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All 58 Cozumel hotels

El Cid La Ceiba Beach Hotel

3.5 of 5 Resort   |   Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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80%
Ranked #15 of 58 hotels in Cozumel
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 18, 2010
stylin1 Calgary
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893 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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There are newer reviews for El Cid La Ceiba Beach Hotel
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Calgary
Top Contributor
100 reviews 100 reviews
20 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed January 18, 2010

We have stayed at the El cid before in Cozumel, the thing I love about this place is the consistency of exellence. We are alway's treated like we are more than welcome anytime, right from the bellboy taking our luggage to the front desk helping us with check in. I am sure we were snorkeling within an hour of checking... More

Was this review helpful? Yes 1
Mpls, Mn
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 14, 2010

After years of of returning to La Ceiba and from the minute we walk into the lobby, we are reminded why we come back. At the front desk, the beaming smiles from Bibi, Edward, Maria, Edwardo and "Saucey" remind us and the other people arriving, that we are all welcome and appreciated. No matter where you go on the property,... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2010

We stayed here from 31 December 2009 through 09 Jan 2010. When we got here the rooms were not what we had signed up for (no king beds), but they quickly changed us over to upgraded rooms which were great. You can not ask for better service -- from the front desk to the restaurant everyone knew our names after... More

Was this review helpful? Yes 2
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you very much for your recent stay with us and your kind review. We're very happy that your stay with us at El Cid la Ceiba was pleasurable, and we assure you that we will take your suggestions into consideration so that we can be even better the next time you stay with us. We... More

San Leandro, California
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 5, 2010

I stayed here 7 nights. My purpose this trip was to do some scuba diving and visit Chichen Itza. I chose the All-Inclusive package, which was the best decision. The food was the best part of this hotel as was the nice restaurant staff. I did not find the front desk staff or concierge (such as it is) nearly as... More

Was this review helpful? Yes 4
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you for your recent stay with us and your review. I am sorry to hear your experience with us was less than perfect. The issues you mention are certainly of concern to us and we appreciate you bringing them to our attention.We will take your suggestions very seriously, since our guests' satisfaction is our number... More

Colorado Springs
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2010

20 years ago we first visited the La Ceiba and immediately noted the family like environment the staff created. After 20 years the staff remains like part of our family and always works extra hard to ensure an enjoyable stay for all that visit. There have been many changes over the years to the property especially the past 3-4 years... More

Was this review helpful? Yes 2
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir, Thank You for your recent stay with us and your warm review. I am so glad to hear that your stay with us was such an enjoyable one. I shall pass your positive comments on to our staff, who no doubt will be very happy to hear them. The most pleasing aspect of your review was in regards... More

federal way
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 24, 2009

I booked our 10 day trip back in May for a great price on Orbitz we planned our trip so we would be able to watch Ironman Cozumel on Nov 29 we had 14 friends from the Seattle area participating. We arrived on Friday the 27th and our daughter picked us up at the airport and took us to El... More

Was this review helpful? Yes 2
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, We are very grateful for your stay with us and your kind comments. We look forward to having you again here very soon, so we can cater to you needs. I'm sure that fellow travelers will find your review very helpful, since you also give great tips about the island. Everyone at El Cid la Ceiba... More

Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2009

1. The Facilities are immaculately clean and very attractive. a. The room had all ammenities including dishes and cooking utensiles in case we wanted to cook in. b. The hotel is on the Caribbean shore. It has a large swimming pool, wading pool, hot tub, private pier, scuba diving operation on premises, a spa, gym, meeting areas and luxurious lobby.... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2009

Spent some time at El Cid La Ceiba this year and had a wonderful time. The staff was friendly, polite and efficient. The rooms were very comfortable and the view from the tower is awesome. My grandson loved playing in the sand, swimming in the pool and was quite interested in the fish in the waterfall pool. El Cid La... More

Was this review helpful? Yes 1
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, Thank you very much for your recent stay with us and your kind review. We're very glad you found our hotel to your liking and would love to have you again very soon so we can pamper you as you deserve. Our guests' comfort and satisfaction are our number one priorities and we're happy that you... More

Gansevoort, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2009

We stayed at El Cid La Ceiba for 2 weeks. Except for a few days with no internet service, our stay was very relaxing and enjoyable. The staff could not be more helpful and friendly. The location is perfect, a little out of the city - so it is quiet, with some very nice snorkeling right in front of the... More

Was this review helpful? Yes 1
Salavatore, general manager at El Cid La Ceiba Beach Hotel, responded to this review

Dear Sir or Madam, On behalf of everyone who works at El Cid la Ceiba, we would like to thank you for your patronage and kind review. We're very pleased that you found the hotel and facilities to your liking, and that you decided to give diving a try! We have a great dive shop with expert dive masters and... More

Arcadia, California
Contributor
15 reviews 15 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 5, 2009

We stayed during the Thanksgiving break for a family event. We had really looked forward to a relaxing break after great vacations in previous years at Cabo San Lucas, Cancun, and Mazatlan. Sadly we were very disappointed. The mosquitoes were terrible! The hotel told us that it was a seasonal thing, because there was a hurricane a few weeks ago... More

Was this review helpful? Yes 2
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Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel

619 photos of this hotel

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Amenities

Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Cozumel #8 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
El Cid La Ceiba Beach resort is an oceanfront paradise perfectly in tune with Cozumel's easygoing island rhythms. Explore the island's enchanting beaches, lush mangrove forests and brilliantly colored reefs with amazing sea life. Whether you are in search of a romantic getaway or a tropical setting to reconnect with family and friends, our intimate and friendly resort offers the ideal setting for snorkeling, diving or simply lazing by the pool. Your vacation is sure to be relaxing and authentic experience at El Cid La Ceiba. • Babieca Dive Shop on site with PADI certified dive masters. • Spectacular diving, snorkeling and unmatched ocean views. • European and All-Inclusive Plans • Fly High Adventures, eco-park featuring 6 zip line platforms and six rugged trails • Two swimming pools: a free-form pool with kids' area and a tide pool with cascading waterfalls, rock formations, and lush gardens • Ocean View and Ocean Front Accommodations. • All Inclusive and European Meal Plans • International cuisine in our Oceanfront Restaurants • Nearby shopping at Plaza & downtown area. • Three miles from Chakanaab Park • Only Six miles from Cozumel International Airport ... more   less 
Number of rooms
60

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