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All 35 Isla Mujeres hotels

Privilege Aluxes

4.0 of 5 Resort (All-Inclusive)   |   Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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87%
Ranked #5 of 35 Hotels in Isla Mujeres
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Soothsayer78 Chicago, Illinois
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1,695 reviews from our community

Traveler rating
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159
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (561)
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

Our stay at this hotel was nothing short of excellent. The deluxe suite was beautiful, spacious and clean. The beach was beautiful with spectacular views and soft sand as well as abundant beach chairs and cabanas. The food was excellent with different dining options as well as 24 hour room service (all inclusive is a MUST.. I can't emphasize that... More

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Suwanee, Georgia, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I have been coming to Isla Mujeres two to three times a year for about five years now. We absolutely love the laid back style of this historic fishing village and, as much as we enjoy each day, we simply can't wait for the sun to go down so we can enjoy eating and drinking at one... More

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Raleigh, NC
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We chose this resort because we wanted something laid back and close for us to go snorkeling with the Whale Sharks which should be on everyone's bucket list. The resort is modern and well laid out. We stayed in the Presidential Suite which was fantastic. A great 2 bedroom suite with plenty of living space and a spectacular plunge pool.... More

Was this review helpful? Yes 2
Nashville, Tennessee
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in this fabulous hotel at least 10 times and maybe 11 or 12. The staff is amazing, friendly and go out of their way to make you happy. The pool and pool bar are so much fun and such a great way to meet new friends. We use the spa each time we are there and are... More

Was this review helpful? Yes 5
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your wonderful and kind words and for choosing us again! It is a pleasure for us to know that our guests feel at home at Privilegel The whole team sends their warm regards to you and we hope that we will have the pleasure to host you soon again in the near future. More

Cedar Rapids, Iowa
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My sister and I thoroughly enjoyed the setting, the food, the service, and tranquility! Would recommend this hotel but be sure to ask for a room not facing the school! We upgraded to a suite and it. was perfect!

Was this review helpful? Yes 3
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes for your recent visit to Isla Mujeres. We are delighted to have offered a great experience to you and your sister at this beautiful destination as your satisfaction is our main objective. We really appreciate your recommendation and we would love to see you soon again! More

Tel Aviv
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An amazing hotel in an ideal location. The staff were great and arranged whatever we needed. We took the breakfast package and not the all included, the breakfast was something else with all the little perks you can think of. A little piece of paradise in Isla Mujeres.

Was this review helpful? Yes 2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your kind words. Get good opinions about our services, facilities and care provided during your stay is the best prize we can receive. It is a pleasure to receive your congratulations, we will always try our best to fulfill your needs. We look forward to welcoming you back to your home in Isla soon! More

Silkeborg
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is overall very nice, you can't really put a finger on the quality of the hotel and its rooms. There is a small spa and a small gym, a lovely pool and is very close to the beach. We had a lovely room at the top floor with a nice view and a private jacuzzi - and the... More

Was this review helpful? Yes 1
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thanks for reviewing our hotel and describing our facilities. We are committed to get better day by day and listening to your comments is the best way to achieve it, we appreciate your observations regarding the restaurants to help us improve. We agree with your comments regarding the relaxation atmosphere that the hotel and the island offer, our guests are... More

Austin, Texas, United States
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I got married at the Privileges this past weekend. We had around 20 rooms booked and a total of 35 guests. The wedding was absolutely beautiful-Elba and Alexandra did a wonderful job! I have to say, this is a great looking hotel; excellent food/very clean/well-kept grounds/awesome rooms/ great swimming pool and bar, but the service does not... More

Was this review helpful? Yes 4
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you very much for choosing us to celebrate your big day. We are delighted to read that your wedding was absolutely beautiful. We always try our very best to meet our guests requests as we feel that the little things really make the difference and that is why we are sorry that the service that you... More

Raleigh, NC
Top Contributor
56 reviews 56 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from PA and our stay could not have been better! The deluxe suite was great, with only minor issues in the room. The grounds were beautiful. The service was great, from check-in through check-out, and the food and drinks were outstanding. We got the all-inclusive plan through a special offer. I'll repeat what others have said that... More

Was this review helpful? Yes 5
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences at Privilege Aluxes to the Trip Advisor readers. It is a pleasure to know that your stay could not have been better. It is very flattering to read that you will come back even when you don't ever visit the same place twice! Looking... More

Dallas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just visited the island for the first time last week and it was amazing, that is a magic place to visit it is just perfect, and the hotel is excellent, have the best location in the entire island, best beach and town are next to the hotel, so is very accessible but at the same time so relax, people... More

Was this review helpful? Yes
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your time. The comments as well as the observations and feelings of our guests are of great importance to us, as we count on those in order to achieve the highest level of service. We really appreciate the comments regarding our staff, we are very proud because we know that the guest experience depends on... More

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Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Playa Norte(11)
  • Very good(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres

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