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All 56 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
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66%
Ranked #24 of 56 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Lawrence C New Glasgow, Canada
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1,006 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
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English first
San Antonio, Texas, United States
2 reviews
1 of 5 stars Reviewed today NEW

This is our first night in this place, and already we are ready to leave and regret extending our 5 day vacation at a different 5 star resort (which actually lives up to its rating) in Playa Del Carmen to try out this claimed 5 star rated hotel in Cozumel for an additional 4 days. We expected 5 star accommodations... More

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New Glasgow, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Depends on what you are looking for..if you want to lay back and enjoy good food,good drinks,and a friendly staff with accomodations close to the sea it will work...it is not Cancun and doesn't pretend to be...my wife and I loved the whole set up...we have been to about 40 to 50 locations south and the stays have included other... More

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Gaithersburg, Maryland, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Secrets Aura Cozumel is a great place for diving,snorkling and relaxing.We have been for 12 days and it was definetly not enough time.We loved everything about this resort, the service, the staff are all top notch.Special thanks to Rosana, Santos Marcos, Mecero Adriano, Sergio.. They are the most friendly people we have ever met.We can't wait to go back next... More

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Oklahoma City, Oklahoma, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Ok, first going to put in my kudos to the following ARUA Employees who went above and beyond! Rolando from Bordeauxs--Head Matre D who made EVERY night there special! Santos our waiter at Bordeauxs who made each meal so enjoyable with his smile and kindness and fabulous service! Dena our concierge girl who ALWAYS was willing to help us out... More

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Eldersburg, MD
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I traveled to Secrets Cozumel Aug 16-21 for a quick scuba trip and R&R. I booked this trip right off their website and had a great deal. I booked my air separately. I felt the website didn't advertise that they had a scuba shop so we looked for independent scuba shops. We flew into Cancun and took... More

Was this review helpful? Yes 1
Baltimore, MD
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Secrets Cozumel was a great. The staff was so friendly. Our room was fantastic. Food was great. If you are a diver don't settle for bad hotel and bad food. Secrets lets you dive in luxury. We dove with Palancar. They have nice boats and are really organized and prompt. Check out my video from one of the night dives... More

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Wade
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I hate to give this place a poor review because the people here are very pleasant, polite and helpful. Most certainly they are!! So I am trying to be as fair as possible. The resort is beautiful but lacking. Most of the entertainment and activities are non existent. We tried several time to play tennis and archery but no one... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear ohsnapanm, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have... More

Lowell, Massachusetts
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at this resort for 12 days on our honeymoon. I will preface this review and say that we consider ourselves to be foodies. We have never stayed at an all inclusive resort before so our only comparison for this vacation is Carnival cruises. By the end of our vacation we were mad at ourselves for... More

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SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear cait984, Thank you for taking the time to write a review about your stay in our resort. We value your detailed suggestions as our guest’s feedback is truly important for us and we will consciously revise all of your remarks. While we understand the way you felt about the situation experienced during your stay, we do hope that our... More

sa
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

was one of the best vacations ever.. Marianna, Adrian, & Enrique were absolutely the best ever at making us feel very comfortable..No bad staff for us... Made our anniversary very special Room service fabulous... Food excellent & atmosphere breathtaking. Joseph @ Boudreaux was extra thoughtful... Not crazy about the glass bottom boat tour. Snorkeling by pier grand.. lPool helpers extra... More

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SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Vicki, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are overjoyed to read that you’ve enjoyed your stay, specially room service, food, atmosphere ans staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment... More

St. Louis, Missouri, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Secrets Cozumel was a beautiful experience. The hotel & gardens are maintained perfectly. The staff are experts on hospitality- everyone was so friendly. Our room service was fantastic- and it never took as long as they quoted you when you ordered. The maid service kept our room very clean. It was very peaceful on the resort. It was all couples... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Shannon C, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More

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What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cozumel #7 Top resorts Hotel in Cozumel #13 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 
Number of rooms
238

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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