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Hotel Xbulu-Ha

Certificate of Excellence
Calle Vicente Guerrero #4 | Col. Centro, Isla Mujeres 77400, Mexico
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Hotel Xbulu-Ha
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Hotel Xbulu-Ha
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123 reviews from our community

Traveler rating
    69
    42
    5
    4
    3
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16
57
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ann Arbor, Michigan
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at Xbulu-Ha for 8 days in March. I am late in writing this review because our experience was a bit mixed. I will start with all the positives. The location is great. Close to the action in Centro, but quiets down at night. The friendly, smiling maids thoroughly cleaned the rooms, daily. The towels were... More 

Was this review helpful? Yes 1
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

I will say thanks to my maid for finding the earings. One of my projects on 2015 is remodel the first floor. My goal is to make that the guests love these rooms. I know that most of the guest prefers rooms upstairs. So these are the rooms I give first. But when all the room are booked upstairs, I... More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Xbulu Ha is a place I will definitely be visiting again. For what I paid during Spring Break (about $42 USD) this place was definitely worth it. I took advantage of a room they have specifically for lone travelers and the price was right. The room had a small bed, TV ceiling fan, mini-split air conditioner and a bathroom... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you're looking for an affordable and basic place to stay, this is it! We just got back from our honeymoon and we had a great room for a great price! All staff are very helpful! I would highly recommend!

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

This is a very nice, clean hotel in a great location. It's within a 5 min. walk to north beach and from some rooms, or the communal balconies, you can see the ocean. The street is quiet, the staff are very helpful and the air conditioned rooms are newly furnished and kept incredibly clean. There is a common kitchen where... More 

Was this review helpful? Yes 2
north vancouer
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

This is one of the nicest and most reasonably priced places we've stayed in all of Mexico. They've done a bunch of upgrades since last year and it looks and feels great. The rooms were clean beds were comfortable they had a great little lounge area where they had coffee every morning. They had toaster, blender and dishes with cutlery... More 

Was this review helpful? Yes 3
Houston, Texas
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 12, 2015

This is such a nice little hotel, and such a hidden gem that I'm hesitant to tell you how good it was for fear everyone will want to stay here. We stayed in Rm #2 on the second floor. The only reason I'm not giving it 5 stars is because the bed was harder than we liked and the showers... More 

Was this review helpful? Yes 4
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 17, 2014

I've just spent 1 night there. The room was clean, the mattress was good, except for the pillow, wifi ok and the location awesome. They took care of my suitcases while I strolling around. The negative point was the hot water (it works only for 2 minutes and then it becomes cold).

Was this review helpful? Yes 1
Montreal
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 25, 2014

First of all, this place was under construction in November 2014, so be warned that you will not sleep after 6AM; workers were chatting loudly around our window, making sure we couldn't get those few precious hours of sleep in the morning. This only highlights the main problem of Xbulu Ha: it's noisy and we always had the impression we... More 

Was this review helpful? Yes 2
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

I apologize for the noise. It is true that the hotel has been remodeling since September 2014. We closed the hotel for one month to make the main work. The workers never ever have started working at 6:00 AM. When we need to make noise, we wait until noon or when all the guests have left early from the hotel.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2014

This is the perfect place to lay your head after a long day exploring Isla Mujeres. Juan Carlos and the rest of the staff are very accommodating. The rooms are small, but very clean. We've stayed at other properties on the island, but feel this gem met all of needs at a very good price. We will definitely stay here... More 

Was this review helpful? Yes 1
Darmstadt, Germany
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

Trying to support the local economy (difficult to do it in the Mayan Riviera) we booked a junior suite at this hotel for 4 nights. Had I known that they were kitchen utensils downstairs available to the guests, I'd have book just a room. We took a peak and they are also very spacious. Our room included a kitchenette which... More 

Was this review helpful? Yes 2
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