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Royal Club at Occidental Grand Cozumel

4.5 of 5 Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
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Royal Club at Occidental Grand Cozumel
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Royal Club at Occidental Grand Cozumel
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220 reviews from our community

Traveler rating
    132
    53
    14
    11
    10
See reviews for
47
127
8
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boone, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just spent 8 days at the Royal Club during a dive trip. Having visited may resorts and stayed at some of the best properties I can say that the Royal Club was the best so far. They exceeded my expectations with quality of service, food, activities, diving experience overall hospitality. The staff was A+ and went above and beyond... More

Was this review helpful? Yes 2
Liliana S, Reputation Manager at Royal Club at Occidental Grand Cozumel, responded to this review

Dear discounter1, Thanks for your review. We're glad you enjoyed your stay with us at the Royal Club section of the Occidental Grand Cozumel and all of its outstanding service from our hardworking staff. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. Warm regards from Royal Club at Occidental... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Royal Club at Occidental Grand Cozumel is the ideal location to be looked after on your holidays. You can choose from quiet relaxing luxury to busy fast moving activities and fun, whatever takes your fancy that day. The service and food in the Royal Club Restaurant is just what you wiuld expect and the Irish Coffee is to die... More

Was this review helpful? Yes 1
Liliana S, Reputation Manager at Royal Club at Occidental Grand Cozumel, responded to this review

Dear Peter T, Thanks for your review. We're glad you enjoyed your stay with us at the Royal Club section of the Occidental Grand Cozumel and all of its dedicated services. We sincerely hope to be able to host you again in the near future for yet another pleasant stay. Warm regards from Royal Club at Occidental Grand Cozumel, Liliana... More

High Point, North Carolina, United States
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 7, 2014

This was our first visit to Occidental Grand Cozumel and we were very impressed. At the Royal club you are treated with first class service. Our room beautifully decorated and very clean. The restaurant at the Royal Club was divine. Serve and the food was excellent. We had dinner there three times in one week. We came during Season 2... More

Was this review helpful? Yes 3
Liliana S, Reputation Manager at Royal Club at Occidental Grand Cozumel, responded to this review

Dear Beth F, Thanks for your review. We're glad you enjoyed your stay with us at the Royal Club section of the Occidental Grand Cozumel and like to know you enjoyed the restaurants' food and service. We sincerely hope to be able to host you again in the near future for yet another pleasant stay of beach relaxation and some... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

We have been to the Occidental Grand in Cozumel 6 different times. We have been in both the high season and low season. We prefer the low season. You have your choice of beach chairs, restaurant reservation preference, a more relaxed environment. Our kind of vacation is to combine snorkeling(which you can do from the beach there), eating, and relaxing... More

Was this review helpful? Yes 2
Edison, New Jersey
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 17, 2014

The Positive: The beach and ocean is beautiful. Center of town is also very nice to walk around and shop. Handful of employees who really care. All inclusive. Salsa and fish were amazing. The roaming lizards were great!!! The Negative: The room smelled like mildew and our room did not have hot water ever. To add: we are now home... More

Was this review helpful? Yes 4
Canton, Michigan, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2014

This is our second Occidental Royal Club experience- consistent with beautiful, well maintained grounds, personal service and good value. We enjoyed snorkeling on the beach and the evening entertainment. It was hot and humid as to be expected and it took a day for the room to cool down but there is a pleasant breeze most of the time coming... More

Was this review helpful? Yes 2
Fort Worth
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014 via mobile

Hope to return with the whole family. I see why so many return year after year to the same resort. Plenty of food choices and restaurants, room service was excellent too! Beautiful sea life, love the resident iguanas and turtles. Staff was always ready to help. The Royal Club is worth the extra money and we also choose to give... More

Was this review helpful? Yes 1
Concordia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014 via mobile

This was our first trip to cozumel and will be remembered! Everyone was very friendly and helpful, the food was good and the beach was amazing! Entertainment in the evenings was awesome! Always something to do at the hotel, lots of entertainment!

Was this review helpful? Yes 1
Dallas, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

We had a great time this week. Our room was clean/nice. It was a bit humid at times... But it was very hot/humid outside. We were in room 2018 (bottom floor) Staff very eager to please... Especially if you add a few dollars here and there for tips. Property has gorgeous landscape, fountains, walkways... I felt as if we were... More

Was this review helpful? Yes 2
velma
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014 via mobile

Just got back from occidental grand in cozumel it was great the staff was very helpful our first club service people donny was great will be back next year i do recommend up grading to royal club level

Was this review helpful? Yes 2
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Additional Information about Royal Club at Occidental Grand Cozumel

Address: Kilometro 17.5, Carretera Sur Cozumel, El Cedral | San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Royal Club at Occidental Grand Cozumel 4.5*
Number of rooms: 39
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Also Known As:
Royal Club At Occidental Grand Cozumel Hotel Cozumel
Royal Hotel
Hotel Style
#4 Luxury Hotel in Cozumel #6 Spa Hotel in Cozumel

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