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Na Balam Beach Hotel


Na Balam Beach Hotel
Hotel class 2 of 5
Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Traveler Reviews

63% Recommend
3.0 of 5 stars 69 reviews
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All (69)
Solo travel (0)
[ Date ] [ Rating ]
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5 of 5 stars
NOLABOB 1 contribution
New Orleans
Jul 5, 2009 | Trip type: Couples

This hotel is amazing!! Very Small and Intimate. Staff is VERY attentive to your needs. Planning on returning April of next year! more

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5 of 5 stars
happybride37 1 contribution
Washington, DC
Mar 31, 2009

My husband and I just returned from our amazing wedding at Na Balam and are still floating off the earth! We had a fabulous time, our guests were so happy, and everything was perfect. We would recommend Na Balam a thousand times over to anyone who wanted to have a romantic destintation wedding. All of the staff at Na Balam... more

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1 of 5 stars
Canucks1 1 contribution
Vancouver
Jan 3, 2009 | Trip type: Family
2/4 found this review helpful

We recently were married at the Nabalam in Isla Mujeres dec 2008, if we were to do it again i would spend the extra $1000.00 and invest in a seperate wedding planner outside of the Hotel and do yourself a big favor and stay clear of Patiricia the wedding planner that the Nabalam includes with wedding packages. We thought it... more

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5 of 5 stars
WineNDine4Life 9 contributions
New Orleans, Louisiana
Jan 1, 2009 | Trip type: Couples
0/1 found this review helpful

Our vacation there was awesome. Had the best beach on the entire island. The staff worked daytime catering to our needs and served lunch on the beach under shady umbrellas, in the evening dinner on the outside deck watching the sun set was romantic & delicious food. it was amazing. I would suggest getting reservations through the hotel front desk... more

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5 of 5 stars
JRed 8 contributions
Spanish Fort
Dec 29, 2008 | Trip type: Couples
1/1 found this review helpful

There's just something wonderful about waking up and having fresh fruit, fresh baked bread and hot coffee under the shade of a palapa, toes digging into the sand as you gaze across the beautiful blue green water. As soon as we stepped into the open registration area the stresses of the wedding preparations and the long flights and layovers just... more

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1 of 5 stars
jdc00c 6 contributions
jdc00c
Nov 25, 2008
0/2 found this review helpful

On 9/19/2008 I sent my credit card authorization form, with the stipulation to charge my depost and the rest would be due on completion of my stay. Luis Sanchez Rodriguez (Reservations Manager) then charged my card the entire amount. I then proceeded to attempt to rectify the situation to no avail. Luis would no longer return a call or an... more

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1 of 5 stars
albertoazcanio 1 contribution
USA
Nov 5, 2008 | Trip type: Friends getaway
0/3 found this review helpful

I call to this hotel and telephone rings and rings several times and nobody answer after several times and then the call get through, I ask for reservations then I spoke with a gentleman Sanchez, and I asked some questions he was very rude, I gave him my email address and he never reply me so I think he is... more

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2 of 5 stars
ISPpilot 8 contributions
New York City, New York
Oct 31, 2008 | Trip type: Couples

BOOKING AND CHECK-IN We booked via email about 3 months in advance. Although we arrived before check-in time and did not expect our room to be ready, we were not able to check-in until 1 1/2 hours AFTER posted check-in time. The price we paid was pegged to the US$ so even though the dollar gained strength during our short... more

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5 of 5 stars
klo68 6 contributions
Kew Gardens, NY
Oct 29, 2008 | Trip type: Business, Couples
2/2 found this review helpful

We just returned 2 weeks ago from our wedding and stay at Na Balam. We're still missing the island AND the hotel. 22 of our guests stayed at the hotel too and all of them have told us that will be returning to Isla and specifically to NA BALAM. I've read the other reviews, the good and the bad. I... more

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1 of 5 stars
starbuckSeattle 1 contribution
Seattle
Jul 20, 2008 | Trip type: Couples
4/4 found this review helpful

We arrived at the hotel after 6 months of phone calls and reservations only to find that our rooms were not available. We were traveling with another couple, and they attempted to put us in a suite on the second floor next to the road. When we commented that the suite had only one bed, they brought a wooden pallet... more

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Na Balam Beach Hotel Address

Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico