Upon entering the hotel, the first thing we noticed was a cockroach lurking by the entrance. Not a great beginning. We also experienced no hot water. The front desk was surprised by that and said there would be a remedy soon. Nobody told us there never was hot water. After 4 days, there still was no hot water. Is there... More

I liked this hotel, it is well located, clean, and the people are friendly. I have been in several hotels in central and south America that were not as clean and friendly, but they had hot water. This place had no hot running water. When I spoke to the person at the front desk, she simply said they don`t provide... More

We stayed here 4 nights for New Years. It's approx. 4 blocks from the pier. We usually go all-inclusive, but decided to try something different. This hotel was cheap, clean and friendly. I do want to express that it can be a little noisy, but remember.... the price is right! The staff (front desk, housekeeping, restaurant, etc) bent over backwards... More

This was an excellent place for us to stay for our two nights in Cozumel. Our room was ready when we arrived at noon and we were quickly checked in. Everything one could possibly want, save for a beach good for swimming, is in walking distance. Since we were traveling on a budget without a car, this hotel was perfect... More

My girlfriend and I stayed at this hotel our first two nights of our mexico vacation, and loved it. For the price it was great. Clean & cute rooms, hot shower, and within walking distance of everywhere we wanted to go. We later "splurged" on a much more expensive place with beach access, and wished we'd just stayed at Casona... More

Despite the fact that the rooms look nice, there was an aweful stinch due to the mushrooms and funghi growing in the bathroom and closet of room 14. As we arrived quite late to the island, we had no other choice than to stay the night. We could not put the A/C on as that made the smell even worse... More

I stayed at Hotel la Casona Real for 8 days while in mexico on holidays with my sister in November. It is a very clean and charming hotel.. The staff are very nice and it is a very good value. It is close to the town, Our room was on the pool side which I would recommend because it is... More

The rooms get real dark and quiet at night so the sleep was fantastic. The front desk was helpful and everything was run quite smoothly and nicely. We paid $45 US per night and were happy with the hot shower because it was cool and windy. Whole hotel is decorated in hacienda pastels, very nice and away from town center.... More

I spent only a few days at La Casona and loved every minute. The hotel is charming, the staff were friendly, and the rooms were spotless. There is really nothing to complain about. Three days in Cozemel was too short for me. I am already planning a trip back! More