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Occidental Grand Cozumel

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Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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Winter Special-50% off
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1 room 1 adult
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Occidental Grand Cozumel
Occidental Grand Cozumel
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3,698 Reviews from our TripAdvisor Community

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Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

One family that was allowed to scream, run and cry in every setting made for a bad stay here. Even in the first club on 2 separate nights. Complaints to mgmt., did no good. Property is small and not a cheap cab ride from town. Be dedicated to getting the most of your all inclusive alcohol. We made it 3... More 

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Thank Timzr
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Located on the southern part of the island, a $15 cab ride from town, Occidental Grand is a relaxing oasis by the sea. But there were more activities here to keep me oppcupied than I realized!! The grounds are surrounded and intertwined with native foliage, which makes you feel like you are in the jungle. The view from my room... More 

Helpful?
Thank Ryan D
1 review
5 of 5 stars Reviewed yesterday NEW

The room, grounds, beach, food, staff....all were great. This was our third visit to the Occidental Grand Cozumel and definitely not our last. Alberto's Sea Food restaurant has great food, atmosphere and is only a five minute walk from the hotel.

Helpful?
Thank Jim P
Hamilton, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Our travel party consisted on 6 people spanning 3 generations. This resort is situated in the middle of the Cozumel's Reefs National Park. This resulted in less manicured lawns and more jungle and it's critters. Saw lots of iguanas (Poncho regularly sun bathed by the quiet pool), geckos, turtles, fish and even a wild pig. You needed to go no... More 

Helpful?
Thank DLHS4
Olney, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The restaurant at the beach has birds eating off the tables and crapping on the tables and chairs – you have to put your silverware down on a napkin because you know the table is dirty - disgusting While eating at one of the other restaurants which had a clothe tablecloth seemed better until a small centipede run across the... More 

Helpful?
Thank Wayne Z
Westerly, Rhode Island
1 review
4 of 5 stars Reviewed 3 days ago NEW

The staff was wonderful and very accommodating. The biggest disappointment was the food! I heard many other vacationers who remarked about the food. There were times when the language barrier was frustrating. Most of the staff speak English but there were many who didn't, which can cause a bit of frustration. I would suggest to brush up on your Spanish... More 

Helpful?
Thank Elaine L
AZ
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

As for location outstanding to dive. For the room it sucked. The first two nights great. the last moved a family of 20 plus in with remote control cars and 6 screaming kids. On Sunday morning we were awake at 6am. On vacation. This went on all day yelling parents and kids. it sucked ask for videos i recorded. Now... More 

Helpful?
1 Thank cmflynn63
Stevensville, Michigan
1 review
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to this resort. My wife loves the beach and we snorkeled at resort most days. lots of fish, a couple of barracuda and even a few lobster. My two sons and I went scuba diving at Palancar shallows and our wives were on same trip snorkeling above us. It was our first scuba trip. Pro... More 

Helpful?
Thank MarkW-michigan
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

My expectations were high this trip but I have to say the Occidental was underwhelming. The rooms showed their age. The food was ok but nothing special at all. The beach was ok but I think there is most likely better in Cozumel. They said they were starting a $15MM expansion and remodel so it may be better soon but... More 

Helpful?
Thank Chris L
Harwood, North Dakota
1 review
4 of 5 stars Reviewed 5 days ago NEW

Thanks to all the professionals at Pro Dive. A special thank you to Mark, Miguel, Luca and Bridgette for all your time and effort to see me through my certifications. It was an intense dive and classroom schedule. Thanks also to Camila for her guidance on my wife's dive trip. Thanks again, Sheldon.

Helpful?
Thank Sheldon S
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