We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Na Balam Beach Hotel

Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Na Balam Beach Hotel
Professional photos View all
Browse nearby
Na Balam Beach Hotel
Na Balam Beach Hotel
Na Balam Beach Hotel
Add Photo Write a Review

603 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    208
    188
    91
    50
    66
See reviews for
105
286
19
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (603)
  • Mar-May only
    (183)
  • Jun-Aug only
    (157)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (160)
All months
There are newer reviews for Na Balam Beach Hotel
See the most recent reviews
Philadelphia, Pennsylvania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 2, 2015

We came to Isla Mujeres for an "Island Fest". The event hotel had sold out and Na Balam was suggested as an alternative. We were so lucky. This place is wonderful. Located right on the beach to the east of Playa Norte. Fantastic sunsets every night. Our room was spacious and really only lacked a chair to make it perfect.... More 

Was this review helpful? Yes
oklahoma city, oklahoma
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2015

We booked our trip early February with a few family members & friends and our trip was from May 15th to May 22nd. there was 9 of us all together and the wife and I booked the ocean view room and we were giving room 18. the room had a partial ocean view to the north and some to the... More 

Was this review helpful? Yes
Iowa
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed May 27, 2015

My husband and I were married at Na Balam last fall and had an AMAZING time! Every single thing was perfect! We were excited to be returning recently to enjoy another trip to Isla Mujeres. Due to a health issue, my husband requires medication that must be kept cold. Knowing that not all rooms have a refrigerator, I reached out... More 

Was this review helpful? Yes 6
London, United Kingdom
1 review
5 of 5 stars Reviewed May 27, 2015

The hotel staff is super helpful ! we had a great experience in Isla Mujeres. The hotel is situated in the north side of the beach in the Island, which is best known for the sunset ... it was very beautiful... Also the location is super central so you can walk to the center , where you can find shops... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 26, 2015

We recently stayed in May 2015 at Na Balam. This is not a luxurious hotel by any means as there are better hotels on the island. The rooms are simple and could do with a bit of updating but overall it serves its purpose well. In room #11, there were no black out drapes in the windows and the A/C... More 

Was this review helpful? Yes
Level Contributor
3 reviews
5 of 5 stars Reviewed May 23, 2015

Toes are in the sand in less than 20 steps....which is a perfect, white, soft sand. It is on the quiet side of the island with amenities easy accessible just a couple of blocks away. Great for full on relaxation, writing inspiration, yoga and being easy.

Was this review helpful? Yes
Level Contributor
1 review
5 of 5 stars Reviewed May 20, 2015

JUST Got BACK FROM ISLA AND NABALAM B/R. I WOULD HIGHLY RECOMMEND NABALAM. They lost our resv on check in, but Ricardo more than made up for it with a free room upgrade the next day. great location, good clean facilities. well maintained well run hotel. didn't want to leave. would go back NOW! tHE ROOMS WERE BASIC, BUT IT'S... More 

Was this review helpful? Yes
Toledo, Ohio
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 19, 2015

I had a great room. Number 18 has west and north facing windows creating a nice cross breeze. Between that and the ceiling fan I needed no AC for all but one night. My room was clean and spacious with plenty of storage. The shower worked fine.The continental breakfast was tasty and varied. Service was prompt and efficient. The beach... More 

Was this review helpful? Yes
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 17, 2015

The location is fantastic. No one can deny. However the rooms are like a motel 6. Very very basic with hard uncomfortable beds and pillows. For the price they should have been better. They do have a few mini fridges that you can reserve. I found this out NOT from their web site or the front desk or a booklet... More 

Was this review helpful? Yes 3
Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 15, 2015

first time staying at this hotel in about 10 years and i was so pleastantly surprised to find that if anything, it has improved! Gorgeous, minimal room decor, very clean, AC and a fridge to boot. This is a boutique hotel with beautiful grounds and a good restaurant. surprised that there were no phones in the rooms, but did not... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

361 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (334)
Viewed
Room/suite (42)
Viewed
Dining (40)
Viewed
Hotel & grounds (55)
Viewed
Pool/beach area (92)
Viewed
View from room (20)
Viewed
Bathroom (4)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (7)
Viewed
Room/suite (4)
Viewed
Dining (4)
Viewed
Hotel & grounds (7)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Isla Mujeres hotels
0.2 mi away
Ixchel Beach Hotel
Ixchel Beach Hotel
#7 of 36 in Isla Mujeres
4.5 of 5 stars 941 reviews
2.1 mi away
Zoetry Villa Rolandi Isla Mujeres Cancun
0.3 mi away
Nautibeach Condos
Nautibeach Condos
#4 of 36 in Isla Mujeres
4.5 of 5 stars 443 reviews
Show Prices
Show Prices
Show Prices
4.0 mi away
Casa de los Suenos
Casa de los Suenos
#2 of 36 in Isla Mujeres
4.5 of 5 stars 354 reviews
0.6 mi away
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi
#9 of 36 in Isla Mujeres
4.5 of 5 stars 246 reviews
0.1 mi away
Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
#28 of 36 in Isla Mujeres
3.5 of 5 stars 1,158 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay