We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 57 Cozumel hotels

Park Royal Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
Hotel website
Hotel amenities
Special Offer
Package Deal
Park Royal Cozumel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Park Royal Cozumel to your Saves list
77%
Ranked #17 of 57 Hotels in Cozumel
A recent review
5 of 5 stars reviewed 2 days ago
PJK55 Eustis, Florida
Write a Review

1,951 reviews from our community

Traveler rating
    739
    735
    272
    113
    92
See reviews for
532
861
37
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (437)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1951)
  • Mar-May only
    (682)
  • Jun-Aug only
    (521)
  • Sep-Nov only
    (262)
  • Dec-Feb only
    (486)
All months
Eustis, Florida
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to a Park Royal facility and we had a great time. One of the staff, Aldo, is also a tour guide during his off hours from Park Royal. He was great and showed us a lot of things we would not have known about on the island. Omar and Nehemi were great helping us with... More

Was this review helpful? Yes 2
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest, Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you enjoyed your trip. We extend your commentary to Aldo, Omar and Nohemí. We would love to have you back again with us! Cordially. More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My parents have a timeshare through the Royal Holidays program. While they are not happy with the program itself (save yourself the trouble), we all absolutely love the Park Royal. Everything about this resort is very welcoming and we always look forward to our annual December getaway. Food is good and there is enough selection. Some might say it is... More

Was this review helpful? Yes 3
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest, Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you enjoyed your trip, and we thank you for your opinion of the Hotel, the food, the variety and taste of our menus and bars. We extend your commentary to Francisco, our waiters, Ronaldo and our cleaning staff and maintenance.... More

Farmington, New Hampshire, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We went during x-mas week( on the beach, drunk x-mas day was pretty cool.) The buffet was just ok but since they had plenty to choose from we always found something we liked. For xmas they did a turkey dinner which was excellent. If you want a gourmet meal they do have two restaurants but require reservations so you want... More

Was this review helpful? Yes 1
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that enjoyed your trip, we appreciate your recomendations and . We love to have you back again with us! Cordially. More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It's a beautiful hotel the food is good and the drinks are always available. Full of families, couples, singles, divers, sightseers and many others. PROS: Entertainment staff is the real stars here. Without them this place wouldn't exist and could be downright boring. It's one of the better maintained and nicer properties on the island Free 1 hour of snorkeling... More

Was this review helpful? Yes 2
RicardodelaPaz2014, Gerente at Park Royal Cozumel, responded to this review

Dear Sir: Thank you for taking part of your time to share your experience at the Park Royal Cozumel. I would like to apologize for the inconveniences with the hot water service, I have to inform you that actions have been taken to solve this matter. Hopefully you can give us the opportunity to host you again in the near... More

Watertown, South Dakota
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Park Royal, March 7-14 2014.Don't believe what everyone has to say negative about the resort. We had a great time, drinks were great and the food was wonderful!! Rooms were clean.A must is to stay at least on the 7th floor and up, the veiws of the ocean and the the ships coming in and out... More

Was this review helpful? Yes 3
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that enjoyed your stay in our place. We love to have you back again with us! Cordially. More

Houston, Texas
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

THis place is really worth the money. Went at the end of June and even thought only 2 of the 3 pools were open, it was agreat trip. Got to watch a wedding on the beach and hang out with the wedding party before and after their wedding. The two restaurants you need reseravations for have good food, the italian... More

Was this review helpful? Yes 4
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you enjoyed our place. We love to have you back again with us! Cordially. More

Stedman, North Carolina
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Our group stayed at Park Royal for five nights in September. Check in took a few minutes and we told them we were not interested in the time share. We had two room on the second floor. These room were garden view which was O.K. due to us getting a great deal. The rooms were always clean and the A.C... More

Was this review helpful? Yes 4
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you enjoyed our place, We love to have you back again with us! Cordially. More

Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel features nice pool area and all inclusive which is nice. The beach is across the street but private, you have to walk through a tunnel to get to a small beach. Very nice one if you are participating in the ironman. Prices are fair and the rooms are very clean and with more than enough space. Near the... More

Was this review helpful? Yes 3
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you enjoyed the place. We love to have you back again with us! Cordially. More

San Antonio, Texas
Top Contributor
151 reviews 151 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here twice on trips to cozumel. Once i accidently bought into the reduced fare, and was required to attend the one hour sales pitch for time shares, and had to attend the one hour high pressure sales pitch. All good however, don't buy the time share, sat through the meeting, then got back to enjoying myself. Honestly, i... More

Was this review helpful? Yes 1
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Thank you for sharing this detailed review of your experience at Park Royal Cozumel. We are glad to know that you loved the food and enjoyed our plenty of options to eat, service and beach/pool area. We love to have you back again with us! Cordially More

Puyallup, Washington
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled Feb14-21,2014, Two adults,2 kids(12&10). Great overall experience, The staff was great always up beat and enjoying there job!! Our kids loves Jesus(activities) and Carlos(in the pool bar) they were always attentive to there needs and if I could not find them they knew were they were!! The all- inclusive meal buffets was perfect for our family everyone found... More

Was this review helpful? Yes 5
PARKCZM, Gerente at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you loved the food and enjoyed our plenty of options to eat and drink. We love to have you back again with us! Cordially. More

Do you own or manage Park Royal Cozumel?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Park Royal Cozumel? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Cruise ship(52)
  • Time share(37)
  • Very clean(25)
  • Beach area(22)
  • Mexican restaurant(16)
  • HOT WATER(16)
  • Snack bar(15)
  • Infinity pool(10)
  • Different theme(7)
  • Ocean views(5)

Additional Information about Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Cozumel 3.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, BookIt.com, Odigeo and Tingo so you can book your Park Royal Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico

1,907 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1876)
Viewed
Hotel & grounds (432)
Viewed
Pool/beach area (475)
Viewed
Room/suite (167)
Viewed
Dining (70)
Viewed
View from room (150)
Viewed
1:18
Videos (2)
Viewed
Bathroom (24)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (4)
Viewed
Other (550)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (27)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Park Royal Cozumel

Enlarge Map