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All 35 Isla Mujeres hotels

Na Balam Beach Hotel

3.0 of 5 Hotel   |   Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Na Balam Beach Hotel
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65%
Ranked #18 of 35 hotels in Isla Mujeres
A recent review
5 of 5 stars reviewed 2 days ago
Sally B London, United Kingdom
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482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

i have stayed here many times and love it. The restaurant gets better every year and the staff are friendly and helpful. If you like tranquility (most of the time) tropical surroundings along with probably the best beach there is (certainly on Isla Mujeres) you will love it.

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Parrita, Costa Rica
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My husband and I visit Isla multiple times a year. We came down this June for our wedding and decided to book a room at Na Balam for the night of our wedding. We paid over $400 USD for our room and it was a disaster! They first promised us early check in so that I could get ready there... More

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Morgantown, West Virginia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't stay here, but I walked by everyday on the way to and from town. I couldn't miss the fact that they had a spa and were offering massages on the beach. Finally, toward the end of the week, I checked it out and I am so glad I did! For less than $60 I had a 75 minute... More

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Grand Rapids, Michigan
Contributor
17 reviews 17 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 8 days here for our anniversary and everything was better than expected. Service and assistance was always spot on, our room was very clean, balcony and ocean view was fantastic. Food quality and service along with the views from the dining area every day provided the finishing touches to an absolutely great getaway for my wife and I. Very... More

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Dillon, Colorado
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for our 10th anniversary. Great location. A few blocks to town but on the best beach on the island hands down! We drove around the island & explored & decided we had the best place overall. You can walk 50+ feet out into the water & still only be at your knees. Something good to know is that the... More

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Dun Laoghaire, Ireland
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband spent a long weekend at the Na Balam and thorougly enjoyed it. Although the value for money regarding the room is a bit desputable, the nearly private beach and the beach bar where you could take your breakfast looking out to the sea were amazing. Also very conveniently located to the village. Would definitely go there again.

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Krakow, Poland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Me and my husband have stayed at Na Balam hotel for 3 nights. We had a terrible experience with rude, unprofessional staff which generally didn't care about anything! The place itself is nice but to have a nice stay you need to have nice and polite staff around you and nice atmosphere. There's none of this in this place. We... More

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Krakow, Poland
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is to describe the set of events which happened 24 June 2014 in Isla Mujeres. My name is Tomasz Smaczny and I and my wife arrived in Na Balam hotel in Isla Mujeres on Saturday, 21 June 2014 with our rental small Chevrolet car. We reported at the reception, and inquired where we should park our car so it... More

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Lakewood, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

My niece and I wanted a Caribbean style vacation with a beautiful white sand beach, warm aqua water, and the right amount of creature comforts to feel spoiled without breaking the bank. Na Balam beach hotel was just the right destination! The room on the ground floor had a private patio that led right out to the beach. The restaurant... More

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Durham, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel's managerial staff is rude and disorganized. Front desk was crowded with folks full of complaints, about being over-charged (I was charged 2x and refused refund), wrong room, keys, no service for tourism! Food is mediocre and the peace of Yoga is not evident here. What a shame for this beautiful place on earth and sea I have been... More

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Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Na Balam Beach Hotel 3*
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres

282 photos of this hotel

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Pool/beach area (71)
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Amenities

Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style
#6 Spa Hotel in Isla Mujeres #6 On the Beach Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 
Number of rooms
32

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