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All 57 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
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Secrets Aura Cozumel

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Ranked #27 of 57 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
Kelsey K Springfield, Illinois
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756 people have reviewed this hotel

Traveler rating
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28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (345)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Springfield, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at Secrets Aura Cozumel April 14th - 19th. We booked this resort for our Honeymoon. We went with open minds, having never been to Mexico. First, all of the negative reviews are from people unwilling to accept "island time" and to let go of our American ways for a week. Second, if you are willing to eat WONDERFUL... More

Was this review helpful? Yes 2
Guelph, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

this was our 4th trip to Cozumel.. and first time to Secrets Aura - previously we'd stayed at Sabor. 2 other couples booked to go with us, which made me a bit nervous as the reviews on T/A and Facebook were so varying with a lot of crap reviews. Everyone has different tastes and expectations, and there are always other... More

Was this review helpful? Yes 1
Ludington, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I can't say enough great things about Secrets Aura in Cozumel. Everyone there was incredibly helpful and nice. The resort and beach are beautiful. This was by far my best and most relaxing vacation ever. We stayed in the Preferred section of the resort which I believe is new. The guest that stayed in this small section were lucky enough... More

Was this review helpful? Yes 2
Bellevue, Washington
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned last week after an amazing 9 day vacation for our wedding/honeymoon at Secrets. We had booked back in January and, like many, I was beginning to get a little nervous when seeing more and more negative reviews pouring in.... But, we went with the mindset to have a great time and enjoy ourselves and boy did we ever!!!... More

Was this review helpful? Yes 7
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Brandy W, It is a pleasure to read through such a detailed overview of your visit to Secrets Aura Cozumel We sincerely appreciate the time invested on writing this review. We are thrilled to hear that your vacation was wonderful and that you were pleased with the service of our relaxing atmosphere, weddings coordinator, cleanliness of rooms, and staff.... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Secrets Aura from March 26 - April 5 in celebration of our anniversary. It was a second honeymoon for us. We had such a great time here that we did not want to leave and extended our stay from 7 to 10 days and were so happy we did! Having read so many varied reviews, we were... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi ShanaSC, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed the Coco Cafe, hotel, diving,... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We are world travelers of 5 star plus resorts (I.e., sandals resorts, African safari 5 star etc). We have been here for 5 days and I am sitting on the beach here as I type this review. and have literally nothing to complain about. This resort has the hardest working staff and the most pleasant we have ever come across.... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi ghostie55, Many thanks for taking the time to leave your kind words and observations following your stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much... More

Whitecourt, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A group of us left the Great White North of Canada seeking some relaxation in the sun. We met some really nice people who worked there and one who stood out was Diego, a Capitan, in Food Services. Anywhere on the resort we went, he seemed to be at that restaurant. He made it seem that he was there for... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi arlo D, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed the resort staff, hotel... More

Milwaukee, Wisconsin
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I just returned from a week at Secrets Aura. We also had friends who flew in to meet us there. We all had a great time. We stayed in the swim up junior suites. The rooms are older, and there were some minor issues because of that. I am sure they will continue to work on upgrading... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Sarah S, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are overjoyed to read that you’ve enjoyed your stay, specially services, restaurants, location and staff. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment... More

Highland, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I had an amazing second honeymoon here! Towels and beach chairs were always available. Pool was clean. Staff was extremely friendly. You can drink the water/ice provided at restaurants/bars and don't need adapters. We had a forgetful drink waitress. Sometimes if we wanted a drink we had to get our lazy butts off the beach and walk... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi Danielle C, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you... More

Mesa, Arizona
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I agree with the last few reviews, we just got back from 6 nights at Aura Cozumel. It was close to perfect. It is a mid level 4 star at best but after reading all the negative reviews and not having high expectations. We were surprised nicely every day. We had a regular party pool overlook 3rd story room #4321... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hi fmhaml, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Cozumel
#10 Top resorts Hotel in Cozumel
#15 On the Beach Hotel in Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
Official Description (provided by the hotel):
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 
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Also Known As:
Aura Cozumel Grand Hotel
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

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