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All 56 Cozumel hotels

Hotel La Casona Real

3.0 of 5 Hotel   |   Av. Juarez 501, Cozumel 77 600, Mexico
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Ranked #29 of 56 hotels in Cozumel
A recent review
5 of 5 stars reviewed 1 week ago
JABALICanada canada
  • Reviews (104)
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104 people have reviewed this hotel

Traveler rating
    59
    29
    6
    7
    3
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17
42
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
canada
Contributor
20 reviews 20 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time to stay in La Casona Real. My kids and I really enjoyed the hotel, it was in the city centre, within walking distance to the pier, the main square, restaurants, food markets. All the staff there were very friendly and courteous, the front desk staff was also very helpful. It is a small charming hotel... More

Was this review helpful? Yes 2
Victoria, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2014

This was the third time i stayed in La Casona Real and the third time i have thoroughly enjoyed it. This time they have teamed up with a littlle restaurant next door to offer a continental breakfast, which is the perfect amount of food to fuel you for a day of walking around the plaza del sol and going on... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

Me and my wife, stay during the last week of June, and this hotel was recomended to us by other friends of mine who really enjoy diving as much as we do, when we arrived at the Hotel, that it looks like a MEXICAN HACIENDA, we didnt know what to expect, but let me tell you this, the staff was... More

Was this review helpful? Yes 2
Owen Sound, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 25, 2014

Out of two weeks tripping hotels across Mexico with my father I have to say this one had the worst experience. There was a weird septic like smell in room and the pool water was dirty with things floating in it and murky. Even signing in was a bad experience as the receptionist asked us for a reservation confirmation paper.... More

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hccasonareal, Propietario at Hotel La Casona Real, responded to this review
Google Translation

Soy Ivonne la propietaria del Hotel, me apena mucho el ultimo comentario ya que todo el staff trabajamos para otorgar... More

Hancock, New Hampshire
Top Contributor
87 reviews 87 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 2, 2014

We stayed here for 2 weeks because our house was rented out. We liked the location, central in town and very near our favorite taqueria and a large supermarket. There were numerous small issues in our rooms, but nothing major. A bigger issue was the pool, which we'd hoped to use but which had no ladders or steps. The place... More

Was this review helpful? Yes 2
Guadalajara, México
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2014

The Hotel is being remodeled so I guess on my next stay is going to be even better, it has a real Mexican feeling to it and the people thee were very nice. If you want to feel in Miami go somewhere else, this place is the real thing if you want nice Mexican vacations with flavor and soul.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 6, 2014 via mobile

They have some kind of award from Tripadvisor on their reservation desk. I don't know where have they bought it, with this service and attitude you just don't win awards. Staff is unfriendly, hotel located in crossroads of two biggest streets on the island with poor soundproof, breakfast is a joke which you have to wait for 15 min in... More

Was this review helpful? Yes 3
full time rver
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 1, 2014

this is NOT a hostel, it is a real Mexican hotel. I reserved a room for $100US a night through hostel world and the rooms are only $45US if you show up. Our room did NOT have a hot water handle on the sink and the shower was either scalding hot or cold! no in between. I read somewhere that... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2014

I just stayed here with my boyfriend for five nights. The hotel is far from the main area in relation to other hostels but saying that its only a ten minute walk. We were given a room upstairs, it smelt a bit damp but was nice and clean with cable tv. However the shower was either boiling hot or freezing... More

Was this review helpful? Yes 2
Madrid, Spain
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 2, 2014

We spent two nights here. Basic no frills hotel. A bit far from the Malecón, where the action is. Staff was very helpful and you could park for free in front of the hotel, which was very convenient for us.

Was this review helpful? Yes 1
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Additional Information about Hotel La Casona Real

Address: Av. Juarez 501, Cozumel 77 600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Casona Real 3*
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Also Known As:
La Casona Real Cozumel
La Casona Real Hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style
#5 Best Value Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
You are going to love the friendly and hospitable atmosphere of the Hotel La Casona Real.Family-owned and operated, the hotel is beautifully painted and decorated with a variety of plants both inside and out. The hotel has a private scuba diving instructor to help our guests who are underwater enthusiasts. ... more   less 
Number of rooms
15

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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