We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 35 Isla Mujeres hotels

Privilege Aluxes

4.0 of 5 Resort (All-Inclusive)   |   Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Hotel amenities
Privilege Aluxes

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Booking.com PrivilegeHotels
and 10 more sites!
87%
Ranked #6 of 35 hotels in Isla Mujeres
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
GaryClark_84 Chico, California, United States
Write a Review

1,542 people have reviewed this hotel

Traveler rating
    870
    464
    131
    48
    29
See reviews for
138
1103
28
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Chico, California, United States
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I would absolutely come back here again. If you can upgrade to the presidential suite with the private pool. It is absolutely amazing! We got the all inclusive package and it was well worth it. The food is ok except for lunch at cafe del mar. The shrimp tacos and ceviche was really good. Venture out and try lunch or... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband & I stayed at Privilege Aluxe for 5 days in April. This was our first time to Isla Mujeres and we did not do the all-inclusive. We have traveled to Mexico many times and typically always stay at large, all-inclusive resorts. This was very different than most of the hotels we have stayed at, but I was pleasantly... More

Was this review helpful? Yes 4
San Diego, California
1 review
5 of 5 stars Reviewed yesterday NEW

Everything abut this hotel is amazing! The crew is top notch. Omar at the front desk was friendly, informative, and genuinely happy to have us stay there. We stayed in room #443 and it was absolutely beautiful with an amazing view. Big thanks to Ofelia who made this happen! Definitely recommend if you have the option to chose a higher... More

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I just got back form privilege (been there from Apr. 16-20) ... The staff was super friendly, food was awesome (specialy at Sabor) , and the pool/beach ... well i have no way to descibe those! All in all, i recommend this hotel if you wanna have a great time in a great environment.

Was this review helpful? Yes 5
kalamazoo mi
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Ok..I will try and be quick and to the point. We booked through ORBITZ, air and hotel combo...got it for a great price. We did the all-inclusive cause we like to eat and drink..it was not much more for the AI, so it was well worth it. We stayed high up on the 'city/school' side..yea..we had a nice view of... More

Was this review helpful? Yes 7
San Francisco, California
Top Contributor
57 reviews 57 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for four nights and this hotel and facilities are awesome! Location - The location is about a 5 minute walk from the port and everything so its perfect without being in the middle of everything. Room - We got a grand platinum room and it was totally worth it - had a private pool and three balconies.... More

Was this review helpful? Yes 4
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all, we thank you for your time taken on making these valuable comments which are the best assistance in our daily improvement to get the highest standards in all the hotel areas. We want to do everything in our power to satisfy all guest's and we are glad to read that you found the hotel and facilities to... More

Greenville, Wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The only thing that held this review back from a 5 star was the bed. I'll detail the rest of the amazing parts of this hotel, but the bed was really an issue. We stayed in 233 in a Suite Deluxe. After our first night of tossing and turning, we asked if there was another room with a different type... More

Was this review helpful? Yes 5
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your comments and observations that help us to improve our guest satisfaction and quality service. We are disappointed to learn that the bed did not meet your expectations and you were let down on this point. We would like to assure you that we are taking it very seriously. We are glad to know that... More

Forest, Virginia
Top Contributor
158 reviews 158 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We checked in and were given a room that did NOT meet our expectations. We had booked through Orbitz and paid for an ocean view room. What we received at check-in was a room on the first floor in building 1 and you could see maybe three or four speckles of ocean. We immediately let the front desk know the... More

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service we are offering. It is a pleasure to receive your comments about this positive experience with us and we really appreciate your recommendation to other travelers. Looking forward to welcoming you again in the near future to offer a great stay in... More

Shelby Township, Michigan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We chose one of the suites with rooftop private pool and we were not sorry! What a beautiful room, the roof top patio was amazing. The staff was wonderful, catering to our every wish. When we told the staff we were there for our 20th anniversary we found champagne and desert in our room, we were also greeted with champagne... More

Was this review helpful? Yes 4
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your review. We really appreciate your kind words about our staff, we are very proud because we know that the guest experience depends on the good personal contact and it is one of our objectives to cater to your wishes and make you feel pampered. Thank you for your recommendation, we hope to see you soon again... More

Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

If you want a nice hotel in the best possible location (a stone throw from Playa Norte and Isla Mujers Main Street) , with an amazing large pool with great sunbeds, and a yummy buffet breakfast (would NOT go for all included - you have so many good restaurants around) - this is definitely your hotel! If you want a... More

Was this review helpful? Yes 3
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we appreciate your feedback. We were delighted to see you found your suite clean and comfortable and enjoyed the pool, sunbeds and the buffet breakfast. We would agree we are in a fantastic location to enjoy the best beach and local life on Isla. It is great to read that you will... More

Been to Privilege Aluxes? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Playa Norte(11)
  • Very good(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
Official Description (provided by the hotel):
Privilege Aluxes: Truly a privileged experience ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, TravelClick, BookIt.com, Expedia, Priceline, Tingo, Cheap Tickets, HotelTravel.com, Otel, Venere, Hotels.com and Agoda so you can book your Privilege Aluxes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Privilege Aluxes Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

Owners: What's your side of the story?

If you own or manage Privilege Aluxes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Privilege Aluxes to your Saves list