My boyfriend and I stayed here for 4 nights. The hotel had beautiful well kept grounds, our rooms were clean and updated furniture. The TV had english cable with CNN, Fox, HBO, etc. which was was a nice surprise. Yes, the lighting in the bathroom is not great for putting on makeup but there is a dresser in the room... more

We go to Cozumel once a year because the island is beautiful and the people are very welcoming. We love to stay at the Park Royal because the service is so attentive, it is not overly crowded, the food is very good (even the buffet is excellent) and it has it's own little beach with nice snorkeling. The Park Royal... more

We went to Park Royal hotel for 3 nights and 4 days over the 4th July Holiday weekend, 5 girlfriends in our 40's. We had a fabulous time, the resort is lovely, the staff friendly and helpful, we were a bit worried by the last few reviews but we had no trouble with our safes or anything going missing. The... more

My husband and I went to Park Royal for the 2nd time in June. I talked 4 family members and 2 friends into going with us this time. Check in this year was much faster than last year. I was not to thrilled that I got 2nd floor and my invited guest got better rooms but I was not going... more

There was a group of 14, our last night at the hotel my wife returned to our room at 11:00 pm to find an employee of the hotel in our room. When ask what are you doing they said they were working on the door. as she enter the room she found that our safe was open. She we very... more

Seven couples went to the Park Royal for fun and relaxation. One evenning AT10:30 pm we returned to our rooms and found 3 of the rooms open including the safes. One man was standing in the hall watching and two others were in the rooms. These man claimed to be there to fix a door. We called the manager and... more

We spent 3 nights here and the hotel is just excellent. Cleans room, good food and service and friendly staff made for a perfect break. The reps at Lomas Travel in the hotel were very helpful - we took the Sea Trek and the Jeep Safari. I was concerned about being bothered by time share touts but never even saw... more

Review is based on my two most recent stays at the Park Royal, a resort I visit about once a month. I stayed at the Park Royal from May 30 - June 6, & June 16 - 23, 2009. The Good: - Resort continues to deliver an excellent value with the nicest property on Cozumel & great accommodations for the... more

Long-time Cozumel visitor, first time at this property - found a good deal on Travelocity. 2nd floor room was simple but very clean. Maids were especially friendly and the overall service was very good if not excellent. Bed was a bit hard (as usual in most places I've been to in Cozumel - we've stayed in over a dozen different... more