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All 57 Cozumel hotels

Park Royal Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
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Park Royal Cozumel
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Ranked #17 of 57 hotels in Cozumel
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
JonFossa Copenhagen, Denmark
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1,715 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Copenhagen, Denmark
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very nice and clean hotel. Good food. But as I payed for 'All Inclusive' I was surpriced that they charged 6 USD every time you use the Gym!? And internet acces is 80 USD for 7 days!? Even the small safe in the room will cost you. All staff clearly expects tips. I wanted to have a visitor (my son)... More

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Livonia, Michigan
Top Contributor
64 reviews 64 reviews
17 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our group of 9 returned last night after a lovely week stay. We ranged from 10 years old to 61, the pickiest of eaters to the easiest to please! If it's your 1st trip to the island, after customs, walking out, look to your right and find the Collectivo (Collecto?) stand, and avoid the time share sharks. It's expensive, $9... More

Was this review helpful? Yes 2
Perth Amboy, New Jersey
1 review
2 of 5 stars Reviewed 6 days ago NEW

We stayed there from 4/2-4/7 for our honeymoon. Overall, the resort was nice. If you are not a kid person, this place is definitely not for you. This is definitely more of a family resort than a honeymoon destination. We had 2 full size beds ON OUR HONEYMOON! What a way to start a marriage. However, the staff was amazing... More

Was this review helpful? Yes 1
PARKCZM, General Manager at Park Royal Cozumel, responded to this review

Dear Guest First of all, thanks for share your experience at Park Royal Cozumel Regarding your feedback, I want to offer you an apology for this unfortunate incident with the concierge and for the discomfort that it caused you. I will like to speak with you a little bit more about this situation; if you are so kind, you can... More

Houston, Texas
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We spent a week here in January 2014. All the reviews that I had read before we left are pretty accurate. The staff do bug you, but if you just tell them "no thanks", and ignore them, they do leave you alone. The food is great. What you have to understand is that if you are SUPER picky about food,... More

Was this review helpful? Yes 1
Iowa, United States
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our group of 9 stayed at Park Royal April 5th through the 12th and had a great vacation! We have traveled to several AI’s throughout Cancun and Cozumel and this resort was one of our favorites. After tipping the front desk we were able to get a room on the 9th floor and had excellent ocean views. We enjoyed watching... More

Was this review helpful? Yes 2
Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We spent a week (March 28 – April 4) at the Park Royal with our two small children and my parents and my sister and her husband. Everyone had an excellent time. I would highly recommend this property. We have only been to one all-inclusive before (Dreams in Puerto Vallarta) and I didn’t have super high expectations, but our stay... More

Was this review helpful? Yes 1
Tel Aviv, Israel
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me just start by saying this hotel is beautiful and huge. 2 stunning infinity pools, one pool with a pretty waterfall and a cute manicured beach with a lagoon for some simple snorkling with a few fish. The music in the pool was hands down too loud but the beach was quiet. Tip: most rooms come with 2 twin... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a week starting April 3, 2014 at the Park Royal. It was our second time at this location. We enjoyed everything about it. The front desk was not as friendly as the rest of the staff, but they did offer a room with a better room it you tipped...Thank you Pablo we enjoyed the view. The two infinity... More

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Puerto Aventuras, Mexico
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The food makes or breaks your experience at an ALL INCLUSIVE. No worries here AT PARK ROYAL because the FOOD WAS FABULOUS!! From the morning breakfast to the alacarte restaurants ( Mexican & Italian) the service and food was the best I have had in a long time. As well The rooms were very clean and modern and the maids... More

Was this review helpful? Yes 2
Milwaukee, Wisconsin
4 reviews 4 reviews
4 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and neat place with small private cove beach which is excellent for snorkeling. Shows @ 9:00PM nightly which were pretty good. Went to time share tour and got a Jeep for 2 days, only had to pay $35 for 90% insurance for both days ($17.50/day) plus gas used $14/day. Went around Cozumels coast line to the cantinas which was... More

Was this review helpful? Yes 2

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Hotel Summarization (Beta)

What travelers say

  • Cruise ship(52)
  • Time share(37)
  • Very clean(25)
  • Beach area(22)
  • HOT WATER(16)
  • Mexican restaurant(16)
  • Snack bar(15)
  • Infinity pool(10)
  • Different theme(7)
  • Ocean views(5)

Additional Information about Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankannab, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Cozumel
#12 Romantic Hotel in Cozumel
#17 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Royal Cozumel 3.5*
Official Description (provided by the hotel):
Among the many amenities available at Park Royal Cozumel are several swimming pools, a first-rate fitness center, relaxing spa, and open-air theatre for evening entertainment under the beautiful night sky of Cozumel, Mexico. At the center of our Cozumel resort is the main pool, our beach pool is next to the ocean, and two infinity pools complete the offering. Our poolside bars will keep you cool and refreshed as you swim, play and relax by the crystal clear water of Cozumel. Two Jacuzzis provide beautiful ocean views right on the beach. Our sparkling Caribbean ocean invites you to snorkel. Our on-site dive shop can outfit you for a more adventurous ocean activity. A volleyball area is available to play and have fun with your family and friends while enjoying a magnificent ocean view of the coast of Cozumel, Mexico. ... more   less 
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Also Known As:
Park Royal Cozumel Hotel
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Park Royal

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