We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in El Cid La Ceiba Beach Hotel and Cozumel?

We'll send you updates with the latest deals, reviews and articles for El Cid La Ceiba Beach Hotel and Cozumel each week.

  • Save El Cid La Ceiba Beach Hotel
  • E-mail this page
BOOK NOW!

El Cid La Ceiba Beach Hotel


El Cid La Ceiba Beach Hotel
Hotel class 3 of 5
Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Cozumel

Traveler Reviews

80% Recommend
4.0 of 5 stars 207 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (207)
[ Date ] [ Rating ]
Save Review
5 of 5 stars
sarge1256 1 contribution
Philly, PA
Jul 5, 2009 | Trip type: Couples
2/2 found this review helpful

We were at Le Ceiba 6/20-27/09 with friends and experienced a great dive vacation. The resort was very nice and extremely clean. We were 2 couples and had separate rooms with baths. We also had a separate living area with another full bath (which was great for drying out our dive gear). Our maid service was excellent with different towel... more

Save Review
5 of 5 stars
NJCarolCass 2 contributions
Newton, NJ
Jun 28, 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I just got back from a week at El Cid La Ceiba and were very impressed with the level of hospitality extended by the wonderful staff at El Cid. The resort is an excellent place to relax and enjoy the beautiful snorkeling or diving right off the beach. The concierge was very helpful in helping us to... more

Management response from
Salavatore, general manager

Dear Madam, We are very grateful for your kind words, everyone here at El Cid la Ceiba strives for iur customers' satisfaction and we're very glad that you enjoyed your stay with us. We assure you we will improve on those points you found not to your liking, so that the next time you come, you'll be even more pampered,...

Save Review
5 of 5 stars
Cotton_Farmer_Clay 4 contributions
upper louisiana
Jun 12, 2009 | Trip type: Couples

We returned to El cid after just having a vacation with them in March 2009 and as always it was Wonderful!! The dive shop is Excellent, I would say they are the best dive outfit we have dove with after 3 trips to Cozumel since Nov 2008. I have total trust in Louis (their dive master) and don't think I... more

Management response from
Salavatore, general manager

Dear Sir or Madam, We cannot begin to tell you how much your kind words mean to us, and on behalf of everyone who works here at El Cid La Ceiba, we want to say thank you for your kind words and praise. We are so glad you enjoyed your stay with us, and would love to have you back...

Save Review
2 of 5 stars
DixieDalzell 2 contributions
Dalzell, Illinois
Jun 10, 2009 | Trip type: Family
3/3 found this review helpful

We stay with El Cid resorts for most of our travels and looked forward to the same quality in accomodations that we had become accustomed too. The La Ciba El Cid Resort in Cozumel is very old and just not up to par with the typical El Cid resort. We stayed the last week of Febraury and the first week... more

Management response from
Salavatore, general manager

Dear Sir or Madam, We are thankful for your suggestions and will work hard at making them happen, since your satisfaction is our number one priority. We hope you come again with your family and let us pamper you as you deserve. Sincerely, Salvador Sanchez Meza General Manager

Save Review
3 of 5 stars
KatDallas 2 contributions
Dallas, Texas
Jun 9, 2009 | Trip type: Family
2/2 found this review helpful

We loved the hotel location, the great snorkeling, great staff, however; we had bedbugs in the small sofa in our suite, which resulted in all of us being covered in bites!! We noticed this on other guests, and inquired with them to find out if they had the same problem...which they did. Very sad!! The place is lovely and despite... more

Management response from
Salavatore, general manager

Dear Madam or Sir, We are glad you enjoyed your stay here at El Cid La Ceiba. We assure you we will work very hard in order to correct the problems you encountered, since our guests' satisfaction and comfort are our top priorities. We hope you come again soon and let us pamper you as you deserve. Kind Regards, Salvador...

Save Review
4 of 5 stars
Old-Traveling-Fools 1 contribution
Albuquerque, NM
Jun 7, 2009 | Trip type: Couples
1/1 found this review helpful

We had a suite on the ground floor with access to beautiful palm trees and colorful vegetation that lead to a fabulous snorkeling and swimming area; some of the most amazing fish seen were right next to the hotel! Service was very good and so was the food at the hotel restaurant. We went with another couple and had a... more

Management response from
Salavatore, general manager

Dear Sir or Madam: We are so thankful for your kind words and very pleased that you found El Cid to your liking. We hope to see you again very soon so we can welcome you with open arms. Kind Regards, Salvador Sanchez Meza General Manager

Save Review
5 of 5 stars
EagleDiver5155 1 contribution
San Antonio, TX
Jun 7, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We spent a week in mid May at El Cid La Ceiba and once again had a most enjoyable time. One thing was different this time--we brought another couple with us--and they, too, enjoyed the resort. The staff were always very attentive and friendly, making us feel like we were their only concern. Our friends are newly certified divers and... more

Management response from
Salavatore, general manager

Dear Sir or Madam: I can not begin to tell you how proud and happy reading this has made us. Everybody at El Cid works very hard to make our guests feel special and pampered, and are very glad that you found yourself at home. Your enjoyment and comfort are our first priorities, and we hope to see you again...

Save Review
4 of 5 stars
Diver_Denny 2 contributions
Albuquerque, NM
May 30, 2009 | Trip type: Couples
1/1 found this review helpful

Another year, another SCUBA trip to Cozumel and La Ceiba. As always, the service was great, the people friendly, the value excellent. The business is down a bit due to the economy and flu scare, making it an excellent time to visit. We didn't hear so much as a sniffle, and all the people we talked to -- hotel staff,... more

Management response from
Salavatore, general manager

Dear Sir or Madam, We are so thankful for your kind words, the first priority of everyone here at El Cid la Ceiba, is our customers' satisfaction and we are pleased to know that you were happy while staying with us. We hope to see you again very soon, so we can welcome you home with open arms. Sincerely, Salvador...

I loved it
Save Review
4 of 5 stars
lilmissprincess2010 2 contributions
Los angeles
May 28, 2009 | Trip type: Family
1/1 found this review helpful

Almost two months ago my parents took my brother and I to El Cid La Ceiba for a family vacation. I have been to mexico a few times before and my parents have too but this was their second time coming to this resort. Before coming i just expected it to be just like all the other resorts, nice but... more

Management response from
Salavatore, general manager

Dear Sir or Madam: We are so glad that you liked the El Cid and that we were able to provide you with a happy vacation! We hope that soon we can welcome you back very soon! Remember El Cid will always be your home away from home. Thank you for the encouragement your kind words give us, everybody who...

Save Review
4 of 5 stars
krrymita 1 contribution
California
May 25, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We stayed at this hotel for 7 days. The service was great. Everyone was very friendly and very knowledgeable. The hotel is beautiful and it sits right on the beach. This is not a huge resort/hotel, but it was great to stay in. I have gotten charge for everything I use coffee, water, supplies at the bigger resorts and they... more

Management response from
Salavatore, general manager

Dear Sir or Madam, Thank you so much for your kind words. We are so glad that we could help build wonderful memories for you and your family. We hope to see you again very soon, so we can pamper you as you deserve. Remember that we will always welcome you with open arms, since this is your home away...

Travelers Who Viewed This Property Also Viewed
Location: Cozumel, Yucatan Peninsula
$360*
Check Rates
Location: Cozumel, Yucatan Peninsula
$252*
Check Rates
Location: Cozumel, Yucatan Peninsula
$297*
Check Rates
*Average price
Write Your Own Hotel Review
Been to El Cid La Ceiba Beach Hotel? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own El Cid La Ceiba Beach Hotel?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

El Cid La Ceiba Beach Hotel Also Known As

Address: Carr. a Chankanaab Km 4.5, Cozumel 77600, Mexico
Cozumel Hotels El Cid La Ceiba Beach Hotel
4.0/5.0
207