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Iberostar Cozumel

Costera Sur, km. 17,785, Cozumel 77600, Mexico
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Iberostar Cozumel
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Iberostar Cozumel
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3,542 Reviews from our TripAdvisor Community

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Traveler rating
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    1,314
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    100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Iberostar Cozumel
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Des Moines, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2010

Had a great time at the Iberostar Cozumel. The accommodations were nice, very clean, and the staff were very helpful and friendly. The bartenders were great and actually even made an awesome cappuccino in the mornings or at dinnertime. If you ask they will use premium liquor instead of the bar liquor for the drinks, of which we thought they... More 

Was this review helpful? Yes 1
London, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2010

We stayed at the Iberostar for one week on an all inclusive package. The hotel grounds are beautiful and well kept up. The staff is very attentive to your every need. The rooms were cozy not real big but we did not stay in our room much. The hotel was very relaxing. There was always something going on for entertainment... More 

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Chicago
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 16, 2010

I read many of the reviews before this trip and thought that I would add my own thoughts. This resort has many beautiful aspects-wild animals everywhere, bungalow style rooms, and the beautiful waters of Cozumel. However, there were many things that rubbed my husband and I, as well as the other couple we were traveling with, the wrong way. There... More 

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 16, 2010

We have stayed at the Iberostar Cozumel many times over the last ten years and our latest stay last month was extremely disappointing. We had an Ipod, speakers, a watch and money STOLEN from one of our three rooms late one evening. When reported to the hotel manager, he had a very cocky attitude and was less than sympathetic, stating... More 

Was this review helpful? Yes 5
Toronto, Canada
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 13, 2010

We traveled from June 26 to July 3, 2010. We arrived approximately 8:30 pm. We were checked in and on our way to our bungalow (6511) within 30 minutes. Reception staff were very helpful and kind. They were always willing to help with any question or query about anything. Our room (6511) was closer to the lobby/buffet than the pool,... More 

Was this review helpful? Yes 2
Harrisburg, Pennsylvania
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 13, 2010

Just back from the Iberostar Cozumel. Before I give my review, understand that I am a frugal traveler and always search for the best value for my money. As a result, when I book one of the cheaper hotels, I don't go in expecting a 5-star resort. Because of this expectation I am rarely disapointed. Since so much has already... More 

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Haslet, Texas
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 12, 2010

Some of the reviews on here sure had me worried about out vacations, just returned from a July 7-11 trip with the wife and 8 yr old daughter and wow we did not wanna leave. I have no idea where some of the reviews have been coming from, we felt the food was GREAT, Service was GREAT, everything was Great.... More 

Was this review helpful? Yes 1
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2010

This is my third stay at an all inclusive hotel and definitely the best. Each room is part of a 4 room bungalow and there are 35ish bungalows on the island. There was no beach view from our room, but it didn't matter because the rest of the grounds were so beautiful, lush, and vibrant that we didn't really miss... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2010

We had never gone to Cozumel before, and were a little hesitant about going since there has been a lot of bad press about Mexico lately. We had an absolutely great time in Cozumel and especailly at the Iberostar. The gounds were immaculate and the service was well above par, English is spoken by most of the hotel employees so... More 

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Providence Village, TX
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2010

My husband and I just returned from vacation to Iberostar Cozumel. We were very dissapointed with this resort. We had stayed at an Iberostar resort on our honeymoon in Riveria Maya and loved it, so were were expecting the same kind of quality. The worst part was that the food was horrible. The selection was limited and the quality was... More 

Was this review helpful? Yes 1
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