We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunscape Sabor Cozumel

Hotel website
Hotel deals
Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sunscape Sabor Cozumel
Professional photos View all
Browse nearby
Sunscape Sabor Cozumel
Write a Review

826 reviews from our community

Traveler rating
    227
    298
    157
    93
    51
See reviews for
227
328
15
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (348)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (826)
  • Mar-May only
    (289)
  • Jun-Aug only
    (161)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (241)
All months
There are newer reviews for Sunscape Sabor Cozumel
See the most recent reviews
chicago,illinois
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Sunscape sabor turned out to be a great resort in cozumel! Size of hotel was a little smaller, love t hat. All inclusive, such a no brainer. Food may get a little redundant, but you always have the option of going out. Drinks were not watered down. Room was always very clean. The staff was most helpful, front desk, waiters,... More 

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear murphy222, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed such as the drinks, room, location, staff,... More 

Shadyside, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The resort was wonderful! My daughter & I vacationed alone this year & we felt secure & safe. The resort was clean, beautiful & well maintained by all staff. We were treated with care every minute of the day. The food was delicious, the waitors & waitresses were attentive and professional. We loved everything about Sunscape. Also, to the event... More 

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Shannan P, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with... More 

Kalamazoo, Michigan
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from a wonderful week at the Sunscape. This resort is the perfect place to vacation in Cozumel. We had a deluxe tropical room with a great view. The bed was comfortable and the air conditioning worked very well. The food here was better than a lot of all inclusive resorts we have visited. What makes this resort... More 

Was this review helpful? Yes 7
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear travmia, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you were... More 

NJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this resort the end of March thru the first week of April 2015. I was sad to leave. This resort is great. We stayed in room 2711 which was directly on the beach and a few steps from Tortuga Beach Bar. Great location, I'm glad I chose oceanfront. The room is the perfect size, all we used... More 

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a great resort!!! Very laid back, and great for spending the whole day relaxing! The food was quite good, and the service was greater especially at the buffet (Ismael), and the serves were always kind and pleasant.

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Autumn F, Thank you very much for your comments and for visiting us, this is your home. I´ll share your remarks with our food and our team, we don't have any intention to create an inconvenience for you, we want to create lasting memories in your mind until you have the opportunity to visit us again. I Remain at... More 

Brantford, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The money we spent on this vacation was well worth it and amazing. The rooms were clean, daily stocked fridge with pop beer and water. Friendly staff food was really good depending where u ate. The Mexican restaurant was great have to try the cheese fondue and flank steak. The Grill which is the snack bar during the day is... More 

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Shannon O, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I landed at Sunscape per diving instructor recommendation (due to the dock location). The location was good, the beach not as picture perfect as shown on the website. The food was good but the buffets didn't seem to address families with children. The staff were very helpful, I appreciated the assistance Tony provided at the concierge station. Each morning, I... More 

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear leastwood, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have... More 

Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I chose Sunscape because it seemed to be family oriented, and offer the best value for the money. We were not disappointed. We booked a family suite, which was really two connecting rooms, which turned out to have an ocean view. The rooms were nice (huge!), and the view was simply incredible. The pools were very nice,... More 

Was this review helpful? Yes 1
Wilton, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fabulous resort with great food and relaxing environment. This was a diving trip but there were non divers as part of our group. The non-divers had lots of selection for things to do either at the resort or getting around the island. Diving with Dive House was awesome, as usual. Their staff was excellent. We look forward to March 2016.

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Beth H, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with... More 

Appleton, Wisconsin
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went end of march to April 2015. The room was small but nice. Room 2712 is great, clean and steps from the water without a view. Room 2422 is not recommended as its not remodeled. The beach is beautiful and there are some places without rocks. Went snorkeling off the beach and we saw stingrays, lobster, starfish, barracuda, needle... More 

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear jsfromwi, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

714 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (682)
Viewed
Hotel & grounds (117)
Viewed
Pool/beach area (194)
Viewed
Room/suite (62)
Viewed
View from room (98)
Viewed
Dining (49)
Viewed
Business center/function rooms (6)
Viewed
Family/play areas (2)
Viewed
Bathroom (15)
Viewed
6:21
Videos (12)
Viewed
Other (127)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Hotel & grounds (10)
Viewed
View from room (2)
Viewed
Pool/beach area (5)
Viewed
Room/suite (4)
Viewed
Dining (5)
Viewed
Family/play areas (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question