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All 57 Cozumel hotels

Sunscape Sabor Cozumel

3.5 of 5 Resort (All-Inclusive)   |   Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
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Ranked #37 of 57 hotels in Cozumel
A recent review
5 of 5 stars reviewed yesterday
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336 people have reviewed this hotel

Traveler rating
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84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

The food was awesome. Fresh fruit every morning. The service was wonderful. Every one was so friendly. The beach the room the pool. Everything was great. Ive read some of the other reviews. And people come on its Mexico. Not maui. This place is a divers paradise.

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Wisconsin
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We originally booked a resort in Cancun but after the small airline we booked our tickets with went out of line our travel agent presented us with this resort. From the time we arrived we felt very welcome and taken care of. We were traveling with 3 teenagers and were worried that there might not be enough for them to... More

Was this review helpful? Yes 2
Peoria, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I just got back 2 days ago. We were married on April 4th 2014 in our hometown and then spent our honeymoon at the resort from April 9-20 2014. We both enjoyed every minute at the resort expect for our initial experience with the front desk. The only unpleasant thing was that we did not receive any... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi Drew M, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Sunscape Sabor that you enjoyed the resort staff, hotel... More

colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have been going to this property for many years, and while things have changed, our visits are always memorable and enjoyable. This year, even though we were there for peak season, we extended our visit longer! When we go to Mexico for a diving trip we want a barefoot resort, not a high heel resort (however, you have the... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi mtndiverdad, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

Commack, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

There are many words for this place but horrible is not one of them. I must admit I was nervous about going after I read the reviews from weeks and even days leading up to our stay. I even asked my wife "What is our plan if it is horrible"? From the moment we arrived we were welcome with open... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi Mark G, Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip to Sunscape Sabor that you enjoyed the resort staff, hotel... More

Payson, Utah
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I want to quickly share my opinion of the resort. We traveled to Cozumel for my sisters wedding. In total as a group we had 3 rooms booked at Sunscape Sabor, and 7 next door at Secrets (everyone next door was very happy as well). I was traveling with my husband and our two teenage boys (17 and 19). It's... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi mworwood, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a pleasant one, and that you were... More

Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed 4 days ago NEW

The only thing we liked is the location of our room - it was right on the beach. That was fantastic. Everything else was either average or below average. Rooms were rather spacious but poorly maintained. For example, we could not adjust the air conditioning - it was full blast or nothing. The room service was inconsistent: one day they... More

Was this review helpful? Yes 1
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi Mia H, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are happy to see that there are elements of the resort that you quite enjoyed however, we are very concerned to... More

Oregon, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife son and I just returned from a week. What a great experience. The staff was so hospitable. We had a few favorites for sure Carlos at the pool bar was Johnny on the spot always smiling and ready to serve. Wendy at the Portafino was such a pleasant hostess. See was delighted to see us every time we... More

Was this review helpful? Yes 3
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi Vincent P, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sunscape Sabor. We are overjoyed to read that you’ve enjoyed your stay. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our... More

New York City, New York
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked this trip months ago and after all the negative reviews I had been reading I was hoping I did not make a huge mistake. We ( my husband, my sons (13) and (8) and myself are UVC members.....so often before we left I thought I should change to another resort but my gut kept telling me to just... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi SilvanaGio, Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We were really happy to hear that you enjoyed your recent visit to the hotel and that you were particularly pleased with the... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My partner and I just returned from Cozumel, after two weeks at the Sabor. We can only say good things about the staff, the setting, and the room we had. The food was good, not great, but with a little training and some positive suggestions, that could easily be improved. We would like to mention a few staff, Karen (spa).... More

Was this review helpful? Yes 2
SeaczEconcierge, E-Concierge at Sunscape Sabor Cozumel, responded to this review

Hi kmcbluesky, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Secrets Aura Cozumel. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so... More

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Additional Information about Sunscape Sabor Cozumel

Also Known As:
Sabor Cozumel Hotel Cozumel
Sabor Cozumel Hotel
Wyndham Cozumel Resort
Wyndham Cozumel
Wyndham Cozumel Hotel
Cozumel Wyndham
Address: Km 12.9 Carretera Costera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style:
#19 On the Beach Hotel in Cozumel
#37 Top resorts Hotel in Cozumel
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunscape Sabor Cozumel 3.5*
Official Description (provided by the hotel):
Unlimited-Fun® with all Sunscape resorts amenities will be available effective April 15th 2013. A place where everyone will find a place that suits them perfectly. We are the largest beachfront resort along with its larger variety of room categories and services in Cozumel Island.Vacations at Sunscape Resorts & Spas are unforgettable adventures offering lively, exhilarating, and affordable Unlimited-Fun® vacations now in Cozumel Island. All your fun is included at Sunscape, including day and evening activities, top-shelf spirits, and limitless food and beverages – a new and better way to have it all! Swim all day, dance all night, relax in the spa and dine anytime with no restaurant reservations ... more   less 
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