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Privilege Aluxes

4.0 of 5 Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Privilege Aluxes
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Privilege Aluxes
Privilege Aluxes
Privilege Aluxes
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1,898 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Privelege Aluxes is a beautiful resort. Our room was clean and spacious with a great view. Cafe Del Mar is great !!!!! The food there is excellent. Christian at the pool bar is a great guy and bartender. The only complaint is the pool water was a little chilly and the music at the pool needs to be updated.

Was this review helpful? Yes 1
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We really loved the hotel! We only had a few days and wanted a beautiful / layed back setting to escape the snow... After a lengthy search / debate over whether we should stay near Playa del Carmen or Maroma Beach - a friend told us about Isla Mujeres - and it was exactly what we were looking for. We... More 

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Oslo, Norway
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great hotel near the beautiful north beach. We stayed for one week in November/December 2014, and started off with three days with bad weather.. Rain and a lot of wind. We had a beautiful suite deluxe with bedroom, large living room with kitchen and a large balcony. Bathroom with good size and both shower and bathtub. We were wondering why... More 

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is mediocre... Nothing more than that. We had problems the minute we walked into this hotel to check in. We had a reservation for two people & at the last minute had another friend join us, I had emailed the hotel & asked if the had roll away beds & was told yes. But when we got to... More 

Was this review helpful? Yes 4
Milwaukee, Wisconsin
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall, the resort and grounds are beautiful. Privileges has one of the better beaches on the island, but if you want to go swimming, I suggest walking around to the north side of the island as you can walk out pretty far in the ocean and the water is super clear. The food at Sabor was average, the food at... More 

Was this review helpful? Yes 2
De Soto, Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We always look for a resort that has great beach access and, naturally, a great beach. We were not disappointed! Rooms were large and clean, the grounds kept immaculate, and the staff could not have been more friendly and helpful. The staff were the best we have encountered in Mexico, and we have stayed at some very nice places. The... More 

Was this review helpful? Yes 1
Cerea, Veneto, Italy
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great experience to enjoy at least once in a lifetime. We spent a week at the end of 2014 and beginning of 2015 in All inclusive and we've appreciated this hotel so much that we are looking forward to enjoy another holiday there!!! Hotel staff is very friendly and professional (the guys working in the beach bar... More 

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Saint Louis, Missouri
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Excellent room with beautiful view. Small yet good breakfast buffet (couldn't find real butter). Great beach and equally great wait staff on the beach. Tasty lunch options at Cafe del Mar. Location was close to Main Street with shops and Restaurants. Would return!

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort was amazing!!! It had the look and feel of one off those resorts you see in movies! The room looked like a luxury apartment, the hotel pools were beautiful and it was right on the beach! The staff were all incredibly friendly and the included meals were awesome! The island is also full of awesome activities like snorkeling,... More 

Was this review helpful? Yes 1
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to enjoy this beautiful island. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service. We look forward to making you feel like a VIP soon again! More 

Saint Cloud, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was the best place to stay on the island! We have stayed at other resorts on the island but this will now be the only one we stay at! The staff is absolutely wonderful! Sergio and Omar and all the gentleman that work the beach bar are amazing! I was never without a drink in my hand (And that... More 

Was this review helpful? Yes 4
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your review, it was a pleasure to read it. We are glad that the service provided by our staff made your stay memorable. It is great to learn that you felt at home, which is always our goal for all our guests. We are particularly glad to read that Privilege will now be the only place you... More 

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Pool bar(30)
  • Breakfast buffet(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Playa Norte(11)
  • Very good(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres

2,845 photos of this hotel

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All traveler photos (2609)
Room/suite (426)
Pool/beach area (556)
Hotel & grounds (449)
View from room (218)
Dining (258)
Bathroom (51)
Family/play areas (7)
Business center/function rooms (5)
Videos (4)
Other (635)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (220)
Amenities (12)
Deluxe Suite (43)
Grand Platinum Suite (44)
Pool (19)
Premium Suite (41)
Restaurants and Bars (14)
Standard Room (26)
The Hotel (21)

Management photos: Courtesy of the property manager

All management photos (16)
Room/suite (7)
Dining (4)
Hotel & grounds (1)
Other (4)
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