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Na Balam Beach Hotel

3.0 of 5 Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Na Balam Beach Hotel
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Na Balam Beach Hotel
Na Balam Beach Hotel
Na Balam Beach Hotel
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528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Na Balam Beach Hotel
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2011 via mobile

The hotel was ok. Most beautiful location on the island. This is the 5th time I've stayed in the area first time at that hotel. Miguel at the zazil ha restaurant was great. The hotel was average in itself. My review is mostly on the area itself. The service all over the island overall has gone down the tubes. People... More 

Was this review helpful? Yes 1
Brownsville, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 18, 2011

We stayed at this hotel on July 10, 2011 after doing much research and trying to find the perfect paradise. The pictures on the internet and reviews were good so this was my first choice, yet we were disappointed with several things about Na Balam. First, do not believe the beautiful pool picture. In reality, the pool is so filthy... More 

Was this review helpful? Yes 3
Top Contributor
80 reviews 80 reviews
13 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 7, 2011

We stayed for 4 nights at Na Balam's and got here from maria's Kan-Kin. The rates were very reasonable - under $100 - for poolside rooms. I had been in touch with the hotel staff prior to arrival and they were very helpful, assuring me they would hold a room for me although I had not made reservations ahead of... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 30, 2011

The hotel is so peaceful and it's in a prime location. However, the room we got was very uncomfortable for us. Be prepared it's definitely off the beaten path. I'm talking about the rooms that are int he pool side area which is away from the ocean, I can't say much about the other more expensive rooms. We got a... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 11, 2011

We loved this property. It was everything we were looking for to celebrate our 25 anniversary. Perfect location on a quiet beach but only a short walk to the "downtown" of Isla Mujeres. The restaurant was excellent, the service terrific and the view was beautiful. Take an upper level room on the beach if you can. You are steps away... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2011

The beach next to Na Balam is incredibly beautiful and romantic!! Would recommend room #5-has private balcony, is upstairs (downstairs rooms share patio with room next door) and the BEST view of the hotel, can see straight out to the beach between palm trees. As many other reviews, and travelers we met on the beach mention, this hotel does not... More 

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Seattle, Washington
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 6, 2011

My husband and I stayed at Na Balam for our recent visit to Isla Mujeres, booked as a package though Orbitz.com. I was unsure what to expect after reading the reviews, but we were pleasantly surprised, the location was perfect, the beach was the best, the room was super quaint, we were on the second floor on the poolside, it... More 

Was this review helpful? Yes 2
Seattle, Washington
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 26, 2011

Na Balam is perfect for young people or people with children (not for seniors). OTher than that it has the best beach. Close to snorkeling site,close to a swing bar(Buhos).The service was great both at the lobby and the beach. One night we found a small lizard on the wall in our room which was on the second floor. Yes... More 

Was this review helpful? Yes
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2011

NaBalam is the perfect getaway for a quiet, stress free vacation. The hotel was clean, wi-fi in the lounge area by the check in desk and they have a book exchange. There are two sections for the hotel - poolside and beachside. The service at the front desk was great and the beach staff were very friendly. We had lunch... More 

Was this review helpful? Yes 1
mpls, mn
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2011

We have been to Isla Mujeres many times and have stayed at several of the hotels/condos on North Beach. This was our first stay at the NaBalam and it was truly wonderful! We traveled with a large group of couples. Each agreed they loved the NaBalam and would return again. Most of us had beach side rooms which were simple... More 

Was this review helpful? Yes 1
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Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#6 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres

295 photos of this hotel

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Hotel & grounds (33)
Room/suite (40)
Pool/beach area (77)
Dining (30)
View from room (18)
Bathroom (4)
Family/play areas (1)
Business center/function rooms (1)
Other (65)

Management photos: Courtesy of the property manager

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Pool/beach area (7)
Room/suite (4)
Dining (4)
Hotel & grounds (7)
Other (5)
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