We stayed at the Park Royal Cozumel for a week in July 2009. Overall, the hotel was great and the service and attention received from its personnel was unquestionable. There were a couple of issues in our rooms (faulty TV remote control, safety box) but were resolved immediately. The food was very good and lots of variety and options for... more

My wife and I have traveled to Cozumel several times and this is first time to stay at the Park Royal. We truly enjoyed our stay and will definitely return. The grounds, staff, rooms and food were all great! We had a perfect time and have no complaints on any aspect of the facility. The all inclusive was well worth... more

We arrived at the Park Royal at 1:30pm. Check in only took 5 minutes, but the room was not ready so they gave us our wristbands and secured our luggage so we could enjoy the resort until our room was ready. We went back to check at the front dest at 2:30PM and our room was ready. We were on... more

LOCATION Park Royal is at the southernmost end of San Miguel near the cruise ship piers. It is bordered by El Cid La Ceiba hotel to the south and Casa Del Mar to the north. There are several dive shops in close proximity. There is also a 7-11 with a HSBC ATM and a Premex (gasoline) about one block south.... more

Just got back from Cozumel. What a beautiful island. First the good things about Park Royal: the entertainment staff, the bartenders and all the hotel staff - they rocked - also loved the locals. The food was good and there was quite a variety. The bars on the beach and throughout the resort were great. We felt comforable and enjoyed... more

My Husband and I returned today from a two week holiday at the Park Royal Cozumel and we could not wait to write this review. We booked this holiday last minute and had never heard of Cozumel before. Upon arrival at the Park Royal we were greeted with a complimentory drink and a fast and easy check in system. The... more

My boyfriend and I stayed here for 4 nights. The hotel had beautiful well kept grounds, our rooms were clean and updated furniture. The TV had english cable with CNN, Fox, HBO, etc. which was was a nice surprise. Yes, the lighting in the bathroom is not great for putting on makeup but there is a dresser in the room... more

We go to Cozumel once a year because the island is beautiful and the people are very welcoming. We love to stay at the Park Royal because the service is so attentive, it is not overly crowded, the food is very good (even the buffet is excellent) and it has it's own little beach with nice snorkeling. The Park Royal... more

This was my 2nd trip to Cozumel this year, and the 2nd time staying the the Park Royal. Overall, the experience was not quite AS GOOD as the first time (due mostly to many more people at the hotel on this trip), but it was still better then most all inclusive resorts in Cozumel, and MUCH better the any other... more