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All 56 Cozumel hotels

Occidental Grand Cozumel

4.0 of 5 Resort (All-Inclusive)   |   Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
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Ranked #25 of 56 hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
S C Pomona, California
  • Reviews (2,782)
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2,782 people have reviewed this hotel

Traveler rating
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643
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (639)
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English first
Pomona, California
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I spent a week on this property. The beach and pools are beautiful. I didn't think the room was as nice as it could be, the tiled floors seemed worn and old (not what we are used to). The TV was not HD but it worked. The air conditioning in the first room was perfect then a... More

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Granbury, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

My wife and I were there from August 1 thru Aug 7. Grounds, pool and beach were beautiful. That's about where it stopped. The drinks were bad, food horrible, and beds not worth sleeping in. Not to mention the hounding from the time share people on site. We had a room where our safe stopped working and called the front... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Such a great time here. Rene and Abby by the pool were so very helpful and I highly recommend this place for honeymoon or vacation. Also Santos and the bartenders at the lobby bar were very friendly. I had an amazing time and it was fantastic.

Was this review helpful? Yes 1
Portland, OR
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We traveled here as a family, 5 nights at the Occidental Grand Cozumel, and 4 at the Occidental Grand Xcaret. The beachfront is absolutely postcard-beautiful, and the pools clean and nice. The staff is friendly and helpful throughout the resort. Food in the buffet is good, not great; but we found there was always enough variety that each of us... More

Was this review helpful? Yes 1
Yonkers
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this hotel and loved every minute of it. The hotel is situated on a nature preserve of mangrove trees. The beach at the hotel is fine sand with exquisite turquoise warm water. An area of the beach has four-poster beds with sheer fabric draped around the bed for you to lay on! The rooms were well... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I love the variety of foods at different restaurants. Drinks are abundant at all bars. The room is very comfortable and being on ground floor i was facing a beautiful jungle right outside my balcony. There's lots of interesting creatures roaming the property. Iguanas prefer to hang out at the middle pool. Be careful if you have a pineapple in... More

Was this review helpful? Yes 2
San Francisco, California
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After demanding to be moved from the Allegro Hotel, we were moved to the Occidental Grand (their sister hotel) and boy oh boy what a relief (read Allegro Hotel review for details). The rooms are amazing! Very spacious with a balcony and the bathrooms are big and awesome. Our room had a mini fridge which was great to keep the... More

Was this review helpful? Yes 3
Dallas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

What a wonderful stay. The grounds are pristine. The food was excellent. I only have one complaint. The beds are too firm. I learned that you can ask for a foam pad when we checked out. So if you stay there ask for a foam pad. If not, you will be sleeping on a very hard bed! Other than that,... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Everyone here was wonderful!! Adrian and Francisco helped me out with my issues!! The waiters were great making sure we had everything we needed!! The beach was beautiful and the snorkeling at our fingertips was a plus!! Thank you for making our stay great!! One issue the food!! Was hoping u had healthier selection!! More fresh items and it would... More

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We always go to Occidental Grand Cozumel with my wife, and are always very happy to spend a week in Paradise per year, Thank you guys and gals of Cozumel, we love your place and your kindness!!!! Ale and Horace

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Additional Information about Occidental Grand Cozumel

Address: Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Cozumel 4*
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Also Known As:
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Cozumel
Grand Cozumel
Grand Occidental Cozumel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Cozumel #8 Top resorts Hotel in Cozumel #14 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience. ... more   less 
Number of rooms
251

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Occidental Grand Cozumel and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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