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Hotel Xbulu-Ha

2.0 of 5 Calle Vicente Guerrero #4 | Col. Centro, Isla Mujeres 77400, Mexico
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Certificate of Excellence 2014
Hotel Xbulu-Ha
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Hotel Xbulu-Ha
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108 reviews from our community

Traveler rating
    63
    37
    2
    3
    3
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16
48
16
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Darmstadt, Germany
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Trying to support the local economy (difficult to do it in the Mayan Riviera) we booked a junior suite at this hotel for 4 nights. Had I known that they were kitchen utensils downstairs available to the guests, I'd have book just a room. We took a peak and they are also very spacious. Our room included a kitchenette which... More

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Keller, Texas
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 5, 2014

We stayed 6 nights on the 2nd floor, rooms 1,2 &3! We had no complaints. Rooms were small but clean. Wifi worked fine. Juan Carlos was as helpful as could be. You could see the Caribbean from 1 and hotel was close enough to walk anywhere in centro!!

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Los Angeles, California
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 21, 2014

stayed here with my husband a couple years ago and it was a lovely experience. the hotel was clean and well maintained. the staff was very friendly & accommodating. the island itself is small so everything in the heart of the city is within walking distance. the hotel was a few blocks away from the beach...make sure to borrow beach... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Top Contributor
82 reviews 82 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed August 16, 2014

Very noisy by the talking (or should I say, shouting, of the people who run it and their families). No consideration whatsoever for people who might want to sleep in. Our room on the ground floor was rather gloomy and crummy, right next to an office that has nothing to do with the hostel..weird...The reception staff is friendly and helpful... More

Was this review helpful? Yes 1
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

I am sorry for your experience. Xbulu-Ha hotel is a familiar hotel and I can not deny accommodation to family guest. On July the hotel was almost full and of course, more persons walk on any of the corridor, not matter what floor. About the room features, I respect your opinion. Thanks More

Regina, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2014

We have been staying at Xbulu-Ha Hotel for the last five years. From the first day of our first stay this place has felt like home away from home. Gabriel the owner manager has provided the best service we have ever had at any hotel. He goes well out of his way to ensure that his guests are comfortable. Gabriel's... More

Was this review helpful? Yes 3
Windsor, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2014

I have found this to be a very friendly and reliable place to stay. Whenever I return to the Island I make it a point to stay here. It is a low to moderately priced Hotel with very friendly staff who try hard to satisfy any reasonable demand. The owner of the business, Gabriel, is a true gentleman who deals... More

Was this review helpful? Yes 3
Green Cove Springs, Florida
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 16, 2014

We are avid scuba divers so we tend to put our money into the diving and go with budget lodgings. That said, budget-priced Hotel Xbulu-Ha is a cut or two above the usual BDA (basic diver accommodations). It is safe and conveniently located right around the corner from two of the islands' best dive operators. The rooms are clean, simply... More

Was this review helpful? Yes 3
Taos Ski Valley, New Mexico
Contributor
15 reviews 15 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 15, 2014

Avoid this place like the plague. I stayed there one night. My seatic nerve gave out, I tripped and started bleeding. I needed to go to the Hospital . When I returned My luggage was locked up until I paid $ 120 for blood on their motel sheets. I had a Docters notice of a concussion. This place is a... More

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hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

It is a shame that this guest think this about the hotel, my staff and me. But that person forgot telling this: - She drank some drug with a bottle of alcohol (Vodka). - My employee found her on the floor and laid her down on the bed. - I called Red Cross because she was in very bad conditions.... More

Port Coquitlam
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

My friend and I stayed at Xbulu Ha for 2 weeks in February this year. We felt very comfortable and safe as 2 women travelling here for the 1st time. The owner and his family made us feel so welcome. It was clean, reasonably priced,comfortable and close to everything. I would recommend it to anyone looking for a wonderful reliable... More

Was this review helpful? Yes 6
Kansas City, Kansas
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 5, 2014

Very clean, friendly and safe place to stay. Offered all we needed for our visit. Would consider staying here again next year! There is construction going on which was a little noisy during the day and the WIFI was a little spotty...but we didn't go to the island to hang out in our room...so it was perfectly fine! Also, Gabriel... More

Was this review helpful? Yes 5
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Additional Information about Hotel Xbulu-Ha

Address: Calle Vicente Guerrero #4 | Col. Centro, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
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