My husband and I just got back from celebrating our first anniversary at the Occidental Grand in Cozumel and loved every minute of it! We stayed in the Royal Club and it was absolutely worth the upgrade. Included in the upgrade is the ability to make reservations every night to one of the a la carte restaurants and having your... More

This was one of the best trips we have ever been on. We are divers and the diving was exceptional....absolutely beautiful. The dive shop was fantastic to work with, very organized. If you are interested in this talk to Alfonso there, he is awesome. The staff at the resort were very friendly and helpful. The only complaint we had was... More

The hotel is beautiful. Our room was very spacious and the pool areas were very clean and well maintained. There was wifi service included. There are also a good number of shaded areas and poolside entertainment / games during the day. We found all staff to be very friendly. More

I liked the hotel and I liked food and beverages much more. The service was very good and the food was delicious. In my visit to the Hotel, to Cozumel, I found that all good coments here, in trip advisor, are truth. I did not believe it, I lived them. More

I recently came back from a week stay at the royal club with my boyfriend. If you get the first floor get ready to suck in mildew!!! It was such an intense smell that we had to request another room, which took two nights to get!! They put us on the second floor (not in the royal club) still a... More

I am a Royal Club Repeat Guest: I always enjoy staying here; much cheaper than the Presidente Intercontinental which I tried many years ago. I've stayed at the Occidental Grand resort some 4-5 years now, this trip for a week. As mentioned by other reviewers, Ms. Nelly who is the primary person to work with at the Royal Club, is... More

Just returned from 7 night stay in Royal Club section of Grand Occidental Cozumel in April '12. We took our two kids, 6 & 8 and I have some pros and cons. Let me preface by saying we are a very well travelled family (kids included) and have stayed at all inclusives all over the place, so our expectations were... More

Just came back from another great stay at OGC in the Royal Club section. We were there during the first week of April. Over the years, we've been to Cozumel 8 times and stayed in town, renting villas and also choosing different hotels on the North side and South side of San Miguel. We have to say that this hotel... More

We just returned from staying at the Occidental Grand Royal Club. We have stayed many times on the Mayan Riveria at all inclusives but this was the first time venturing to Cozumel. The Occidental Grand is a beautiful hotel, small and intimate, and you feel as if you are staying in a botanical garden. The grounds alone make this a... More