Just back from the OCG. Sorry, it did not have the WOW factor and it is definitely not a 4 or 5 star as advertised. I found it to be a good family resort, lots of kids (who should be in school) and babies. I did not feel special. Maybe I chose the wrong resort? … As I have travelled... More

First all inclusive resort we have attended, thier was not one thing that was not as discribed by others who have traveled to the grand Firat class all around from check in to check out, the rooms, bars, pools ,spas; sand . beach where just breath taking; small bueatiful suroundings were very specil. Staff ,waiters, bartenders, maids,all employes, we rate... More

This was our first visit to Cozumel. We have travelled to over 15 all inclusives in Mexico, DR, Aruba, and St. Lusia. We landed in Cozumel and since we were the only plane we got through customs quickly. The advice on Trip Advisor was excellent. We left through the doors and on the right side there was the Collectivo. We... More

do not sit by the relax pool unless you want an unexpected visitor... The Iguanas jump up on the lounges looking for food from the idiots that had fed them before! also trantulas around.... rooms smell nasty the food in the a lacarte was gross... rooms not sound proof, could hear neighbours sex and pee More

We planned our wedding trip at the Occidental Grand Cozumel (OGC). We booked our event and as our group grew to 30 people we began to have concerns about how the resort was going to manage it. We also had concerns about our communication with the wedding coordinator. Planning a wedding is tough but over email it seemed impossible. Well,... More

Let me start by saying that my husband and I are not picky people. When we arrived check in was a breeze. RESORT: The resort is beautiful. Very lush and wild life everywhere. WEATHER: Rained at some point everyday and very windy. POOLS: Always a little cloudy and not much activity or music. ROOM: Our room was in building 10... More

I have just returned from a two-week stay here with my family. I can echo most of the reviews in that it seems to be very hit amd miss as to the experience you have. We had a great time. The service is excellent and the grounds great. The staff were most obliging and the events club people really earn... More

I would like to start this review by saying that we went on this vacation with a couple that we go away with each and every year and we are NOT picky or needy people. We arrived on April 14th and checked out on the 21st 2012...If a vacation was all about what the resort looked like then this would... More

Just got back from here on April 21. This is our fourth trip to the Grand Cozumel. I must say that those who give this resort a bad review either are impossible to please or don't realize that if you want to stay at a 5 star resort you need to pay the price of one. This is a great... More