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Casa Mexicana Cozumel

#12 of 52 Hotels in Cozumel
Certificate of Excellence
Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
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1 room 1 adult
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Casa Mexicana Cozumel
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727 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Mexicana Cozumel
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San Antonio, Texas
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location if you are interested in wandering around town. Close to the ferry pier, close to the old plaza. Free wifi and it worked the entire stay. Liked our room which was simple but clean, bed was comfortable and there was a balcony/small patio with ocean view. Room had a mini fridge to stash cold drinks but no coffee... More 

Helpful?
1 Thank Teresamea
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We have been coming to cozumel separately or together for 20 years. Some time ago we discovered Casa Mexicana in the center of town. It was a boutique hotel that did not cater to divers ... a big plus. My wife and I are avid divers but not like the usual divers who look for the lowest prices and dive... More 

Helpful?
1 Thank Todd S
Jackson
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location right in town. Rooms were very nice and clean. Breakfast was great and workers were very friendly. Lobby was very big and clean. Rooms have great views. Only complaint is you have to park your rental car at shopping mall beside the hotel and it's a pretty good walk to mall.

Helpful?
Thank Bryan19740
Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I have made reservation for casa mexicana through tripadvisor because rate was a lot cheaper compare to other websites. But when I arrived at front desk to check in,I was told that it's reservation for smaller scale apartment type hotel called BAHIA suites which is owned by the same company located 2 blocks down the street. I have showed then... More 

Helpful?
5 Thank accha23
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear Guest, we are very sorry for the misunderstanding, this is caused by a problem with the system, which we are solving; please know that the trust of our guests is very important to us and we will never do anything that could break this tie. We hope you visit us in the future and give us the opportunity to... More 

Santiago, Chile
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel if you go to Cozumel, it is very good located with a great view of the cruise ships parked at the dock . Rooms have everything , and very important to mention that amenities offered at the bathroom were very good quality. The breakfast buffet was great and everyone working there were very friendly. Special thanks to... More 

Helpful?
1 Thank leonorachile
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, thank you very much for your comment, it has been a pleasure to welcome you to this your home away from home and serve you. We apologize for any inconvenience caused. We await your next visit. Until next time... More 

Greenwich, Connecticut
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at the Casa Mexicana many times in the last ten years and it never disappoints us. We travel to Cozumel for diving and have come to think of this hotel as our home in Mexico. The breakfasts are fantastic. The location is great if you want to be within walking distance to the pier for the dive... More 

Helpful?
1 Thank Suzy S
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, thank you very much for your comment, it has been a pleasure to welcome you to this your home away from home and have make your visit a rewarding experience once again. Until next time... More 

Geneva
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very clean room, spacious and comfy. Bathroom had all amenities needed. We particularly liked to have a nice balcony for an evening drink! The location is very good : 5 minutes walking from the port and right in the center for restaurants and all.Very calm as almost everything is closed in the town after 10 p.m .... so don't go... More 

Helpful?
1 Thank millae
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, thanks for your comment, we are happy to have received you in this home away from home and that our service has been your complete satisfaction. We await your next visit. Until the next time... More 

Cozumel, Mexico
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

They have an awesome pool and great all you can eat breakfast. The service was great and we really enjoyed this hotel. They have all that you would need A/C, nice lobby, pool with an awesome view of the ocean. We sat in the pool and looked at the ocean for a good while.

Helpful?
1 Thank Aaron K
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, thanks for your comment, we are happy to have received you in this home away from home and that our service has been your complete satisfaction. Until next time... More 

Aarhus, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2016

There are many good things to say about this hotel. The location is great, the hotel itself is really nice (good architecture), and the staff was very friendly. The breakfast is really nice, with freshly made omelettes and pancakes, don't miss that! However, the room we got was really poor. While it said "city view" in our reservation, in fact... More 

Helpful?
1 Thank JensMyrup
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, your opinion is very important to us, thanks for sharing. We regret any inconvenience caused during your stay; we are looking forward to your next visit. Until next time... More 

Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

We have stayed several times the last few years, and have always had a pleasant stay. The best part is the fantastic, made-to-order breakfast! Prices are reasonable, the location is great if you want to be in town, and the rooms are well kept. The staff was very helpful this trip when we switched plans and checked-out a day early.... More 

Helpful?
2 Thank MarkusNoGood
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, thank you for your opinion, has been a place to welcome you in this your home away from home. We await for your next visit. More 

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