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El Cid La Ceiba Beach Hotel

3.5 of 5 Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
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Certificate of Excellence 2014
El Cid La Ceiba Beach Hotel
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El Cid La Ceiba Beach Hotel
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939 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent hotel!! There are many things that are amazing: the view from our room, the food is a culinary experience, specially "la chopa". There is a little bit for everybody in the family! Super friendly staff!! Great location and easy access :) Can't wait to go back again!!!

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you very much for you wonderful review and we are so glad to read that you had a great and lovely time at our resort and that you enjoyed our food at la Chopa Restaurant. We are updating and improving our facilities month after month so for sure you will see some changes in your next visit.... More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

El Cid La Ceiba is one of the few places that takes my breath away, the food, the service, the people and the management team are very attentive for the customer needs and ready to deliver the best customer service for their guests, I must say that we were impressed by the wood fired oven pizza at the restaurant La... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of El Cid La Ceiba hotel I would like to thank you for this marvelous comments about our services and staff. We really appreciate every single words you share with trip advisor and we look forward to welcome you back on this your specially home away of home for another terrific staying and of course to... More

Wilmington, Delaware
Contributor
19 reviews 19 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted a quiet, peaceful but very nice hotel that was in the heart of Cozumel yet not in the noisy, crowded down town area. That is exactly what we found in El Cid. From the moment the bellman met our car we thoroughly enjoyed this beautiful, ocean front hotel/resort. Yes, it does have one of Cozumel's 2 ports across... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest, We really appreciate every single word you have wrote on this review. We are pleased that you enjoyed your room, the hotel beach and the friendliness of our staff, i will let Eliezer ( The owl) know your words. Thank you very much for it and hopefully, we can have you back very soon for another great experience... More

Spring, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a perfect stay here. Very quiet, laid back resort with great snorkeling and great service. We were there Oct 31-Nov 5 and it was almost like our own private resort. I would recommend this resort.

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you very much for your nice review, it is great for me to read that you enjoyed your stay at our hotel and that you enjoyed the relaxed atmosphere and the service that we provide. once again thanks and see you soon here at your home away from home. Sincerely Andrés Maillard General Manager More

Florianopolis, SC
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hotel, nice staff, good price, amazing breakfast, nice ocean view. A bit far from downtown and the harbor where boats leave for Playa del Carmen, but the value of the taxi is very cheap and the trip takes about 10 minutes. Everything was great!

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thanks for taking the time to share your experience from your las stayed, it is great to read that you had an ejoyable time at the property, We will express share with all the staff this review. See you next year. Cordially Andres Maillard General Manager More

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

El Cid is a beautiful resort in the beautiful island of Cancun, Mexico. We stopped there as a port stop on our cruise. The grounds were really beautiful with pool, cabanas, beach front with chairs and hammocks, and all you can eat and drink delivered right to you. It was the perfect stop for sun, sand, food, drink, and beach/snorkeling... More

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you so much for your kind comments regarding your recent visit. We appreciate your time to tell us what a positive experience you had. I appreciate your recognition, i will extend your words to the staff. We look forward to welcome you back one more time, Sincerely Yours, Andres Maillard More

Rio Rancho, New Mexico
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have been totally happy with this hotel! It would definatelly be a 4 star but a couple of things knocked it back. The location is perfect! It isn't close to town which is good and bad. We walked in one day and it was doable but a long walk. There are some great places along the way to stop... More

Was this review helpful? Yes 2
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you very much for you wonderful review and we are so glad to read that you had a great and lovely time at our resort. We are updating and improving our facilities month after month so for sure you will see some changes in your next visit. We will be more than happy to host you here... More

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Erik de Abreu performed the perfecting wedding against the spectacular views of the hotel! Never have I been so amazed in my life and I would recommend anyone to Erik, who was nothing but kind, courteous, patient, and made us feel at home while exceeding our expectations all at the same time!

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of El Cid La Ceiba Hotel we want to thank you for choosing our Resort for your wedding and also we are glad that you enjoyed and had a great stayed with us. We always take great pride in providing our Guests with the Highest levels of Professional service and hospitality. It is our goal to... More

Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed 3 nights @ the El Cid. The Rooms are so spacious. The scenery with the cruise ships is breathtaking. Entertainment around the pool was fun, We never had to ask for anything. The service is top notch. We will be back and we highly recommended the El Cid

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: I am very glad to hear that you had a great time again and you have notice the Little changes in the property, i will express to our staff your feelings, they are the heart of the resort. thank you very much for your review and see you soon. Cordially Andres Maillard General Manager. More

Niceville, Florida
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from six great days at La Ceiba. This is our sixth or seventh stay at this property. As always, the room was spotless, food was outstanding, and all employees were fantastic. Service at the restaurant and bar was terrific. The beach area continues to be well maintained. It was great seeing and talking again to the many friends... More

Was this review helpful? Yes 2
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thank you so much for your kind comments regarding your recent stay and impression of the hotel! We appreciate you taking the time to tell us what a positive experience you had!! and for your recognition to Esther, Maria and Rocio, iwill extend your words to them. We sincerely appreciate your recognition and we look forward to welcome... More

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Additional Information about El Cid La Ceiba Beach Hotel

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Number of rooms: 60
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Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel

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