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All 57 Cozumel hotels

Royal Club at Occidental Grand Cozumel

4.0 of 5 Hotel   |   Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
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Royal Club at Occidental Grand Cozumel
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87%
Ranked #18 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 6, 2014
Debby S Brantford, Canada
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200 people have reviewed this hotel

Traveler rating
    123
    47
    13
    10
    7
See reviews for
42
121
8
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Fayetteville, Arkansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stayed in the same hotel at this resort 8 years ago. That trip was just after the 2005 hurricane. The resort was quiet, and the staff were amazing. Each day the room was tended to and included sweet treats like folded towels on the beds in a variety of unique creations. This trip, the experience was completely different. Although... More

Was this review helpful? Yes 1
Brantford, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2014

My brother and I went the week of Feb 26/ March 5. After reading some of the reviews I went with an open mind. I was pleasantly surprised. If you can swing it, absolutely book Royal Club...I was in pod 2000 2nd floor facing the quiet pool. Room was large! Clean, with a full fridge of water, pop, Sol restocked... More

Was this review helpful? Yes 2
San Angelo, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 27, 2014

Ok folks, I travel the world and Mexico is always in my schedule 2-3 times a year and I never miss a chance to revisit the Occidental Grand Resort in Cozumel! The moment I arrived the manager and host reconized me from my past trips and gave me a glass of champagne, the bell guys took me and my bag... More

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Columbia, MO
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 22, 2014

This was a nice resort, 3.5 star at best and definitely not 4 stars. I think they should re-evaluate their star rating to help potentials guests check their expectations. Pros: Fantastic beach, excellent Guest Service (Royal Club), Pools, activities, sunset views, mangrove trail to the beach, other guests are very friendly and not pretentious, the drinks flow, Sol and Dos... More

Was this review helpful? Yes 3
Brillion, Wisconsin
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 19, 2014

We have been going to Cancun and Cozumel now for 13 years and this was the worst vacation we have ever been on . We usually go for about two weeks we ended up here because the place we like was under renovations. I will tell u a few good things about the place were the bartenders and the maids.... More

Was this review helpful? Yes 3
Colorado Springs, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2014

We just returned from Cozumel a few weeks ago. We did not upgrade to the Royal club. Im sure it would have made the experience better after staying in building 16. I want to explain our stay but also not make the place sound like it was awful because it wasn't. I have just stayed at nicer places and when... More

Was this review helpful? Yes 2
Ontario
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 9, 2014

We paid extra for the Royal Club & were glad we did. You have access to an exclusive hot-tub pool and restaurant, and room service though we didn't use that. We met with some people who were in the other portion of the resort & got locked into their room for an hour (they had reported a problem with their... More

Was this review helpful? Yes 2
Calgary, Canada
1 review
4 of 5 stars Reviewed February 9, 2014

We stayed at the Royal Club for a week in mid January, reading the reviews before we arrived I was a little nervous, however we had a fantastic week. I had no problems with food, we ate at the buffet and thought it very good, they even had a mimosa station for breakfast and a wide variety of foods and... More

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Victoria, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 5, 2014

We just returned from a week here. We were in the Royal Club, on the recommendation of previous reviews, and I heartily endorse this option if you can take it. The facility is in a beautiful setting, and the beach is absolutely fantastic. Our room was one of the top floor suites, and at a little over 900 sq ft... More

Was this review helpful? Yes 1
Evergreen, Colorado
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 3, 2014

Great place for a relaxing weekend. We read a lot of reviews before coming here so we were prepared for a few downsides. However, we were pleasantly surprised with everything. Prior to arrival (one week) I emailed the hotel and ask to make sure we got a king size bed. They took care of it no problem. Room (deluxe) was... More

Was this review helpful? Yes 3

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Additional Information about Royal Club at Occidental Grand Cozumel

Also Known As:
Royal Club At Occidental Grand Cozumel Hotel
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Hotel
Address: Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#18 Luxury Hotel in Cozumel
#18 On the Beach Hotel in Cozumel
#18 Romantic Hotel in Cozumel
#18 Top resorts Hotel in Cozumel
#18 Best Value Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Royal Club at Occidental Grand Cozumel 4*
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