location, location, location! By far the best location on north beach. Far enough from main street for quiet. Close enough for walking to all the shops and restaurants. Tropical and lush. Enjoyed swinging in our patio hammock while palms danced over my head. No TV, no radio, no refrigerator. Clean, simple rooms. Restaurant surpassed expectations. Plenty of hot water and... More 

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San Pedro Cholula, Mexico
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 15, 2011

Great hotel with beachside, great service, rooms are comfortable and clean, i had a great time in isla mujeres. All you need is near, food, night life, great service @ hotel.

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Anchorage, Alaska
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2011

We stayed two nights at Na Balam. I normally don't write reviews like this, but Na Balam deserves one. This place is an unusual one out of the norm from so much fakery in the Cancun area. The owners have thoughtfully created a simple, but elegant place from the details on up. The rooms are clean, and built with marble... More 

Was this review helpful? Yes 1
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Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#6 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres

306 photos of this hotel

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Hotel & grounds (39)
Dining (33)
Room/suite (40)
Pool/beach area (77)
View from room (18)
Bathroom (4)
Family/play areas (1)
Business center/function rooms (1)
Other (66)

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Pool/beach area (7)
Room/suite (4)
Dining (4)
Hotel & grounds (7)
Other (5)
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