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All 58 Cozumel hotels

El Cid La Ceiba Beach Hotel

3.5 of 5 Resort   |   Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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80%
Ranked #14 of 58 hotels in Cozumel
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 26, 2014
SouthernStarDave Dallas, Texas
  • Reviews (877)
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  • Room tips (208)
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877 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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There are newer reviews for El Cid La Ceiba Beach Hotel
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Dallas, Texas
Senior Contributor
22 reviews 22 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 26, 2014

36 years ago was my first visit to the La Ceiba. The property had a certain welcome feel to it then and it still does today. The rooms are clean and nice and the grounds are beautiful, The staff goes out of their way to do what ever you need. The beach offers good snorkeling and a nice shore dive... More

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Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On Behalf of all my staff i want to thank you for this review, it is great to read that you enjoyed the hotel, the staff service, the food and the snorkeling. We work really hard trying to make our guests feel welcome to their home away from home at the Mexican Caribbean. Take care and see you... More

Toledo, Ohio
1 review
5 of 5 stars Reviewed May 24, 2014

We are here now and I though I would make some comments before we leave tomorrow, everything has been first class from start to the finish. All the staff on the front desk to the waiters in the restaurant have been marvelous. the rooms are kept absolutely clean the front foyer the same, we were issued lovely cool refreshing face... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear guest. Thanks so much for the wonderful review you have wrote of our lovely hotel. It is a pleasure to know that you enjoyed your stay with us, food and activities. Every single employee of this resort from the servers to supervisors, are always trying to provide the best service and best facilities, so we are glad to read... More

Vancouver, Washington
1 review
5 of 5 stars Reviewed May 22, 2014

My boyfriend and I spent the first six nights of our ten day Mexico adventure backpacking around to various neighborhoods in Merida, Valladolid, and Playa Del Carmen. We saw some amazing sites and had a good time "roughing" it. By the time we got here, we were SO ready for a little pampering and relaxation. And we were not disappointed.... More

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Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time to detail your experience about the services rendered at El Cid La Ceiba. You cannot imagine how happy your comments make us, because for that is what we work for, to provide you memorable vacation. At El Cid La Ceiba our guests will enjoy every aspect of the... More

Niceville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 21, 2014

We stayed at La Ceiba in early May for 4 nights. This is the sixth time we have stayed at this hotel during a four period. Service, food, drinks, and the rooms keep getting better. Service is outstanding. The front desk personnel, waiters, bartenders, etc. are always friendly, remember your name and your preferences. Food quality and drinks were terrific... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!! We sincerely appreciate your recognition and we look forward to welcoming you back one more time to your home away from home in the near future.... More

Covington, Kentucky
1 review
5 of 5 stars Reviewed May 21, 2014

A small hotel with a restaurant with delicious food. Everyone was very friendly and helpful. I liked the small size of the hotel making it seem more like the local area and not a big time resort. Our room was nice and very roomy. What I didn't like was the recreation lady played loud music and spoke on a loud... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: It was our pleasure to attend you during your stay with us, you know you are more than welcome to the hotel for any further visit to Cozumel Thanks for your review we will inform your thoughts to all our staff and will review and work on your comments about the loud speaker. Cordially Andres Maillard General Manager More

Dayton, Ohio
1 review
5 of 5 stars Reviewed May 20, 2014

Our trip was the best vacation we have ever had and everyone working there contributed to us having an amazing trip. We never thought when we left there after only one week we would feel like we were leaving family and friends behind. After leaving there we went to an amazing very big resort only to find ourselves talking and... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

On behalf of all El Cid La Ceiba staff I want to thank you for your fantastic review and for your preference. We will share your comments with our staff.. We are so glad that you had a great stay with us. I'm glad you enjoyed our nices reefs at this beautiful island, indeed Our Cozumel is recognized as one... More

1 review
5 of 5 stars Reviewed May 20, 2014

The little problem we had (not giving us the room in our reservation) was solved immediately and without questioning. We will definitely stay there again in our next visit, I liked a lot the room with kitchenette.

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest : Thanks for your great review and punctuation you made my day, please feel free to contact me (amaillard@elcid.com.mx) in advance for your next stay and i will follow up your reservation and room asignment. Take care and see you soon. Cordially Andrés Maillard General Manager More

Hearst, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2014

We were greeted with wet cold face cloths and a nice drink, that felt really good after hours of being in a plan. The personel were Excellent, Jacki Chan and Mr. Tavo with there nice music and activities at the pool. The maid was also marvelous with all her little towel animals she would make every night and also we... More

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest. We thank you for your nice comments regarding our lovely hotel and our friendly staff. Again thank you for your time and we will share your comments with the staff Hoping to welcome you back soon. Sincerely Andre´s Maillard General Manager More

Virginia Beach, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 16, 2014

This was an amazing hotel! We were greeted with smiling faces and fresh cold drinks. Then Our check in was at 4 pm and we arrived around 1pm and they let us check in early! They were so sweet and so helpful! I would come back to this hotel again! The maid was amazing, and at night they came and... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you for your fantastic review and for your preference We are so glad that you had a great vacation with us We will share your comments with all our staff, as I always say: the reviews are the best feedback for us. Cordially Andres Maillard C More

Platte City, Missouri
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 14, 2014

First impression of the property on arrival was very good. We were about 2 hours early, but this was no problem for the very kind front desk staff, they quickly checked to make sure our room was ready, and it was. The check in process went very quickly with no problems which for us was very nice following our flight.... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of el Cid La CeIba Beach Hotel i want to thank you for sharing your past experience at our hotel it is great read this kind of reviews, and let me tell you that we are very proud of our staff they are the heart of this hotel, with out them this could not be possible.... More

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Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel

642 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Cozumel #3 Spa Hotel in Cozumel #7 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Located right on the beach, in the South part of the hotel strip, the renovated El Cid La Ceiba Beach Hotel, located in one of the world's most beautiful and spectacular scuba diving sites in the world, offering the perfect balance of glamour and flair of a first class resort with the laid back atmosphere and attentive service that made us famous. Tone up your muscles at our gym, treat yourself to a relaxing massage or detoxify and cleanse your body at our newly mayan influenced spa. ... more   less 
Number of rooms
70

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