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El Cid La Ceiba Beach Hotel

#20 of 57 Hotels in Cozumel
Certificate of Excellence
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Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Best prices for: 1 room 1 guest
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El Cid La Ceiba Beach Hotel
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El Cid La Ceiba Beach Hotel
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1,025 reviews from our community

Traveler rating
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    56
    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for El Cid La Ceiba Beach Hotel
See the most recent reviews
Northridge
1 review
5 of 5 stars Reviewed April 3, 2011

My Husband and I have travelled alot, but El Cid la Ceiba is the most relaxing place we have stay all was so clean, the personel so friendly,was like visiting friends of a life time. the only thing we were missing is "SIRIUS" music in the room. It was very easy to go to town, and accross to the main... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Madam and Sir, Thank you very much for your preference and kind review. We are very glad that your stay with us at El Cid la Ceiba was to your liking and we hope to see you again very soon. Thank you for your recommendations, we will certainly take them into account and we hope that by the next... More 

Haymarket, Virginia
1 review
4 of 5 stars Reviewed April 2, 2011

The El Cid La Ceiba Beach Hotel is a wonderful resort. We stayed for a week and went all inclusive. The rooms were lovely and very clean. The staff were wonderful; the restaurant waiters took very good care of us while serving the very tasty food. The beach looks out at the cruise ships docked at the near-by wharf. We... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your patronage and your kind words. We are very happy to know that your stay with us at El Cid la Ceiba was to your liking and pleasurable, and that you found our staff and food up to your standards. We hope to see you again very soon, in your home... More 

Durham, Nc
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 31, 2011

This was our second stay at El Cid La Ceiba and it was every bit as good as the first time. This time we travelled with friends to celebrate our birthdays, which were 8 days apart. The staff, from Luis, our Concierge and Viviana, one of the receptionists, along with William and a couple of others, to the wait staff... More 

Was this review helpful? Yes 1
North Mankato, Minnesota
2 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 30, 2011

Wait staff by the pool/beach were great! They made it easy to just relax. Front desk personnel were also very nice. Food was great - we like nachos, fajitas, burgers, etc when we go to Mexico, not much fancy stuff. The location of the hotel is good - close to downtown for shopping and dining. Recommend renting a car -... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your review and recent stay with us at El Cid la Ceiba. We are very happy to see that you enjoyed your stay with us and are thankful for your recommendations, I'm sure our guests will find them helpful. We really hope that we'll see you again soon so we can... More 

De Pere, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2011

We just returned from El Cid in Cozumel. We felt completely safe and there were activities for all ages. Cain was a great kareoke, art project leader and music man! Miguel was a great bartender by the hot tub. If you don't mind cruise ships blocking part of the water, I would recommend this resort to anyone, couples or families.... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your patronage and kind words. Everybody who works at El Cid la Ceiba prides themselves on giving our guests the best service and persoanlized attention, so we're very glad to see that our staff was important in making your vacation even more memorable. We hope that you will come again soon,... More 

Danvers, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2011

I booked this trip through travelocity and was happy with the price and the convienence of during it that way. If you go and you like water activites you must visit Xel ha in Playa del carmen. You have to take the ferry ($26 RT) but it is so worth it. Your best bet is to purchase a package where... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam On behalf of all the staff of Hotel El Cid La Ceiba I would like to thank you for your review and for your preference. We are so glad that you, had a memorable stay while you were here with us. We hope to see you again soon! Sincerely, Salvador Sánchez Meza General Manager More 

Valleyview, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 26, 2011

We stayed at El Cid La Ceiba through Christmas. 4 adults and 5 children. It was fantastic. Food was great, service was spectacular, and the location was perfect. Easy access to downtown, close to dive shops and docks, and unbelievable snorkling right in front of resort. I have snorkled quite a bit and was impressed with lots of fish and... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir and Madam, Thank you very much for your kind words and recent stay with us at El Cid la Ceiba. We are so glad that your stay with us exceeded your expectations and that you and your family had fun here with us. We hope to serve you again very soon, in your home away from home! Kind... More 

Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 25, 2011

My mother and sister got the all-inclusive, my daughter and I didn't. Towards the end of the week, we started eating there as well, for the convenience. Food at La Chopa was good, and priced at what you would expect to pay back home, but with a much better view. It was $8. taxi one-way into town. Two large grocery... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Madam, Thank you so much for your review and recent stay with us at El Cid la Ceiba. We're very glad to know that you and your family had a good time with us, and we hope that you'll come back soon so we can pamper you even more! We will work upon those points that you feel need... More 

Fort Worth, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 23, 2011

Although I've been to Cozumel for a dive vacation in the past, it was the first time bringing the family (my wife, 10, and 7 year olds). We knew of the El Cid property from the photos and reviews. We knew that the kids would love the abundant snorkeling right off the beach. We understood that the food was very... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir and Madam, Thank you so much for your recent stay with us and your great review. Everyone here at El Cid la Ceiba prides themselves on giving outstanding service and we're glad that you found our staff up to your expectations. We are glad that your time with us was memorable and that we helped you create memories... More 

Henderson, Nevada
1 review
5 of 5 stars Reviewed March 16, 2011

We spent 12 days at LaCeiba in October-November, 2010. Our original reservations were for 7 days but we liked it so much we entended our stay an additional 5 days plus made reservations for 1 month in February-March, 2011. We are true believers in this resort and will return again and again. It is small and intimate so it's easy... More 

Was this review helpful? Yes
Salavatore, Manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you so much for your recent stay with us at El Cid la Ceiba and your kind comments. We are very happy to see that your stay with us was pleasurable, so much so that you extended your stay! Please know that it is our pleasure to have you stay with us and will do... More 

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