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All 57 Cozumel hotels »

El Cid La Ceiba Beach Hotel

3.5 of 5
Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Hotel amenities
El Cid La Ceiba Beach Hotel
Ranked #18 of 57 hotels in Cozumel
4.0 of 5 stars 483 Reviews
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483 reviews from our community

What travelers say about this hotel
  • Cruise ship(41)
  • Dive shop(15)
  • Very nice(15)
  • Time share(10)
  • Hot tub(8)
  • Wait staff(6)
  • Pool area(3)
Traveler rating
    247
    124
    62
    24
    26
Only show reviews for Family (112) | Couples (215) | Business (6)
Date Rating
Fresno, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

My parents have a time share and we stayed here at La Ceiba. Very laid back and clean. The pool area was nice and the beach part was nice to lay out in. The snorkeling was awesome, probably one of the best places over all the places we where at in Cozumel. The Restaurant was very good. I love pork... More

Was this review helpful? Yes
Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

Thank you very much for sharing your comments about your recent stay with us, we just really appreciate every single word your wrote. I am sharing your kind comments with all my staff. next time you must have to try our baked piglet (lechon al horno), is pork similar of cochinita pibil, But with different species. Once again thank you... More

The Woodlands, Texas
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW

We booked a day pass through cozumelforaday and weren't sure exactly where or what we were getting ourselves into. :) In fact, I'm addicted to trip advisor and we booked our day pass hours before our cruise left so I did not get a chance to double check on here. Though, by looking at past reviews..I would have been excited!... More

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Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

On behalf of all El Cid La Ceiba staff I want to thank you for your fantastic review and for your preference. We will share your comments with our staff, specially with the Food & Beverage Department. We are so glad that you and your family had a great day with us and I hope to see you very soon.Sincerely More

Macomb, Michigan
1 review
5 of 5 stars Reviewed May 18, 2012

I have been going with friends and family to La Ceiba for over 10 years. We go every spring to snorkle. One of the fantastic things about La Ceiba is that the reefs are right outside your window. We just have to walk a few steps and we are there !! The staff is great very helpful and friendly. We... More

Was this review helpful? Yes
Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

Thank you very much for being part of our beautiful and exclusive El Cid family, We are extremely grateful to be your host again and again and again Your home at the Mexican Caribbean . we`re very glad you enjoyed your staying as always. Waiting to see you very soon. More

Niceville, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2012

Stayed for two nights in early may in a one bedroom, all inclusive suite. Room, staff, drinks and food were outstanding. Front desk personnel were particularly helpful and always smiling. Food and service in the restaurant was very good. The location of the restaurant, partially over the water, is spectacular. Ester, the room manager, helped us get the room we... More

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Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated. I'm glad you enjoyed your staying with us; it was a pleasure being your host Once again, thank you for sharing your experience. We hope to see you again in a near future; Sincerely yours More

Nevada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed May 16, 2012

The staff at La Ceiba are wonderful and helpful. The dive shop and staff were also great! Luis is a wonderful dive master - very patient, knowledgeable and kind. The rooms are comfortable but the kitchenettes definitely need updating. The restaurant and bar are in a beautiful setting right on the water! The major problem with this resort is the... More

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Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

We`re so glad you enjoyed our services, our staff is great, they know how to make you feel totally relaxed after an exciting day of vacations. we have taken notes to your pleasant recommendations. Hope to see you soon, you know Cozumel and in particular El Cid la Ceiba will make your vacation time unforgettable. Cordially More

Houston
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

We visited La Ceiba again April 22 to 29 and were saddened that our old friend, Salvador Sanchez Meza, the general manager, had been promoted to a new position within the ECVC organization. He will be missed by many. The good news is that the La Ceiba did not miss a beat in providing excellent service, food, and the very... More

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Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

Thank you very much for your kind words, they mean a lot to us, we will be waiting for you,and next time , when you come back you will enjoy even more, we will make sure about it, thank you for choosing our hotel, it is always a pleasure to have good guests like you, We will share your comments... More

Louisville, CO
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2012

My wife and I recently spent two weeks at El Cid La Ceiba Beach Hotel in Cozumel. We did 10 dives while there at their on-site dive center, Babeica Dive Center. My wife has been certified since 1976 and has gone diving in many countries over the years, and I was Advanced Open Water certified last year. We were very... More

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Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

Thank you so much for your comments and I will make sure everybody knows that you are pleased with our services, specially the Dive Shop and by the way our dive shop manager Juan Carlos is always working in the update and good maintenance of the equipment so he will know he is doing a good job. Again thank you... More

Hartford, Connecticut
1 review
5 of 5 stars Reviewed May 11, 2012

La Ceiba is right on the beach and has very easy access to snorkeling which is the main reason I go to Cozumel. Within 10 feet of getting into the water there are all kinds of fish and plant life. For days when we are not up for driving around this is great. The staff is very nice and helpful.... More

Was this review helpful? Yes
Andresmaillard, General Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 24, 2012

Thank you very much for sharing your comments about your stay at our El Cid La Ceiba Beach Hotel. We feel very excited to know that you are planning to come back as we feel very honored for your kind words about our daily work. I look forward to see you again next year. Warmest regards More

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 3, 2012

My husband and I just spent two weeks at El Cid La Ceiba in Cozumel. The rooms were lovely, the front desk, restaurant, housekeeping and concierge staff very friendly and helpful. Marco was especially helpful at the concierge desk. The on-site dive shop, Babeica Dive Center, is excellent and I've been a certified diver for over 30 years. We were... More

Was this review helpful? Yes
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 4, 2012

On behalf of ElCid La Ceiba Beach Hotel we want to thank you and your husband for choosing us and share your experience with other travelers. We will let Marco know your words so he keep doing a good job and will be waiting for you for your next trip. Andres Maillard More

xxx
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 2, 2012
2
people found this review helpful

what can i say it was amazing, my wife and have been going to cozumel year after year since 05 but we always surpassed el cid we decided to try it this april and omg what an experience, the food was excelent and the staff unvelibable super service never felt in a 4 star resort the infinity pool,the activites everything... More

Was this review helpful? Yes
Andresmaillard, Manager at El Cid La Ceiba Beach Hotel, responded to this review
May 4, 2012

Thank you very much Mr. we know that the guest satisfaction is the most important thing and that is why we strive daily to be able to reach the next level. We see you here next Winter and once again thanks for sharing your experience at El Cid la Ceiba Beach Hotel. More

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Additional Information about El Cid La Ceiba Beach Hotel

  • El Cid Cozumel
  • El Cid La Ceiba Cozumel
Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Price Range: $$

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