We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Aura Cozumel

4.0 of 5
Hotel website
Hotel deals
Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Special Offer
FREE Air Credit!
Secrets Aura Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #16 of 57 Hotels in Cozumel
A recent review
Write a Review

1,530 reviews from our community

Traveler rating
    627
    480
    234
    135
    54
See reviews for
72
1,088
25
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (685)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1530)
  • Mar-May only
    (508)
  • Jun-Aug only
    (282)
  • Sep-Nov only
    (281)
  • Dec-Feb only
    (459)
All months
Calgary, Canada
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

All of the employees were friendly, and helpful. My absolute favourite was Yussel for his positive attitude, professional demeanor, and willingness to go above and beyond to provide assistance. Juan at the concierge desk was also very accommodating. I had wonderful conversations with Martin, Wendy, and Marisol at Market Café. Also, a special shout out to Abigail (the evening grill... More 

Was this review helpful? Yes
San Antonio, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I just realized I forgot to review this resort--and feel obligated since the wedding planner, Patty, was so phenomenol to work with and everything went so smooth. I was skeptical about getting married in Mexico as I worried that the many promises of "this is included" meant either extra charges or minimal service. This was definitely not the case. I... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We thoroughly enjoyed our stay at secrets aura. The staff, accommodations, and food were excellent. I would recommend considering this resort to anyone who is looking to go to cozumel for vacation.....

Was this review helpful? Yes
Bristol, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I went here for our anniversary with another couple (all under 30 years old) and we were all sad that we didn't book a longer vacation! We had a great time! The staff is incredibly nice and helpful. Yahira at the front desk is the sweetest she even surprised us with rose petals, wine and dessert in... More 

Was this review helpful? Yes
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My boyfriend and I stayed for 4 nights and 5 days at Secrets. The staff and service at was wonderful. We were able to book everything from the resort. The boats for snorkel, diving, and parasailing can pick up at the pier located on the beach in front of the resort. Could not have asked for a better stay! Highly... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We went for a week and wished we could stay for longer (obviously). The rooms were beautiful and very clean. The pool areas were all exceptionally clean as well. The food was amazing, and the service at the restaurants was excellent. The buffet had a great variety. We had an amazing service from Fabian Canul as our waiter and Luis... More 

Was this review helpful? Yes
Reading, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent nine glorious nights at this resort and enjoyed every moment. The staff at this resort were the most genuinely friendly people we have ever encountered while vacationing. Some went out of their way to even learn our names by the week' s end. We were celebrating our anniversary, and upon our arrival, we had been... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a vacation through Sunwing Travel and stayed at this resort last week. The resort itself is beautiful. We stayed in a junior room with a pool view and were very happy with the room. The cleanliness of the room and the grounds was excellent, and the staff was amazing. The breakfast buffet was more than sufficient to our... More 

Was this review helpful? Yes 1
PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I planned this getaway only 2 weeks in advance. The website had every room sold out, but the most and least expensive. We choose the tropical room. When we entered the resort we were happily greeted with drinks and cool towels. The check-in process was interesting. We were offered an upgrade to a premium room for 900$,... More 

Was this review helpful? Yes 2
Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Great views of the water everywhere! Scuba galore right off the dock. Food and service excellent! Fernando was great. They have bands on the beach and fresh fish brought in from fisherman and cut and cooked right in front of us. Foam party was very fun! Very relaxing! A Mexican actor docked at our resort with his beautiful boat.

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Tracy P, Thank you very much for your comments and for visiting us, this is your home. I´ll share your remarks with our food and beverage team and all our staff,it is going to be a pleasure to assist you during your future vacation. Do not hesitate to contact me, we love repeaters¡¡ I Remain at your service, Eduardo... More 

Hotel Review Summarization

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)
Questions? Get answers from hotel staff and past guests. Ask a question

1,812 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1782)
Viewed
Pool/beach area (381)
Viewed
View from room (131)
Viewed
Dining (209)
Viewed
Room/suite (297)
Viewed
Hotel & grounds (377)
Viewed
Bathroom (27)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (7)
Viewed
0:58
Videos (6)
Viewed
Other (345)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (11)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question