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All 58 Cozumel hotels

Occidental Grand Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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Occidental Grand Cozumel
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Ranked #25 of 58 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
so66 ottawa
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2,719 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent resort , the personal very helpful and very friendly , especially Sonia !!! Very good beach , excellent snorkelling and scuba diving. The resort is situated in a beautiful , well maintained natural park,kids are having fun .

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Biloxi, Mississippi
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here a few weeks ago on a group dive trip. If you know a few things ahead of time and expect them you stay will be better. 1. The ride from the airport is stupid expensive per person. 2. Your room will not be ready on time. 3. Dress for the beach because when you arrive you should... More

Was this review helpful? Yes 4
Webb City, Missouri
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

overall a very nice place. The beach and the grounds were amazing. The staff was also very nice and helpful (especially nice with 2 kids. 2 and 8 years old) the only critiques I would have is the buffet (la posada) was always hot so much so we were sweating while eating. And the buildings could use some paint. The... More

Was this review helpful? Yes 2
1 review
2 of 5 stars Reviewed 3 days ago NEW

The resort grounds were generally well kept although the fountains only ran sporadically. The beach area was sandy and wide with plenty of lounge chairs but no drink service was provided. The room was nice enough but the air conditioning was not adequate to keep it cooled or dehumidified which made sleeping comfortably difficult. The shower was poor; no water... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

The service wAs awesome. Renee by the pool is great and is always so friendly! Very entertaining. Never bored. Never thirsty. Beautiful view. Great food. Staff very accommodating. Stay here! You won't regret it.

Was this review helpful? Yes 1
Edmond, Oklahoma
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just recently enjoyed at long weekend at this resort. The grounds were beautiful and the staff was very helpful. Rene was great and very informative. The food was also very good and the rooms were nice. Would definitely come back!

Was this review helpful? Yes 2
Plano, Texas
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I'm really not sure what all these other negative reviewers were talking about. My wife and I as well as another couple stayed at the Occidental for five nights. Our stay was almost perfect! We stayed in building 16 on the first floor. This is by no means a 5 star resort, but no one is paying a five star... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Arrived today to a beautiful and spacious room. The room is clean and great size, large bathroom with a walk in shower as well as a bathtub. Patio with chairs that is very private. There is a safe in the room also. Surrounded by a gorgeous tropical environment. The environment is peaceful, relaxing and romantic. Great pools and beach with... More

Was this review helpful? Yes 2
Cleveland, Ohio
1 review
1 of 5 stars Reviewed 5 days ago NEW

I am only writing this because I scoured the reviews before our anniversary trip to Mexico and knew going into this resort it was going to be hit or miss. It was a major miss. We were there for 2 short days (July 9-10, 2014) and can tell you we will never, ever go back. The toilet barely worked -... More

Was this review helpful? Yes 1
Las Vegas, Nevada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

As the hotel was pretty but there were a few things not so good, as we called ahead to make sure there was VEGAN Food, there was not, so my daughter lived on Fruit & salad for the trip... we didn't have water on the property for a whole day, then a few days later we lost water again for... More

Was this review helpful? Yes 2
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Additional Information about Occidental Grand Cozumel

Address: Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Cozumel 4*
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Also Known As:
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Cozumel
Grand Cozumel
Grand Occidental Cozumel

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Room/suite (159)
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Hotel & grounds (409)
View from room (132)
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Dining (123)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Cozumel #8 Top resorts Hotel in Cozumel #14 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience. ... more   less 
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