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All 57 Cozumel hotels

Park Royal Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
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Park Royal Cozumel
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Ranked #17 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Joe W Cleveland, Ohio
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1,721 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (372)
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English first
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here last year, for my 40th. Hotel was extremely clean, priced well and centrally located in Cozumel. Their hotel is technically not beach-front but a short walk through the property puts you at a small beach area that is great for a dip in the water and good snorkelling. A few pools and decks overlook... More

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I spent the week pre-Easter at Park Royal with a group of 9 people. I have vacationed quite a bit and have been to many different all-inclusive places so I had a lot to compare to Park Royal. This place had some really good things and some not so good things about it. First the good: check-in was extremely easy.... More

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PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest Thanks for taking the time to share your experience at Park Royal Cozumel I really appreciate your kind words about the service of the front desk and bar staff and the food at our speciality restaurant. It is glad to know that you have enjoyed this services. On the other side, please let me offer you an apology... More

Geogia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ok...here it is...it is lengthy and the novel...but we wanted to provide a very detailed and (from our disposition) true review. We plan a once-a-year trip, so we save up and try to take a vacation In the Caribbean. We start doing our research in February of each year to plan for an all-inclusive resort. We had read so many... More

Was this review helpful? Yes 4
Denver, Colorado
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property is very clean, the staff is polite and the value is good. However, there are some issues that I'm going to point out. #1 - this property only exists to sell memberships for their time share, oops "club - Vacations for Life". Club members are put in the quieter building, have king size beds and have complementary wifi,... More

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Oakton, VA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We just returned from a nice stay at the Park Royal. The Hotel was clean, nicely landscaped, conveniently located and has a wonderful staff. We had a group of 11 ranging from grandparents down to 8 years old and everyone had a fantastic time. The food was good (try the coconut grouper at the Mexican restaurant) and the drinks even... More

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Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Very nice and clean hotel. Good food. But as I payed for 'All Inclusive' I was surpriced that they charged 6 USD every time you use the Gym!? And internet acces is 80 USD for 7 days!? Even the small safe in the room will cost you. All staff clearly expects tips. I wanted to have a visitor (my son)... More

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Livonia, Michigan
Top Contributor
64 reviews 64 reviews
17 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our group of 9 returned last night after a lovely week stay. We ranged from 10 years old to 61, the pickiest of eaters to the easiest to please! If it's your 1st trip to the island, after customs, walking out, look to your right and find the Collectivo (Collecto?) stand, and avoid the time share sharks. It's expensive, $9... More

Was this review helpful? Yes 2
Perth Amboy, New Jersey
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed there from 4/2-4/7 for our honeymoon. Overall, the resort was nice. If you are not a kid person, this place is definitely not for you. This is definitely more of a family resort than a honeymoon destination. We had 2 full size beds ON OUR HONEYMOON! What a way to start a marriage. However, the staff was amazing... More

Was this review helpful? Yes 2
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest First of all, thanks for share your experience at Park Royal Cozumel Regarding your feedback, I want to offer you an apology for this unfortunate incident with the concierge and for the discomfort that it caused you. I will like to speak with you a little bit more about this situation; if you are so kind, you can... More

Houston, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a week here in January 2014. All the reviews that I had read before we left are pretty accurate. The staff do bug you, but if you just tell them "no thanks", and ignore them, they do leave you alone. The food is great. What you have to understand is that if you are SUPER picky about food,... More

Was this review helpful? Yes 1
Iowa, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our group of 9 stayed at Park Royal April 5th through the 12th and had a great vacation! We have traveled to several AI’s throughout Cancun and Cozumel and this resort was one of our favorites. After tipping the front desk we were able to get a room on the 9th floor and had excellent ocean views. We enjoyed watching... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(52)
  • Time share(37)
  • Very clean(25)
  • Beach area(22)
  • HOT WATER(16)
  • Mexican restaurant(16)
  • Snack bar(15)
  • Infinity pool(10)
  • Different theme(7)
  • Ocean views(5)

Additional Information about Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Cozumel
#17 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Cozumel 3.5*
Official Description (provided by the hotel):
Among the many amenities available at Park Royal Cozumel are several swimming pools, a first-rate fitness center, relaxing spa, and open-air theatre for evening entertainment under the beautiful night sky of Cozumel, Mexico. At the center of our Cozumel resort is the main pool, our beach pool is next to the ocean, and two infinity pools complete the offering. Our poolside bars will keep you cool and refreshed as you swim, play and relax by the crystal clear water of Cozumel. Two Jacuzzis provide beautiful ocean views right on the beach. Our sparkling Caribbean ocean invites you to snorkel. Our on-site dive shop can outfit you for a more adventurous ocean activity. A volleyball area is available to play and have fun with your family and friends while enjoying a magnificent ocean view of the coast of Cozumel, Mexico. ... more   less 
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Also Known As:
Park Royal Cozumel Hotel
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Park Royal

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