We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 38 Isla Mujeres hotels »

Privilege Aluxes

4.0 of 5
Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Hotel amenities
Privilege Aluxes
Ranked #5 of 38 hotels in Isla Mujeres
4.5 of 5 stars 832 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

832 reviews from our community

What travelers say about this hotel
  • Golf cart(93)
  • Cafe Del(62)
  • Breakfast buffet(57)
  • Room service(52)
  • Very nice(49)
  • Ocean views(41)
  • Hot tub(33)
  • Pool bar(32)
  • Playa Norte(27)
  • Beach restaurant(26)
Traveler rating
    435
    267
    82
    28
    20
Only show reviews for Family (78) | Couples (605) | Business (1)
Date Rating
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

The good - The staff here are friendly The spa prices are average for all inclusive hotels in mexico The beach is beautiful The pool is nice The location is good to get around the island The food is good Room service good Room was nice and well equipped with a big spa on the balcony The bad - My... More

Was this review helpful? Yes
PrivilegeIslaMujeres, Quality Control at Privilege Aluxes, responded to this review
May 24, 2012

Thanks for reviewing our hotel. We apologize for not having good wifi signal when you visited. About internet services, we will soon have a new router so we hope our signal to get in good shape so our guests enjoy internet services at the hotel. We do have 2 pc at the front desk available for internet and at the... More

Brooklyn, N.Y.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
7
people found this review helpful

My wife and I stayed at PA 5/2-5/10/12. we have been to many different parts of Mexico, so a second time at the same hotel kinda clues you in to how this review is gonna go. First our trip from the airport to Puerto Juarez was seamless thanks to Best Day Cancun. For me part of the Charm of this... More

Was this review helpful? Yes
Des Moines, IA
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
3
people found this review helpful

I can't express how great our honeymoon at Privilege Aluxes was. We were treated like royalty from the moment we walked in the door and were handed glasses of champagne. This place has service down to a perfect T. The property was well maintained and we felt safe the entire time there. We stayed in a Platinum level suite with... More

Was this review helpful? Yes
Durham, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

We stayed at PA celebrating our 15 year anniversary and it was everything we had hoped for, even more. What a beautiful place, the hotel and the island. We had an amazing time and are planning our next trip back-- hoping it will be this fall. The hotel rooms and grounds were so clean, the reception desk, especially Guierllmo? went... More

Was this review helpful? Yes
Rancho Cucamonga, California
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2012
3
people found this review helpful

I absolutely loved this hotel. For the price you CANNOT complain though I continually see lower ratings. We were greeted with Champagne and a warm welcome. Amazing pool. Amazing free breakfast.. When I say amazing I mean multi course buffet with servers for extras and fine table clothes and dishes... Fancy. Right one the main part of the island and... More

Was this review helpful? Yes
Golden, Colorado
Contributor
14 reviews 14 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 17, 2012
8
people found this review helpful

This is a lovely place and we would return without hesitation! There are staff members working day in and day out on this place and there are constant signs of attention, improvement and cleanliness. Whether it's security patrolling 24 hours a day, painters staining the woodwork on terraces, the men rebuilding the beach massage palapa, raking the beach, house cleaning... More

Was this review helpful? Yes
Boulder, Colorado, United States
1 review
4 of 5 stars Reviewed May 15, 2012

Nearby hotels had a much better view and much nicer beaches. Food at the hotel was decent, drinks were OK (we had the entry level all inclusive). Staff was friendly, hotel was clean. More

Was this review helpful? Yes
Hauppauge, New York
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

I have tried to think long and hard about how to review this property. This was our 5th trip to Mexico but our 1st to Isla Mujeres. The ferry ride over really puts a nice spin on the begining/end of the vacation. I arranged via the hotel for transfers and that all went off without a hitch (kind of)when it... More

Was this review helpful? Yes
Hartford, Connecticut
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 12, 2012
2
people found this review helpful

We arrived here on 5/5 and are still here. We leave tomorrow, so I decided this was the best time to write a review since I may not have the chance once I get back to the daily grind. :::sigh::: Just to backtrack a bit, we originally booked the resort on Cancun that we stayed at last year through Expedia... More

Was this review helpful? Yes
Fort Wayne, Indiana
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2012
6
people found this review helpful

Enjoyed a very lovely stay (22APR-30APR) @ PA however, the 4 star rating is debatable. Isla Mujures is a very quaint relaxing island, which was the primary reason for selecting it as a return destination. Upscale accomodations are limited so, for the $$$, you'd be hard-pressed to find another resort which matches the amenities offered at PA for such a... More

Was this review helpful? Yes

Travelers who viewed Privilege Aluxes also viewed

Hotel Villa Rolandi
4.5 of 5 stars 359 Reviews
Isla Mujeres, Quintana Roo
Show Prices ABS:HotelCheckRates-d154002?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Isla Mujeres Palace
4.5 of 5 stars 177 Reviews
Isla Mujeres, Quintana Roo
Show Prices ABS:HotelCheckRates-d807936?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Ixchel Beach Hotel
4.5 of 5 stars 372 Reviews
Isla Mujeres, Quintana Roo
Show Prices ABS:HotelCheckRates-d622600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 38 hotels in Isla Mujeres, ranked by popularity »

Been to Privilege Aluxes? Share your experiences!

Write a Review Add Photos Add Videos

Privilege Aluxes Also Known As

  • Privilege Aluxes Isla Mujeres
  • Privilege Aluxes Hotel Isla Mujeres
Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico

Owners: What's your side of the story?

If you own or manage Privilege Aluxes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Privilege Aluxes
Show the lowest price for this hotel (from our partners)
Show Prices