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All 57 Cozumel hotels

Park Royal Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
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Ranked #18 of 57 Hotels in Cozumel
A recent review
4 of 5 stars reviewed 3 days ago
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1,931 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (431)
Date | Rating
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  • Polish first
  • Portuguese first
  • Spanish first
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English first
Denver, Colorado
1 review
1 of 5 stars Reviewed 2 days ago NEW

All inclusive resorts - the Park Royal Cozumel reminded bad moment for me and my family . I've stayed at other all inclusive resorts, and by comparison, the Park Royal is substandard and . The buffet, restaurant and food quality was less. Room and accommodations in this high rise was no good . The beach was co-located with the cruise... More

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at Park Royal on an RCI timeshare exchange. As we arrived at Park Royal we were immediately approached by a "representative" that tried to pull us into a presentation. After we checked in we discovered we had a one bedroom with a hotel type room. Pretty impressive. I knew the "room" could sleep 4 but I had i... More

Was this review helpful? Yes 2
Sioux Falls, South Dakota, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing!!!! Loved the trip my wife and I took to this resort! Beds are a little hard, but otherwise everything, including service was excellent!!!! The beach access was very interesting as your approach walked under the main road, but you would never know as it looked like a cute tunnel!

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Was this review helpful? Yes 2
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your comments regarding your most recent stay at Park Royal Cozumel. We are glad to hear that the location and accommodations were great for you. Come back soon and we'll be happy to welcome you again! Cordially. More

Rome, Italy
Contributor
20 reviews 20 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Cruisers and vacationers. This is highly recommended resort. $40 usd. All you can drink and eat. Perfect location with hot tubs, pools and next to the sea. Friendly staff and nice facilities. The perfect choice really nearby the pier. You will love it!!!, Abraham Rojas Chavez, the Mexican.

Was this review helpful? Yes 1
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your experience at Park Royal Cozumel on TripAdvisor. We are glad to know that you loved the food and enjoyed our plenty of options to eat and drink. We love to have you back again with us! Cordially. More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On my Cancun Vacation we were able to go over to the Cozumel hotel for one day. And this place is amazing! The look and style of the resort is so nice. You truly get the feel you are somewhere exoctic and fun. The pools here are amazing! Especially the infinity pool by the beach. Completey amazing and the bartendert... More

Was this review helpful? Yes 2
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest We are glad to know you had an amazing time staying at Park Royal Cozumel. Thank you for the compliments about our resort and staff. Come back soon and we'll be happy to welcome you again! Cordially, More

Greenfield, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

First time to Cozumel. The resort was amazing. Every person there was so helpful and attentive. Everything is spotless. There are always employees sweeping or picking up leaves or something. The food is amazing and all of the bartenders and waitstaff work so hard to serve you. I especially enjoyed all of the activities that Caesar and Francisco planned everyday.... More

Was this review helpful? Yes 1
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your comments about Park Royal Cozumel. We're honored you chose our resort to celebrate your honeymoon and we're so thrilled we could accompanying in making it special. We hope to have you back again next year! Cordially, More

Alexandria, Virginia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed from 30 Aug - 6 Sep 2014, during the low season. We bought our stay through Living Social, which threw in free gym use (normally $6/day/pp I believe) and 1/2 off a spa treatment. Since it's still hurricane season, we were ready for anything. Turned out we had some passing rain/showers three of the seven... More

Was this review helpful? Yes 3
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing this detailed review of your experience at Park Royal Cozumel. It's wonderful hearing from our guests regarding their stay and how useful they find our location and accommodations. We are glad that our staff could assist you with all your needs during your vacation as well. We hope that you will choose to stay... More

Atlantic, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We just love Cozumel. People are friendly, fishing is great, and food is wonderful (beer is 2 for1).We have been to Cozumel during July, January, February and March. We have been to the Carnival which is wonderful. Any where, any time on Cozumel is GREAT! We travelled during 2002, 2003, 2004, 2005 and 2006 - Perfect place to get certified... More

Was this review helpful? Yes 3
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing your comments regarding your most recent stay at Park Royal Cozumel and on our island. We are glad to hear that the location and accommodations were great for you and also that you enjoyed the surroundings of the area. Come back soon and we'll be happy to welcome you again! Cordially. More

Castine, Maine, United States
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This resort was chosen so daughter-in-law could get away from Christmas memories without having to lift a finger to enjoy sun on the beach with drinks to hand. And there had to be stuff for an active granddaughter (14) to do as well as things she would eat. I seek adventure and this was my first experience of a resort.... More

Was this review helpful? Yes 5
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for reviewing Park Royal Cozumel. We are so glad you had a great time and enjoyed the beauty of our paradise. We appreciate all of our guests' feedback and are happy to hear that you had a great time. There is always so much to do when vacationing at our resort, whether it's tasting food, enjoying... More

Jacksonville, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Park Royal at Cozumel is a beautiful resort. It is a very laid-back, relaxing, lush place to vacation. This was our first stay there, and we took 8 friends with us. The staff at the resort are friendly and helpful with everything you may need. The food was fantastic, at the buffet, snack bars, and speciality restaurants. We stayed... More

Was this review helpful? Yes 6
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thank you for sharing this review of your experience at Park Royal Cozumel. We love taking care of our clients and it makes us proud that we could assist you during your stay with us. We'll be sure to let Salomon and Manuel know how appreciate you have been of his services, we thank you for your kind... More

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(52)
  • Time share(37)
  • Very clean(25)
  • Beach area(22)
  • Mexican restaurant(16)
  • HOT WATER(16)
  • Snack bar(15)
  • Infinity pool(10)
  • Different theme(7)
  • Ocean views(5)

Additional Information about Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Cozumel 3.5*
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Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico

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