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El Cid La Ceiba Beach Hotel

3.5 of 5 Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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El Cid La Ceiba Beach Hotel
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El Cid La Ceiba Beach Hotel
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979 reviews from our community

Traveler rating
    500
    267
    116
    53
    43
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230
440
27
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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There are newer reviews for El Cid La Ceiba Beach Hotel
See the most recent reviews
Salisbury, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 17, 2010

Greetings, I wanted to convey my thoughts and appreciation for the stay at the El Cid La Ceiba Beach hotel. We stayed there earlier for approximately one week. Of special note is the staff; Mr. Jaime (Concierge/DJ), Senora's Bibiana, Brenda and Cinthia (Front Desk) and our unknown house service specialist (Sra Unknown). Each of these associates was truly accommodating. Mr.... More 

Was this review helpful? Yes 1
Salavatore, General Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your review and your stay with us at El Cid la Ceiba. We are very happy to know that your stay with us was memorable, and that we were able to fulfill your expectations. We only have one question... Why haven't you come back? You know we'd love to have you... More 

Lakeville, Minnesota
1 review
4 of 5 stars Reviewed October 11, 2010

We spent the first week of October 2010 at El Cid La Ceiba. It was low season so the city and resort were not very busy. We had a two bedroom/2 bath/partial kitchen. It was perfect accomodations for 2 adults and 2 young adults and gave us the opportunity to cook all our breakfasts and lunches and a few dinners.... More 

Was this review helpful? Yes
Salavatore, General Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your recent stay with us at El Cid la Ceiba and your kind words. We are very happy to know that your stay with us was memorable, even with a hurricane warning! Everyone at El Cid works very hard to provide our guests with unique and personalized service, and we're very... More 

Cleveland, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2010

My friends and I were booked here through an online site. At first we were a little hesitant to stay because it's a little bit off the beaten path and the reviews were mixed. After our stay, and now it's been several years since I have been there, I still think about the friendly and comfortable week we spent there.... More 

Was this review helpful? Yes 1
Salavatore, General Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your review and your stay with us at El Cid la Ceiba. We are very happy to know that your stay with us was memorable, and that we were able to fulfill your expectations. We only have one question... Why haven't you come back? You know we'd love to have you... More 

Chelsea, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 16, 2010

Cozumel is a beautiful island and La Ceiba is a great spot to stay while you enjoy its many charms. The hotel is a snick tired if you're put in the low rise part, as we were. The accomodation was adequate and although we found it a little rustic, it suited our needs, no complaints. I did hear that the... More 

Was this review helpful? Yes 1
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your review and recent stay with us at El Cid la Ceiba. We are very pleased that you found our hotel to your liking, and will correct those issues which were unsatisfactory. We would be honored if you visited us again soon, so we can make your stay even better. Thank... More 

Syracuse, New York
2 reviews
4 of 5 stars Reviewed August 16, 2010

The restaurant service and food quality were superb. Each and every waiter made our experience enjoyable; the "captains" Crisanto and Jorge set the tone of excellence. The food was exquisite. The dive shop was first rate. Ricardo, our dive master, was instructive, attentive, and kind; Pedro and Juan Carlos informative and helpful. My three teenage daughters leaned much about scuba... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you very much for your review and patronage. I will be sure to forward this message to our Restaurant staff, they will be very happy to know that their efforts are recognized in such a great manner. I apologize for they way you felt with the burn incident, and you are absolutely right, it should... More 

middlesex n.j.
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 12, 2010

From the moment you arrive at this beautiful hotel you are met with a welcoming smile by the bellmen and the desk staff. From that moment on you are treated like family not guests. Every detail of your visit is cordially attended to by the staff. My wife and i have been to Cozumel many times and have stayed at... More 

Was this review helpful? Yes 1
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir and Madam, On behalf of everyone who works here at El Cid la Ceiba, we want to thank you for your kind review and stay with us. We are very happy to read that you were pleased with our staff and facility, and can't wait to have you here again very soon. I will pass this message along... More 

new jersey
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 12, 2010

It is quite amazing to find that upon returning to this resort many times, dating all the way back to the 1980's, that things are even better than before. The personal treatment and service are beyond compare...without being intrusive. The entire staff at this hotel simply want you to enjoy your stay to the fullest; they are not pushing sales... More 

Was this review helpful? Yes 1
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you very much for your beautiful review and your recent (and past!) stay with us. There's nothing that makes us happier than to know that our guests' stay was fun, relaxing, and up to their expectations, so we're very glad to know that your stay was all that. I'm sure that other readers will find... More 

Overland Park, Kansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2010

Just returned from one of my many trips to Cozumel, stayed at La Ceiba for the 6th time. First room was in the tower (7th floor) beautiful suite but not convenient since I broke my ankle prior to arriving on the Island-After 2 nights the hotel moved us to the 1st floor (Thanks to Salvadore Meza (General Manager of the... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Madam, Thank you for your review and your recent stay with us. We are very happy to know that your stay with us at El Cid la Ceiba was pleasurable, and that we helped you make unforgettable memories from your birthday. We strive to make all our guests feel at home and pampered, and I'm glad that we managed... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed August 3, 2010

My husband and I stayed at El cid la Ceiba for our 19th wedding anniversary. We had a one bedroom suite in the tower which had 2 balconies, plenty of space and 2 full baths. I thought it was a great value for the money. We love to explore when we travel and are not really sit around a resort... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Madam, Thank you for your wonderful review and recent stay with us at El Cid la Ceiba. We are very happy to know that your stay with us was fun and relaxing, since our guests' satisfaction and comfort are our number one priorities. We are very glad that you found the hotel and our staff to your liking, and... More 

Houston, Texas
Top Contributor
68 reviews 68 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 1, 2010

We stayed at El Cid for seven days. We did not do the all inclusive, and we only ate at the restaurant twice. We enjoyed the welcome party with free drinks (beer, margaritas, and rum punch) and guacamole. We were on the eighth floor in a studio with a kitchenette. The room had been renovated and the kitchenette was more... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, thank you very much for your review and your patronage. We are very glad to know that you found El Cid la Ceiba to your liking, and we will work very hard to improve upon those points that were not up to your standards. We invite you to come again soon, we are always improving our... More 

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Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Hotel Style:
#4 Top resorts Hotel in Cozumel
#9 On the Beach Hotel in Cozumel

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