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All 35 Isla Mujeres hotels

Na Balam Beach Hotel

3.0 of 5 Hotel   |   Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
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Ranked #17 of 35 hotels in Isla Mujeres
A recent review
4 of 5 stars reviewed 1 week ago
PerlaTravel Paramus, New Jersey
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453 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Britt, MN
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We recently stayed at Na Balam for our first visit to Isla. The good - The beach views are fantastic. The on site restaurants are good and the staff at the restaurants are pretty top notch. Occasionally we had some slow service but we were on vacation so we didn't mind. The mojito at Zazil Ha was the best I've... More

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Paramus, New Jersey
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel with great beach (If not the best!) in Isla Mujeres. First time- Always stayed in Villa Rolandi. Always opting for upscale boutique hotels- This time decided to see "what else is out there?" Na Balam came with a recommendation- What a pleasant surprise. Clean room (#21) felt like upscale "tree house"- Rustic with our own hammock (all pool side... More

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Fort Myers
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We escaped Cancun and stayed one night here! Much more to our liking. The hotel is nothing to fancy. But it is clean and has the great beach and nice restaurant on site! Cute cats! Rent a golf cart and enjoy this lovely island. This was my second trip and I can't wait to go back!! Ferry ride is easy.... More

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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our large group of 25 was excellently cared for at Na Balam. We found the rooms to be beautiful and the yoga palapas are clean and well-supplied with props. But it's the staff that really made our stay there superb - each staff member was caring, attentive, efficient, and professional. This is our third yoga retreat at Na Balam and... More

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Fort Collins, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Waking to breakfast in Zazil Ha, the restaurant of Na Balam, surrounded on two sides by the turquoise waters of the Caribbean is pretty near perfection. Palms rise from the white sand beaches and tower over the grounds. Beds on the beach provide a welcome place to read and enjoy the cool breeze off the water. The service at this... More

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Senior Contributor
28 reviews 28 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The beach in front of NaBalam is hard to describe but having just returned to a rainy grey Boston, the memory of turquoise blue water and cloudless blue sky are going to sustain me until Spring finally comes. The grounds and beach at Na Balam are special...there are shell lined paths, gorgeous flowering shrubs and vines and shaded seating areas... More

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nc usa
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent our honeymoon here 14 years ago and decided to come back and try it out again. Looks just the same and I'm pretty sure we were even put in the same room! The location really can't be beat and the beach is just gorgeous here, but the prices seem high compared to the other hotels on the island.... More

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Wife and I had fish tacos here that reminded us why we came to Mexico. They were simply amazing. Two year old had a ham and cheese sandwich that was also great. Drinks were good too. We did not stay in the hotel, but we did rent one of the day beds on the beach (which we wish we had... More

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San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

We loved our stay! We searched online, read reviews and settled on Na Balam. We were delighted with our choice (so much nicer than the horrible high rise Avalon across the way). The hotel is nice and small with various little bungalows set in a very natural environment of palm trees, sand and beach. The rooms were very clean. The... More

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Seal Beach, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2014

Upon arrival the batteries were out on our air conditioner/fan, in a hotel that is just a basic maintenance I would not to have to expect to complain about, The hot water was spotty. The price of the hotel is not worth the location, don't waste your money. Had construction outside our room the entire visit, food was not good!

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Additional Information about Na Balam Beach Hotel

Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Na Balam Beach Hotel 3*
Official Description (provided by the hotel):
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 
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