We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 58 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Hot Hot Hot Savings!
Save Saved
You added Secrets Aura Cozumel to your Saves list
Secrets Aura Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
66%
Ranked #26 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed today
AEW33 New Albany, Ohio
  • Overview
  • Reviews (947)
  • Photos (1,321)
  • Amenities
  • Room tips (432)
  • Location
  • More
Write a Review

947 people have reviewed this hotel

Traveler rating
    316
    309
    170
    110
    42
See reviews for
36
699
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (432)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Albany, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

We were very hesitant to stay here based on the many poor reviews we read on here. I am very picky about where I stay and typically wont go anywhere that doesnt have raving reviews across the board. We were nothing but PLEASED and LOVED this resort and its staff. We were immediately greeted with champagne and a cold towel... More

Was this review helpful? Yes
Rockwall, TX
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were there 7-19 thru 7-26. Not a 5 star....I would give it a 4. We actually stayed in the same building in 2007 when this section was called Sabor part of the Reef Club. I could not tell that from the pictures, what you see are the Ocean View rooms so we were surprised to be in the same... More

Was this review helpful? Yes
Houston
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Upon arrival we quickly arrived to the front desk where they advised us of the check-in time. We went for lunch and the room was ready immediately after. They upgraded our room to the preferred section of the resort where we had special resort privlages, which was awesome for the swim-up pool and private bar. Secrets is centrally located on... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Hello Zgarza, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you were... More

Woodbridge, VA
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Secrets Aura is not what you expect, if you expect it to be the same experience as other Secrets resorts. My wife and I stayed here for a week (7/19-7/26) in a Solarium (preferred) suite. This review is going to be pretty lengthy, because there is a lot to say. There is a lot of good things going on here,... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear imerk, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed however, we are very concerned to know... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Service super slow at the restaurants, short staffed, and unmotivated waitresses and captains. The service and installations don't commensurate with a four star hotel. The facilities are of a three star hotel, service corresponds to a two star hotel. We came with other two couples and we all have the same opinion. We selected Secrets Aura Cozumel because of the... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear GERARDO ANTONIO R, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that... More

Dallas, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

We checked in which was so fast. Secrets Aura Cozumel is the best! The service was a little slow except Bordeaux. There were not alot of restaurants to choose from. We were told because of hi occupancy at Sunscape we could not eat there, but we did and we were not impressed with the food over there. Everyone at the... More

Was this review helpful? Yes
Oakville, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

You get what you pay for, I read many reviews but chose to ignore most of the bad ones because of the Secrets brand and the fact I got a very good price. I have been to over 25 All Inclusives in the Caribbean over the last 25 years. This experience was one of the most inconsistent from all aspects,... More

Was this review helpful? Yes 1
Solon
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I visited Cozumel July 20-25. We had a wonderful trip! Over the resort was awesome Pros: everyone is so friendly and willing to do anything to make your trip better! Snorkeling off the beach was amazing, you can see so many fish within just feet of the shore. We stayed in the preferred section and our room... More

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear K-goodnight, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you were... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We checked in with ease- Our room was very clean Ocean View! Maid service was great as well! Our mini bar fridge was restocked as we used it. I had read a lot of reviews and agree service was rather slow at restaurants- except the Bordauex. We weren't really in a hurry so enjoyed a drink during waite. The food... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Msajg, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team and... More

Massillon, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Secrets Aura in Cozumel is the best! Every year(this is my third trip back to this hotel)things get better.Secrets is constantly improving the property, building and adding on. The attention to detail is amazing. Marcos was my favorite waiter, and the hostess Mariana is wonderful. The entertainment staff are diligent. I could go on forever about this wonderful hotel and... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Jenifer M, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are honored to have had the opportunity to serve you. Your comments about our entertainment and staff was most motivating. We... More

Owners: What's your side of the story?
If you own or manage Secrets Aura Cozumel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Secrets Aura Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Orbitz, Hotels.com, Caribbean Online Mgt Corp., Tingo, Otel, BookingOdigeoWL, Priceline, Venere and Agoda so you can book your Secrets Aura Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

1,321 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1302)
Viewed
Room/suite (213)
Viewed
Dining (110)
Viewed
Hotel & grounds (250)
Viewed
Pool/beach area (251)
Viewed
0:58
Videos (6)
Viewed
View from room (86)
Viewed
Bathroom (17)
Viewed
Family/play areas (2)
Viewed
Other (367)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (6)
Viewed
Dining (1)
Viewed
Pool/beach area (7)
Viewed
Room/suite (1)
Viewed
Other (5)

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Luxury Hotel in Cozumel #9 Top resorts Hotel in Cozumel #15 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Unlimited luxury now in Cozumel. Not only the perfect place for the celebration of love, if you desire pampering and seclusion in the Mexican Caribbean, look no further than Secrets Aura Cozumel. More than just a place to unwind, this All Inclusive - adults only getaway offers a stylishly contemporary environment for guests accustomed to the best. Each suite indulges with an inviting blend of light and comfort, as well as a private balcony featuring beautiful views to the grounds or the Ocean. Secrets Aura Cozumel has a unique category of rooms with access to the pool from the terrace and slides to the Swim up bar. For those looking for a most intimate getaway, a unique concept of Loft Suites with solarium and a private lap pool with magnificent ocean views is also available only at Secrets Aura Cozumel. ... more   less 
Number of rooms
238

See which rooms travelers prefer