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Casa el Pio

Certificate of Excellence
Hotel website
Av Hidalgo between Bravo and Allende, Isla Mujeres 77400, Mexico
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177 Reviews from our TripAdvisor Community

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Kansas City, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed a week at Casa el Pio and thoroughly enjoyed. We had the downstairs room with private patio. While the courtyard dipping pool is quite nice, the rooftop of the building is spectacular and a great place to watch the sun set. The manager, Sally, is very helpful and the staff was excellent! Nice, quiet location, too.

Helpful?
Thank Cheryl L
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was very clean and included amenities like a coffee maker, beach tote and (my fav) a hammock. The communication from hotel management was great and the rooftop was beautiful... No for the cons. No wifi in my room, i had to literally step outside of my room to get any wifi which was a bit of a hassle.... More 

Helpful?
Thank Patty D
Hillary B, Owner at Casa el Pio, responded to this review

Hi Patty - Thank you for taking the time to write a review. It is very helpful and we appreciate it. Yes, Room 5 can be noisy over the street (thank you for acknowledging that we make a note on the site) and we do leave earplugs in the nightstands for that reason. It is also why that room is... More 

Austin, Texas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay at Casa el Pio. The rooms are so beautiful and the patio's view is incredible. Super quiet, very clean, comfortable beds, lots of hot water, and very efficient AC. Sally is fantastic and very helpful. Casa el Pio is in a great location - about a block or two away from Hildago, very close to... More 

Helpful?
1 Thank Jessica M
Hillary B, Owner at Casa el Pio, responded to this review

Thank you for your helpful review, Jessica! We value your input and loved having you stay with us - come back anytime! More 

Victoria
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having booked the "Ocean View" room (#3), I was looking forward to seeing the Caribbean for the first time and I was not disappointed. The room looks out to the "wild" side of the island which made for spectacular views from sunrise to full moon. The room was comfortable and surprisingly large; well appointed amenities; lots of hot water...in short... More 

Helpful?
Thank Eileen F
Ormond Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Read the reviews do all they say to do completely accurate. Exceptional place to stay just a couple blocks from ferry superb accommodations. Customer service from absolutely the best staff. Sally is a gem she truly will take care of you all her recommendations were spot on. Definitely coming back for more, THANK YOU!!! so much Sally for making our... More 

Helpful?
Thank Frank Z
Hillary B, Owner at Casa el Pio, responded to this review

So glad that we could help you celebrate your 40th and host your return to Isla - thank you for the review and we would love to see you again. More 

New York City
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although I've been friends with a previous Pio innkeeper for years, I hadn't stayed there until the beginning of 2016. It's comfortable, clean and extremely spacious! It's not a hotel for people who want to be waited on hand and foot. This place is for people who can take care of themselves and don't need a lot of attention. That... More 

Helpful?
Thank Chickenring
Oakton, Virginia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The decor and rooms were lovely (sparkling clean, all-white). The service from the property manager, Sally, was great. This has everything I look for in a boutique hotel. The location was ideal, within walking distance to Centro and the beach, but far enough away to be quiet. I was in room 1, and my only disturbance was a lot of... More 

Helpful?
1 Thank damnedbee
Hillary B, Owner at Casa el Pio, responded to this review

We're sorry for the light leaks into your room from the patio - we do have thick full-sized curtains on all the windows but they are white so you are correct- they can still transfer light into the rooms. Our wi-fi is a work in progress as the concrete and rebar construction make it hard to get a good signal... More 

Ballerup, Denmark
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent place to relax. Quite but close to restaurants and walking distance to north beach. Nice rooftop deck with views of the waves crashing into the windward side of the island. Plenty of space and nice amenities. Two suggestion would add to my enjoyment. 1. Wifi for the rooftop patio. 2. Yoga mats for use on the rooftop patio, it's... More 

Helpful?
Thank bobsturm
Hillary B, Owner at Casa el Pio, responded to this review

Oh yes- yoga mats would be good - that sunrise is a perfect backdrop for some AM stretches. Will make a note. As for the wi-fi, we have tried to extend it to the roof and it is better than in the past but it is very difficult to get the signal through the concrete and rebar construction. Thank you... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This great guest house was a great value with great service, amenities, and delivery. Sally is a wonderful host who made us feel hyper welcome. The room was GORGEOUS and so reasonably priced! Excellent AC, great bathroom, very spacious layout, and a hammock! We LOVED Isla Mujeres, and Casa El Pio was a big part of that. Thank you!

Helpful?
1 Thank John Michael D
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in room 4, which was cool and comfortable for the two of us. Our stay was only 4 nights. Sparsely decorated, and very clean, which we like. Quiet, yet you could see the excitement in the streets from various outside perches. Felt far away from the craziness when on the roof deck, yet just steps from all the... More 

Helpful?
1 Thank cordelia11
Hillary B, Owner at Casa el Pio, responded to this review

Hi and thank you for your helpful review! I apologize for the water issue you experienced while staying with us but are glad you were well taken care of by Sally. We have also tried to amplify our wi-fi signal and it is MUCH better than it was even a year ago but the concrete/rebar construction makes it hard to... More 

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