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Hotel El Caracol

Av. Matamoros No. 5, Isla Mujeres 77400, Mexico
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Hotel El Caracol
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18 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed November 14, 2012

Don't be lured in by its "bargain price". The Hotel is old and terribly run down, we had 2 separate poky rooms with no windows to the outside world. The rooms and bathrooms were tidy enough but the bed linens and pillows are old and dingy. The staff didn't really care about anything, our light blew leaving our room (due... More 

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1 Thank Lauren Y
Stockholm, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 19, 2012

I put a few photos to show the state of my room at this hotel. As you see the place looks old and nott too clean. The sheets were clean though and there was a cleaning lady who did a very quick cleaning every day. Very central location too.

Helpful?
1 Thank Steve E

Travelers are raving about these Isla Mujeres hotels

Budapest, Hungary
Level Contributor
178 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
2 of 5 stars Reviewed June 19, 2011

For starters this place was absolutely filthy. The floor hadn't been swept, or at least not very well at all. There was a cigarette butt in plain sight against one of the walls, and black dirt and large dust bunnies were everywhere. The bathroom absolutely reeked, and a quick inspection revealed why: There was mold EVERYWHERE. All over one wall,... More 

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2 Thank 1Dad1Kid
Vancouver
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 3, 2011

Stayed here for 2 weeks (until my deposit ran out) in January. It definitely did not live up to its web site. The whole place (rooms, communal kitchen, and lounge areas) need a thorough cleaning and garbage pick-up. It was not at all quiet - next door a disco ran all night on the week-ends and the restaurant nearby played... More 

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1 Thank solotraveller2010
Paris
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 10, 2010

I read very few about this hotel and wanted to have a try. Very well located, you're in the middle of everything: The main tourist street is a few steps from the Caracol door. The owner looks a bit like Beatlejuice but he is very kind and gives a good welcome. The rooms are no very big, but we had... More 

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1 Thank Maxifrod2001
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