We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Plaza Cozumel

#15 of 52 Hotels in Cozumel
Certificate of Excellence
Hotel website
Calle 2 norte entre Rafael E. Melgar y 5av | Col. Centro, Cozumel 77600, Mexico
Special Price
40% off room rate
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Plaza Cozumel
Professional photos View all
Browse nearby
Hotel Plaza Cozumel
Add Photo Write a Review

138 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    51
    65
    18
    4
    0
See reviews for
25
48
22
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (50)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (45)
All months
Brandon, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We love this hotel all the staff are friendly. The breakfast staff are very patient with our 5 year old. The pool is a great touch. I recommend the third floor. We need a new TV. ( few English channels) fridge for food and beverages. house keeping makes different things with the towels that my daughter loves. Safe at the... More 

Was this review helpful? Yes
New Orleans, Louisiana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Plaza Cozumel was everything I was looking for. It is just a block from the ferry landing and a block from the plaza. Conveniently close to the airport as well. Right on the corner were a currency exchange bank and an OXXO convenience store. Around the corner are Wet Wendy's (Awesome frozen drinks and Enchiladas) and Burritos Gordita. Here... More 

Was this review helpful? Yes
East Boston, Massachusetts
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Requested an ocean view room and got it. Older hotel with clean rooms and friendly staff. Breakfast included was cooked to order some days and buffet on others. Very relaxing open air dining. Omelets and coffee were very good, bread was fresh baked and yummy. Fruits, yogurt, pastries and pancakes were offered as well. Just give the hardworking and efficient... More 

Was this review helpful? Yes
Brookport
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Very nice hotel. Room price is more than reasonable, around $50 per night. Higher floors have a very nice ocean view that is about 2 or 3 hundred yards away. Conveniently located near both the ferry to Playa del Carmen and the International airport. The staff was very friendly and helpful with a bread and fruit buffet and breakfast to... More 

Was this review helpful? Yes 1
Vero Beach, Florida
Level Contributor
117 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed May 25, 2015

I paid $43/night. Credit cards accepted. Short walk to/from ferry terminal. Professional hotel. Excellent staff. Excellent included breakfast. Room was largish and spotless. Strong A/C. Staff provided a fridge upon request. Wifi worked fine. Computers with internet access in the lobby. Hotel has a rooftop terrace and pool. If you want to be in San Miguel instead of at a... More 

Was this review helpful? Yes
Hanoi
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 24, 2015

Really a little gem. Very clean, tidy hotel- with comfortable rooms, good linens, A/C, buffet breakfast included, pool etc. Very cheerful and professional staff- The maid will quickly find you a hair dryer; the nice clerk at the front desk lent us a cooler and ice; a little trouble with the A/C was fixed perfectly; quick checkin/out; Super location almost... More 

Was this review helpful? Yes
Silver Spring, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2015

Friendly staff with a good breakfast for a good price. Free parking is a plus. Good place to stay in the summer with a pool on the top deck. Wi-Fi in the lobby. They even have a suite with 2 bedrooms and a small kitchenette. Have stayed there in February, September and August.

Was this review helpful? Yes
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2015

This place was EXACTLY what I'm looking for when I travel. Affordable, central location, AC, pool, free breakfast. What more could you need? A comfortable bed? They have that too. This place was AWESOME, and I will be back. Super simple, nothing fancy, but safe and very nice staff. I even booked this place through trip advisor which was super... More 

Was this review helpful? Yes
Ostrava, Czech Republic
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

We stayed here 6nights. Lokation is perfect cca 200m from pier. Nice and clean rooms in quiet location. Nice stuff. Pool on the roof is cool. I didnt enjoy the smell of bakery when i opened a window. Breakfast was ok but every day same. Worst thing in this hotel was internet. Worked for couple minutes and then you had... More 

Was this review helpful? Yes
Santee, California
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed April 24, 2015

In spite of it being a budget hotel it was clean, staff very friendly and helpful. It is designed like a ship so windows look like portholes. Great for taking pictures. I thoroughly enjoyed staying there twice.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (57)
Viewed
View from room (5)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (10)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
Dining (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Other (17)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay