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Occidental Grand Cozumel

Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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Occidental Grand Cozumel
Best prices for: 1 room 1 guest
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Ranked #31 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
Elizabeth K Omaha, Nebraska
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3,152 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
1 review
4 of 5 stars Reviewed yesterday NEW

We read tons of reviews before booking at the Occidental and were excited about our trip. After booking for 12 days we read a number of negative reviews and were a little worried. We were very happy with the resort. The grounds are beautiful and the grounds crew was constantly working to improve and maintain them. The entire staff was... More 

Was this review helpful? Yes 2
Stoke-on-Trent, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went to this hotel in late September. It was good value for money as low season. There were a few heavy showers now and again - not unexpected for the time of year. This did not detract from the overall experience. The room was clean and tidy, as with all Caribbean places, there is always a feeling of dampness -... More 

Was this review helpful? Yes 1
Colorado
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We upgraded from the Allegro and were very happy with the Grand. The buffet and the restaurants were very good. The staff are very hard working and good at their jobs. The beach is beautiful and the pools were very nice, very clean. It's a quieter resort and I think it attracts a lot of divers who are up early... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

The activities were very fun and kept me entertained thought my trip. The people leading the fun club, Sonia, abi, and milixa were very friendly. The beaches were absolutely beautiful and the pool was nearby. The food was ok, breakfast had the most variety but would not recommend the Mediterranean one but the taco chiles was really good.

Was this review helpful? Yes 1
Hillsboro, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great time we had last week. Great accommodation's, friendly, helpful staff and great food and drinks. Lots of drinks!!!!!!!! What a great facility with great beaches and water to enjoy. Snorkeling was awesome as well. Wish we would of stayed longer

Was this review helpful? Yes 2
San Francisco, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Royal Club, and was pleasantly surprised by very clean rooms and outstanding cRoyal club service. Walter checked me in within in 5 min was helpful throughout my whole stay. Beach and see are hard to beat. Sunsets are the the best. Will go back.

Was this review helpful? Yes 3
Chcago
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great for kayaking, snorkeling, just let awning on the beach. Great service:quick and polite. Beautiful hotel with a beautiful beach. Not many night activities tand I would recommend going to the restaurants for food (the buffet gets a bit repetitive). Beautiful place though. The service is incredible and we were treated very well

Was this review helpful? Yes 1
Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent. I had the steak, which was juicy and very flavorful. The hot and sour soup was delightfully spicy and the fish tacos were scrumptious. The wait staff were wonderful and very polite and attentive. All in all 5 stars 😁

Was this review helpful? Yes 1
Beaver Dam, Wisconsin
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My daughter and I arrived March 14-21st for her spring break vacation trip, we were a little apprehensive after reading some of the prior reviews, but let me reassure you this is a very nice resort, we had No complaints.. The staff is exceptional they are hard working and very friendly and often going above and beyond to please their... More 

Was this review helpful? Yes 7
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was perfect in every aspect. The beach is very nice. The food is very good. The staff is realIy nice and helpful. I especially appreciated diving with the Instructor Claudine Angear of Pro Dive Mexico. Mario

Was this review helpful? Yes 2
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