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Melia Cozumel All Inclusive Golf & Beach Resort

4.0 of 5 Carretera Costera Norte km 5.8, Cozumel 77600, Mexico (Formerly Paradisus Cozumel, Melia Mayan Paradise)
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Melia Cozumel All Inclusive Golf & Beach Resort
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Melia Cozumel All Inclusive Golf & Beach Resort
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1,721 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice smaller Melia resort, beautiful beach, always clean, and plenty of palapas. Food awesome, buffet plentiful, beautifully arranged. I can't say enough about all the staff, warm, friendly, inviting. But the time share fellows were a tad aggressive, so we stayed away from them in the lobby after we found out. The events during the evenings were delightful, although not... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We booked a Paradise Suite for 8 nights. The accommodation provided in no way matched the standard advertised even after a room change. The first bed was old and falling to pieces with one leg shorter than others by at least 5 cm, the second extremely uncomfortable and hard. All pillows need to be retired. The bed linen is worn... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This is by far the worst place I have ever been. Not only was the plumbing not working but the entire resort is under construction. There is no peace and quite here nor are there any of the amenities named on their web site. There is really only 1 restaurant, 1 buffet and a snack bar that closes at 6pm... More

Was this review helpful? Yes 2
Cozumel
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

rooms were ok smelled moldy and linen needed to be fresher very old hotel grounds and the majority of the staff was super. grounds around the hotel were beautiful and well groomed. never had internet service so that was disappointing

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived in Cozumel we were so excited to check out our resort at the Melia. When we arrived the staff greeted us and were very accommodating. Since they were renovating the room (Jr. Suite Ocean view room) where we had paid to stay they did a free upgrade and put us in the M Experience with a jacuzzi... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Both my parents and my wife and I stayed here for 5 nights recently. I booked the trip and upgraded us both to the apartment style accommodations and we were very pleased with the views. Going in I was concerned that it was going to be lined with Time Share sales people, but everyone was very helpful and friendly. My... More

Was this review helpful? Yes 3
Cozumel
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

two things can make a bad experience: bad food and bad accommodation. The all included system should include a good/several options for food. There was one bad restaurant. The second option: very few spots available - should be booked early in the morning!! The room: smell old (changed twice); the floor was wet,had hair in my bed 2 days!

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
Melia C, Coordinadora de Calidad at Melia Cozumel All Inclusive Golf & Beach Resort, responded to this review

Hello Victor G. First of all thank you for visiting us on September, Its a pleasure to receive your comments on Trip Advisor. As a representative of the hotel Melia Cozumel we aplogyze for your bad expereince. I would like to comment that we are on restyling and I invite you to come once again to see all the imporovements.... More

Cozumel
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I typically stay South of town, but I wanted to play golf on this trip. This hotel is north of town and offered a golf package. The resort is beautiful. Nice pools and the beautiful white sands and turquoise water. All the employees were nice from the front desk, bellman, to the servers, and housekeepers. We felt the staff went... More

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 4
Melia C, Coordinadora de Calidad at Melia Cozumel All Inclusive Golf & Beach Resort, responded to this review

Hello Connie N. We really appreciate your comments and we are glad to recommend us. It´s a pleasure have been part of you great experience and thank you for choosing Meliá Hotels International, and specially Meliá Cozumel. We will love to have you back in a near future and don´t hesitate to contact us. Regards More

Illinois
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff made our vacation wonderful. Special thanks to Hilario (bartender), Roberto, William, Lilian and Manuel. The food was not good but we were able to order in from town with the help from the staff.

Was this review helpful? Yes 4
Melia C, Control de Calidad at Melia Cozumel All Inclusive Golf & Beach Resort, responded to this review

Good Mornning Amber M. Thank you for your comments and for visiting us. We really glad taht you were happy and satisfied four our services. Of course I wil share this comments with my partnes wich are Hilario (bartender), Roberto, William, Lilian and Manuel. . Once again Amber we apreciate your comments and we will like to have you back... More

Mizuho-machi, Japan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

While there are nicer resorts on the Island but they want a lot more for a room. While the water for the beach next door is a bit clearer it is to rocky to wade into the water. Over all the faculties are good for a few days, anything more and it might become redundant. Restaurants are decent and the... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Snack bar(13)
  • Adult pool(12)
  • Ocean views(9)
  • Great time(8)
  • Very nice(7)
  • First day(7)
  • Very friendly(5)
  • Hot tub(4)
  • Iguana Grill(4)
  • Rooms are clean(3)

Additional Information about Melia Cozumel All Inclusive Golf & Beach Resort

Address: Carretera Costera Norte km 5.8, Cozumel 77600, Mexico (Formerly Paradisus Cozumel, Melia Mayan Paradise)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Melia Cozumel All Inclusive Golf & Beach Resort 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Melia Cozumel All Inclusive Golf & Beach Hotel Cozumel
Melia Cozumel All Inclusive Golf And Beach Resort
Sol Melia Cozumel
Cozumel Sol Melia
Resort Melia Cozumel

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