We stayed here with 18 family members, ranging in age 9-73. The Royal Club was worth the difference in price overall. The restaurant only seats 22, so one night, we had the place to ourselves. The kids were thrilled with the 24/7 room service. Rooms were large and comfortable. The one negative was the private jacuzzi pool. It closed at... more

I spent a week at the Occidental Grand Cozumel with my partner and another couple. We had an incredible time. The employees took very good care of us and went out of their way to make sure we were happy throughout our stay. The grounds are well maintained and beautiful. I loved going to the relaxation pool everyday to see... more

We have vistied this resort many times over the last few years (in fact, we did hurricane Wilma in 2005 at the Grand). This time we were going during the swine flu scare. We had a great time. There are no reported of flu on the island. This is a great resort, with an outstanding staff. We booked into the... more

This was our 5th stay at the Occidental Grand in Cozumel, There is no other hotel we will stay at. We have stayed in all rooms and have always been extremely pleased with the service, food. room etc. Nelly in the Royal Club is fantastic. Both Victoriano and Landy in the restuarants (buffet and reservation) could not be better. It'... more

We just returned from the Occidental Grand Cozumel and had the time of our lives. We had a group of 12 (10 adults and 2 children) and everyone had a great time. We stayed in the Royal Club for 10 days. Our rooms were very nice and the service we received from all staff was above and beyond. Nelly was... more

The rooms at the Occidental Grand Cozumel are stunning, especially those in the Royal Club Luxury. Huge rooms, with ocean view, very attentive service from Concierge to room service, the food is amazing. Gorgeous tropical property that is huge. Only draw back is that rooms are a bit far from the beach – the property abuts the beach but there... more

Just came back from the Occidental Grand, stayed May 16th through 23rd. This is about our 10th time to this resort and needless to say we love it. If you are worried about the swine flu, don't be. The island of Cozumel is Swine flu free and they are being as proactive as they can be to keep it that... more

We stayed in the Royal Club and it was the nicest accommodations we have ever had. The service was absolutely fantastic! Our concierges Nelly Bass and Fabiola Cruz were quite simply the best. They are the most caring and pleasant people, and we loved going by the concierge office just to say hi. It is because of these two ladies... more

My boyfriend and I stayed at the Royal club the week of April 17th to the 24th and have no complaints. This was our first vacation together and had the time of our lives. The resort is definitely a couples type of resort though, not a party place. If you are looking to relax and be with someone you love... more