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All 57 Cozumel hotels

Secrets Aura Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
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Secrets Aura Cozumel
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Ranked #23 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed 2 days ago
Michael S Buena Park, California
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1,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Buena Park, California
Top Contributor
81 reviews 81 reviews
10 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were original booked at the Sabor resort next door and they were overbooked, however since we had no kids they offered us an upgrade to the Secrets next door. We volunteered however we were looking for a fun exciting vacation what we got however was a quiet relaxing monotonous stay that made me want to stab myself.. As you... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We spent 2 weeks at Secrets Aura in September and had a great holiday. All of the staff were extremely friendly and the service was good throughout the hotel. We upgraded to an ocean view room above the reception area and the view was fabulous! The food was really good in all of the restaurants but our favourite restaurant is... More

Was this review helpful? Yes 1
San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel and the rooms are very nice as well. First off I highly recommend you get a preferred room! The only swim up bar is in the preferred pool and that was exactly what I was looking for on this trip. The a/c didn't work in our first room and the second room was so... More

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Dallas, Texas
1 review
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having just returned from a 4 day stay at Secrects I thought I would offer some Do's and Don'ts takeways from our experience. Don't confuse the Jr Preferred Ocean View Suite with the ability to see the ocean. They are "pool view" only rooms. If you want a view of the ocean then reserve an Ocean Front Suite. Do order... More

Was this review helpful? Yes 11
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Greg S, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed however, we are very concerned to... More

Abilene, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I went here for 5 days to celebrate our 10th anniversary. The resort is great, very clean and well kept. The food was delicious! The staff is excellent! Always on top of things and very willing to help in anyway they can. The beach is absolutely gorgeous! It's not so easy to wade out in because of... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Jennifer S, We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. We are thrilled to hear that your vacation was wonderful and that you were pleased with the service of our relaxing atmosphere, service, cleanliness of rooms, nad you favorite part "Our Swim Up... More

1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this resort the first week of September. I am an avid trip advisor researcher, and it was very helpful. Our start was through Eduardo, the online concierge. He helped book our romantic dinner on the pier a week before we arrived. Once there, check in was pretty smooth, Rafael was a huge help. although we arrived a... More

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SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear dazandjen1, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are glad to knwo that you have the opportunity to visit us, I am happy to learn that our help is great appreciate for you, we are going to continue doing our best for our guest.... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I went here for our honeymoon last week, and we had a lovely time. The place is gorgeous, the rooms are fabulous, and the staff is extremely friendly. We were a little put off by the activities, but that says more about us than the resort (this was an unusual vacation choice for us, to say the... More

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Farmington Hills, Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Super late review.. We stayed here for 2 weeks during Christmas and New Years. One of the few resorts on the Island that had a beach. We went diving everyday with Dive Palancar, the onsite dive operation. They for a fee will take care of your gear wash it and hang it to dry, then bring it out to the... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Waymod, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that you have had the opportunity to visit us. Nowadays we have done improvenments and positive changes in... More

Houston
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is wonderful but the staff is fantastic. First, the resort.....the grounds are very well kept and the pools are very clean. There're activities scheduled rain or shine so there is no need to be bored. The rooms are exceptionally clean and the food is very good. Because my husband and I enjoy a large space we booked a... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear rretc, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you were... More

1 review
4 of 5 stars Reviewed 1 week ago

Secrets Aura in Cozumel was a great choice for a vacation. The resort was gorgeous, and the service was top notch. From the personalized service of Rosana and Wendy at breakfast to the scuba services of the Dive Palancar guys that are on-site. Plenty of pools for every type of relaxation or water sport...some with swim-up bars. Gourmet dining and... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Secrets Aura Cozumel, responded to this review

Dear Alan H, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with... More

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Hotel Summarization (Beta)

What travelers say

  • Room service(25)
  • Very good(13)
  • Lazy river(8)

Additional Information about Secrets Aura Cozumel

Address: Km 12.9 Carretera Costera Sur | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Aura Cozumel Grand Resort)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Secrets Aura Cozumel 4*
Number of rooms: 238
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Also Known As:
Aura Cozumel Grand Hotel Cozumel
Wyndham Cozumel
Cozumel Wyndham

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