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All 56 Cozumel hotels

Occidental Grand Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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Occidental Grand Cozumel
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Ranked #25 of 56 hotels in Cozumel
A recent review
3 of 5 stars reviewed yesterday
Tiff L Paris
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2,798 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (643)
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English first
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

First let's just put it out there that I was actually supposed to stay at their sister hotel Allegro down the street but because of a fire incident at Allegro, we were upgraded to Occidental Grand. Check In When we got to OG, I was quite impressed with the feel/decor of the place. The reception itself was quite nice. All... More

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Farmington, New Mexico
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We are here in Occidental Cozumel Grand and although it is the low season the time here has been very special. The people here are so very helpful and friendly that has made our time here extra special. Francisco and Adrian at the front desk wanted to make our time here comfortable and very special. They sincerely wanted to help... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

It was a very excellent stay. Everyone was very friendly and service was great. Adrian was most helpful at the front desk with all questions and services. He told us how to get around the resort and where everything was. This was our first visit to this location and we would recommend it to anyone.

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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a great group of fun people and we thoroughly enjoyed our stay from June 23 - June 30. We had a group of 17 in 5 villas each in a different building. We chose the Occidental Grande particularly for diving excursions and that it was a 4 star resort compared to its 3 star sister resort next door.... More

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Toronto, Ontario
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I recently stayed here for our honeymoon; the timing was great as the weather was 90/sunny most days and the hotel was at low occupancy (they said 20-25%) so we never had a problem getting a nice spot on the beach or in the restaurant. Staff was friendly (great job by Francisco at front desk) and helpful.... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

All around an excellent place; great diving, great food, great grounds. Staff very attentive, personal, and accommodative. Beautiful flowers, trees, etc. Two pools that have plenty of room for everyone. Beach is impeccable; plenty of room for everyone. Extra special is the courtyard inside the common area; exceptionally beautiful. Also, there are a ton of activities to do for a... More

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Houston, Texas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have to admit that we had some concerns after reading other reviews of this location. Since we are fresh off our vacation, now is the best time to give an honest list of pros and cons. Let's start with the cons because I like to end on a good note. Cons: - Timeshare/ Vacation Membership sales people. They are... More

Was this review helpful? Yes 4
Phoenix, AZ
19 reviews 19 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at Occidental Grand Cozumel for a week, the hotel was really nice, beach area is beautiful, diving and snorkeling was awesome, First Club rooms are nice and comfortable, hotel grounds are well maintained, the only thing I would change is the food. Buffet food during lunch and dinner are not so great, not a lot to choose... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Occidental Grand Cozumel. The island is really a paradise! The grounds are beautiful. They have a very gorgeous beach where you can swim and enjoy water activities daily included in your all inclusive. The rooms are spacious and comfortable and well appointed. The staff has been amazingly friendly and accommodating. Adrian and Manuel made... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was the best trip i have been on. The island is beautiful and very peaceful. The staff at the occidental grand Cozumel hotel was unbelievably amazing. Very fast service and very friendly staff. Great amazing FOOD! Also the entertainment staff was great!!!!! So funny and made the night experience here great. Rene was the entertainer at this hotel day... More

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Additional Information about Occidental Grand Cozumel

Address: Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Cozumel 4*
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Also Known As:
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Cozumel
Grand Cozumel
Grand Occidental Cozumel

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Hotel Style
#5 Luxury Hotel in Cozumel #8 Top resorts Hotel in Cozumel #14 On the Beach Hotel in Cozumel
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Official Description (provided by the hotel)
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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