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Hotel Plaza Cozumel

#17 of 52 Hotels in Cozumel
Certificate of Excellence
Hotel website
Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
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178 Reviews from our TripAdvisor Community

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Adelaide, Australia
Level Contributor
125 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed today NEW via mobile

Stayed for 3 nights. The room was large enough and clean. They advertise a view,.we got on the first floor a view of roof top rubble. The staff are surly and.you greet them, they don't greet you. The buffet breakfast is basic. The rooftop pool is OK. The location is very central. This hotel's clientele are predominantly North Americans who... More 

Helpful?
Thank cdmm58
Edmonton, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel because it was close to the dive operation I used (Blue Magic). I was not disappointed overall. The rooms, roof deck/pool, and breakfast were as stated elsewhere, really good. I was not thrilled by the fact that there was construction going on, and the dust affected my sinuses (an important consideration when you are diving). Other... More 

Helpful?
Thank nahhm
Coeur d'Alene, Idaho
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Love the location, the staff, the sunsets at the pool, the breakfast and the wonderful way the place takes care of you. Always greeted with a smile and always very helpful. Great seeing the same employees there when you come back the next year. It's very clean and we always feel safe. We never want to check out! "You can... More 

Helpful?
Thank fastwater2000
vancouver
Level Contributor
132 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

hotel is easy to reach not far from downtown and the airport a good 25 minute drive, its a budget hotel you pay for what you get but the staff are friendly and nice a few have problems understanding English but they try

Helpful?
Thank mulgrew
Bellingham
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Okay, I was a bit leery of this hotel. Although it received good marks on TA, and the dive shop we go to recommended it, it looked pretty dated. We went there because, although we enjoyed our stay at Casa Mexicana the year before, the pool at CM was very small and cold. My 17 y/o daughter was coming with... More 

Helpful?
Thank jeff71
Hollywood, Florida
Level Contributor
95 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is located in the downtown (1 block away from the main place). They have AC, free breakfast and computers for free. It's not bad at all for the price and the staff is friendly. Just the shower was not that easy to use.

Helpful?
Thank Alexandre C
San Francisco, California
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel last year because the desk staff is aleays friendly and helpful. I also love the rooftop pool and buffet breakfast. It is right on the waterfront and easy to walk to most of the good restaurants and shops. There are a lot of places to rent a motercycle or Jeep within a few blocks.

Helpful?
1 Thank tyagi
Calgary
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is situated for walking and it is 2 blocks from the ferry. The rooms are clean and the beds and pillows are lumpy. The elevator takes forever, so hope for a room on the first floor. Forget Internet as it is virtually non existent and when I asked the staff about it they were not at all helpful.... More 

Helpful?
Thank 8sassy
Winnipeg, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 31, 2015

Friendly staff, great roof top patio with pool! Beautiful ocean view from the rooftop. Good breakfast, even for us vegetarians. Great value for the price. Not a luxury hotel, but exactly what we needed/wanted. Clean room, with lots of room.

Helpful?
Thank luvs2travel76
chicao
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 28, 2015

The location, a block from the ferry to Cozumel, and right off the main drag near all the tourist offerings, cannot be beat. The room was clean, the staff was nice. The included breakfast, which had a choice of eggs to order on Weds & Thurs was excellent. Clientele a mixture of western tourists and Mexicans. The rooftop view was... More 

Helpful?
Thank mhcnx
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