We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Cozumel hotels

El Cid La Ceiba Beach Hotel

3.5 of 5 Resort   |   Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Hotel amenities
Save Saved
You added El Cid La Ceiba Beach Hotel to your Saves list
El Cid La Ceiba Beach Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Orbitz.com Expedia.com
and 6 more sites!
80%
Ranked #15 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
Write a Review

838 people have reviewed this hotel

Traveler rating
    433
    219
    103
    45
    38
See reviews for
209
369
21
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Arlington, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

not as crowded as some other resorts, did not try the food but grounds are quaint and well kept. stayed as a timeshare- diving was ok directly off the pier; and this has a nice pool- rooms are outdated. get out to enjoy cozumel between 11-3pm after 3 cruise crowd leaves and u can actually enjoy the resort

Was this review helpful? Yes
michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from an another awesome stay at this hotel, as I have said before this hotel and it's staff make you feel so so much at home. At the check in you are welcomed with a delightful cocktail and a cool refreshing scented face cloth for your ….... then we were off to our room in the Tower building.... More

Was this review helpful? Yes
xxx
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a little bit than a year, we decided to go back to our favorite place in mexico, now we were really surprised! the hotel has been revamped, but the service is impecable as always, whenever you go there, make sure vicky attends you awsome attention. Now you have much more to do, paddle boards have been incorporated, although you... More

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
73 reviews 73 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

El Cid was better than I thought it would be. I almost didn’t want to write about it and keep it my little secret but I felt like I had to share my terrific experience with you all. I was in Cozumel on one of my cruise stops in the Caribbean. After a long trip to Jamaica and Grand Cayman,... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Mr.Lorddominici Thank you for sharing your past expérience at our facilities, it is nice to read that you enjoyed your day with us, i will personally extend your words to Vicky. Hoping to host you as a guest very soon have a good day. Sincerelly Andres Maillard General Manager. More

California
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Let's name all the issues I have: 1. The staff was friendly at the front desk/concierge but incompetent. I wrote down exactly my information, the restaurant name (Buccanos), date & time I wanted to make reservation for the concierge. He picked up the phone and then I confirmed with him that he did make the reservation after he put the... More

Was this review helpful? Yes
Palo Alto, California
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

First, the good: the rooms are clean, and the continental breakfast was good. Now for the bad: Unlike some other reviewers, we didn't like the lunch or dinner food. We get better Mexican food back home in California. Our dive shop left messages for us that were never delivered. The dive shop told us they had had this experience before... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I want to thank you for tyour time to post this comments. we always appreciate all type of review positive or negative will help us to improve areas and services. i can see that you are really unhappy for the internet fails, the hotel location, and the concierge service and i want to let you... More

Palo Alto, California
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This place is literally feet away from where up to 7 mega cruise ships dock every day. Which means that the roar of the engines is constant and there are cheesy LOUD announcers for "beach games" for cruisers buying day passes to this hotel continuing way into the night. The hotel service is perhaps the worst I've experienced. Although our... More

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: Thanks for your review i can clearly feel that you were angry and uncomfortable and that inspires you to write this review but all reviews are very important for us I suggest for your next trip to check the location and hotel facilities that you rerserved, also the types of categories and rates that we offer to avoid... More

Brigantine
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed April 6-12. Spotless resort, super clean restaurant, excellent service. Especially Mario at the pool bar. Staff gave excellent service. But the true selling point for us was the food. In our opinion it was the best we have had a resort in cozumel. We got to try Mexican dishes we have never seen before each prepared with care and... More

Was this review helpful? Yes
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: On behalf of El Cid la Ceiba we want to thank you for your recent review, and for leting us know our remarks to your experience, I'm glad to receive a feedback from our customers whether there positive or negative as it helps us to improve our service and strengthen our areas. I will extend your words to... More

Isola Vicentina, Italy
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We normally go to El Cid for the day when we are in Cozumel with our ship, and we love it: the personnel is very friendly, the place is well kept, the food is nice. We normally buy the USD11.00 package which give you access to the beach, free wi-fi (even though it is not the fastest of the wi-fi's)... More

Was this review helpful? Yes 2
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Mr Leonardo: Thank you for this review and for expending the day with us at our hotel, you are more than welcome everytime you want and maybe sometime you gives us the opportunity to host you for a couple of nights. take care and see you soon. Andres Maillard General Manager. More

Wheat Ridge, Colorado
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

El Cid is not the most fancy resort, but well kept and clean. Rooms are pleasant and clean. The food for an all inclusive was great. Different buffets everyday and a full menu to choose from. Drinks were also very good. But the best thing about El Cid was the service, the restaurant and bar staff were awesome. Cristano the... More

Was this review helpful? Yes 1
Andresmaillard, Gerente at El Cid La Ceiba Beach Hotel, responded to this review

Dear Guest: First at all I would like to thank you for choosing our property to spent your recent vacations, Is awesome to hear that you enjoy our resort. Thank you for sharing your experience with our fellow readers so they too can be encouraged to come and also have an incredible time. I will share your kind comments with... More

Been to El Cid La Ceiba Beach Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about El Cid La Ceiba Beach Hotel

Also Known As:
El Cid Cozumel
El Cid La Ceiba Cozumel
Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Cozumel
#15 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — El Cid La Ceiba Beach Hotel 3.5*
Official Description (provided by the hotel):
Located right on the beach, in the South part of the hotel strip, the renovated El Cid La Ceiba Beach Hotel, located in one of the world's most beautiful and spectacular scuba diving sites in the world, offering the perfect balance of glamour and flair of a first class resort with the laid back atmosphere and attentive service that made us famous. Tone up your muscles at our gym, treat yourself to a relaxing massage or detoxify and cleanse your body at our newly mayan influenced spa. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Tingo, BookIt.com, Caribbean Online Mgt Corp., Priceline, Hotels.com and Venere so you can book your El Cid La Ceiba Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage El Cid La Ceiba Beach Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.