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All 57 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
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Ranked #27 of 57 hotels in Cozumel
A recent review
4 of 5 stars reviewed today
columbiamo missouri
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744 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
Date | Rating
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English first
missouri
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed today NEW

Just returned from 6 nights at Secrets Aura. I have visited 3 other Secrets resorts plus many other resorts in Mexico including other resorts in Cozumel. The reason I rated 4/5 is this - the first night we were there, the electricity went out at midnight and did not come back on for 16 hrs! Interestingly, the entire Preferred section... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed yesterday NEW

First of all the place is beautiful. The beach is so blue. The sand is actually man made so its not super soft and the shore is rocky so you need to be careful in most area but once in its fine. Snorkeling us free and awesome under the big dock. You gey to see a lot of big fish.... More

Was this review helpful? Yes 1
San Diego, California
1 review
4 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed there for our honeymoon (4/8/14 - 4/14/14) and had a great time. Service was good at the bars however the bartender at the Manatees bar was awesome! The Market Cafe's breakfast buffet was terrible. Most of the food was cold. About the only good thing was the made-to-order omelettes. Room service was good (24hrs). The... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Chris A, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed the resort staff, hotel... More

Metamora, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at Secrets Aura April 6-13 in a preferred ocean view room (831). The room was very aesthetically pleasing, but believe me you will find issues once you turn on the water. My wife tried to take a bath on the first night only to find the water to be a dark yellow color. I can assume it was... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Cole_45, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. We have taken your comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look... More

Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I stayed there from 3/31/2014-4/7/2014. Overall, it was a great experience. Here is my breakdown on everything: 1. Hotel Room: 2.5-3 stars. We booked standard room; preferred rooms (beach front) are exceptional since those are the newer rooms. our room was very clean. 2. Landscape and cleanliness: 4-5 stars 3. Services: 5 stars - people are amazing.... More

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SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi z-dumonde, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are overjoyed to read that you’ve enjoyed your stay, specially cleanliness, rooms, services and staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to... More

Boulder, Colorado
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We spent a week at Secrets Aura in March and enjoyed everything except the food. We are in our early 50's and have traveled extensively through the United States, Europe, Caribbean, Hawaii and South America. We were so happy to be upgraded to a beachfront room in the preferred section upon a quick easy check in. The room was clean... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Azurebluesea, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed the resort staff, hotel and... More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 3 days ago NEW

Let me start by saying we were married and spent our honeymoon at Secrets Capri. It was amazing and it was in 2006. Fast forward to 2014, several other trips to the Caribbean, Mexico, Italy and US destinations. We are foodies and craft drink hunters. In 2006 at Capri, we were amazed at the quality and variety for a Caribbean/Mexican... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi JOHN_a_2626, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed,however, we are very concerned to know that... More

Dundas, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed ay Aura swim up room just to say that we had a wonderful time staff was great and the food was very good and the Mexican Flag drinks where very good will be going back.we had booked a ocean view room and got upgrade to a preferred room swim up which was great

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Bill R, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you... More

Tallmadge, Ohio
1 review
4 of 5 stars Reviewed 3 days ago NEW

My wife and I just stayed at Secrets Aura from April 6th-12th. Overall property is very nice. Everything is clean with friendly staff. Beach is also very nice. I believe there a water pressure problem at this resort. I had read reviews before my trip about losing pressure during showers. This happened to me twice. During the middle of a... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Rich C, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed; it is a pleasure to us... More

Texas
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at Secrets Aura for 3 nights in one of their basic king bed rooms. While not amazing, I think this is one of the better hotels in Cozumel. Here's the thing, though: It's Cozumel, and you have to adjust your expectations accordingly. This won't be as nice as other Secrets properties in the Caribbean or other resorts of... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Sara78412, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura. As a hotel company we will continue to... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cozumel
#15 On the Beach Hotel in Cozumel
#27 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
Official Description (provided by the hotel):
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 
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Also Known As:
Aura Cozumel Grand Hotel
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

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