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All 35 Isla Mujeres hotels

Privilege Aluxes

4.0 of 5 Resort (All-Inclusive)   |   Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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87%
Ranked #6 of 35 hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lisa C New York City, New York
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1,639 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (532)
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English first
New York City, New York
1 review
4 of 5 stars Reviewed yesterday NEW

I went with a group of friends and it was our first time in Cancun, Mexico. I'm happy we chose Isla Mujeres and this resort especially because it was quiet with the perfect amount of guests to socialize and meet new people. If the wild clubbing spring breakers type of vibe isn't your scene, then the short ferry ride to... More

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Taunton, Massachusetts
Top Contributor
62 reviews 62 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room is very nice, great vierw of the ocean and the pool area, we did do the all inclusive, and with teh drinks alone it was worth it. The weather was unsually hot, as stated by the locals, the pool was actually "Too Warm" and you would have thought they would add some cold water. Enjoyed the beach with... More

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League City, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I have been going somewhere in Mexico for 20 years. This place is amazing. We had room 534 with a hot tub on the balcony. This room was great and private, but we really wanted the room with your private pool. We stayed for a week and on our third day there, we upgraded to the private... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

We unfortunately had to leave on Friday and I wish we had stayed longer!! I cannot even begin to say how amazing our trip to Isla Mujeres was! PA is an amazing resort. All the staff spoke English and treated us like royalty. From the moment when you check in, you are brought champagne and the bellman takes your bags... More

Was this review helpful? Yes 2
Ridgefield, Connecticut
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The food in town is what keeps us coming back but Privilege Aluxes also marks very high for the rooms and location. This is our second year in the Platinum Suite and we will never book any other room. It includes round trip airport transfers with ferry tickets. We spend 80% of our time in the private plunge pool on... More

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Chicago
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We traveled from the US, with our large group occupying two of the Presidential Suites, two Grand Platinum Suites as well as a number of standard rooms. My partner and I shared the Presidential Suite in building 5 with another couple. Most importantly, three members of our group of 12 have developed a bacterial skin infection as a direct result... More

Was this review helpful? Yes 6
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this hotel for a week and we had a great experience. If you are picky, this is not for you. We're not, so it worked for us. The bartenders were great (Gaspar at Cafe del Mar) and the service was great by everyone working at the restaurants. Drinks were good and well poured, food... More

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you for choosing us to enjoy your honeymoon, we are delighted to read that it was an awesome experience. We really appreciate your comments and remarks, thanks to opinions like yours we are in constantly improvement and growth. We are glad that you enjoyed your stay with us, from the beach to the restaurants including the... More

Cancun, Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here 2 nights and we wish we wish we had more time in isla to stay at this hotel. After leaving another hotel we came here and fell inlove. The staff is incredable! Everyone of them try to make you feel like a king and queen, the bar in the pool with its amazing bartenders can make you... More

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for you review and kind words. It is a pleasure for us to know that your stay at Privilege Aluxes was an incredible experience because our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. Your positive comments will help us with our continuing effort to improve the... More

Cincinnati, OH
Contributor
17 reviews 17 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We got back from PA today after spending a week there. We have been to PDC several times and wanted to try something else. PDC is getting awfully big so we thought this might be a good fit. We were looking forward to being beach bums and Privilege was a great place to just sit on the beach and do... More

Was this review helpful? Yes 3
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for giving us the opportunity to offer you a nice time in Isla Mujeres. We want to let you know that your comments do not go unnoticed. You’re a necessary piece to this puzzle. It is important that we keep growing to do our best to meet your needs. Looking forward to welcoming you again to... More

Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is nice. The rooms were kept clean, the staff is friendly, the amenities are good, it is just not quite the 5 stars that it is billed. The beach is amazing and having a security guard keeping the riff-raff away was nice. The water is clear and the sand is soft. Some of the rooms probably do not... More

Was this review helpful? Yes 5
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for you review, we very much appreciate your comments regarding your stay at Privilege Aluxes as your feelings are the best assistance to keep working to do it better and better. It is a pleasure to receive your comment about this positive experience with us. Looking forward to welcoming you again in the near future. More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Very good(11)
  • Playa Norte(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#1 Top resorts Hotel in Isla Mujeres #3 Luxury Hotel in Isla Mujeres #4 Spa Hotel in Isla Mujeres
Hotel Class
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 
Number of rooms
124

Questions & Answers

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