We booked the Melia well in advance of "March break" and as a result were able to upgrade our room and have the golf inclusive package included at no cost. The hotel itself is very well kept and clean, we were fortunate enough to have a room on the 14th floor #1405, the elevator only goes to 12 but then...
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Good afternoon, Thank you for share your experience with another traveleres,We are really glad you feel safe and most of all that enjoy your vacation in Melià Cozumel, wehope you come back to explore Cozumel and know abour the traditions of this beautiful place, if you come on February you can have fun on the "Carnaval" from Cozumel, or if...
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It's a beautiful hotel. We had a hot tub on the deck and partial kitchen . f you go all inclusive, I'd recommend eating more often at their fine dining restaurant. It requires a reservation, but the food there is better. We tended to eat more often at the buffet however, since we were hungry after SCUBA diving .
It...
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Good afternoon, First of all I would like to thank you the time you spend you writing this review, We hope you come back in a near future to make some SCUBA again,
Sincereky
Vanessa Villalobos
Quality Control
calidad@melia-cozumel.com.mx
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Melia was great. We arrived late at night and we decided to see if we were able to upgrade.....and we were! We upgraded to a honeymoon suite right on the beach with a hot tub on our deck. It was awesome, wonderful and very romantic every night. This resort does not have much of a night life but that was...
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Goof afternoon, Thank you to take a minutes from your time to write all your comments, I am going to check the subject from the music, Thank you so much for write that, for the next time you come back you can see the change from lobby music to good music ;) . We are so happy you enjoyed your...
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Overall the hotel was nice and clean. We had a few problems with the room like the phone not ringing and the door lock not working. I had to go to the front desk 7 times to get a new key because the lock was bad. Food was pretty good and the drinks were great.
Good afternoon, thank you for share your experience with other users, I am going to talk with the maids to verify the phone from the rooms they made, actually they made this, but we are going to re check, if you want you can send me an e-mail to tell me you room number or the section you was stayed...
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The Melia is a WELL-MAINTAINED hotel.
The grounds an beach was perfecto!
I know trip advisor only goes up to 5 green
circles, but other than the food, I would
give it 6.
Pros: Everything but the food. I would charge an extra $10 per day per guest, and
serve a higher quality food, using the left-overs (yes, that's okay)...
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Good afternoon, we also would have like that you stay all your vacations with us, but now you met us you can come back when you wish, we will be waiting for you with the arms open, Thank you for take a minutes from your time to write this review, and more for give us the 5 circles you give...
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We would stay here again for sure. Enjoyed everything about this place and it's lay out. It has the nicest, cleanest sandy beach of any of the resorts we saw on the island. We had reservations for a deluxe ocean view room, but at check in, we were upgrated to the top floor of the tower building. What a fantastic...
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Good afternoon, thak you for take your time and share your comments, you really put me a smile on my face with the first 7 words from your review "We would stay here again for sure" :)
We really glad you enjoy ypur stay with us, and describes all about the hotel, room, bars, food, pools and all our friendly...
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My boyfriend and I returned from the Melia this past Sunday. We spent a week there. We upgraded to the 14th floor in the big tower and had a wonderful room. More than we needed actually. The views of the Gulf were amazing. We saw a few nurse sharks early morning, also some sting rays swimming. The water was so...
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Good afternoon, Fist of all thank you for come to Cozumel and see the paradise that it is, and second to write your kinds words to other readers, In the section from the tower you have 2 great views one out side your room you can see all the green golf course and from the window from your room you...
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Very good service, nice rooms and the beach is very nice. You may also walk along the beach to explore other hotels in the are, which we enjoyed. M room was worth the upgrade.
Good afternoon, thank you for share your comments with another users, We are really glad you enjoy your M- Experience Room, it is a beautiful room with an espectacular ocean view and a wonderful view from the sunset, We hope you come back in a near future.
Sincerely
Vanessa Villalobos
Quality Control
calidad@melia-cozumel.com.mx
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My wife and I went with a couple of friends to celebrate my birthday, March 24-31 2012. We had not been before and I have very little negative to say other than the staff at the bars could have used some help a few times.They were often being overwhelmed by the drunken idiots who insisted on ordering multiple drinks ever...
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Good afternoon, I hope you enjoed your birthday in Melià Cozumel,
As you say all of our staff is very friendly and we love to work here and give a great vacation to our guests. I am going to pass your comments to our House Keeping that will make her so happy, We are reallly glad you decide to come...
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Cannot recommend this resort to anyone. Very impersonal and cafeteria style. No one went out of their way to make you feel welcome. Several items stolen while at this resort with no help or sympathy from the staff. Also, we were recommended a scooter company, Smart Rental by one of the staff members and ended up having unauthorized charges on...
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Good afternoon, Thank you for express your comments, because this help me to know some situation that when you were in the hotel I did not know and have to resolve, like the issue with the Rental Car, As you say in your post this is not a service that the Hotel gives directly, but if you had a problem...
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