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Secrets Aura Cozumel

4.0 of 5
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Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Secrets Aura Cozumel
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Ranked #17 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
krolly27
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1,484 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This resort was much smaller than ones I have visited in the past, but was really happy with the place. I didn't like having to make reservations for the water activities like paddle boarding so I didn't do it. I don't like a planned day so I didn't want to schedule something and then not feel like doing it later.... More 

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Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our first time to Cozumel, and we thoroughly enjoyed the resort, there were very few miscues at all. Stepping off the elevator into the rather sterile looking corridor on our floor made me wonder for a moment, but the view of the ocean from the door to our room put all fears aside! The restaurants and their menus were all... More 

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Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed at Secrets Aura for 7 days at the end of March. I chose this resort because I am familiar with the brand, and enjoy the benefits of staying at a "higher end" property. This resort certainly does not stand up to what I have come to expect from Secrets, but it is by no means a bad place... More 

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Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and I just returned from a great trip at Secrets Aura. Check in and out was the smoothest we've ever encountered at an all-inclusive. Our room in the preferred club was fantastic, well worth the upgrade. What put this property in the 5 star category was the service. From Mariana at the preferred club pool to Wendy in... More 

Was this review helpful? Yes 1
Claremore, Oklahoma
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is amazing and the folks who work there are awesome! They bent over backwards to take care of all of our needs. My wife and I celebrated our wedding anniversary there, and also a family members birthday. They made both events very special. Hats off to a few people...Ucell, who assisted us with our luggage and anything else... More 

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Portland, Oregon, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed at numerous all-inclusive resorts around the Caribbean. Comparitively speaking, Secrets has many positive aspects, with only a few minor negatives. Positives: super staff that was very friendly and willing to help. Carlos who works the check in desk is awesome. He helped us with countless things from checking in to getting reservations off property. Jose the bartender... More 

Was this review helpful? Yes 1
Lisbon, New Hampshire
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent the last seven days at the resort. Picked the resort cause Apple rated it well and there was a direct flight from home. The airport is small but when you are the first flight in for the day you breeze right through. The ride from the airport is about 20 minutes and check-in was easy in the preferred lounge.... More 

Was this review helpful? Yes 3
Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed in the preferred area; the room was clean and the bed was comfortable. The pool and the bars in the preferred area were not very crowded but the drinks seem to be a little watered-down. That didn't seem to slow down the guests; everyone was pretty toasted by the end of the day. We spent most of our... More 

Was this review helpful? Yes 3
Schaumburg, Illinois
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just got home from secrets aura, the property was very clean and earthy! The beach looks way better in website pictures though. Very rocky and hazardous but pier and pool make up for that! Pool and beach wait staff were awesome! All drinks were top shelf...all beer canned and cold! Wasn't very impressed with restaurants though! Hosts seemed miserable and... More 

Was this review helpful? Yes 1
Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I went for 5 nights and I had a great time. The people there were great and very friendly. There was a lot to do through the resort. I personally snorkeled and went scuba diving while staying there. The food was very good but I didn't make it to Bourdeaux's to try its food. I did eat daily at Market... More 

Was this review helpful? Yes 3
Hotel Review Summarization

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