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All 58 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
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Ranked #26 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed 2 days ago
K-goodnight Solon
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940 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (427)
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English first
Solon
1 review
4 of 5 stars Reviewed 2 days ago NEW

My boyfriend and I visited Cozumel July 20-25. We had a wonderful trip! Over the resort was awesome Pros: everyone is so friendly and willing to do anything to make your trip better! Snorkeling off the beach was amazing, you can see so many fish within just feet of the shore. We stayed in the preferred section and our room... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We checked in with ease- Our room was very clean Ocean View! Maid service was great as well! Our mini bar fridge was restocked as we used it. I had read a lot of reviews and agree service was rather slow at restaurants- except the Bordauex. We weren't really in a hurry so enjoyed a drink during waite. The food... More

Was this review helpful? Yes 1
Massillon, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Secrets Aura in Cozumel is the best! Every year(this is my third trip back to this hotel)things get better.Secrets is constantly improving the property, building and adding on. The attention to detail is amazing. Marcos was my favorite waiter, and the hostess Mariana is wonderful. The entertainment staff are diligent. I could go on forever about this wonderful hotel and... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Jenifer M, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are honored to have had the opportunity to serve you. Your comments about our entertainment and staff was most motivating. We... More

Southern Illinois
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed at Secrets Aura for 6-7 years although it became a Secrets resort only in the last couple of years. Prior to that it was a Wyndham property and perhaps another organization as well after Wyndham. All in all, Aura is ok, but it does need improvements. Our room in Building 14, which is part... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear jcu1963, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed such as the rooms and services however,... More

Dallas, Texas
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel 3 times. I liked it better before it became a part of Secrets. The room I booked was not available so they tried to put us in their new Preferred area. We waited for our room all day to be in the main area that has an ocean view and on the beach. I... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Ann K, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura. Thank you for your suggestions on how... More

Indianapolis, Indiana
Top Contributor
51 reviews 51 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Secrets Aura Cozumel is in a nice location. The view from our room was great. The beach is nice with a pretty view of the pier. We were able to snorkel right off the beach. The food was fair. The best food was the breakfast buffet at The Market. They do some nice events. We were there over July... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Gwen_Indy, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are overjoyed to read that you’ve enjoyed your stay. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came to Secrets for my husbands 40th bday! We were not disappointed. We had a swim out room with slide -- 4212 and 4215. So much fun! We enjoyed every minute of our stay and would not hesitate recommending this resort to anyone! Guacamole and Pico to die for....drinks were awesome and when I didn't know what I wanted...Alfredo... More

Was this review helpful? Yes 5
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Erin M, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first time doing any sort of 'couples resort' experience, and I was really pleased with our stay. I was a little hesitant after seeing all of the reviews on here, but I just didn't see those issues. Pros: -Staff: they work hard to keep you happy, and I really appreciated all the effort they put into making... More

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Huskies21, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed the resort staff, hotel and... More

Harlingen, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our trip was more than we expected! The staff and services were awesome! We will definitely make this trip again :) The area had many iguanas and foliage to take pictures of. The best view I must say was the ocean. The clear blue ocean and white sands were genuinely beautiful. A big plus at Secrets Aura where we stayed,... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear LolaAndJoeJuly2014, We appreciate the time that you have invested on writing an overview of your stay at Secrets Aura Cozumel. We are thrilled to hear that your vacation was wonderful and that you were pleased with the service of our relaxing atmosphere, service, staff, . Our team is always trying to ensure that we surpass the expectations of each... More

Montreal, Canada
Contributor
20 reviews 20 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at the Secrets Aura from july 5 to july 12 for a summer getaway with hubby. Overall, the hotel is located in a nice spot, but the service was slow, and the food was not so good. I am not sure I would re-visit this resort again. Check-in: B+ We were greeted with cold towels and sparkling wine.... More

Was this review helpful? Yes 5
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear PDCbride2011, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura. As a hotel company we will continue to... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Cozumel #9 Top resorts Hotel in Cozumel #15 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 
Number of rooms
238

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