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Hotel Plaza Cozumel

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Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
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Hotel Plaza Cozumel
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Hotel Plaza Cozumel
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124 reviews from our community

Traveler rating
    47
    57
    16
    4
    0
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22
44
19
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santee, California
Top Contributor
74 reviews 74 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In spite of it being a budget hotel it was clean, staff very friendly and helpful. It is designed like a ship so windows look like portholes. Great for taking pictures. I thoroughly enjoyed staying there twice.

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Indiana
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for 4 nights. This hotel is basic, but for us it was perfect. We wanted to explore Cozumel, and this had the best location. We could walk around town and find good shopping and places to eat. We rented a car and drove the whole island, stopping at many different beaches. That was so fun. The included breakfast... More 

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Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not very glamorous but clean with friendly staff. Room was basic but bed was comfy, shower worked well and aircon was effective. Roof top pool was unexpected and very nice. A real sun trap with great views out to the sea.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Loved my stay the hallway, rooms, lobby super clean. Not the pool which was to bad because it was in the roof top great place for it. But the rest of the place super clean. The breakfast was awesome great service, tip the cooks they are super nice and dont forget to tip your maid they work hard as well... More 

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Rockville, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not bad. Hotel is easy to get to from ferry. No need for taxi just turn left after you exit ferry area. Ask for Calle 2 (one block). Check in was quick and they gave us the room early at 11 am. Check in is 1pm. Loved the bakery below - bread and other treats very nominal pricing. Shopping is... More 

Was this review helpful? Yes 1
Gdynia, Poland
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is in the centre of Cozumel, very close to ferry pier. There's a variety of restaurants around. The room and bathroom are clean and pleasant, the beds comfortable. There is fresh linen and cleaning service every day. The staff is very friendly and helpful. The receptionist helped us with contacting our dive school. There's a nice breakfast with... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel based upon the other reviews on TripAdvisor (which were very good), and honestly our experience was even better than expected. The staff was friendly and helpful, and provided good recommendations for cheap food in the area. The pool and rooftop area was great for sitting around in the sun after morning diving trips. Our room was... More 

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Trail B,C
Contributor
19 reviews 19 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was exactly what we were expecting after reading all the reviews. It isn't a 5 star hotel by any means but it is definitely a decent hotel that we would stay in again. The only real issue we saw with the facilities that we think could easily be rectified is that the pool water wasn't as clean as... More 

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Toronto
Contributor
17 reviews 17 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Simple, clean rooms, firm mattress, friendly staff, nice breakfast included with lots of fresh fruits, eggs, refried beans and a couple new items per day, spicy sausages, French toast, pancakes, potatoes with cheese sauce, granola and yogurt, etc. Enjoyed the pool on the roof, nice view and sunsets. They provided a fridge for our room. Overall good value and I... More 

Was this review helpful? Yes 1
Redding, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2015

If you are looking for a cheap place to keep your stuff and rest your head after a day on the island this is it. It's located downtown, about a block from the ferry, and there is a corner store a block away also. That being said its in the thick of locals and tourist alike. You can hear Wet... More 

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