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El Cid La Ceiba Beach Hotel

Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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El Cid La Ceiba Beach Hotel
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1,186 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid La Ceiba Beach Hotel
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Byron Center, Michigan
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed February 3, 2012

I stayed here for 3 nights of my honeymoon trip to Mexico and loved this hotel more than any of the others! We did the all inclusive with a one bedroom suite, it is soo worth getting a room that includes all inclusive. We ate every meal there and drank there and did not spend barely any money, minus tipping,... More 

Helpful?
1 Thank Amy J
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

We are very glad you choose our beautiful hotel for that special occasion, we appreciate all your comments, thank you very much for your words, we hope seeing you again for your anniversary, and we will make sure you enjoy even more your next trip, I’m happy you enjoy our buffet by the pool, I think that was our Mexican... More 

Castroville, Texas
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 1, 2012

Have made 3 trips to CZM over the last year and going back again in February '12! Can't say enough about the El Cid. Gracious, helpful and friendly staff throughout the hotel make it more than a comfortable stay. The Babieca Dive Center has been GREAT, and having them there on the premises is a big plus! We vary our... More 

Helpful?
Thank William N
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Thank you very much for your good comments, we are very glad you are pleased with our dive shop services, and about our staff, we`re very proud of all of them, we really believe we have the best staff on the island, and thank you very much for noticing, they really enjoy doing what they do, about the food, we... More 

Houston
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 31, 2012

September in Cozumel is the off season and many do not take advantage of the charms that it offers. To be sure, one will encounter a good bit of maintenance and many of your favorite staff members will be on vacation, but there is a laid back charm that is a bit different than during the busier times ("busy" in... More 

Helpful?
2 Thank QROOVISITORS
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Hola from Cozumel!!! Yes, that year was very special because of the “bicentenario” of independence, many people find that traveling in September, October and even November has many advantages, it`s very relaxing, like we say “muy tranquilo and rico” (very quiet and delicious) and many people enjoy that, the Sunday fiesta is a very important tradition here in Cozumel, it`s... More 

Southern Oregon
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 30, 2012

We spent a week here as the "resort week" of a cruise/land package. The people were very friendly and helpful. Rooms were spacious and clean. The lighting in the bathroom was very dim, and whenever anyone above flushed, you could hear the water rushing through the pipes, which are below the ceiling, camouflaged by a bamboo pole false ceiling. At... More 

Helpful?
Thank readytogoSoOregon
Salavatore, General Manager at El Cid La Ceiba Beach Hotel, responded to this review

We appreciate your comments, we believe our rooms are very romantic atmosphere, many people find it very special and unique, we`re glad you enjoy it, we truly think we have delicious food and the best staff, this combination makes our guest have a great time and to enjoy their vacation even more, I’m glad you found useful what we provide... More 

Vancouver, Canada
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 19, 2012

We had a great stay at this hotel. Be sure to get the platinum level when you arrive or book before you get there. It only has really one restaurant but many options for menu items. There is also a pizza place on the outside terrace of the main beach area. It serves amazing lobster pizza. The beach is a... More 

Helpful?
3 Thank onlyhappy_inthesun
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

“We`re very glad that you enjoyed your staying with us, we hope you come back soon to this beautiful island and to this hotel to visit us again, we are also very glad you enjoyed our food, I will let know our kitchen your comments, we will keep working hard now and on so you keep considering us a good... More 

Sandy, Utah
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 16, 2012

My wife and I just got back from staying at El Cid La Ceiba. We enjoyed it very much. The staff was helpful and courteous (with only one small exception). The room was clean, the beds comfortable, and they even have a "Pillow Menu" so you can select different pillows if you don't like the ones you have. The previous... More 

Helpful?
3 Thank ScottWalsh
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

happy you enjoyed our pillow menu, after a good day at the beach, what is better than to have a good siesta, many people find the cruises a special touch, nice view, and yes, I agree with you that after couple of days, they are nice to see next to the crystal waters of the Mexican Caribbean, our concierge services... More 

ca
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 15, 2012

This place is very nice and clean. Upon checking in, you are greeted with a yummy drink while you get registered into the hotel and complimentary cookies and coffee. The rooms are very nice and clean. Very large bed and very spacious overall. Internet is complimentary, however, it is slow sometimes. If you want a good view of the beach,... More 

Helpful?
Thank gabyrocha0
Los Angeles, California
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 10, 2012

I have to say, most of the staff is very friendly and very accomodating. If you stay in the tower you will have a better stay overall. These are bigger, newer rooms with a nice view of the ocean. In contrast, the room we stayed at was very dimly lit, had very loud pipes that would wake us up in... More 

Helpful?
3 Thank Vanesa L
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

“we are really sorry about those noises, we will make sure our maintenance staff takes care of it so next time you are here with your family you have no problems with it, about the hotel credit, I need to mention that those are some special that are arrange with agencies, many people find them very good and they thank... More 

Broomfield, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 10, 2012

We've enjoyed staying with you so much we are returning for a one year anniversary stay! We're looking forward to seeing you Friday noon!

Helpful?
Thank windluver
Toms River, New Jersey
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 9, 2012

I traveled to Cozumel alone April 2011 & used the free airport transfer which was late so make sure you triple confirm that. once at the hotel I specifically asked to be in the newest most updated room that was available & i was place in the opposite. the rooms on the 3 floor side of the hotel are run... More 

Helpful?
2 Thank nadia242
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