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Sunscape Sabor Cozumel

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Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Best prices for: 1 room 1 guest
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Sunscape Sabor Cozumel
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Sunscape Sabor Cozumel
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776 reviews from our community

Traveler rating
    208
    278
    150
    90
    50
See reviews for
207
312
15
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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    (239)
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There are newer reviews for Sunscape Sabor Cozumel
See the most recent reviews
Kansas City, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved it! I hope to go back one day. All the workers were super-friendly and helpful. Ocean was just right outside our door. Good choices on restaurants. Great drink service on the beach and pool areas too1

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Tymanta, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are honored to have had the opportunity to serve you. Your comments about our, ocean front rooms, staff, drinks and restaurants wwere... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This past trip has been the best experience I have ever had at this property. The food and service has dramatically improved but most of all, the staff were more eager to please and treat the customers as guest. Karina at the front desk was absolutely FANTASTIC! The grounds and beach are always glorious and the pools were in great... More 

Was this review helpful? Yes 4
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Roger H, Thank you for choosing Sunscape Sabor Cozumel as your host and taking the time to share your experience with us. We are really happy to know that you have been visiting us for many years, and you could enjoyed all we offer to our guests, as you could see we are working in every areas to get... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We went for my sisters wedding and had a great time. There was something for everyone of all ages and interests. Plus opportunities for us all to gather as a groups. The food was very good and decent diversity for a resort. Drinks were good although there was just one beer selection. The people working there were great and went... More 

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear G E, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with... More 

Bay City, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fabulous time we had at Sunscape. Our room was water front, with great views of the beautiful turquoise water. The food was good with quite a variety having 5 restaurants to choose from. The staff couldn't have been kinder, always smiling and very courteous. The snorkeling was great right out in front of the resort. A very relaxing... More 

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Cheryl S, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sunscape Sabor Cozumel. We are overjoyed to read that you’ve enjoyed your stay, specially views, staff, food and snorkel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment... More 

Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited Sunscape from Feb. 7 to Mar. 7. Our main goal was to get out of the snow and into the palm trees. Perfect weather! Views from Sunscape are the most beautiful on the island, with lovely westerly views. Saw the green flash. We're so grateful that the Market Cafe has opened back up to us for our all-inclusive. The... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We are from the Boston area and had record breaking snowfall so getting away to sunny Cozumel was a great escape. We stayed 7 nights at the Sunscape and had a great time. Other reviewers talked about the staff being friendly and helpful and they were spot on. We asked about an upgrade to a beachfront room when we checked... More 

Was this review helpful? Yes 5
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Linda L, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are thrilled to hear that your vacation was wonderful and that you were pleased with... More 

Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was great and you could snorkel from the beach. We saw starfish, stingrays and barracuda right off the beach. Recommend water shoes as the beach is rocky.The staff were great and very friendly and food was generally good especially El Patio and Market Place. There was entertainment most evenings with dancers or fire show which was excellent. The... More 

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear damaSeattle, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed however, we are very concerned to know... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I recently went to Cozumel and had an amazing time staying at the Sunscape Sabor. While the rooms may have been on the smaller and older side, the food, staff and activities definitely made up for it. A huge shout up to the entertainment staff, specifically Manual, Jose and Ninivet. My trip would not have been the same without them.... More 

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Kiarafamularo_13, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel. We have forwarded your coments with our department... More 

Port of Indecision, South of Disorder
Reviewer
4 reviews 4 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for week, have read some reviews about musty rooms, ours was immaculate. Super clean, no smell at all. Oceanfront just above the beach bar, which closes before dark so no noise problem at night. The staff was one of the nicest I've ever had a a trip. Angel at the beach bar was great.. The resort could def use... More 

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Blueglider, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Secrets Aura that you enjoyed you stay. As a hotel... More 

Rochester, New York
Top Contributor
76 reviews 76 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

small nice beach, catamarans, kayaks paddleboards to use, nice grounds, friendly staff, food was very bland and repetitive, special restaurants were a bit better. we had a terrible room at first musty smell, moldy, paid for an upgrade to get out of it.

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear pappy335, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed such as the beach, non motorized aqua... More 

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