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El Cid La Ceiba Beach Hotel


Hotel class 3.5 of 5
Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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Best fare found from Philadelphia to Cozumel: €305

Reviews you can trust

80% Recommend
4.0 of 5 stars 238 reviews
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By trip type
All (238)
[ Date ] [ Rating ]
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5 of 5 stars
TexasgirlArlington   1 contribution
Arlington
Oct 27, 2009 | Trip type: Friends getaway

We went to El Cid for the day and booked through Carnival as our day in Cozumel. We had a great time and were treated soooo well by all the employees. It was very clean and the customer service was excellent !! Jaime took great care of us the entire day with a smile !!! Also the food was really... more

Management response from
Salavatore, general manager

Dear Sir or Madam, We are very glad to know that you had a good time when you were here at El Cid la Ceiba. We hope that you'll come back soon to visit us so we can pamper you even more. Kind regards, Salvador Sánchez Meza General manager

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4 of 5 stars
MsKari   1 contribution
Wisconsin
Oct 25, 2009 | Trip type: Couples
1
person found this review helpful

Over all the hotel was very clean and nice, but I have to say a couple things here. First of all we arrived on Sunday afternoon and we were greeted by the person trying to sell us a timeshare, although they use a different name for it. We listened and had the breakfast but declined. Tuesday evening we went to... more

Management response from
Salavatore, general manager

Dear Sir or Madam, Thank you for your visit to El Cid la Ceiba and your review. We're very sorry you encountered problems during your stay, everyone at El Cid has our guests' comfort as our number one priority and would love to have the opportunity to serve you again very soon so we can pamper you as you deserve....

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5 of 5 stars
BG_travelerOklahoma   1 contribution
Oklahoma
Oct 23, 2009 | Trip type: Friends getaway
1
person found this review helpful

We stayed 5 days at the resort and loved every minute of it. The hotel staff showered us with kindness the location was beautiful the food was terrific I especially liked dinner on the beach with karaoke two thumbs up. Very much a worry free no problems vacation. more

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5 of 5 stars
Alyxndr   1 contribution
Oklahoma
Oct 20, 2009 | Trip type: Friends getaway
1
person found this review helpful

We stayed at the all inclusive rate and were waited on hand and foot. The room was a suite consisting of two rooms and was extremely comfortable and well kept. The staff was courteous, attentive and entertaining. more

Management response from
Salavatore, general manager

Dear Sir or Madam, We would like to thank you for your visit and your kind review. Everyone at El Cid la Ceiba has our guests' comfort and satisfaction as our number one priorities, so we're very glad that your stay with us was pleasant. We hope you will come again soon so we can pamper you even more. Warm...

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5 of 5 stars
divebuddy1   4 contributions
Chicago
Oct 14, 2009 | Trip type: Family

It's an annual pilgrimage and one the entire family looks forward to! Over the years, we've made good friends on the island and it truly is like being with family. The grounds are well kept, the staff attentive and there's plenty of beach and sun for everyone! There is a roped off area for snorkeling and confined scuba diving...a clear,... more

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5 of 5 stars
Bra_Head   1 contribution
Chandler AZ
Oct 8, 2009 | Trip type: Family
1
person found this review helpful

We arrived in Cozumel in June 2009 and stayed at this wonderful resort. We stayed in two studio rooms on the top floor of the shorter building. The resort has two building, the other one is much taller. This is our second time at this resort in the last year. We came specific for the relaxing atmosphere, the location of... more

Management response from
Salavatore, general manager

Dear Sir or Madam, On behalf of everyone who works at El Cid la Ceiba, we would like to thank you for your patronage and your kind review. We all strive for our guests’ satisfaction and are thrilled to know that your stay with us was pleasurable. I’ll be sure to give your review to Luis and Juan Carlos, I’m...

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5 of 5 stars
bozhdtoy   1 contribution
Colorado Springs
Oct 1, 2009 | Trip type: Couples
1
person found this review helpful

We stayed 3 weeks at the hotel that has brought us back time after time for 20 years. The service is and has always been top notch starting with the familiar faces welcoming us home as we arrived. The hard working staff continuously strives to pamper guests night and day and always put's customer service above all. The beach area,... more

Management response from
Salavatore, general manager

Dear Sir and Madam, Thank you so much for your stay with us and your kind review. Everyone at El Cid la Ceiba works very hard to make sure that our guests have all the comforts they deserve. We love to pamper you and make sure that el Cid remains your home away from home. Looking forward to having you...

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5 of 5 stars
luvdiving   17 contributions
georgia
Sep 30, 2009 | Trip type: Friends getaway
1
person found this review helpful

Teresa the concierge was very helpful and ready to offer discounts on diving and other activities. The sales presentation was mentioned, but never pushed. We bought a "trial" program to see how this works out. The snorkeling off shore is quite good... and I am a scuba diver. I saw several eels and a good variety of juvenile fish that... more

Management response from
Salavatore, general manager

Dear Sir and Madam, We are very glad that you find el Cid to your liking. Thank you very much for your kind review and your visit, be sure that we would love to have you again soon so we can pamper you as you deserve. We would love to have you try the Dive Shop we have here, our...

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5 of 5 stars
bonvena   1 contribution
Colorado Springs
Sep 29, 2009 | Trip type: Couples

We have been visiting Cozumel for about 19 years and to be honest we have stayed in a few other places on the island but we discovered the El Cid-La Ceiba Beach Hotel and have been staying there ever since. We can't speak highly enough about the staff-starting with the General Manager-Salvador Sanchez Meza, the office staff- Esther Zapata- the... more

Management response from
Salavatore, general manager

Dear Sir and Madam, On behalf of everyone who works at el Cid la Ceiba, we would like to thank you for your kind words and patronage. We are very happy that you consider us your second home, and will be honored to have you again in December. We are glad we were able to give you the service and...

Es Paradiso
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5 of 5 stars
EKU69   7 contributions
Durham, NC
Sep 25, 2009 | Trip type: Couples
1
person found this review helpful

My wife and I spent a week here and enjoyed every minute of it. We were looking for rest and relaxation and found it at La Ceiba. This is what they call a "Boutique" hotel (only 60 rooms); it has a very nice restaurant, bar, pizzeria, and spa on the premises, with a mini-mart and dress shop right outside the... more

Management response from
Salavatore, general manager

Dear Sir and Madam, On behalf of everyone who works at El Cid La Ceiba, we would like to thank you for your kind words. We’re very happy that we were able to provide you with beautiful memories, and hope to see you again very soon. It would be our pleasure to have you again here in your home away...

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El Cid La Ceiba Beach Hotel Also Known As

  • El Cid Cozumel
  • El Cid La Ceiba Cozumel
Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Cozumel Hotels El Cid La Ceiba Beach Hotel
4.0/5.0
238