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Secrets Aura Cozumel

#15 of 53 Hotels in Cozumel
Certificate of Excellence
4.0 of 5
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Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Secrets Aura Cozumel
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Ranked #15 of 53 Hotels in Cozumel
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
bonnshack Pittsburgh, Pennsylvania
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1,812 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed yesterday NEW

Sorry this review is so late. However, returned to Secrets Aura for a week in May of 2015. Wonderful greeting and the staff really takes care of you. This was our third visit and will not be our last. The staff are awesome and provide quality service. Remember.... you are not in the USA! These people work very hard to... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was a great resort! We arrived with our rental car and were treated like royalty. The views from dinner were spectacular. The room was in good repair. The AC was very good. Almost too cold at times. We had an ocean view suit. The pillows and mattress were high quality. My wife is like the princess and the pea.... More 

Was this review helpful? Yes 3
Frisco, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Positives: great accommodations (oceanview swim up suite). Loved the room. Enjoyed the beach and pools. Great beginners snorkeling right off the beach. The workers were all fabulous. Non stop drinks and food. Everyone worked very hard. Evening entertainment was very good and unexpected. Beautiful tennis court, always available. Excellent spa, best deep tissue massage you will find. Be prepared, it's... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here July 20-24th to celebrate our 1 year anniversary. We had an amazing time! This is my 12th visit to Mexico for vacation and I must say the employees at Secrets are by far THE BEST staff I've ever experienced at other resorts! We had a Jr. Ocean view suite (1025) and our room was... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 days ago NEW

We went for our honeymoon and it was perfect! Loved the room, location on the beach, dive shop(dive palancar), food, service, etc! Couldn't have asked for a better experience! I recommend upgrading to preferred for sure!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife came here for our 1st year wedding anniversary. We had such a relaxing time. The staff was very friendly and helped us any way they could. The entertainment staff was very fun. I practically did every activity there. I would definitely come back in the future.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Has a wonderful time!! Staff were amazing!! Sergio at the front and Alejandro at the Market went above and beyond to make it an enjoyable experience!! Can't wait to go back!!! Beautiful views and great rooms and evening entertainment!!

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Secrets is an all inclusive resort South of the city of San Miguel on the Island of Cozumel. The staff is friendly and without exception speak very good English. The Food was good and the drinks poured like water. The grounds were well kept and the room was comfortable. Of note were two staff members. Wendy, the hostess at the... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

The accomodations, staff at Secrets, and Apple vacation reps were very kind. We had a wonderful time. The staff at market place cafe, Wendy and Rosana were so very kind and sweet, we felt like we knew them for a long time. I would recommend this destination for a vacation spot and we're already planning to go back for a... More 

Was this review helpful? Yes 1
Dallas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first time at this resort. I thought it was a little pricey but after staying there well worth it.The pictures and rooms are true to form. Great Resort, Great Rooms, Excellent Food but below average on food and drink service. Oceania Restaurant was excellent. Great stay overall...

Was this review helpful? Yes 2
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