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All 35 Isla Mujeres hotels

Privilege Aluxes

4.0 of 5 Resort (All-Inclusive)   |   Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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Ranked #5 of 35 Hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
thingstosee_88 Dallas, Texas
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1,697 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
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English first
Dallas, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at privileges for our honeymoon. It was an excellent resort and we plan to go back. The beach was quiet and breathtaking, and the service was great. I would've left a 5 star review if not for spending the first night on a ground level room despite our reservations clearly stating an ocean view. They put us in... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our stay at this hotel was nothing short of excellent. The deluxe suite was beautiful, spacious and clean. The beach was beautiful with spectacular views and soft sand as well as abundant beach chairs and cabanas. The food was excellent with different dining options as well as 24 hour room service (all inclusive is a MUST.. I can't emphasize that... More

Was this review helpful? Yes 3
Suwanee, Georgia, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I have been coming to Isla Mujeres two to three times a year for about five years now. We absolutely love the laid back style of this historic fishing village and, as much as we enjoy each day, we simply can't wait for the sun to go down so we can enjoy eating and drinking at one... More

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to post your kind comments on TripAdvisor, since your opinion is of great help to us in our efforts to improve and achieve our main objective, which is the full satisfaction of our customers. We are glad that you and your family really enjoyed the facilities and service and overall you had a great... More

Raleigh, NC
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this resort because we wanted something laid back and close for us to go snorkeling with the Whale Sharks which should be on everyone's bucket list. The resort is modern and well laid out. We stayed in the Presidential Suite which was fantastic. A great 2 bedroom suite with plenty of living space and a spectacular plunge pool.... More

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your time and your feedback. The whole team is committed to get better day by day and listening to your comments and observations is the best way to achieve it. We go along with you regarding "an intimate resort with gorgeous views in a cute laid back town" as this is what we offer and... More

Nashville, Tennessee
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed in this fabulous hotel at least 10 times and maybe 11 or 12. The staff is amazing, friendly and go out of their way to make you happy. The pool and pool bar are so much fun and such a great way to meet new friends. We use the spa each time we are there and are... More

Was this review helpful? Yes 5
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your wonderful and kind words and for choosing us again! It is a pleasure for us to know that our guests feel at home at Privilegel The whole team sends their warm regards to you and we hope that we will have the pleasure to host you soon again in the near future. More

Cedar Rapids, Iowa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I thoroughly enjoyed the setting, the food, the service, and tranquility! Would recommend this hotel but be sure to ask for a room not facing the school! We upgraded to a suite and it. was perfect!

Was this review helpful? Yes 3
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your recent visit to Isla Mujeres. We are delighted to have offered a great experience to you and your sister at this beautiful destination as your satisfaction is our main objective. We really appreciate your recommendation and we would love to see you soon again! More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I just returned from our fabulous vacation at Privilege Aluxes. From the moment we arrived, we were greeted with sparkling red wine and taken to our room. Our room had both a great view of the city and the ocean. I really enjoyed being so close to the hustle and bustle of this little island town. When... More

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Tel Aviv
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazing hotel in an ideal location. The staff were great and arranged whatever we needed. We took the breakfast package and not the all included, the breakfast was something else with all the little perks you can think of. A little piece of paradise in Isla Mujeres.

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your kind words. Get good opinions about our services, facilities and care provided during your stay is the best prize we can receive. It is a pleasure to receive your congratulations, we will always try our best to fulfill your needs. We look forward to welcoming you back to your home in Isla soon! More

Silkeborg
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is overall very nice, you can't really put a finger on the quality of the hotel and its rooms. There is a small spa and a small gym, a lovely pool and is very close to the beach. We had a lovely room at the top floor with a nice view and a private jacuzzi - and the... More

Was this review helpful? Yes 1
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thanks for reviewing our hotel and describing our facilities. We are committed to get better day by day and listening to your comments is the best way to achieve it, we appreciate your observations regarding the restaurants to help us improve. We agree with your comments regarding the relaxation atmosphere that the hotel and the island offer, our guests are... More

Austin, Texas, United States
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I got married at the Privileges this past weekend. We had around 20 rooms booked and a total of 35 guests. The wedding was absolutely beautiful-Elba and Alexandra did a wonderful job! I have to say, this is a great looking hotel; excellent food/very clean/well-kept grounds/awesome rooms/ great swimming pool and bar, but the service does not... More

Was this review helpful? Yes 4
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you very much for choosing us to celebrate your big day. We are delighted to read that your wedding was absolutely beautiful. We always try our very best to meet our guests requests as we feel that the little things really make the difference and that is why we are sorry that the service that you... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Playa Norte(11)
  • Very good(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

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