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All 58 Cozumel hotels

Sunscape Sabor Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
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51%
Ranked #35 of 58 hotels in Cozumel
A recent review
4 of 5 stars reviewed yesterday
Lisa H Sheridan, Arkansas
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416 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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English first
Sheridan, Arkansas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed at the Sunscape Sabor from 7/11 to 7/18; this was our second trip to the Sabor. I often worry that the second visit to a place won't live up to the first, but this wasn't the case with the Sabor; we had a great time! We reserved an oceanfront king room (3413), and it had a lovely view... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband, 2 daughters, mother, father and I just spent a week at Sunscape. I was initially nervous due to the negative reviews, but once we arrived, I knew it would be a great week! ENTERTAINMENT & KIDS CLUB: My daughters (6 & 9), loved the evening shows and spending time at the Explorers' Club. Santana, Fabiola and Maggie were... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear wilsonshell, We appreciate you have taken the time to write a review about your stay with us. We are happy to see that there are elements of the resort that you quite enjoyed; it is a pleasure to us that our guest enjoyed their stay with us, we are all the time trying to please to our guest, and... More

Beaumont, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the 2nd time we have visited this resort and love it. Check in is always slow, but once you are in, all is great. We had a fantastic room with an ocean view, right over the Pizzeria - very spacious, clean and well maintained. Fridge was stocked daily, leaving us plenty of bottled water - I tipped $5... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear DBurris, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

oregon
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a newer section of the hotel close to the Portofino restaurant and with the rectangular pool right in front of our unit. Pool was nice and deep at deep end, but still had wading area at shallow end. Our ground floor unit was clean with a king size bed and security safe, the AC worked fine, daily... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear lightuhday, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Sunscape Sabor that you enjoyed the resort staff, hotel and... More

1 review
3 of 5 stars Reviewed 4 days ago NEW

We stayed at Sunscape Sabor for nine days. We came here for diving so I will give you positives and negatives. Positives: Absolutely amazing diving! My husband and I did 15 dives while we were here through Dive House and they were great. Very friendly and very helpful! The beach at the resort was nice for snorkeling. The staff was... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Amy E, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product We are happy to see that there are elements of the resort that you quite enjoyed such as the diving, beach, staff... More

Arlington, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We have been to Sabor a couple of times, which is a good recommendation in itself. We are in Coz to dive so we don't hang around the resort most of the day. The rooms were clean but not fancy. AC worked, towels and sheets got changed out, they even restocked the mini-fridge. Shower was only tepid at times. They... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Lori_the_wanderer, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed such as the staff, food and location... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We as a group have taken 9 trips together in the past 9 years, and this one was one of our best so far. The room was very nice, clean, and had everything we needed. The food was good and had good variety. We had a room on the ground floor right next to the adult pool, so we had... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear RobClarington, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

Austin
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 6 days ago NEW

Friendly, hardworking staff - must give them props. We felt so bad for them, as they had to apologize to everyone all the time. Definitely understaffed, which affected everything. Our room was clean and comfortable, and our refrigerator was well stocked. Something is going on with the corporation who runs the resort, and it will affect future business. The corporation... More

Was this review helpful? Yes
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear jthomas2010, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Sunscape Sabor. As a hotel company we will continue to... More

Senior Contributor
44 reviews 44 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

This resort has really gone downhill in the past year. When we booked we clearly booked 2 beds. We were given a bed and a pull out couch that sunk in and had a 1 inch pad on metal framing . They didn't even give us sheets for it. We had 4 people but never got 4 clean towels had... More

Was this review helpful? Yes 5
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear Srmom5225, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we have... More

Texas, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from our week stay at the Sunscape Sabor. We first stayed at this resort when it was affiliated with Wyndham,it was a nicer stay then, but for the price it is still a great place to stay. The staff has many wonderful assets,Yussell, Miguel,and Marceliena are a few that stand out above the rest. Yussell is energetic,... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Dear mizzanet, We appreciate the time that you have invested on writing an overview of your stay with us. We are certainly pleased to understand from your comments about your recent trip to Sunscape Sabor that you enjoyed the resort staff, hotel and accommodating service experience. As a hotel company we will continue to create wonderful guest experiences where personalized... More

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Additional Information about Sunscape Sabor Cozumel

Address: Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunscape Sabor Cozumel 3.5*
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Also Known As:
Sabor Cozumel Hotel Cozumel
Wyndham Cozumel Hotel
Cozumel Wyndham

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Swimming Pool
Hotel Style
#8 Spa Hotel in Cozumel #12 Top resorts Hotel in Cozumel #21 On the Beach Hotel in Cozumel
Hotel Class
Official Description (provided by the hotel)
Unlimited-Fun® with all Sunscape resorts amenities will be available effective April 15th 2013. A place where everyone will find a place that suits them perfectly. We are the largest beachfront resort along with its larger variety of room categories and services in Cozumel Island.Vacations at Sunscape Resorts & Spas are unforgettable adventures offering lively, exhilarating, and affordable Unlimited-Fun® vacations now in Cozumel Island. All your fun is included at Sunscape, including day and evening activities, top-shelf spirits, and limitless food and beverages – a new and better way to have it all! Swim all day, dance all night, relax in the spa and dine anytime with no restaurant reservations ... more   less 
Number of rooms
218

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