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Na Balam Beach Hotel

3.0 of 5
Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Hotel amenities
Na Balam Beach Hotel
Ranked #15 of 35 hotels in Isla Mujeres
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354 reviews from our community

Traveler rating
    121
    110
    52
    33
    38
See reviews for
Families
62
 
Couples
153
 
Solo
11
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Portsmouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 14, 2013

The location is the best thing about this hotel, it was fantastic, literally on the beach. the fact that beds and parasols were supplied was a plus. The reception staff were very nice and the odd time we did make a query were very helpful. They are extremely nice and they go out of their way to help to the... More

Was this review helpful? Yes 4
See 11 more reviews by Shellems for Isla Mujeres
SF Bay Area
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2013

I have stayed at Na Balam several times over the years and have always enjoyed my time there. I have been hosting and managing yoga retreats since 2009 at Na Balam, and just returned from the 5th retreat with them. this March 2013 Satya Yoga Retreat was by far the best! It goes without saying that Na Balam's location (playa... More

Was this review helpful? Yes
See 6 more reviews by BellaSFBayArea for Isla Mujeres
Austin, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 12, 2013

This hotel could be amazing but it is not...it has the best beach in Isla Mujeres but the worst waiting staff. There is this guy at the restaurant who is particularly rude, he even checks on other waiters making sure they don't go off their limits trying to be nice. He refused to serve us the coffee included in our... More

Was this review helpful? Yes 3
See 7 more reviews by ChicktravelerTx for Isla Mujeres
Sterling Hts, MI
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 10, 2013

We will preface this with the fact that we booked the room with another couple using a prepaid internet coupon that had a preset room price. That being said I'm guessing we didn't get the best rooms in the house. The hotel has two areas of rooms, beachfront, and across the street with beach access. Ours were across the street... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2013

Na Balam is in a terrific location on North Beach in Isla Mujeres. The beach here is the best on the island. My husband and I spent a week here, our room was a double, facing the pool. The room was very basic; no tv, no phone, no radio, very, very little decoration. Very basic but we were okay with... More

Was this review helpful? Yes 1
Glenwood Springs, Colorado
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 7, 2013

Tonight is our last night's stay at Na Balam. Oh, how I wanted to depart tomorrow with fond memories of this place. The property is situated on, without a doubt, the prettiest beach on isla mujeres. But a quiet room with working amenities is more important to ensure a night of restful sleep. I wish that was in store for... More

Was this review helpful? Yes 1
Richmond, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 6, 2013

Love the small Island of Isla and noticed Na Balam on a day visit last year. Decided to visit and stay a few days last month. Arrived on the Island and decided to walk the 1/2 mile or so from the ferry terminal to Na Balam. If it's a very hot day and you dont feel like walking, rent a... More

Was this review helpful? Yes 3
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2013

We've gone to NaBalam two years in a row for our wonderful yearly yoga retreat. Last year was very good plus, this year was more than excellent! The staff at NaBalam, especially Adely Vega, group sales manager, the restaurant managers, Romeo and David, Chef Jorma, and all the staff were present to our every need and whim. The yoga palapas... More

Was this review helpful? Yes
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 3, 2013

The location is pretty hard to beat, on the edge of the island snaking across the idyllic white beaches and turquoise waters - opposite the in-escable Cancun. However, be very careful which bit of the hotel you book. Poolside rooms are like being in a cave - dark and damp without the sound and sight of the ocean. Ocean rooms... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed March 27, 2013 via mobile

After 5 days stay, and few others hotels we checked during that time, i can surely say- it is one of the best hotel in isla if the the best of them: very calm athmosphere, very nice and clean rooms (espacially the suites which are awesome) the staff are very friendly and helpfull, it is located in perfect location -... More

Was this review helpful? Yes
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Hotel Summarization (Beta)

What travelers say

  • Friendly and helpful(5)
  • Yoga classes(4)
  • Air conditioning(4)
  • Playa Norte(3)
  • Most beautiful(3)

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar/Lounge Beach Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotels in Isla Mujeres
#6 Romantic Hotels in Isla Mujeres
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres

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Na Balam Beach Hotel
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