We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 35 Isla Mujeres hotels

Privilege Aluxes

4.0 of 5 Resort (All-Inclusive)   |   Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Hotel amenities
Save Saved
You added Privilege Aluxes to your Saves list
Privilege Aluxes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #6 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 7, 2009
lovebirds51 Courtenay, Canada
  • Reviews (1,635)
  • Photos (2,380)
  • Amenities
  • Room tips (521)
  • Location
  • More
Write a Review

1,635 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (521)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Privilege Aluxes
See the most recent reviews
Courtenay, Canada
Top Contributor
55 reviews 55 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 7, 2009

We travelled to isla Mujeres after a very stressful time in our lives, seeking the ultimate in relaxation. We had that and so much more at Privilege Aluxes. Everyone made us feel very special. The staff's immediate attentiveness upon our arrival (complete with champagne welcome), the smoothness of our arranged transfers, and the free upgrade, let us know immediately that... More

Was this review helpful? Yes 4
Ottawa, Canada
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 27, 2009

Breakfast was good - lots of choice of hot and cold items plus made to order eggs. Fruit was not as good as I would have expected for the Caribbean. The deluxe suite was huge - more comparable to an apartment than just a hotel room. Our room was supposed to be ocean view, but you had to be on... More

Was this review helpful? Yes 1
San Antonio, TX
Top Contributor
68 reviews 68 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 23, 2009

We stayed at Privilege Aluxes (a-loo-shays) for three nights to celebrate my birthday. The hotel is a beautiful property, and staying there is luxurious, because of a combination of the facility and the wonderful staff. We were greeted at the door with champagne and taken to our premium suite. It had a large living room, a kitchen, and a bedroom,... More

Was this review helpful? Yes 2
San Antonio, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 22, 2009

I booked my reservation for Privilege Aluxes through their website--arriving Nov 14-20. The site gives an option to have transporation arranged to pick you up and the airport in Cancun, get you to the ferry, have someone waiting for you upon arriving in Isla Mujeres and take you to the hotel. This is offered for both your arrival and departure.... More

Was this review helpful? Yes 3
Lakeland, Florida
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed November 22, 2009

We loved absolutely everything about this hotel and its staff. Our deluxe suite was huge, two big rooms and a large balcony. Stylish and comfortable, with a beautiful spa quality bathroom. 5 star and squeaky clean. Pools, beach, restaurants were all wonderful. Beach beds around the pool (comfortable, beautiful, included). Comfortable beach loungers with shade also included. The service, from... More

Was this review helpful? Yes 1
Winnipeg, Manitoba
Top Contributor
52 reviews 52 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 16, 2009

My wife and I were looking for a high-end luxury hotel to offset our disappointment of our (earlier in the week) accomodations. The desk staff were gracious and let us view a couple of room choices before deciding on a room. We only stayed for one night , (on the top floor with a great view, has an elevator so... More

Was this review helpful? Yes 2
Jonesboro, AR
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2009

My wife and I stayed at the Privilege Aluxes for our 5th wedding anniversary. It was our first time trying an all-inclusive hotel, and it was a very pleasant experience. We found that the food from the beach restaurant was the best. They were all good, just found the best food there. The service at the hotel was exceptional...everyone was... More

Was this review helpful? Yes 1
Austin, TX
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2009

We just returned from Privilege a few weeks ago after having our wedding on the Playa Norte in front of the hotel. The setting was lovely- the sun sets right on their white sand beach. We had only corresponded via email, had never been to the hotel or tasted the food. I was a little nervous about this, but it... More

Was this review helpful? Yes 2
Houston, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 7, 2009

A unique hotel. I was part of a group of 15-20 that met for a wedding and upon arriving I could see that this was going to be different. As the glass doors swish open, you walk into a spacious lobby which offered a circular theme. A round check-in desk surrounded by colorful round chairs and oval ceiling tiles. Heading... More

Was this review helpful? Yes 2
Austin, Texas
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2009

My wife and I had our wedding at the Privilege Aluxes on October 24th. Let me just say right off that the entire wedding from start to finish far exceeded our expectations. Everything went perfect. Elba, our wedding coordinator was awesome! We traveled to the island with 15 guests from Texas, Indiana and California. Long before the trip I kept... More

Was this review helpful? Yes 5
Owners: What's your side of the story?
If you own or manage Privilege Aluxes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Privilege Aluxes? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Very good(11)
  • Playa Norte(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, TravelClick, Tingo, Hotels.com, Priceline, Otel, Travelocity, HotelTravel.com, Despegar.com, BookingOdigeoWL, Venere and Agoda so you can book your Privilege Aluxes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

2,380 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2145)
Pool/beach area (463)
Room/suite (323)
Hotel & grounds (390)
View from room (159)
Videos (4)
Dining (201)
Bathroom (40)
Family/play areas (4)
Other (561)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (220)
The Hotel (21)
Restaurants and Bars (14)
Pool (19)
Grand Platinum Suite (44)
Deluxe Suite (43)
Amenities (12)
Standard Room (26)
Premium Suite (41)

Management photos: Courtesy of the property manager

All management photos (16)
Room/suite (7)
Dining (4)
Hotel & grounds (1)
Other (4)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Top resorts Hotel in Isla Mujeres #3 Luxury Hotel in Isla Mujeres #4 Spa Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 
Number of rooms

See which rooms travelers prefer