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Privilege Aluxes

4.0 of 5 Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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Certificate of Excellence 2014
Privilege Aluxes
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Privilege Aluxes
Privilege Aluxes
Privilege Aluxes
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1,852 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Appleton, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went for a five day getaway and chose not to do all inclusive. The room was nice, but small, the balcony had a private jacuzzi that was nice. the beach was clean soft white sand. The breakfast that was includeed was very good, all you ever need. The only complaints I had were the pool was freezing, didnt see... More 

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Eureka, California
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were visiting friends on the island and happenstance on this restaurant. Now, I cannot find the restaurant on here so it might be showing up on the hotel that they have. Regardless, we did see this place and decided to give it a whirl. Our friends had eaten there before and they were impressed. 8 of us met up... More 

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Winnipeg, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a beautiful stay for 8 glorious days. We arrived from -30 C weather so needless to say the weather was wonderful. The hotel has three restaurants, Savoy was wonderful for breakfast, however we prefer to eat from a set menu for dinner, both the other two restaurants service and food was very tasty. The rooms were large, the... More 

Was this review helpful? Yes 3
Hanover, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

This resort was really awesome! B-e-a-utiful! Very small but not crowded or cramped. Check in was very easy they had all of my paperwork and my wrist bands for the all inclusive. Put a 200$ hold on my credit card in case you take anything you shouldn't. They had a bellhop (sp.) bring up our luggage with us, he even... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Location great, lovely beach, food good, service variable. Beware REALLY loud music is played through the night from a place right next door to hotel so if you value sleep choose another hotel. Rented a golf cart to get round the island. Visit Capitan Dulches great place for lunch and a lovely beach. Visit the museum of the Capitan there... More 

Was this review helpful? Yes 2
18 reviews 18 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel for four nights and then went to a small boutique hotel on Hidalgo Street to try it out. There were good and bad at Privileges. The room was fantastic! We had a balcony overlooking the cemetery. We used the hot tub on the balcony each night. The bathroom was the best. It was large and... More 

Was this review helpful? Yes 3
Waco, Texas
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel was just OK. Nothing blew me away. I found it annoying that you had to have a towel card to get a beach towel and if you lost the card you were charged $30. Food was just OK as well. Staff was very friendly. Massage I got was really nice and not expensive.

Was this review helpful? Yes 4
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our second 10-day stay at Privilege Aluxes. The reason we came back is that we had a great stay the first time around and everything worked for us. The real plus points are: The rooms are big! We had the Deluxe Ocean View with Whirlpool and Terrace. You get a large bedroom with a very comfortable bed, a... More 

Was this review helpful? Yes 3
Rocky Mount, North Carolina
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We got a deal through Groupon or Living Social that seemed too good to be true, and spent a week here that is now the comparison for any future travel. Basically, we look at the rate at Privilege for the time period we want to travel, and unless we can get a better deal somewhere else, there's no point in... More 

Was this review helpful? Yes 3
Edmonton, Alberta, Canada
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first trip to Isla Mujeres and Privilege Aluxes all inclusive. My experience was amazing with the service, the attention, the amazing beach, the service on the beach, the food, the education and politeness in general - since the cleaning lady to Antonio “the Captain” Manager that take his time to come every single day in our table... More 

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Golf cart(75)
  • Room service(36)
  • Breakfast buffet(30)
  • Pool bar(30)
  • Cafe Del(21)
  • Very nice(19)
  • Ocean views(16)
  • Very good(11)
  • Playa Norte(11)
  • Platinum suite(10)

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#1 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres

2,809 photos of this hotel

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Hotel & grounds (444)
Dining (255)
Room/suite (416)
View from room (215)
Pool/beach area (545)
Bathroom (51)
Family/play areas (7)
Business center/function rooms (5)
Videos (4)
Other (631)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (220)
Amenities (12)
Deluxe Suite (43)
Grand Platinum Suite (44)
Pool (19)
Premium Suite (41)
Restaurants and Bars (14)
Standard Room (26)
The Hotel (21)

Management photos: Courtesy of the property manager

All management photos (16)
Room/suite (7)
Dining (4)
Hotel & grounds (1)
Other (4)
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