Stayed from Jan. 20th til 30th. One bedroom apt. on the 8th floor. For a family of three it's generous: two balconies, two full bathrooms. All inclusive. SERVICE is great! I mean it. Front desk staff (Ester, Maria and others) is friendly, helpful and nice looking. Room maid - doing great job. In and around the hotel it looks like... More

If you are planning to do diving while in Cozumel this is the hotel for you. A good diving operator is made up of three crucial parts: 1. A fast boat 2. small group 3. experienced and safety conscious dive masters who take the customer where he/she wants to go. Babeica Diving in El Cid has all of these and... More

I stayed here for 3 nights of my honeymoon trip to Mexico and loved this hotel more than any of the others! We did the all inclusive with a one bedroom suite, it is soo worth getting a room that includes all inclusive. We ate every meal there and drank there and did not spend barely any money, minus tipping,... More

Have made 3 trips to CZM over the last year and going back again in February '12! Can't say enough about the El Cid. Gracious, helpful and friendly staff throughout the hotel make it more than a comfortable stay. The Babieca Dive Center has been GREAT, and having them there on the premises is a big plus! We vary our... More

September in Cozumel is the off season and many do not take advantage of the charms that it offers. To be sure, one will encounter a good bit of maintenance and many of your favorite staff members will be on vacation, but there is a laid back charm that is a bit different than during the busier times ("busy" in... More

We spent a week here as the "resort week" of a cruise/land package. The people were very friendly and helpful. Rooms were spacious and clean. The lighting in the bathroom was very dim, and whenever anyone above flushed, you could hear the water rushing through the pipes, which are below the ceiling, camouflaged by a bamboo pole false ceiling. At... More

We had a great stay at this hotel. Be sure to get the platinum level when you arrive or book before you get there. It only has really one restaurant but many options for menu items. There is also a pizza place on the outside terrace of the main beach area. It serves amazing lobster pizza. The beach is a... More

My wife and I just got back from staying at El Cid La Ceiba. We enjoyed it very much. The staff was helpful and courteous (with only one small exception). The room was clean, the beds comfortable, and they even have a "Pillow Menu" so you can select different pillows if you don't like the ones you have. The previous... More

This place is very nice and clean. Upon checking in, you are greeted with a yummy drink while you get registered into the hotel and complimentary cookies and coffee. The rooms are very nice and clean. Very large bed and very spacious overall. Internet is complimentary, however, it is slow sometimes. If you want a good view of the beach,... More